Search results: 6309 matching "photon"
Tata Photon Whiz — not getting internet access (complaint)
i am using tata photon for the last 1 year . now in nedumkandam iduukki dist we are not getting net access . if we are getting also there is no spped . even idea and other net setters are getting more speed here , my number is [protected], please do something other wise you will loose many users of tata photon here in nedumkandam... Tata Photon Whiz — Unauthorized Charge (complaint)
one year plan on TATA Photon Whiz for Rs. 1800 which was active since July 2012. But recently two week before, someone accidentally might have recharge on my number with one month usage plan, due to with my previous one year plan is de-active now. I have already talked with TATA Photon Customer Care on their helpline number regarding the same issue, but they replied that nothing can be done... My Tata Photon Mobile Broad Band Service which I use has frequent disconnections and gives me weak signals at specified time. My complaints to their head has gone unanswered. Whenever I raise a complaint say in the morning hrs on their helpline they immediately send me a email, and SMS saying your complaint is received and necessary action will be taken,and by evening without checking on me they sent another e mail, and SMS your complaint has been resolved... harassment calls from photon plus Recovery team, they say themselves to be the lawyers of Photon plus and harrassing me stating they are going to file a court case. I took photon plus connection annual subscription connection on my company name bearning phone number [protected] in the year 2010... Tata Photon+ — Slow Internet Speed (complaint)
My photon number is [protected]. I logged complaint no. [protected] for very slow internet speed. The engineer visited my home and said that it was a network issue and routed the complaint to the network team. But the network team called me and said that the speed would remain slow because there is network congestion in my area and they do not plan any new towers in the area... Tata Photon + — low bandwidth or no bandwidth (complaint)
i have called tata photon toll free customer care several times , they responded and sent technician for repairing the problem , but whenever the technician is here to solve the problem , the problem disappears.
The problem is :the download speed is below 10kbps even at the beginning of the month when i am entitled to 1Mbps bandwidth( rarely the download speed peaks to 70Kbps), i downloaded mcafee tech check since i am installing mcafee internet security and the download speed is very low, after downloading the application tried installing it but it kept saying that there is a problem with the internet connection ,
also i get the message when i try to open webpages which open fine on other computers... I used tata photon plus for more than 2 years.
Last year in May (2012) went outside India, I mailed Photon team to block my account. I also called tata photon plus customer care, but did not get any response.
I paid bills for the month of Jun and July even though I did not used my photon plus... I was using the tata photon broadband service from Feb 2011.
On, 10/17/12 I have raised a request to disconnect the service, service number[protected], but for some reasons we have asked not to cancel for that particular month. Then again we requested to cancel on 18/11/12 to disconnect the service, Service no[protected], but it did not happened and I received a call and they said the connection will be suspended for 6 months and no bill will be generated for this month... I have taken tata photon plus connection of kerala circle on 16th feb,2013.
But the connection has not been activated till date and inspite of repeated calls to the customer care i have not received any positive reply.
Instead they say "sir please do wait for 48 hrs ,your connection will get activated soon"... This was a combined offer of Tata Photon along with Walky handset. For installation, the person was very prompt and reported within half an hour of my call. Filled up application form, took advance payment, and activated the phone in the next few hours time. I was very impressed.
The photon worked on my desktop working with windows... Tata Photon Whiz — Low Internet Speed (complaint)
I am using tata photon whiz [protected] with a 299rs. per month plan. In last three days, my internet speed had decreased suddenly. Even google takes 1 minute to load properly. I approached for customer care but that was useless. [protected]... Tata Photon — Useless charges (complaint)
am Using Tata Docomo photon+ Since last 4 month. Upto 3 month my Bill was correct and Actual its 501 INR. but last month from 13th Jan 2012 to 13 th Feb my bill is 1267 INR. and its more than double and i was not using that much and this photon connection form only home perpose not for business purpose... I'm trying to cancel my tataphoton plus connection for the past 6 months. I have not touched the device for six months. I placed my cancellation request in August last year and they said our representative will call you. After 3 days I got a call from customer care executive. I explained to him that I need to surrender the connection... Tata Photon Plus — Providing (complaint)
been taken on Tata Photon Customer cares when they are still providing wrong customer care numbers and making the customer run here and there for a single query. I have made almost 15 calls to get an answer to my query to Tata Photon Plus corporate plans customer care, but still I couldnot contact them... Connect India and TATA Photon Plus people.
I purchased a tata photon plus card on 30 Jan 2013. The device was delivered immediately and the documents were collected.
However it has not been activated.
Worse thing is no one received the calls. I keep calling them many times a day... MY TATA INTERNET CONNECTION OF PHOTON DOKOMO NO [protected] AND ACCOUNT NO. [protected]. I HAD PAID RS 288. 00 INTERNET CONNECTION MONTHLY BILL OF OCTOBER 2012 ON 05. 11. 2012 BY STATE BANK OF INDIA INTERNET AND THEN ALSO TATA PEOPLE DISCONNECTED MY INTERNET CONNECTIBON FOR 3 TO 4 DAYS AND TOLD TO PAY THE BILL IN CASH IMMEDIATELY THUS I PAID CASH ON 12... I bought a Wireless Internet Connection from TATA Indicom company in the month of Jan 2013. They committed to provide a ... My tata photon plus no. is: [protected].
