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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 193

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S
sanjagra
Jun 15, 2021
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Prepaid sim replacement

The sim for number [protected] in name of Shri mool Chand gupta, aged 82 years was to be replaced as earlier sim had no option to be used as min/ micro in smartphone.

on 9 th June, when I, his son Sanjay Agrawal contacted airtel, barra 2 Kanpur store, they asked for personal presence of 82 year old bed ridden person, but later agreed to send a representative.

No one EVER turned up.

On 14 th June...
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Chandan 5
Jun 15, 2021
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Airtel sim no service problem

Airtel sim no service problem...
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Amol_Kulkarni
Jun 14, 2021
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Retail Not Doing FRC after porting from VI to Airtel

Address:Ishvika Finance, Swargate, Pune

Dear Sirs,

I ported three post paid VI sim cards to Airtel prepaid through a retailer named Ishvika Finance, Nitin Galande[protected] in Pune. He charged me Rs 500 per sim with the promise that I will get 2 months o[censored]nlimited talktime and 1.5 GB/day data.

The application was done on 10th June, 2021 and the sims got activated on 13th June, 2021. However, to my surprise the balance was only Rs. 10/- with...
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A
Arpit.u
Jun 14, 2021
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Recharge done on wrong operator

Address:KPHB, Hyderabad

I use BSNL and unintentionally selected Airtel as my operator at ICICI recharge portal. Now the amount deducted and no confirmation message or transaction number displayed. I have no idea who shall I contact. ICIC, Airtel or BSNL to get my refund....
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M
Maheshkumar Ragupathi
Jun 13, 2021
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Dongle Sim network problem 3 days

Address:Dharapuram, tiruppur district, 638656

Last 3day I got issues from [protected]...
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S
Samy124
Jun 13, 2021
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No service since 2 days

I faced a lot of problems as I was out of state for work and from last 2 days my phone is showing no service my Airtel sim all of a sudden stopped working I am using iPhone X and my number is [protected] . Please fix this problem asap as I am not able to get in contact with anyone...
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geophysics
Jun 13, 2021
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Wrong Crediting

Sir i have paid Rs 1042 and Rs 437 to tsspdcl through airtel wallet on 12th and 13th june 2021 but i received the messages from airtel as "the payment made successfully to apcpdclob from my wallet."
The bills are showing outstanding in tsspdcl. Immediately i emailed and contacted customer care and they simply blaming customers instead of solving the issue.this is a technical problem lying with airtel .They asked me to correspond with...
+1 photos
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Asim Gulzar Jan
from Jammu, Jammu and Kashmir
Jun 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fiber connection not working , completely broken

I am having a airtel xtreme fiber connection, for 6 months i was on a 100 mbps plan, after that on 9 june i sent a request for plan upgrade to 200 mbs and did a 999 recharge from airtel thanks app.
ticket i d: 89617493 on 9 june 11:12 pm
11 june 10:30 pm i called 121 asking about the status, the guy at the other end said he will do some settings. after he did the settings my internet ( which was still 100mbps) completely stopped...
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Asim Gulzar Jan
from Jammu, Jammu and Kashmir
Jun 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fiber connection not working

Individual Subscriber — Fiber connection not working
A
Asim Gulzar Jan
Jun 13, 2021Delhi, Delhi
Mark as Resolved

I am having a airtel xtreme fiber connection, for 6 months i was on a 100 mbps plan, after that on 9 june i sent a request for plan upgrade to 200 mbs and did a 999 recharge from airtel thanks app.
ticket i d: 89617493 on 9 june 11:12 pm
11 june 10:30 pm i called 121 asking...
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H
HmFyz
Jun 13, 2021
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Anonymous Call asking to Recharge Airtel DTH

I have not recharged my Airtel DTH for past 2 months since i am out of station. I received a genuine call from Customer care the 1st month and updated them that i am outside town and can recharge it after 3-4 months. Today i received a call from [protected]asking to recharge for 163 Rs in order to keep the DTH active else there will be a penalty amount of 500 deducted whenever i recharge. i said i will recharge through app and will take care...
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Aayushi_Choudhary
Jun 13, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
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Airtel sim stopped working suddenly at midnight.

