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Acer India Complaints & Reviews

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Last updated Mar 2, 2024
Complaints 798
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Acer India Head Office Address

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Bangalore
Bangalore District
Karnataka
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560025

Acer India reviews & complaints page 17

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Address:Amritsar, Punjab, 143001
Website:Indian Consumer

Dear sir,
I was buy a laptop of acer brand. Last time i was submit my complaint about my laptop charger due to charger is not working. My laptop charger change by your engg. But this charger not working proper so pls change my laptop charger again & pls its my humbly request pls give me original charger of acer brand.
Last time your engg change my laptop charger but its local brand not original acer brand charger.
My...
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Address:121003
Website:www.consumercomplaints.in/new_complaint

Sir/Madam

It is inform that i had purchased a acer laptop (acer aspire ES1/521/amd/a4/W10 S/N - UNG2SKI008H0576013; P/N - UN.G2KSI.008) from nehru place, n delhi-19 (Raj Infomatique) on 22.04.17.

Outer box claimed that the product is made in India however it found that the product inside the box is a china product. So i request you take necessary action and provide me an Indian made product rather than a Chinese.br...
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S
Sunil Pk
from Ernakulam, Kerala
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Monitor display problem

Address:680121

My acer monitor not working properly model e1900hq
Only power on display showing grains no picture
This is second time complaint
First time case id 1535929 i date 7/11/2015
Defective part serial no. Mmt3fs[protected]d03b00
Replaced serial part no. Mmlxnss[protected]c4200

Address

Promise driving school
Kattungachira
Irinjalakuda
Thrissur district
Keralabr...
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V
Vikas7000
from Varanasi, Uttar Pradesh
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Extended warranty issue

Address:New Delhi, Delhi, 110085

Dear sir /madam i don't know why are you cancel my extended warranty.i had make the payment Rs 1149 receipt which is attached in this mail ...you don't have right to reject my invoice sending from urs side .u have to maintain urs commitments..bcz according to my balance statement my amount has been diducted from hdfc bank.for acer warranty esxtendend .

regards

vikas soni

9999654On Wednesday, April...
+2 photos
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Address:Jalgaon, Maharashtra, 424101

SanDisk 32GB 3.0 USB Flash drive/Pendrive issue. Couldn't connect to keyboard's port. This problem only arise when the usb is connected to keyboard's port on my device. All other Hard disk and Hard Drive is not facing this problem. every other devices gets connected on that port. I have tried formatting my PC, but the problem is still continued. I have formatted the Pen drive from my PC but still not solution.i have tried formatting it through...
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S
shashank k avhad k
from Mumbai, Maharashtra
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Regarding desktops

Address:400001
Website:Acer.co.in

This is shashank here from l & t civil construction. We have purchased 40 desktops from acer for our users. Most of the desktops are faulty and the motherboards have been replaced. The new desktops are giving hanging problems every now and then. The acer support is totally useless as the engineers do not give proper solutions for the problems. I reequest the consumer court to look into this urgent matter....
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J
jamserng
from Ranaghat, West Bengal
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Faulty Laptop Provided and not replacing

Address:Bangalore, Karnataka, 560025
Website:www.acer.com

Model: Aspire E15
Sl No.- NXMVHSI04353607AE7600
Date of purchase[protected] from Tezpur, Assam.
Problem: Automatically switch off after few minutes functioning.
Complaint registered at Acer servicing centre Tezpur. They replaced almost every part of the laptop including screen, keyboard, mother board, CPU, touch pad, battery, etc.,
After nearly 3 months they returned the laptop OK. But it was noticed...
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S
soubhagya das
from Kolkata, West Bengal
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Acer aspire e15- 572g laptop

Address:700156

Hi team,

I received an acer e 15 laptop from flipkart on jan'17. Today my laptop stopped working suddenly and is now showing black screen. I have tried with and without battery, but no help. This has happend siddenly. At night it was working well and i shut down tge system. But in morning when i opened, it didnot start. Can you please provide any help regarding this?

Thanks,
Soubhagya...
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E
EDP centre Jhansi Workshop
from Hubli, Karnataka
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02 PCs out of 90 with CPU sr. no. UXVJSSIG89F5126982 & UXVJSSIG89F5126975 is not working.

Address:Jhansi, Uttar Pradesh, 284003

Dear sir,
It is to inform you that 90 computers were supplied by your firm (M/s HCL Infosystems, E-4, 5, 6 Sector -11 Noida) against N.C.Railway COS Allahabad P.O. no. 5015.5154.2.46070 dated 04-12-15 on date 30-12-15 and were installed by your service Engineer at Railway workshop Prem nagar nagra Jhansi on 05-02-16.

