Zuari Furniture — Hydraulic cot delivered is not fitted for more than 20 days | |||||
We bought a queen size hydraulic cot for around 23, 000 rupees from saravana stores at gn chetty road, chennai on may 10th 2016. The item was delivered on 12-may-2016 but no fitter reported till date (31-may-2016). We traced the saravana stores and got zuari guys contact number. We called them almost everyday, they gave lame answers like - fitter was sick for a week, fitter on the way, some blah blah. It was a worst experience. We complained saravana stores and asked them to return back our money and take this product with them. Again they pacified us and informed they would send the fitters but there was no improvement or a call. Very irresponsible in customer service. Nobody ever called us and checked for status, only we had been following up all along. Was this information helpful? | |||||
Zuari Furniture customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
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I had bought a centre table on 19th feb, 2016 from ur begusarai branch. After 3 months it get damaged. I had complain in begusarai branch before 3 months from today, but their is no action taken regarding my complain. I have issue on the bottom of centre table. Please resolve my issue.
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