Address:Sitaram Ganpati Apartment, Flat no. 208/B , New Punaichak , Patna -23

June 12, 2021, Patna, Bihar
Suddenly on 12th June, 2021, the airtel sim on my phone stopped working. Initially I thought it might be a phone problem. Restarted phone several times, changed sim slot, tried it in another phone, tried stopping other services like wifi. All of no use.
All this without any intimation from airtel.My exams are going on and it's my official number for any contact with college. Lost peace of mind due...
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Address:colombo,srilanka

My phone uses anytime data during the night time plan and yesterday i recharged my account with rs 100 and today when i checkout my balance it said it was rs 0. why are u people cheating your customers like this ??im really dissapointed abt this service,...
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Divas Garg
Jun 13, 2021
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Misbehaver Of Airtel Employee

Address:Hathras-204101

I am from Hathras, (204101), U.p...!!

Recently I visited Airtel Store with lots Of Hope that they will solve my problem but instead of solving my problem they start arguing with me and dis misbehave with me and try to threaten me which was very Surprising For me because If You are visiting A airtel store you are expecting that they will treat you in a good way..!!

Airtel is a renowned Company but I think now...
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sheela jerome
from Chennai, Tamil Nadu
Jun 12, 2021
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Not getting signal properly

Address:Muttom

I'm facing signal problems with airtel. Everywhere I m getting weak signal.. I couldn't call and receive the call. Kindly rectify tjis issue....
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L
licniti
from Mumbai, Maharashtra
Jun 12, 2021
Jun 23, 2021
This thread was updated on Jun 23, 2021
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Excess amount of bill generated in the month of MAY 2021 for telephone number 07614002142

I am having broadband connection of Airtel with number [protected] since last 2 years. Monthly bill is regularly paid by me Rs 471/- as per plan exist.

It is very surprisingly to note that bill for the month of May had been changed alleging that got a message to change the plan which is not fact. I have never made any request to change my existing plan and switch over in new plan. Airtel representative have told me that your...
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P
PSinha1234
Jun 12, 2021
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Customer Harassment DTH

No executive is taking call from the past 3 days. And the customer care is asking for 24hr window everyday to get the set top box installed. It has been more than 3 days today. This is plainly an example of customers....
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pankajdugar007
Jun 12, 2021
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Security Deposit of Airtel DTH not refunded

Address:Surat

I had taken an Airtel DTH connection (A/c No. [protected]-001) almost 3 years back. The company had taken a REFUNDABLE Security Deposit of Rs. 2, 000 from me, which the company had promised to give back on surrender of connection. Now, when I want to surrender the DTH Box, the company is refusing to give me back my deposit. The call centre executive is saying that Airtel has stopped giving refund and asked me to keep the DTH Box with me. Please...
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V
VK_3752
Jun 12, 2021
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Airtel prepaid MNP mobile number doesn't exist

Address:Madurai, Tamilnadu, India

My friend has ported from Vi ( idea ) sim to Airtel
Idea have disconnected their signal
Airtel sim didn't have signal and sometimes signal appears
But when i dial to activate or to check it says NETWORK NOT REGISTERED
Also when I call his number it says that the mobile number doesn't exist...
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S
syedmujtaba786
Jun 11, 2021
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Balance deduction rs310

Yesterday airtel deducted my balance Rs310 .I checked call history .I didn't make any call.
Deducted history shows 5924102 dial.
They deducted wrong. Please resolve and refund the amount. My airtel prepaid number is [protected]...
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S
suraj49026611
Jun 11, 2021
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No bill received from the date of the connection

Address:Shivpuri

Hi,
I have been using Airtel broadband services from past several months however i have not received any of my bills in my mail or on my phone number. I have been given assurance that because of ongoing Covid crisis my number and email could not be updated in the system.

Till now i'm not able to login to Airtel Broadband portal to download my bills because registered mobile number is not mine. I tried customer care...
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