Airtel Complaints & Reviews

I am complaining about Air tel customer service where they kept me on hold for 45 mins to speak to a supervisor then disconnected. They treat me like an idiot when i have been complaining for last 6 months that i cannot register and view my landline and broadband account online. Ashamed that's how they treat customers. Is there an escalation path or a way to tell Sunit Mittal, apathy of their customers?...

I am complaining about Air tel customer service where they kept me on hold for 45 mins to speak to a supervisor then disconnected. They treat me like an idiot when i have been complaining for last 6 months that i cannot register and view my landline and broadband account online. Ashamed that's how they treat customers. Is there an escalation path or a way to tell Sunit Mittal, apathy of their customers?...

I am from ajmer, & want to complain against staff member of airtel office which is in, Amar Plaza, ajmer.
I took the sim of airtel in August 2016. I have asked for a prepaid sim, the worker had given me a postpaid sim..and afterwards said sorry for the mistake n told that after 4 months they will convert the sim to prepaid.
After 4 months when i went to office, they said this is a postpaid sim so it will not b converted to prepaid.They...

I get message from 54321 that Rs 5 has been deducted from my Airtel mobile account for Crazy Racer game. If i don't get the solution i will have to deactivate my SIM card.

It's been more than 3 months and i couldn't find solution. So please look into this issue because solving my problem will give answers to many with same problem.

Please solve this problem...

Dear executive,
As i have registered my complaints on 121 earlier also.
I was a prepaid customer of airtel since a long time.Few months back, i moved to postpaid plan with 299 rental in which i have availed a 4G net pack of Rs 655.
3 months back, I moved to 549 infinity plan in which i am getting sufficient 4G internet.So, i have stopped rs 655 net pack.But, due to lack of responsibility from your end it is not stopped...

My Airtel digital TV changing automatically. Have removed the remote batteries then also same thing happens. called the call center they had asked me remove v card clan and re insert it. Remove HDMI cable. But still no resolution.
Again called the call center they stated that they have registered a complaint and will send some one to check it. Now the same will cost me 150 RS for visit or 300 RS if the STB has to be replaced.
Customer...

I m rohit sir maine ek internet ka connection book kiya tha 25 jan ko air tel executive mere pass aaya aur mujhe ek slip de gaya aur 1000 rs le gaya but abhi tak na connection laga aur na hi money refund hui itni mails ki hai maine air tel mai but phone aata hai abhi time lage ga kar ke taal dete hai mera caf no hai (Dld0726355)

Name rohit sagar
Address ea1/68 lower ground main market inderpuri
New delhi 110012...

We are facing some web pages are working some pager not working. Regarding this we give a complaint to Airtel . They sent a person and check the server and other lines then they say the problem is in our server it will solver in one or two hours. but it won't happen. past 10 days we make sever followup it own't solved and they closed the complaint without our knowledge. now a days airtel services are very poor and the action is very slow...

Hello dear sir my number is [protected] airtel but my numbers is old plan and I am not satisfied plan please change tha plans my data plan is not ok and another number data plan 98 rupee 2 gb data and my numbers plan 148 rupee 1.5 gb data please change plans and doing solutions my numbers and contact me my number and giving feedback my number thanks...

I was having a Airtel Sim bearing mobile no. [protected] on the name of Nirmal Kumar Goyal. i placed a request to surrender this sim six month back. but it didnt got surrendered. after six months i got a call to make the payment of pending amount on this number of rental. but as i was not using this sim how my payment got aroused after checking the bill we came to know that the amount was for rental amount only. apart from that we made the...

I have ported my no. from Vodafone to Airtel in Nov 2016, after porting i am facing network problem during call. I had raised complaint no. of times on 198 and even the network team visited, they also said that this area has network issues and raised this issue to higher authorities, but no solution yet .
I am paying bill every month but it is useless for me as i am just wasting my money, if i refuse to pay they barred my outgoing...

Sir/madam, i recharged my airtel mob no for STV 147=4GB 3G/4G 28 DAYS plan as you informed(offer)(11/03/2017), but i have been recharged only with the benefit of 350 MB...i recently contacted the customer care but they failed to accept my complaint as they said that they do not have any such offer for my mob no and ask me to complaint here.i request you to proceed with my complaint and recharge me with the benefit of 4GB as soon as possible...

Mobile number [protected]
Transaction Id[protected]
Airtelmoney txn#[protected]
Amount Added 605
Date March 2, 2017

On March 2nd 2017 I tried adding Rs. 605 in My Airtel app with Transaction Id[protected], the transaction failed but the money was deducted from my bank account. The amount deducted is still not reflected in my account.
Please take a look and provide a solution....

I am using airtel no past 10years but unknown person change my SIM no without my knowledge on 04th Mar 17 eve 17:00 to till date that person theft my father cash in bank same day not working my phone immediatly I call ur customercare 121 some person said ur SIM damage contact nearest showroom next(5/3/17) went showroom airtel employee asking SIM no change I am shocking I did not any request for SIM issues how is possible without my knowledge...

I have received call from Airtel Customer care about new internet plan. In that i have to pay only Rs.100 for 1.5gb 3g/4g data instead of Rs.225 for 2gb 3g data. Now i received bill having both plans activated though i have said to cancel 225 Rs plan. Total plan activated is of Rs. 325. I have confirmed it 3 time on call though i m cheated by Airtel. Do give me solution for this problem or deactivate all active plans from my number. Reliance...

Sir,
I am Pratap chakraborty from Kolkata(Tangra). Am provide more than Rs..200000 sales per month for airtel. But some reasons I will leave airtel retailership. The reasons is 1) I've more than 200 pco connection in kolkata.But the unfortunate think is any pco recharge are not available in kolkata. Infact recently 1010, 1870, 1001, 331 pco recharge are stopped.
2) some airtel pco no. that have many balance but talktime validity...

Hi, airtel disconnected by number, [protected] which was in use for more than 15 months on 25 Feb 17. On comtacting the customer care, the executive intimated me that the service will be resumed on submission of identity and address proof documents. I have submitted the all requisite documwnts to airtel service outlet in gajuwaka, Visakhapatnam on 03 Mar 17. The outlet staff has provided me a new SIM at the cost of Rs 25/-and asked me to wait...

Hello this is Pooja, my number [protected] is on Mr vivek Kumar Singh, who is one of my family member .

My complaint is, I got a message from you people at 12.35 for my offers, there I saw a offer of Rs 348 in which I was getting UL calls + 28 GB, 28 days, I got the same offer recharged at 12.53 pm .

After that I only got 1GB data, I called your executive at 1.15 for inquiring for same, she infirmed me that I...

Airtel retailer gave me a Postpaid Sim and at that time he told me that the sim is Prepaid after 20 days later i got a call for a Bill payment. when i see my bill there was only 17rs where i used for call rest is my plan. I just wan to complaint that i need prepaid sim and i dont want to pay my whole bill. I will only pay my used call charges. also i don't want to go airtel store because this is not my fault....

I had raised a Complaint Regarding Bill Payment on 8 March 2017 2:08 PM.

Got reply As

consumercomplaints.in
8 Mar at 2:08 PM

To

[protected]@yahoo.com

Message body
Greetings. Your complaint has been forwarded to Bharti Airtel Ltd. customer service. You should receive a reply from the company representatives within several days. Please login to your account...