[Resolved] Zotezo.com — accu chek active test strips

poornima karanth

from Karkal, Karnataka

Website:

zotezo.com

I ordered accucheck active test strips on 26th october 2018. On november 4th i received a message stating tht product has been delivered although nothing reached to my address. I called customer care number many times and also wrote an email.. Nobody contacted me so far.. Not bothered about delivering goods for which money is prepaid. My mother is a diabetes patient and i am checking her blood sugar whenever needed. As the good was not delivered i happen to order in medical shop who bought for me tht same required. I think it is cheating company.. As the particular good was not available for delivery in amazon.. I happen to choose zotezo... Why r u unnecessarily wasting our precious time by quoting useless customer care number..

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Feb 2, 2019

Complaint marked as Resolved

Zotezo.com customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2018

Zotezo.com Customer Care's response After receiving the complain from the customer we cross-checked it with the courier and after collecting the Proof of Delivery we shared the document to the customer as well. At last customer self confirmed us that she received the product and depending on her call and mails we have replied her every single time. Attaching screenshots for reference.