Airtel Complaints & Reviews

Dear Sir/Madam I am writing this letter to you to express my frustration and disappointment in dealing with Airtel collections/payment team. This is in reference to my mobile #[protected], which is not working anymore. I did not make my payments due to unforseen circumstances on this connection, but I have always been in touch with your customer care/collections team and promised to make payment. In spite of this commitment, a couple...

Hi, I am using this service more than 2 years and paid properly in every month without any delay. I requested for cancellation due to home shifting to other place and i stopped using on 29th Auguest 2013. Simply making delay and asking me to pay 15 days extra. Really i wanted to pay honestly if reasonable. How i can pay for their mistake. Please suggest. ss Details given below Fixed Line:[protected] 1) Requested for cancellation:...

I would like to state that this month postpaid mobile bill have following discrepancies , please review. Resolve the compliant and oblige. 1) I have used 500MB within bill plan cycle in mobile internet for the month as 300mb as per my bill plan. 200 mb as per Smartbytes of Rs.80. But you have not given full discount charged fully 2) I have not opted for 6gb plan but you have activated the plan and...

I took one 3 g connection for my iPad. Only sim card was taken for broadband services. It was taken from Airtel. While taking the connection I was clearly told that I will be able to pay my bill online. When I recd my first bill I tried my best to pay it online but couldn't succeed. I wrote number of times to Airtel but they didn't help. Rather there personnel admitted on 24th August that there is problem at Their end. Even after...

Hi, This is NITIN SAXENA, subscriber of Airtel Prepaid # [protected] (A.P.CIRCLE). I traveled outside India urgently on 04-Aug-2013, so I could not deactivate my Blackberry Services by sending sms. I requested Airtel Customer Care to deactivate my BB Services (INR 399 PER MONTH) and they confirmed that the same was deactivated on 09-August-2013. But here the problem starts ..BB services itself was deactivated on 09-august-2013 and...

Hello, 1.aitel very frequently changing prepaid customer plans, when we ask them they are recommending for offer recharge.And also they never inform customer about change in the plans, they endup charging more to customer. 2. Data Plans:- 199 plan upto 2GB good speed, later controlled speed, when they say controlled speed for opening gmail system need five min, hence customer will irritate to use, he goes for new plan airtel endup...

The airtel broadband did not work for the past 3 months. Its a total humbug services and customer care will promise you for more waiver amount for non usage days. The waiver amount will not be reflected in the bill and there is no reference number for it. Beware of the customer care people. When ever the cancellation request is raised the same can be cancelled by them if you tell them about connection not working. The cancellation request...

I purchased a 3G dongle on 10th June with a new sim card to use in my laptop after asking whether this will work in the location where I would like to use. I was informed that the dongle will work wherever airtel network is available. After trying for many days, still the signal strength is almost zero in that location. Technical service team asked me to check the sim in a mobile phone where I get almost full signal. I was told the dongle...

I called several times for custmr care to change my tarrife and plains, they never talk to me. And I need 1.2 pice per 2 sec plan for life time. they dont provide. What is this? If you dont intrest to satisify custmer, tell me I will disconnect airtel connection . I will take any other connection...

problem with signal reception, even after calling so many times to customer care no one comes to rectify the issue. Every time you complain some one will call n say will come today, and will waste your whole day waiting for them n no one comes, Within a period of 3 months, its the third time m facing the same problem, n every time I have to suffer like that. If you cant provide d services, then I dont need ur services. refund my money...

Worst service providers i ever seen,i asked them for a postpaid connection of 950 rupees 3g plan but they activated a gprs plan for 100rs .i nearly make more than 10 calls to change the plan.finally they changed the plan but after that also i cant able to use net because they disconnected the net and they send message to my no to pay thebill for 965 rs which i didn't use net for not even 2 days completely from my date of.activation of...

when i called to cst care . OM prakash(om kumar) was their with me on call. i just asked him about the gprs connectivity as i was facing issue . that particular associate did not use proper verbiage and rather transferred mycalll.. after transfer another person gave me another number this was continue for the last one hour. so i have dedcide that all my friend ,relatives to change mnp.....as this is not cst.service...

I m using airtel Post paid connection. Recently i took airtel internet service for which they provided me rs 99 plan as i m a CUG card holder. and now when the bill is come they with the normal internet charges. Airtel customer executive are unable to solve this issue. M continuously following up but do not get any positive feedback from them. request you to kindly look in to this and help me out as i need to pay my bills....

Hi,

My self Muurgan R
Mobile no [protected]
Alternate no [protected]
Complaint numbers 51269677, 52543910
Complaint date 24/06/2013

I have submitted my address proof and ID proof for change of address on 04/06/2013 at airtel relationship center velachery chennai Acknowledgement no 070495. But address was not updated so i gave request to 198 for the same and got the SR no 51269677. Again...

Hi, I have been complaining to Airtel through various mediums (Airtel Relationship Centers, 198, etc.) regarding non-functioning of mobile data on my handset. This has been the problem since I have made a replacement of my Sim Card from ARC, Dwarka. I have tried to register complaints (CGPSC[protected] and CGPSC[protected]) but all in vain and I am still facing the same problem. Rubbing salt to the injury, when trying to speak to customer...

I am writing this complain regarding the purchase of broadband plan from airtel. I have generated a online require to purchase airtel broadband but because of some issue they were not able to give me the plan and they told me to refund the money. after a long followup they are not returing my money. Whenever a call to their customer care they generate a request but never return money. I have written lots of mais to them regarding this....

Hi I am a post-paid customer of Airtel since 2 -3 months and I have changed my service provider from Vodafone to Airtel due to corporate mobile policy/ office policy. My airtel mobile number is -[protected] Earlier I had Vodafone since 8-9 yrs and using same location in Vaishali. After cange MNP to Airtel I can not make any outgoing call and nore getting incoming calls at home at Vaishali NCR. I have two other mobile nos of Vodafone...

I use an airtel number [protected] registered in Imphal. I have travelled to Delhi and the internet on the phone has stopped working. My net pack is valid till 22nd sept 2013 and I still had some 400 MB left. I have also been trying to avail 3g. I activated it and I had opted for a Rs.8 one day validity plan for trial. I see that my balance had been deducted but 3g services were not activated. Calling customer service did not help on this...

I applied for Airtle broadband in the middle of August. The agent came the very next day. He took one time security deposit, one time charges. Checked my document. I was told the new connection will be provided within 48 hours. But its middle of September and I still haven't got my connection. Whenever I call their customer service, they say that the engineer will come to my place within 48 hours. But that never happens....

SUBJECT :Activation o[censored]nsubscribed plan , actiation of Sim much before delivery , Wrong promises of network and befooling and selling sims
Dear Sirs
Mr. Rajesh Kumar and Mr.Mr.Harish Jangra team leader of Bharati Airtel store , Maharana Pratap Chowk Rewari came to me in our school Tagore High School Nangal Choudhary, dt Mahender Garh , Haryana.He showed us a postpaid cheap group plan of Rs. 125pm subscription.He said that airtel...