ZTE — owner of zte v5,complaint against zte service centre guwahati

Address:

Kamrup Metropolitan, Assam

This is bimal, customer of zte v5 v9180.i am from india, state-assam, city-guwahati.my device is not wake up.also it is not wake up in recovery mode.so i went to authorised service centre of zte, they examined and told me that this is hardware proble.and said to me that repair will taken 1 month.i give to them in 26 mars, but todays date is 20.but still not repaired my mobile.they told me that spare parts is not available in guwahati service centre, but still no available any spare parts.i am giving some information. ZTE V5 V9180 2] I BOUGHT THIS DEVICE FROM Snapdeal.com. COUNTRY: INDIA, CITY : GUWAHATI, AND PURCHASE DATE : 08-OCT-2014 3]MY SERVICE PROVIDER(NETWORK OPERATOR) : AIRTEL INDIA & AIRCEL INDIA 4]MY LOCATION IS: COUNTRY: INDIA, CITY: GUWAHATI. 5]MY CONTACT NO: [protected] & [protected] 6]JOB SHEET NUMBER PROVIDED BY THE SERVICE CENTER: GWI/ZM/14/00033 7]COMPLETE ADDRESS OF THE SERVICE CENTER: ENSURE SUPPORT SERVICES INDIA LIMITED, MITRA BUILDING, ASHRAM ROAD, ULUBARI CHARIALI, ULUBARI, ASSAM, TELEPHONE NO:[protected]/2450612 8]DATE OF DEVICE GIVEN TO SERVICE CENTER: 26 MAR 2015 9]NAME THE OWNER OF THE DEVICE GIVEN TO SERVICE CENTER: BIMAL CHANDRA NATH 10]SPECIFIC PROBLEM I FACE: MY DEVICE IS NOT TURN ON, IT ALSO NOT TURNING ON IN RECOVERY MODE.