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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 50

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D
Devansh Lodhi
from Dhamtari, Chhattisgarh
Sep 16, 2022
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Refund for failed transaction of broadband

Sir,
On 13th August Your Airtel Executive called regarding offer on 6month plan and sent a link on the registered mobile number
It was a link for 6 month payment of rs 2886 which i paid using my credit card but the transaction failed and money got deducted I called airtel customer care they said i will reflect back in 7 working days and also confirmed the transaction with card company which they said was successful and transferred...
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T
tristanh
from Pune, Maharashtra
Sep 16, 2022
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Airtel Prepaid [Cannot receive international texts]

Address:Maharashtra

Dear Airtel provider,

I have prepaid Airtel in Maharashtra. I cannot send or receive SMS from international numbers (US, EU, etc). My overseas family checked with their service provider and they have no problem sending SMS to other numbers in India. When they send me an SMS, it does not work....
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Airtel Customer Service is really bad, mistake I did was activated a pack of international Roaming, now their customer care doesn’t work outside India, and I’m not able to disable that service via app. It’s full loot from Airtel, hope someone is listening....
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KiranYVSS
from Hyderabad, Telangana
Sep 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel closing complaints without solving the issue

Recharged Mobile on 17th July with INR 2999 pack. But via app I am not able to get the soft copy of the bill. And after various attempts and it is 2 months but still Airtel is not able to provide bill which is minimum need for any purchase.

Below complaints were closed with no resolution
CUDRR3BLR[protected]
CUDRR3BLR[protected]
CUDRR3BLR[protected]

Below complaint is in progress...
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A
aaziqind
from Nagercoil, Tamil Nadu
Sep 15, 2022
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Mobile number stopped working suddenly

Address:airtel.in
Website:airtel.in

Im living in KSA and have been recharging and maintaining my mobile number ([protected]) properly as I use it for all home transactions. Now all of a sudden, the signal on my number is lost and cant receive any messages.

When emailed to their customer care, they ask me to call from same number (how is that eve possible!!!) and send from registered email address (which im doin it already!!!). I had even tried by sending my family...
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G
gaurav sharma n
Sep 15, 2022
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Bad services airtel

Hey.
i am gaurav this is my contact number [protected] was also suspended for bill not paying.
want to tell you i always call cust. care but he did not response, they always say we r transfer ur call to ur senior mag. and then again n agin is it ur services. at my home i have 7 airtel user n all so us are vry disappointed with ur service no network if network are there net was not working, calling quality voice break.
how...
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S
Shaily Bodra
Sep 15, 2022
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Network issue and Internet issue in IIT ISM Dhanbad

Address:IIT ISM Dhanbad

I'm a student of IIT ISM Dhanbad, recently the network of Airtel has been degraded drastically. In a highly reputed central government College this shouldn't have happened. It is difficult to even use internet because of the drastic network. Hence being an Airtel consumer I request you to please look into this matter as soon as possible....
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K
kanojia shailesh
Sep 15, 2022
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Postpaid Sim card not activated airtel

I purchased post paid sim from malad airtel gallery near Evershine nagar. On 9th i promised sim will get activated on same day after verification but sim not activated. On 11th i have visited again. They promised me today surely it's going to activate but still not activated. Now it's more then 7 days... Itne me to Vodafone ghrpe Or jio Chati pe Sim rakh k chalu karke chala jata... Jokes 👈😑👉. Kindly do my verification and activated...
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Address:Coimbatore
Website:Airtel dth

I recharged my airtel dth (no.[protected] for Rs.200/- on 10.09.2022. I got the transaction msg from my bank with the ref.no.IGAOGWTCP5. But it's not recharged.. still that amount was not credited in my bank account.
I request that, rs.200 may kindly be refunded to my account as earliest as possible.
Thank you...
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N
Nikitha1401
from Ernakulam, Kerala
Sep 15, 2022
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Reactivation of Sim after porting the number

Address:37/628 A, Sahodaran Ayyappan Road, Kadavanthra Post, Kochi, Kerala 682020

I tried activating my new sim after porting it by calling 59059, however, I am unable to do that as the number I called only gave information on offers. Can you please let me know what is the alternate method to activate my number?...
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I recharged my airtel number with Rs.719 unlimited pack on 11th September 2022 but instead of queuing up the new recharge until the expiry of the existing valid recharge (ends on 12th Sept 2022), the new recharge was activated instantly on 11th Sept 2022 with validity extended only till 4th Dec 2022 instead of 6th Dec 2022, and thus affecting the overall validity and making me lose two days.

