Claimed

Airtel Complaints & Reviews

2.1
Last updated May 16, 2024
Complaints 54506
Resolved
21959
Unresolved
32547
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 516

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Adarshdev
from Delhi, Delhi
Report
Copy

balance cut over a period of time and account deactivated!

About 6 months ago, i accidentally recharged my airtel sim with 200 rs top up instead o[censored]nlimited plan. Afterwards i haven't used that sim since i couldn't convert my balance into any prepaid plans. Over a period of time, without usage, my sim balance got reduced to 70rs. As shown in the attachment, i suppose they have deducted 23rs from my account balance for many times. Then i activated data plan for one month in that sim in order to give...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jha.satyam18
from Delhi, Delhi
Report
Copy

airtel dth customer care

Address:Sardar park gidc Ankleshwar, Bharuch, Gujarat, 393002

Airtel DTH customer care are just maid always saying just call after 1 hour because over system is in upgrade . And they saying this from when I installed my set top box. Please train your customer support employees. All are talking like a mad person this is my last warning to Airtel DTH department....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikash Doshi
from Mumbai, Maharashtra
Report
Copy

balance deduction after no mms sent

Address:Mumbai City, Maharashtra, 400004

Hello airtel,

From quite sometime i have been observing that my account balance is getting deducted when i'm recharging for unlimited plan.

After call customer service, he informed that mms charges are being deducted for which i haven't even send mms to anyone. I asked for clarification but he was not able to provide the same.

I'm on unlimited plan from more than 2 years & my balance reduced from...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zabir358
from Bengaluru, Karnataka
Report
Copy

blocked my sim bearing number 8457995059

Address:769014

Hi team
Kindly blocked my sim as i have lost while traveling yesterday
I lost my sim along with my mobile redmi 4a, i have reported to police, he told me to first block the sim.
It is in my name kindly blocked otherwise i will face many consequences.
I have taken from my hometown odisha by providing my adhar card
My aadhar number is
[protected]

Mob - [protected]
If you need...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kalpesh_pitale
from Mumbai, Maharashtra
Report
Copy

left without service

Address:1102, 17th floor,kalash apartment, kaka saheb gadgil marg opposit punamia hospital , behind woodside building., Mumbai City, Maharashtra, 400028

Below issue was highlighted to airtel-

I placed request to change for plan in last week of feb 2019. Where i will pay around 600 for primary number and additional number will not charged. As asked i paid whatever bill amount was asked to pay with the commitment it wll be done without any hassle.
One fine day in the month of march my another number stops working without any sms or call.. For almost 24 hours... And gets...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KaushikAradhya
from Mumbai, Maharashtra
Report
Copy

portability issue - vodafone to airtel

Address:Dwarka, Sector - 18B, New Delhi, New Delhi, Delhi, 110075

Hi All,

PLEASE HELP!!

Around a week back I requested at Airtel Store (Dwarka Sector – 11) to port my number [protected] from Vodafone to Airtel.

Now yesterdays night (24/04/2019) all my Vodafone network gone off and new message poop up “ please insert airtel sim” and restart your device to call 59059 and I did the exactly same.

But since morning (25/04/2019) neither Airtel...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mlmoorthy
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund the payment of rs. 1,795/- which was not supplied and installed by airtel dth

I was ordered an AIRTEL DTH new connection (Cust.ID. [protected]) on 22.04.2019 through www.airtel.in/dth and payment made Rs. 1, 795/- made through online. The Airtel has not sent the set top box and no response to me. In this regard I was contacted many times to installation, but no response from Airtel.
Henceforth, I switched over to Tata Sky and they response quickly and installed Tata Sky DTH and I was lodged a compliant with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Faizy111
from Rewa, Madhya Pradesh
Report
Copy

network issue reminder

Address:H no 129 arjun nagar raisen road bhopal, Bhopal, Madhya Pradesh, 462023

Hello sir/madam, my name is dilshad siddiqui and i am from bhopal, i am using airtel prepaid service from past few year my prepaid no. Is [protected] now from past few months i have experienced very bad network in which my calls drops and calls not connected in one time, kindly resolve my issue otherwise i have to switch the operator.. Hope my request will be resolved soon.. Thanks

Contact no. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Achumon
from Delhi, Delhi
Report
Copy

i am complaining about customer care person

Address:Alappuzha, Kerala

Iam from kerala. Today i activate a new airtel sim, at that time i get a call from customer care for verification. I accidently ask brother name instead of my name. Call from the verification centre behave me rude. I also anger to him. At last he said bad language in our mother tongue malayalam. I am shocked and dissatisfy of your customer care behaviour. If this complaint will not get satisfy reply, i will surely move to court....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bharatht
from Noida, Uttar Pradesh
Report
Copy

overcharging in my bill amount

Address:Mumbai City, Maharashtra, 410210

Dear sir/ madam,

I have an airtel postpaid connection for my mobile number with the relationship number: [protected] where i had taken plan for rs 649/- per month with an add on number. Initially in the plan they were charging rs 199 for the add on number but subsequently the rs 649/- plan was revised about a year back to take in the add on number with no extra charges. Airtel failed to inform me that the plan has changed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
merlyn@1995
from Mumbai, Maharashtra
Report
Copy

excessive billing - rs 10983.08 period 11th march to 10th april 2019

Address:ASHOK NAGAR D6 C101, OFF MILITARY RD MAROL ANDHERI EAST, ASHOK NAGAR, Mumbai City, Maharashtra, 400072

