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Zoomcar
ZoomCar India Private Ltd.
Customer satisfaction rating: 59%
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4007
COMPLAINTS
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Zoomcar Customer Care

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Address
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage
Bangalore North
Bangalore District
Karnataka
India - 560038

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
59%
Complaints
4007
Pending
300
Resolved
2294
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Zoomcar Complaints & Reviews

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Booking ID is JPS6NB2UT

It's been almost 3 months now and I haven't got my refund from Zoomcar and the worst...
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I had booked car from ZOOMCAR company on 28th October 2020 for amount 8095.but unfortunately they cancelled my booking on...
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I have hired a car from Zoom car on 20 jan 2021 with booking id JPS6N6VGF. Refund amount of 2703 is pending since then. Nobody on email or phone is replying. Such a harassment is going on from ore than a month.
Mar 04, 2021

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    I haven’t received refund yet from the zoomcar. They said I will receive it in 30 days, but it’s already one and half month by now. I have emailed them many times but not replied.
    Refund not received from the zoomcar
    Mar 04, 2021

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      Booked a Hyundai Creta for 2 days on the 24th January 2021
      and had to cancel the trip for personal Reasons.
      Zoomcar...
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      I am awaiting for fuel refund from zoomcar its been 3months as they stated 30working days but now it crossed. they r cheating...
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      Booked a polo for one day rent for the 7th of jan 2021.
      I had paid and cleared everything from my end, including the...
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      Account is with My Name: Gaurav Dakliya
      Issue - Refund pending for 2 bookings with zoomcar.
      Booking 1:
      ID: JPS6N2Z4T
      Cancelled on 31 Oct 20, 2:28 PM
      Refund Pending: 16012
      Booking 2:
      ID: JPS6N2ZBZ
      Cancelled on 3 Nov 20, 6:13 PM
      Refund Pending 16512
      Refund pending since 4 months - JPS6N2Z4T
      Mar 03, 2021

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        I have tried a million times to reach to them and ask where is my refund through emails as well as through their customer...
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        The company has promised to refund my fuel amount within a month but company has not refunded the amount even after 2 months. When I call a customer care team they continously asking me to wait for a 1 week but till now I haven't received any amount.
        Refund of fuel for my booking.
        Refund of fuel for my booking.
        Mar 02, 2021

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          Zoom Car has pending payout of 94750 from past 1 year
          Pending Payout from 1 year
          Mar 02, 2021

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            I have booked zoom car on Jan 11 2021 from chennai to coimbatore.
            But i have cancelled the booking on Jan 13 2021 evening....
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            I had made a booking with zoomcar for car rental on 16th October 2020 with booking ID JPS6NTK7F but cancelled it due to some...
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            I made two bookings, in July (JPS6N59WB) and August (JPS6NDHII). The refunds from both the bookings were INR 999 and INR 2,...
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            I booked a car on 24th January but it did not get confirm and when I called zoomcar they said they haven't received payment...
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            It’s been 6 months, I haven’t received refund wrt two of my booking(Id1:JPS6NVNGA, id2:JPS6NVNWJ) and also not able to reach out to customer care executives
            Refund for two booking is still pending
            Mar 01, 2021

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              I booked a zoomcar in Hyderabad on the 23rd of January 2021 but after my payment was deducted the zooomcar app closed and...
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              This complaint is regarding my recent zoomcar bookiing. I have booked a tata tiago in the month of November 2020, ID- JPS6N4KYG....
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              Hi I am Anudeep,

              I booked a Zoom car service on January 3rd 2021 in Vizag with amount of 5201 where I paid...
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              It has been more than 3 months that zoomcar cancelled the car we booked as they mentioned that the car had a brokedown instead...
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