I held a Corporate connection 5GB plan for 550Rs monthly. My billing cycle was from 5th of the month - 4th of next month
For 15 days between 5th July and 20th July 2012, your system showed my usage as 10GB which was way above my normal usage of around 3-4GB... have recharged my Tata photon number [protected] for Rs. 333/- on 20/01/2013 & i have received recharge amount credit SMS also. But it is not working from 22/01/2013 & massage is coming that it is not connecting to remote computer. I have. contact with customer care of tata photon provider but my problem was not rectified... Tata Photon Plus — not active my photon plus (complaint)
से एक Tata photon plus ([protected]) Model:- Huawei EC156, Amount -1500/- (Modem 1200/-+ recharge 300/-) तारीख 30/8/12 को ख़रीदा था । लेकिन Tata photon plus ख़राब निकल गया था तो मैंने Tata sanchar Services, simna complex,subhash Chowk , Dhanbad के प्रकाश जी (उर्फ रिक्की ) को दिए थे तो मुझको 25/9/12 को मिला था लेकिन बहुत परेशानी के बाद मिला था लेकिन ये पुराना Model का Huawei 1261 दिया गया था मैं लेना नहीं चाह रहा था लेकिन हमको प्रकाश जी ने कहा यही मिलेगा फिर घर में आकर चेक किया photon plus ([protected]) काम किया
फिर इसमें मैंने 11/11/12 को 350/- का recharge करवाया जो 20/11/12 को फिर से ख़राब हो गया मैंने टाटा कस्टमर केयर ([protected]) को कॉल किया photon का service center गुरुद्र्वारा bank more Dhanbad बताया लेकिन इसका कैप खो गया था तो मैंने इस तरह वहा जाकर (22/11/12) को जमा कर दिया तो इसका receipt नहीं दिया गया और कहा गया की कोशिश करुगा इसको रिप्लेसमेंट हो सके
लेकिन सर,
इन लोग कुछ नहीं किया और कॉल करने पर एक ही बात बोलता था की कैप के बिना काम नहीं होगा 12 दिन रखा रहा कोई काम नहीं हुआ तो इसका शिकायत टाटा कस्टमर केयर ([protected]) को किये तो इसमें जाने कहा “Tata sanchar Services, simna complex,subhash Chowk , Dhanbad” वहा गए तो मेरा photon plus ([protected]) जमा ले लिए और हमको receipt भी दिया गया लेकिन बहुत बार कॉल करने के बाद 25/12/12 को “Tata sanchar Services, simna complex,subhash Chowk , Dhanbad” से कॉल कहा गया की आपका photon physical खराबी है आपका replacement नहीं होगा तो फिर से टाटा कस्टमर केयर ([protected]) को कॉल लगाया तो बताया गया की आपको 750/- और वोटर कार्ड का ज़ेरॉक्स जमा करके मिल सकता है। तो मै फिर से गया और बताया की एसा नियम है लेकिन उन लोगो नहीं माना और ख़राब photon plus वापस कर दिया
तो इसकी शिकायत Tata का online शिकायत किये 10/01/13 को उनका कॉल आया और मेरा email ID पर एक mail भी किया गया वो मेल इस तरह है
“Dear Mr... migration of my TATA Photon Connection from postpaid to prepaid at the TATA Docomo Outlet @ Vashi (Navi Mumbai) . My Tata Photon Number is [protected]. I also received a message confirming the migration request[protected] "of postpaid to prepaid request has been successfully completed"... several tickets for photon customer care but no issue resolution and all the tickets are closed with my confirmation and issue is not resolved. i am facing the speed issue -- current speed is attached the screen shot.
i am having 1 Corporate data card connections below are the photon data card numbers... Tata Photon Plus — to change mobile number (complaint)
Tata photon No -> [protected] was used by me . The mo no, given there was -> [protected]. Now it is using by someone of Modern Engineering college Bandel . I am getting sms again & again for recharging. I request, not to send sms to my mobile no ([protected]). I feel great disturbance for this... we are already disconnect tatadocomo photon+ my tata photon no:[protected] and my near no dues latter but you daily give a SMS on my cell and this service we are not use using time in this not a speed and not a proper service and staff behavior of nonsense type so i request you close to this servive we are a last uses bill paid and no dues latter issue me and then after we are a inform you close to the service but you daily give me SMS through inform to your bill pay so what your mining... Tata Photon Plus — Broadband connection (complaint)
working and I called Tata photon plus many times to resolve my
connection Issue but there was no response and I got a bill and again on
August month I dint use the connection at all, I got bill even for that
month. Then they disconnected my internet connection stating I dint pay
my bill... | |