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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 139

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Its not unusual for people to pay bills a little late.
And every time we make a call AirTel Sounds a Warning about Pending dues slowly and it takes a FULL MINUTE.

Most of the time, when we are trying to call someone in an Emergency, these interludes are Atrocious.

People are expected to pay before the final deadlines anyway, and AIRTEL Does impose a 100 rupee penalty anyway.

Why this very...
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KLNarendra
from Srikakulam, Andhra Pradesh
Dec 4, 2021
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Sim error NOT REGISTERED ON NETWORK

Address:Srikakulam

I am having an existing postpaid mobile [protected] which has been upgraded to AIRTEL BALCK from PLATINUM on 19.11.2021. I added 2 of my family members mobile numbers (1. [protected], 2. [protected]) as add on numbers in my 999 postpaid family plan. Since after adding [protected] stopped working. It started showing as "SIM REGISTRATION FAILED". I spoke to my dedicated support team and was suggested for Sim Swap from the nearby Airtel store. I...
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S
shushma sai
Dec 4, 2021
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Base pack

They cannot change the base pack until 6 months as it some plan.I told i can pay more to change but they cant change .No where in airtel thanks app its not written that plan cannot be changed.why it is only told when we want to change while we call customer care...
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S
subratkumarmohanty
Dec 4, 2021
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My phone number alloted to another person without my consent

My airtel phone number alloted to another person without my permission,
the sim number important because gmail and facebook opened from that number . then it can be accessed by another hand... now

can i have any chance to get back my sim number ?...
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pranabandhu mahapatra
from Pune, Maharashtra
Dec 3, 2021
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Airtel customer care told me my mobile number is not in the system.They cannot help

There is validity of prepaid mobile but service deactivated.What todo...
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from Gola Gokarannath, Uttar Pradesh
Dec 3, 2021
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My number dedupe failed problem

Address:Sansarpur

My number [protected]dedupe faild...
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S
Senthil Mudaliar
Dec 3, 2021
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Amount Refund Issue

Address:Shop No. 2, Prayosha Complex, Rambagh, Maninagar, Ahmedabad, Gujarat 380008

Dear Sir,

I had already paid the balance bill amount of rupees 94.36 on[protected] in net banking (Transaction Reference Number is[protected].

Maninagar area Airtel store staff insulted me and He forcibly took money Rs.95 from me on[protected].

I did not refund already paid money.

That person must forcefully apologize to me.

I want my money Rs.95/- back...
+2 photos
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R
rizcode
from Rampurhat, West Bengal
Dec 3, 2021
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You are not dialing a valid number

Address:VILL+P.O - AYAS,P.S - RAMPRUHAT

When I dial the first time every day it always says "you are not dialing a valid number" when I dial multiple times then it's solved and then I can call from my sim. could you please help me if this problem...
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A
Aniruddha Dhakad
Dec 3, 2021
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Regarding broadband connection shifting

Hii airtel, i applied for broadband connection shifting from 1 city to another they said will happen in 3days but after 8 days there is no resolution to my request.
I already paid my bills but I am not able to use services. And there is no customer care no for non airtel user how a person can contact them.
Thirdly I try to book new connection then they are saying that will install connection in 1hr in your are but there 4500rs...
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T
Tabish.Ansari
Dec 3, 2021
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SIM not working | NRI

Hello,

My Airtel prepaid SIM got corrupted and can't register on network. Spoke with 121 and found that number is still in service/active.

My father already visited the Airtel store but replacement SIM can't be provided to him.

I have moved to Canada recently and won't be visiting India any sooner, how can I get a new working SIM ? Any other solution ?

Thanks,
Tabish...
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R
rcs4024
Dec 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid Mobile App Failed Transaction

I have made recharge of Rs.598.00 through Union Bank Of India debit card on 18.112021 at 16.59 hrs. I got SMS from AIRTEL that your recharge is under progress and wait for 2 hrs.

After 2 hours, Airtel customer care AA-AIRINF sent sms as transaction failed. Contact your Bank.

