Airtel Complaints & Reviews

We have Airtel Digital TV connection since last 1 year. Recently there was some signal problem from Airtel becuase of which our connection has been lost since last 5 days. We registered a complain on the second day itself on which problem started. Inspite of following up 5-6 times there was no response from Airtel and they even didn't send their support engineer to even look into the matter. I hope Consumer Court will look into this...

quoting and copying my e complaints to the airtel email id, writing to which was suggested as the only option by a so called 'customer service representative' from the company, ideally this position should be named, 'customer harassment representative'.
i suppose the two mails that i will copy here should be self sufficient in explaining the nature of the problem.
first:

from atisha arora <[protected]@gmail.com>br...

Dear Sir/Madam,

Please help me for this problem,

I am taking an airtel two Sim of Airtel prepaid number #[protected] and I am submit my ID to Dealer from which I am taking a number thereafter a call from your Airtel Company for equiery of Document related to my number, I am giving the information about myself. But as per your Airtel Company my number is restrict due to non match of ID proof with your records and...

I have been trying since 7th march to get UNIQUE PORTING ID from airtel mobile but i am not getting any reply from them. When I called customer care for 4 times, but every time he gave me vague answers.
So what should I do in order to get the unique porting ID?...

I have recharged booster for 195 schemes are airtel to airtel 10 paise other mobile 50 paise and 10000 sms free but this time they have not given any sms for me i called airtel customer care last week they informed that i have 100 sms free per day but they deducting 50 paise per sms....

I have a Airtel prepaid no. [protected] and I am unable to make ISD call from last one week whenever i tried it showing me Invalid Phone Number. I was trying to call from my mobile to customer care it also not connected then i was try with another no. then customer case executive didn't understand my problem and dissconect my call couple of times.And i need to call daily to USA .So please try to resolve my query. I already check with...

Dear Sir
I have Airtel digital TV in my Home
Customer Id is [protected]
my name is Prashant Walunj
Pune
Mob [protected]
since three months i am calling Customer Care
they are changing my plans automaticaly
they adds any top up movies to my account
i have called customer care about 20 - 30 times for change of plan
and they are not respoding
plz guide me in the same...

I have Airtel prepaid sim mobile number is [protected]. It is a Retailer sim used to do EC recharges. At first I get this sim to do e-recharge for my owned computer center. At that time I added about 60-80 valid Airtel customer to airtel network from my family,relatives, friends and co-workers circle. And also sold about 200 airtel sim cards and many activations from this and other 2 retailer sims. But for that the Dealer paid only Rs.150...

I had airtel postpaid connection which was commited to get start in 4 Hrs but started after 3 days,later outgoing calls were stopped due to non availability of ANNEXURE -E. I submitted the same to retail outlet from where i got the connection & they told me outgoing will resume in 2 hrs but today after 6 days outgoing is still blocked by them.The reason given by customer care is insufficient documents.i.e they have not uploaded my documents.Mr.Vijendra...

Hello,

I have ported my number to airtel from idea. I am unable to activate my 3G. Whenever i send SMS 3G to 121 they reply me that "We are unable to process your request!Please try again later. " Also I am unable to get LIVE settings. I tried sending SMS to to 54321 but still unable to get setting.

Also i am unable to connect to customer care executives.

Thanx,
Ajay
[protected]@gmail.com...

Hi,

I have applied for Broadband connection last week through calling [protected]. This guy was not picking my call I had been trying for 2 days and then I called him in another number and he took the phone and told me that he was talking to other customers so thats why he did not picked my call. Then got a message from Airtel saying that I will get the connection within 3 days however I did not get.

Today morning...

SIR/MADAM,




ON 1 ST MARCH I HAS GIVEN DOCU'S FOR MNP FROM AIRTEL -TO- DOCOMO

ON 3RD MARCH I GOT MSG FROM NO "1901" THAT REQUEST FOR MNP REGI.SUCCESSFULLY.

ON 8 MARCH I GOT MSG FROM "1901 SAYING PORT IN REQUEST FOR MOBILE: [protected] HAS BEEN ACCEPTED.
& NO.WILL PORTED ON 8 MARCH, 2011 @ 22 P.M


ACCORDINGLY , ON 8 MARCH,2011...

TO, THE SENIOR MANAGER OF AIRTEL PREPAID SERVICE PROVIDER

DEAR SIR,

MY MOBILE NO : [protected] Name : Srividya.S

PROBLEMS FACING FROM 18TH FEB 2011 TO TILL DATE NOT RESOLVED WITH AIRTEL PREPAID CONNECTION -

1)Without intimation Do Not Disturb(DND) Service Registry/Activation in my Mobile phone.

2)Unable to connect to Customer Care No : 121 from my mobile.
br...

I obtained an AIRTEL Pre-paid connection (Mobile No.[protected]) in 1st week of Feb'2011. On receipt, i recharged my account to get validity & talk time. However, from 2nd day onwards my outgoing facility is blocked. I tried to solve the issue through local AIRTEL service provider but failed. Thus, on 16/02/2011 I called AIRTEL customer call over phone and booked a complaint. My AIRTEL req. ref. no. is "COGCL[protected]"....

Dear Sir /Madam,


I am Shrikant Chopade working with a MNC company ,Iam using Airtel Prepaid service for mobile .
few days back i got some fraud value added service by company which is explained in detail below


i have not requested or submitted any message to the company for the hallo tune services which is activated on my mobile & a big amount deducted.i asked for the evidence or...

I had a Airtel postpaid mobile connection [protected] that belongs to Assam circle and was in roaming in Mumbai, Maharashtra circle from 27/03/2011 and stopped working since 03/03/2011. Inspite of giving repeated complaints at both 121 and Airtel relationship centers the problem has not been resolved yet. I had even written a mail to nodal officer at: nodalofficer.[protected]@airtel.in but he/she did not even bother to reply.

Therefore...

When I recharge my mobile, automaticaly Rs. 30 have been deducted from balance during the last 4 - 5 months.
I talk several times to the customer care executive, but unfortunately some service packs yet to deactivate.

so please look into this mater at the earliest for the deactivation of all the unwanted service packs.

thanks and regards.

Neelima Chakravorty

My No- [protected]br...

Dear Sir/Madam,

I have a airtel connection with number - [protected].

I went to New Delhi on 17.01.2011 from West Bengal near about 1.00 PM and after 4.00 PM outgoing calls are stopped from my number. then after reaching new delhi i complained to customer care (121) for this problem on 18.01.2011 near about 5.00 PM (complain no - [protected]) but they couldn't help me, then i called to Nodal Officer ([protected])...

Hi, I am an Airtel customer for 2 years. My no is [protected]. But I was sick of the service and decided to change to BSNL using MNP. I gave request to bsnl on 4/3/2011 by filling out a form. They processed the request and after that I got a call from Airtel offering some new plans but I rejected it and confirmed my change. But strangely, I got a message from BSNL stating that the port in request was rejected by airtel due to UPC (Unique...

My mobile number-[protected]

I have received an sms from airtel saying "Thanks for downloading MCPACK from Airtel. You have been charged Rs 99. Get latest games at http://gclub.in/ea"
I never download anything from airtel provider before this..I want my money back since rs 99 is a lot of money..pls return my money back..

Thank you..
Mohd fathhi fadzli
[protected]@yahoo.com...