02 PCs out of 90 with CPU sr. no. UXVJSSIG89F5126982 & UXVJSSIG89F5126975 are not working. Since the...
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M
malatisp123
from Delhi, Delhi
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CPU getting low broadband speed

Address:422003

We have purchased New CPU MACHINE S/N UXVJSSIQ30G0967974 for Wireless Police Dept.We got the problem of Low internet speed.We have 4mbps line connection.When we checked on another CPU we got full speed but at this CPU got very low data speed.For this CPU we got very less speed.We provided the Machine Sr.No.kindly take action on this problem.So for solving this issue please guide us what to do or replace the CPU otherwise repair this CPU....
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M
mfernz
from Surat, Gujarat
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"extremely disappointed with acer one 10 laptop" (Urgent)

Address:Mumbai City, Maharashtra, 400064

Since the purchase of my acer one 10 laptop on 11th aug 2016, it has already given me trouble twice in less than 4 months. I had first visited the acer service centre in borivali east, mumbai (Sd computronix) in dec 6th, the issue being manual power failure and on 27th jan 17, for battery problem and manual power failure again and still the issue isn't resolved. Please escalate the matter immediately. Thanks. Ms. Fernandes...
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Address:110096
Website:www.acer.co.in

When i last visited service center for my laptop having display problem at laxmi nagar. They left it open on left side, it was minor problem at time bt today when i visited the service center at janakpuri because now it may cause a severe damage to laptop to check with the damage. They told me to go to laxminagar where i was last visited. At laxmi nagar service center, they told me this is a damage done by me and they will charge for repairing...
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P
pardeep200
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internal damage on screen by acer care service center

Address:110096
Website:www.acer.com

When i last visited service center for my laptop having display problem at Laxmi Nagar. They left it open on left side, it was minor problem at time bt today when i visited the service center at janakpuri because now it may cause a severe damage to laptop to check with the damage . They told me to go to Laxminagar where i was last visited.At Laxmi Nagar service center, they told me this is a damage done by me and they will charge for repairing...
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M
mogaddipur
from Allahabad, Uttar Pradesh
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Taking sevice charge without repairing my laptop

Address:Gorakhpur, Uttar Pradesh
Website:acer.co.in

Dear sir,
I began to say respectfully that Acer customer care Gorakhpur (up) has taken service charge Rs 500 without repairing my laptop the reson given by your person customer care office that give me service charge. I want say that if he told that in your lapton lcd cable is worst then he said Rs 1450 for new lcd cable I agree to give toal amount Rs 1900 after waiting 1hour30 minutes he said that your mother board is also worst...
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Address:Pune, Maharashtra, 411004

I have purchased acer laptop e5 573 (Serial number - unmvhsi030g0976848) on date 8th april 2016. After purchasing i am facing two issue within 3 to 4 months, one was software related and another is hardware related. Main issue was keyboard issue. If we purchased any brand product and within 3 to 4 months if we facing any hardware issue so it's not good think. I have raised it ticket in month of aug'16 related to keyboard is fully dead.br...
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C
chandra ravi
from Bengaluru, Karnataka
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alto k10 car

Address:Rangareddy, Andhra Pradesh, 500018
Website:www.marutisuzuki.com

I have alto k10 car from Acer Motors which was selled as non accident vehicle but when i have given the car to the service major problem detected and they said car was met with accident and it was not resolved as it costs 12000 for me.

I want to file complaint against acer motors tirumalagiri as they selled me the accident vehicle which is creating lot of problem for me

So please resolve my problem asap.br...
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M
Mouli Cherukuri
from Vijayawada, Andhra Pradesh
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Laptops

Address:520007

I bought a laptop, of acer,
And i was getting a problem when i open 'my computer' or 'this pc'
It is showing 'working on it' for longer time
I just bought just 2 months ago,
And this is demo piece or show floor piece without any discount,

I did reset my laptop of 5 times

But that problem of ' working on it' when i open 'this pc'

Did not go away

br...
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S
Santosh Gadge
from Mumbai, Maharashtra
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Laptop damaged by service center while repairing

Address:Thane, Maharashtra, 400605

Acer laptop
Model V3-571G
Serial Number - NXRZLSI[protected]C13400
Incident:1665488 (this is used in mail communication)

this laptop has been damaged by acer service center and not giving resolution after filing 3 complaint so far and each complaint ticket is closed without solving problem
TIcket id are - 1990368i, 1820412i (in second service request, laptop's new body damaged by service center which...
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P
pradeepkumarsharma
from Mumbai, Maharashtra
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Regarding not support by company under warranty laptop

Address:Udham Singh Nagar, Uttarakhand, 263153

Sir,
I have purchased a acer laptop from the company on 8 april 2013 with extended warranty but company not supporting under warranty product my complaint open from 8 october 2016 to till date but no working action taken by the company. Laptop body broken by acer engineer team during assemble & dismantle
Complaint no -2039703i

Pls support me for justice
Now problem in laptop persisit
1-wi-fi not...
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A
Akshay Singhania
from Gurgaon, Haryana
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Payment regarding

Address:110057
Website:www.shopacer.co.in

I have purchased new laptop on 29th oct'16 from acer and today i have done with the process of warranty extension after doing payment i got an error and payment deducted from my account and after that i call on [protected] 3-4 times but i am not getting proper respone and just telling that concern person is not there so please call later. plz contact me for more detail on my email [protected]@gmail.com...
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