Since i was travelling to jordan, israel and egypt from the 15th to 27th march 2019, i had requested airtel on 14th march 2019 for activation of international roaming packs for rs 3999/- for zone "b" for 30 days and rs 649/- for zone "c" for 1 day. I received a confirmation from airtel on 14th march 2019 confirming the same. However, airtel arbitrarily decided to charge rs 649/- for an additional period of 5 days without my written or verbal...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
RadSanty
from Chennai, Tamil Nadu
Report
Copy

complaining about signal problem

Address:Railway station Road,East cross street, Chennai, Tamil Nadu, 600062

Hi sir,

I'm living in thirumullaivoyal chennai, we are facing air tel network issue in my area. Kindly check the signal and share the feedback.

Myself and my husband are using airtel for internet service, due to poor network quality we are about to use internet.

And i have a land near by i would also like know about procedure on tower installation.

Thank you!
Radhika...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pawankumar56
from Delhi, Delhi
Report
Copy

network or internet problem

I am using telenor sim for last three years. I do not facing major problem but after airtel and telenor network merger, i am facing problems with the network of telenor, sometimes internet speed goes down to 1kbps and also i was calling to customer care but they doesn't help me or satisfied me anymore and i also realize that airtel network strength and telenor network strength is different. So, please help me to fight against airtel.
Name...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rsklogin
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

number does not exist after porting to airtel

Address:No 4/14, West Avenue Road, Kodambakkam, Chennai, Tamil Nadu, 600024

Hi, I had ported my number [protected] from Bsnl to Airtel. It got activated on 21 April 2019 and surprisingly people who were calling me were getting a message that the "number does not exist" or please check the number you have dialed ". I had raised a complaint with airtel and haven't received any proper response about the solution even after 5 days now. I keep emailing Airtel support teams and all they say is that all services are active...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
I have been using this number [protected] fro m last 6 years
And suddenly from last 2 weeks i have been blocked from receiving sms related to any otp and transaction alerts

Earlier i never encountered such issue

I am receiving dnd related like marketing sms but unlike earlier all otp stopped coming

Please note that i am unable to transfer money to any one because of this issue
Also...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Datthus
from Hyderabad, Telangana
Report
Copy

from the past two months, I am not able to watch airtel dth channels

Address:Beerappagadda Uppal, 500039

Hi all,

From the past two months, i am not able to watch airtel dth channels, i don't the reason but when i asked for a reason they were saying due to server issue, we could not retrieve details and somebody from the same team saying that we have returned your money but as of today i haven't received any communication. Kindly request you to solve my issue i have rs: 3500 balance in my account now it is in negative.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jayashre5388
Report
Copy

airtel money fraudulent transaction

Hi,

There have been two fraudulent transactions by airtel money using my debit card on april 17th 2019 for rs 8998/- and rs 8990/- respectively. I live in bangalore, india while the transaction record says airtel money, mumbai. Please help and fix this. Please provide us a refund for this fraud transactions.

I can provide more details about the individual transactions to the concerned authorities.
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
harjot0007
from Dharmsala, Himachal Pradesh
Report
Copy

need call details from december 2018 till now.

Address:Jalandhar, Punjab

Hi i would like to get call details of outgoing and incoming calls on my number from december 2018 till now. As i have lost some contacts to which i have no access and are important for me.. Thats why i need to chek whether i have made any call during that time period or not. Kindly accept my complaint and provide me thorough details of all the calls which i have made from my existing number....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinaychopra1982
from Hyderabad, Telangana
Report
Copy

engineer stupidity

Dear airtel team,

My airtel connection number is [protected]. Today i had filed complaint for my dish tv not working. They assigned a guy called as paparao for handling it. They guy came and tried fixing the problem but couldn't repair. He said after seeing a meter that it will work and charged rs150 from me. I told him still it's red light so it's not working but he assured me it would work and went away. Since then i am trying...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kshitij Pachghare
from Delhi, Delhi
Report
Copy

unable to make call to particular number

Address:Paratwada, Amravati, Maharashtra, 444806

Hi i tried calling a number from my airtel sim card and failed, it says the number you have dialed is incorrect, where the same number is callable from other sim cards
It says the number you have dialed is incorrect,

I had tried calling it by adding zero or removing +91 in an attempt to have a trial and error run
But nothing happened

I am able to make calls on it via other number
The number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy