Airtel Complaints & Reviews

I recharged my prepaid Airtel account for Rs. 50 on 27th feb/2011,and i immediately got a message that account has been recharged. But for some unknown reason Rs. 30 was cut from my prepaid account. I have not taken any paid services like hello tunes, caller tunes etc. This is not the first time such an incident is happening. Please help me by giving the appropriate place to complain. No customer care executive comes to line when i try to...

History
[protected]
I was an Airtel Broadbandi, Bangalore, user for nearly two years. The fixed line number allocated was 42115300. Throughout I faced minor issues with the service (bill not delivered, lack of automatic upgrade, no automatic change of billing address even though the internet connection was shifted !, etc.). The internet connection was however stable and speed was as desired.

Billing issuebr...

dear sir
my numbers [protected] airtel friend locator is not working in my no only last 3 days my balance also very clear in will cahange the set then try to locator still not working.plz clear this problem.
coustemer carr no response till the date i inform to many times. thank you
my email id [protected]@yahoo.com...

Myself dolly my number is ([protected]) i have port in to your airtel service on 19 feb 2011 from the day i am facing a problem before porting, I had filled a form from internet for porting from aircel to airtel as when it was going to be port i was told that i will get a scheme i.e 1000 sms (local) free for 60days, airtel to airtel 10 paisa, other 30 paisa, STD 40 paisa (60days) FTT on 30,60,120 (30days) now from the day of porting i...

Dear Sir


Requesting You to Please look into the matter

Also please refer the mail (attached below this e-mail)

The problem is connected to Airtels Rs 98/2gb monthly plan which is clear (In Rs and in GBs)
However the customer being told that after 2gb its 30 paisa/ 50kb is not plain and clear

"Additional GB charged @ 6000/- is something which i was never informed"...

I sent the e mail earliar on 02/03/2011 to you to refund Rs 300/ due

to failure of mobile recharge. but to my utter surprise instead of Rs300/

to refund, only Rs50/ was refunded on 05/03/2011.

I wanted to recharge the mobile -[protected] through AXIS NET BANKING

for Rs 50/ on 01/03/2011 and the message came" operating system not available,
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Customer ID:[protected]
According to TRAI FAQ question 15, customer is not supposed to pay any amount to Airtel DTH company or to service engineer if there is any problem with the SetTop box. When I called to airtel customer care one of the execuitve told they wont follow TRAI regulations and he mentioned they will replace/repair for only one year and customer need to pay 100Rs to service Engineer everytime he makes a visit.
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Sir,
I m an normal retailer of Bharti Airtel Lmt. where i provid sam services for customer like- salling airtel sim, recharges, mobile bill payments, broadban bill payment etc.

But after the sim activation i had to request to distributer to pick that customer id. But they never pick at right time due to that customer's sim got barried from Airtel.

Please take action against them to modify...

Sir,
I, chanda bhaskararao PRE-PAID MOBILE NO [protected] applied for Mobile Number Portability from AIRTEL to BSNL on[protected] with unique porting ID AA1136RA and rejected by airtel reason sent is UPC Mismatch eventhough unique porting id correct. I contacted custumercare of airtel . No PROPER REASON. I was told to apply again.

Again I APPLIED FOR MNP on[protected] airtel to BSNL WITH Unique porting...

Sir/Madam,
I have been receiving a number of spurious telephone calls from the following numbers :
[protected] (on 3-3-2011 at 08:54)
[protected] (on 1-3-2011 at 11:45)
After some amount of online research, I realized these are from Pakistani Telemarketers offering fake monetary prizes. I have found warnings about this from a television news channel (STAR Ananda). I wish to record my displeasure about such...

My name is Krishna (PH NO : [protected])

I had sent an sms INTERNET to 121 on[protected] to activate 3G internet from airtel which boasted to give 2GB for 98 rupees per month. And i got a message saying Rupees 98 will be charged every month.

Now i got the Feb-March postpaid bill where in have been charged Rupees 750 as Rental towards the same.

This information was not communicated during the subscription.br...

Dear Sir

On 6th of February i have activated international roaming as i was about to to southeast asia on Holiday .
i have been told that there will international roaming charges on incoming and outgoing call which is inbetween Rs. 50-rs.100 per minute and for your blackberry it will as per your current tariff plan ( which unlimited free ) .

when i returned back to india i got a call from airtel that my...

I have a airtel no [protected] having sms pack of Rs. 88(700 msg/day). but as per TRAI we can send 100 massages per day from the pack. Today in the morning I have send 10-15 msges from the the package only. After that charges is deducted from my main blalnce for another 8-9 msg. I called customer care from where I got the assurance only. In the after noom i got a msg stating that Re 1 is credited to your account. So please do some need ful...

Hi,

This is regarding a very bad and horrible customer service by the airtel outlet in frazer town.
When i went to pay bill , After waiting in a queue for half an hour, when i told my account number they said broadband payment is only by cash and not by card. They told me to go to nearby atm. when i went and brought they said, through account number i cannot pay bill.they need landline number to pay the bill whereas...

1st Complain[protected] I have applied for number portability and wanted to change my service provider to Airtel from Tata Indicom. After sending message to Airtel i got reply with UPC code TZ788696 which i provided with Airtel number portability form including my address proof and photo on 22-Feb- 2011. My mobile number is [protected] and its been more than 10 days there is no action taken. I have visited Airtel web world but they don't...

I hold an Airtel prepaid connection. On January 10th 2011, I went to Airtel office at ITPL and applied for migration from prepaid to postpaid (I paid them Rs 300 and I was given a SIM card). I requested them to make the address verification to be completed within 13th January as I was going on vacation on 13th Jan. This was not done and I understand that it could be difficult to get the address verified in 2 days. When I came back from vacation...

I had very bad experience with AIRTEL Digital TV. They are very unprofessional, no ethics and irresponsible. Even if you go to customer care and lodge a complaint no one responds. I have copied my interaction with them. See this and decide if anybody wants to go to them for DTH service.

In my case I shifted my connection from Trivandrum to Bangalore. Their service was horrible and they collected 650 Rs from me for the reinstallation...

Dear Sir,

I wrote many mails to airtel customer services department but no positive repsonse i gott from their end. Every time they asking executive name & no reqd. sir how I give their no, I was received a call in last month and they offer me below plan. but while i cross check my bill plan my plan was not activate as per commitments. I think airtel have power it their responsibility they will check which ARC get the credit...

mene usa canada 1 pisa per second service active karvai thi, jo me 3 moth se use kar raha hoon. to
airtel ne mere 6.90 rs ke hisabse paise kate hai mene kai bar Complaint karne ki try ki badme dusre din unhone mari Complaint li fir muje complaint no ( A[protected] on 13 jan. 11 diya aur bola ki 24 hrs me
prblem solved ho jayega. aur us tiem unhone accpt kiya ki charges galat kate hai, aur uske baad me airtel ke aur se...

On my Airtel # [protected] I get about 10-15 SMSs daily which are nothing but spam. These messages are not even from the same source that will help me to block the message as needed.
These kind of messages absolutely serve no purpose to the end user except to increase the frustration level throughout the day with incessant notifications on the cell phone.

Some example of SMS sources: LM-LandM, LM-RedHat, TM-Annie, TD-Lucky,...