[Resolved] Zotezo.com — accu chek sugar strips

Lavanya Chebolu

from Hyderabad, Telangana

Address:	Vizianagaram, Andhra Pradesh, 535002
Website:	zotezo

Placed order somanys days completed. We paid money also. Not came product or even message... If stock not there send amout back...when stock is not there why you are keeping products to sale. Send amout back. If stock is there send urgently the stock. We are using this app regularly. Now you are became fraud are what. Reply some. Send stock. Very wrong your way.

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Jul 5, 2018

Complaint marked as Resolved

Zotezo.com customer support has been notified about the posted complaint.

Verified Support

May 16, 2018

Zotezo.com Customer Care's response Customer placed the order on last 4th May and as due to some product related issue this product is currently out of stock with us so we have already informed the customer via mail on last 7th May that if he want he can wait or can cancel the order, accordingly we will refund him back. After that customer waited till 16th May and then ask to cancel the order. Accordingly we have already initiated the refund and confirmed the customer via mail that the full amount refund will be credited to his account within 2-3 days.

Verified Support

Jun 04, 2018

Zotezo.com Customer Care's response We have already refunded the whole amount to the customer on last 18/05/2018