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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 432

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K
from New Delhi, Delhi
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validity of recharge

I want to draw your attention toward loot of telecommunication companies. They provide 28 days validity and 100 mb data on compulsory recharge of rs. 35.00. But they are not providing data and most interesting is they send reminder massages before 5-6 days of validity expiration. When we recharge before expiration of validity they start fresh counting of validity of 28 days from date of recharge and if we dont recharges before expiration...
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Kshitiz66
from Nagercoil, Tamil Nadu
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facing network issues every second day

Address:560100

Every alternative days, either internet or voice communication break out. When i call customer service executive, they ask me to switch off and switch on and some time pass trick, which eventually don't work.

For last 2 month, i am facing this error. When asked to find solution they just register complain and convince me that they are forwarding request to upper level.

Till date, i have registered 6 complaint...
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S
Shivangi Basu 527
from Kolkata, West Bengal
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I have recharged my phone number twice by mistake

Address:Kolkata, West Bengal, 700031

Dear sir/ madam,
I have recharged my airtel number [protected] twice by mistake. And it's actually a waste to use two packs at the same time for they both will be over after 28 whether i use it or not.
Therefore i'd like to request you for a refund of one of them.
Kindly contact me regarding this matter on [protected] or my email id - [protected]@gmail.com
Thank you...
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A
animesh.3d
from Mumbai, Maharashtra
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very slow 4g and frequent call crack on voice service

Address:Near Pier P1, Ganga Bridge thana, MG Setu, Hajipur, Vaishali, Bihar, 844001

Service request via ref no.[protected] for your airtel 4g voice and data service issue raised on 13 oct 19 is not being resolved by the customer care. Despite multiple (Atleast 4 to 5) complaints to airtel they are giving false assurance that service is being improved. No visit by airtel engineer for check as promised by cust care. Please help....
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G
ghosh35
from Kolkata, West Bengal
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error 536 for airtel

Address:30 chanditala lane konnagar, DIST:hooghly, westbengal, Kolkata, West Bengal, 712235

I am getting an error 536 when try to dial *121#. I recently ported my prepaid docomo sim to airtel postpaid (Forcefully done by airtel store executive) and after 1 month change it to airtel prepaid. This is extremely frustrating for me. It seems like they are very careless with the customers who change postpaid to prepaid. The airtel store executives are not at all help full. They are always there to make you feel uncomfortable with post...
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Address:Unitech World Cyber Park, Sector-39, Tower A, 4th Floor, Gurgaon – 122001, Haryana, India, New Delhi, Delhi, 110019

We would like to lodge complaint regarding erection of airtel-mobile tower on the roof of house number: b-319, (B-block) chittaranjan park, new delhi 110019, india and thereby putting the life of residents in vicinity, in hazardous situation.

We therefore, request you to kindly remove the airtel mobile tower from the above mentioned address in order to prevent damage to the health of innocent people of the residential area....
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F
Farha Khan 01
from Muzaffarnagar, Uttar Pradesh
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internet not working on some apps

I m tired from speed of jio so i bought a connect of airtel it works fine for a month but now its internet sucks
No accountability for customer also customer service is retarded i m trying to explain my issue to them and what they said in every answer set your network at lte
And your problem will be solve

I just dont know what to do
My no. Is [protected] and my friend also facing the same issue
br...
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S
sakumar
from Hisar, Haryana
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not changing my postpaid plan

My airtel corporate no. [protected] was having a plan of 499/- per month., now this plan was not suitable for us as most of the data was not used by us and get wasted at the end of month. We requested to reduce plan to 199/- but they ask me to send mail from registered id. I did the same i send mail from my registered id and i receive monthly bills also on my registered id. But they might not have updated record or they are reluctant to reduce...
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S
Sarath Sarma
from Mumbai, Maharashtra
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refusal to help consumer with wrong recharge

I have recharged a wrong number ([protected]) instead of my number ([protected]) for an amount of 499/-. I have the operator reference number and when i tried to complain about this they just told me to contact amazon which is just an intermediary. I just wanted them to cancel such recharge and transfer that recharge to my movie number. And they won't even listen to the customer...
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Swarn Shauryam
from Agra, Uttar Pradesh
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2g speed on 4g network

Address:Nainital, Uttarakhand, 263139

Being a loyal airtel costumer for over 8 years i never had much problem, recently after jio, the internet speed have been worsen. From downloading a 1gig file in almost no time, now it takes more than a day for half gig. The seed promised are to be 4g but the speed i'm getting are 2g rebranded into 4g. It's been over a month now and no response from airtel. Thinking to port over jio now. Totally annoyed by the service provided...
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Nikhil Dhargawe
from Mumbai, Maharashtra
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port in to airtel problem