Checked with my Bank next day, they have told no message or refund effected from Airtel Bank. Even after 14 days AIRTEL people not refunded...
+1 photos
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H
Harish Sundar
from Mumbai, Maharashtra
Dec 2, 2021
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Airtel Blue box installed in middle of our house

Address:Newno 25, old no 10, Thachi Arunachalam Street, Mylapore, Chennai 600004

Hi Sir,
Airtel Blue box is installed in middle of out compound wall, currently we have to demolish the wall, this blue box was installed in middle of my compound. Please remove the box or move it to the end of the compound wall .
Please confirm the receipt of this complaint by email or a call to advise when the box will be removed

Thank You,
Harish M S...
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guptaabhishekk05
from Delhi, Delhi
Dec 2, 2021
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Issuing new SIM on existing number

I lost my phone few days back and obviously the inserted Airtel SIM with that.
Visited Airtel Store in Prayagraj (Sulem Sarai & Civil Lines) and the support executives submitted SIM swap request multiple times (using Aadhar, PAN, DL) but everytime Airtel rejected this request stating the reason "Live photo does not match with live photo". Now no one has any clue what's the issue and resolution here.
They are asking me to visit...
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SAHANA SRIMAYEE
from Hāora, West Bengal
Dec 2, 2021
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Recharge for 1 year for a Prepaid sim , now That sim is not working

SIM is not working after validity extend up to 1 yr. Now Airtel told that the Owner of the SIM has to be present . But the owner of the Sim has been passed away 4 yrs ago. His wife is using that No and that No is given in bank also as She is pensioner after death of her husband. Kindly resolve as she is belong to a village and didn’t know anything about ownership transfer and already she recharged 2500 for 1 yr...
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Nikita Nilesh pande
from Pimpri, Maharashtra
Dec 2, 2021
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Bill not received for 3rd nov

Address:Pune

I did not receive my bill for Oct month, bill generated on 3rd nov, I have already paid the bill but I did not receive pdf format bill details.
I required it urgently.

Thanks,
Nikita...
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R
rakesh43246
from NEW DELHI, Delhi
Dec 2, 2021
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Airtel Black - a Trap

Address:MARUTI SUZUKI HO, 1, Nelson Mandela Marg, Vasant Kunj II, Vasant Kunj, New Delhi, Delhi 110070

They promise to provide priority to customer complaints when you opt for Airtel black.

i am very surprised, generally they were responding my mails in 3-4 days, now even after 11 reminders in one month, they are not bothered to reply my mails, attending complaint another part.

even after payment of bills, they suspended my services for landline.

i request company administration to look into the...
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KURAMPALLY MEESEVA
from New Delhi, Delhi
Dec 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Outgoing and incoming calls not received

Address:KURAMPALLY KANAGAL NALGONDA

My no is [protected] in Airtel last two weeks outgoing and incoming calls not received. i calling Airtel customer no but not connected...
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Ekta Jain12
from Ludhiāna, Punjab
Dec 2, 2021
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Recharge failed but money deducted from account

I have recharge by mobile of plan Rs 549. My money was deducted from my account but recharge got failed. My did'nt come back as it gets more than 12 hrs....
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V
varungarg243
from Hyderabad, Andhra Pradesh
Dec 2, 2021
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Slow internet browsing on Airtel broadband

Address:Hyderabad

I took a new Airtel Broadband(100mbps) connection on 20th Nov, and raised a complaint of slow browsing on 23rd Nov. Talked to customer care many times, some technician get assigned but never visits my house to check or resolve the issue.
And this complain is still open with no resolution....
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D
drband
from Lucknow, Uttar Pradesh
Dec 1, 2021
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Broadband connection closed , airtel won't refund me my remaining advance deposit

I shifted to a new city last month, and request to shift connection to my new address which they dragged for 15 days, I got frustrated with their delay (wfh reasons) and requested to close account and got a ACT connection instead. Airtel still owes me ~5k INR against the advanced deposit they took for 1 year connection. On my request support told, billing team will get in touch. No one has contacted me in last 30+ days. All IVRS support number...
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