I called customer care and the executive...
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S
sachinsharma335
from Ludhiana, Punjab
Sep 14, 2022
Sep 20, 2022
This thread was updated on Sep 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducting excess money from fastag

Address:ludhiana

My mbile no.-[protected] I bought Fastag from Airtel in nov2020. When I travel through car every time i paid 30-40% excess due to not working of Fastag at Toll Barrier. At toll Tax Barrier, toll team open gate manually by feeding car number. Due to manual feeding of car number, they deduct excess money from Airtel Wallet (for ref. Pic. Attached). I have raised complaint against this through mails (for ref.attachment ) or telephonic discussion...
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P
poonam2775
from Nagpur, Maharashtra
Sep 14, 2022
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Paid for broadband connection but not ibstalled till now

Address:Agrima niwas, baba farid nagar, mankapur, nagpur

I have paid for broadband connection on 10th september but still no installation and response from company. Kindly refund my amount 2829.
My registered number is 9i22706673 and email is [protected]@ gmail.com....
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A
Ampmx
from Ambala, Haryana
Sep 14, 2022
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Eveready mixer grinder

Address:1739 h. B. C. Sector 9 ambala city haryana

My everyday mixer not proper working...
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S
saradha velraj
Sep 14, 2022
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Wrongly recharge others mobile number

Dear sir/madam,
I recharged a wrong number on google pay. Please reverse the transaction and do the needful. I am attaching the details of transaction.

Wrong number — [[protected]]
Amount — 699
Correct number — [[protected]]
Operator transaction id —[CICAgJDsxP31Rw]
Upi id —[[protected]]

With regards
saradha...
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A
anu ch
Sep 13, 2022
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Wrong DTH connection recharge

Hi

This is to request a payment reversal.
I have done a wrong airtel DTH recharge (customer ID: [protected]), via google pay today i.e. 13th September of amount 1200rs

Issuer bank : HDFC bank
UPI Id:[protected]

I request to kindly refund the payment right away

Regards,
Anushka
Anushka.[protected]@gmail.com...
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I paid Rs 799l- for international roaming pack from Airtel Thanks App in UAE. Pack is for 100 international incoming/outgoing calls . I am not able to use it. App is showing that pack will be auto activated upon landing where as I have paid in UAE. I have complained many times from the app as well as international toll free number. Every time I was told that your issue will be solved in next 24 hours but never got solved.
Airtel app...
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U
utpaldp
from Mumbai, Maharashtra
Sep 13, 2022
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Frequent Fiber Network Disconnection

Airtel Account : Broadband [protected]_dsl

Presently WFH, so had opted for Airtel Fiber, all worked well last couple of months, but off recently without any intimation / update, there is no service, for long periods of time 4-5 hours minimum .i have to reachout to the customer service just to a automated message and guide to understand the issue didnt help, there is no actual person to hearout the issue. All the disruption...
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P
Pranathi12
Sep 13, 2022
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New SIM are not provided

As we came back from US wanted to new Airtel SIM.Visited Ashok nagar and Guindy branches but they said there are no new prepaid sims.so options we are left with eithert to take postpaid connection or take recycled numbers and real with unwanted crap calls daily...
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A
Ajoydr
Sep 13, 2022
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No Broadband Or Internet since 18 Hours

Address:#813, 3RD FLOOR, 2ND MAIN, 2ND CROSS, C BLOCK, AECS LAYOUT, BENGALURU - 560037

No Inter net / Broadband since 18 Hours.

No one assigned to the complaint raised.

The Airtel Box is completely Broken - See attached PICS

Absolutely irresponsible service....
+6 photos
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