Dear airtel,

I’ve given port in request to airtel on 15 oct 2019 from jio. On 19 oct 2019 jio has accepted the same and jio has sent sms stating dear customer your porting request for mobile no. [protected] to airtel has been validated by jio. The number will be ported-in to airtel by 19 oct 2019 11:50 pm. The second sms states once your mobile displays no network, please insert the airtel sim in your handset and call 59059...
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A
Anshu. Goyal
from Noida, Uttar Pradesh
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claims to be the fastest but proves to be slowest

Address:New Delhi, Delhi
Website:www.airtel.in

I am user of airtel for more than 8 years. My whole family is a user of airtel. I am very disappointed with the fact that airtel could provide this scale of bad service to its customer. I have been not able to use my internet for more than 7 months on which i did complains repeatedly to get a resolution. But instead i am receiving pathetic customer service and pathetic internet service where the service executive won’t listen and disconnects...
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R
Rokia99
from Delhi, Delhi
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9002161693 slower 4g speed after complained here

Address:Same, Howrah, West Bengal, 711303

Dear sir,
I observed my airtel 4g speed at night is become slower than before after lodging complain here
My number [protected] still suffers slower 4g speed especially at every night.
The condition is worsened. I wonder how i am getting nice speed at day time, while night experience is getting worsen.
It seemed airtel team is ignoring ur guidelines and directions
It's my kind request to u sir, again to...
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S
Sadia89
from Delhi, Delhi
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8944064056 continuous decrease 4g speed at night

Address:Same, Howrah, West Bengal, 711303

Dear sir,
Still my matter is not solved by airtel regarding my 4g slow speed encounter every night. My no., [protected] didn't get faster 4g net, instead the company only provides 2 or 3 days fast speed when complained here.
It seemed it's their practise.
Even worse, i am moving from airtel patna server to airtel kolkata server with the same slower speed.
Some local informed me that they are providing service by...
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Address:Same, Howrah, West Bengal, 711303

Dear sir
Although i posted complaints against airtel 4g speed at night, it seemed they ignored ur request to resolve the matter in my [protected].
The speed at day time is ok, while the speed from evening to midnight is even worsen. They are continuously neglecting our plea to increase the speed of airtel 4g net speed.
It's usually what they are doing all the time - they increase the 4g speed for 2 to 3days after i lodged...
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N
NeilUnadkat
from Kolhapur, Maharashtra
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broadband setup

Address:Pune, Maharashtra, 411014

Delay in installation (Nyati tech park, pune):

1. The people on the ground collected a cheque for payment before feasibility check.

2. Extremely irresponsible behaviour and slow to respond

3. Installation work keeps getting postponed for myriad of reasons.

4. The people on the ground and level 1 management are driving business away from the company with this disappointing behaviour....
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Address:Global Technical Services, B-234, Oshiwara Indl. Centre, Goregaon West, Mumbai 400104, 400104
Website:AIRTEL

We had taken 2 new connections and the billing cycle has started on 17th, whereas one connection started after rigorous follow-up with technicians concerned, but the second connection is not yet given but billing cycle continues now the technicians do not take calls either. Spoke to team leader of mr. Rahul yadav (M-[protected]) who got the documentation done. He put us on to his team leader, who heard the complaint and informed he will call...
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V
Varunsaini17
from Delhi, Delhi
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# airtel connection issue

Address:House Number 1927 Near Union Bank Of India Mohalla Banjaran2 Post Nakur District Saharanpur, Saharanpur, Uttar Pradesh, 247342

Sir/madam
I have purchased a airtel hd dth connection on 10th october 2019 but from day one i was facing issues with this connection. Sometimes channels works sometimes not even i have raised five complaints but no resolution till now. I am frustrated now. Now i want to shut down this connection because i cant waste my time to continue talk with airtel customer care. They are just making me fool without giving any solution. I just...
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priyanka0108
from pedda nakkalapalem, Andhra Pradesh
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poor airtel network in porbandar locality

Address:Porbandar, Gujarat, 360577

Facing a lot of network issue with airtel at my home in porbandar. The call doesn't get connected unless tried a dozen times. Also my cellphone is found to be nor reachable by people trying to call me even though the phone is in perfectly on condition. Airtel boasts of excellent connectivity in remote areas but is not able to provide decent network coverage in a town...
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N
namitt77
from Noida, Uttar Pradesh
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airtel secure claim rejected, pls help

Address:New Delhi, Delhi, 110034

On 8th oct 2019, some one hit my scooter and my phone display got broken. I tried to raise the claim on 9th and 10 oct but due to technical challenges it was not done. There was a message on portal that you have to wait for 48 hours before contacting customer care so i called them 12th oct and raised the claim. Then i got to mail from one assist to submit the documents. Post submission of documents i received the call from them that you claim...
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