[Resolved] Aircel — Net connection disconnected | |
Dear Sir/Mam My mobile number is [protected] is a west- engal kolkata circle sim. On December 2016 i recharged with rs 409 recharge which gives 10 gb data balance for 28 days. now i am in kerala and i cannot connect to net though tata docomo, idea and vodafone is showing 3g network available but i cannot connect to net. Every time i call the customer care, they gives the same reply or asks to call the other state customer care. I request you to resolve my problem as soon as possible. Was this information helpful? | |
Feb 26, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jan 02, 2017 Aircel Customer Care's response Dear Customer(bbmmee), We would like to inform you that Aircel network is available only in Palakkad & Trivandrum as of now. Further please share the area pin code. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team | |
 3 Comments | |
Comments
Wrongly recharge my doctor fone instead of PAYTM transfer on 22nd.
reported to paytm and Aircel both to stop and reverse the transaction. But
paytm already paid the amount to Aircel .
Now on 26th Aircel is denied to reverse or refund the money.
reference no. of airtel is # 1-[protected]
pls help
reported to paytm and Aircel both to stop and reverse the transaction. But
paytm already paid the amount to Aircel .
Now on 26th Aircel is denied to reverse or refund the money.
reference no. of airtel is # 1-[protected]
pls help
Aircel Customer Care's response, Jan 3, 2017
Verified Support
Dear R KK.,
We regret the inconvenience caused. Kindly share the following details in order to look into your issue:
Aircel No.:
Date of offer message received:
Recharge Denomination (done on the number):
Transaction ID:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this
matter.
Thanks and Regards
Aircel Social Media Team
We regret the inconvenience caused. Kindly share the following details in order to look into your issue:
Aircel No.:
Date of offer message received:
Recharge Denomination (done on the number):
Transaction ID:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this
matter.
Thanks and Regards
Aircel Social Media Team
Dear sir, I am Aircel user.I just want to port my number to Airtel.For this reason, I have sent several messages for UPC code.But I did not receive.Even I am not able to talk to Customer care Executive.They have blocked me for this action.Please help me out.
Regards
Aditya Shankar
Aircel Mobile Number-[protected]
Regards
Aditya Shankar
Aircel Mobile Number-[protected]
Aircel Customer Care's response, Jan 3, 2017
Verified Support
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We regret the inconvenience caused. Kindly share the following details in order to look into your issue:
Aircel No.:
Date of offer message received:
Recharge Denomination (done on the number):
Mode of recharge:
Transaction ID:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this
matter.
Thanks and Regards
Aircel Social Media Team