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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 806

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P
Preety Kanojia
from New Delhi, Delhi
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account balance not reflecting in my airtel prepaid account

Address:New Delhi, Delhi, 110058

Hi, i've just recharge my mobile no. [protected] of rs. 25 through paytm but the amount not reflecting in my account. The order no. Is below mention for your ready reference :

Payment of rs. 25 received by paytm! Your order no is[protected]
11:13 am, may 10 2018
Recharge/bill payment details
Recharge of airtel mobile [protected]recharge of airtel mobile [protected] rs 25
Your order is successful
br...
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Address:Dindigul, Tamil Nadu, 624005

No: [protected] has been used for the past 2 years. The sim card was lost on dec 29, 2017, post that multiple times have visited airtel pos, as well called customer support, no used by my old father, no back up no is held by him, no connected to his aadhar, salary account, social media etc.

Airtel is incapable to provide even after multiple attempts, technical issue from their side, have collected more than 5 duplicate sim...
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Ravendra Patel (pawan)
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deducts payments without ask

Address:Indore, Madhya Pradesh, 452001

I recharged my airtel dth with rs 100 and activated start sports of cost rs. 65. Remaining amount is rs. 35. After some days my balance rs. 35 is deducted automatically. I called to customer care and asked why my balance is deducted, then they told they activated some english channels. I asked them that i never requested to activate these channels then why you activated and they asked some other person activated this i don't have idea about...
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A
adarshsingh0090
from Bengaluru, Karnataka
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not able to get upc

Hi after many visits to airtel store i was able to converted my postpaid to prepaid number, but now since 1 week pass i am not able to use the prepaid number as saying to recharge and not atkin recharge after many call to customer care and store visit still issue not solve so decided to port my number but even i am not able to generate upc code...
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A
anish Mokashi
from Deulgaon Raja, Maharashtra
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balance deducted with value added services without permission

Address:Pune, Maharashtra, 411033

Respected sir/mam
I am customer of your company name anish ramesh mokashi and i am facing balence deduction of 70rs because of value added services on my number without my permission. A message was delivered to me about the starting of sports video pack at 2:55am on 10/5/18. Txn id - s[protected]. When i called to customer care they told me you must have added the service. I am not foll okay i am an literate person why would i add...
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S
Sowju Jessy
from Delhi, Delhi
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call not connecting to customer care

Address:Hyderabad, Andhra Pradesh, 500015

Good morning all,

This is to inform you all, airtel customer care number 121 is not connecting. Since yesterday i. E., 09th may 2018 trying to reach customer care number to complaint on recharge. I have done with free online recharge of rs.65/- top-up and received sms on my registered mobile number that the recharge done successful but till now i have not got my balance. I want my amount to be refunded or else want my balance...
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V
venkatalakshmi Subramaniam
from Chennai, Tamil Nadu
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self activated services

Sir,
I found many self activated services has been activated without my knowledge. Everytime when i recharge my mobile (Protected number) i found my balance become low within two days without any usage. On april 27 2018, u renewed a charge of rs. 5 for game arena and on april 28, 2018 u renewed a charge of rs. 25 for game suite and on may 10, 2018 u renewed a amount of rs. 25 for game arena. I feel something bad on your services...
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C
cmanish_30
from Delhi, Delhi
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unable to redeem winning of free hit on airtel tv app

Website:www.airtel.in

I am unable to redeem my winnings of airtel freehit to my paytm account. Whenever i click on redeem, all i am getting is a blank screen and nothing else. I have mailed them many times but didn't get a working solution yet. They don't even reply to my mails. I already have a working paytm account with the same number i registered on airtel tv app. I just want them to transfer my winnings in my registered paytm account as i am not getting that...
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P
premdude5555
from Dehra Dun, Uttarakhand
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high network issue

Dear airtel we all know that you are going through a difficult phase after the launch of jio, but please have some courtesy towards your existing custmer.
Airtel is having the worst network in my area in delhi, i am managing any how with this but since 3 days they are terminating all the calls except on airtel no. Also they have blocked porting facility. I am able to message to all other number in country except 1900, what the hell...
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R
Ravi1016
from Lalganj, Bihar
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unable to get network in my sim

Address:801109
Website:www.airtel.in

Hi i port into airtel from vodafone still i am unable to get network on my sim. Already 20 days passed but not able to get any information from airtel store or airtel customer care. I am helpless. My number is [protected]. I request you to please help me in it. I am really worried about it. My number really stucked up. Please solve this problem as soo as possible. I'll be highly grateful to you
Thank you...
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A
Aurabinda Sil
from Kolkata, West Bengal
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unauthorized deduction from talk balance twice.

Address:Kolkata, West Bengal

Dear sir,
I would like to inform you about the quality of services being rendered by airtel co (Bharti airtel ltd) recently. They have deducted unauthorised way amount from my talk value balance twice. They have activated some vas although i have never applied for the same. The details are furnished as follows.
1) 1st deduction : on 5th may 2018 at 11 : 50 pm rs. 35.00 (Rs. Thirty five only) has been deducted from my talk...
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Abhishek_kumar_76
from Satrikh, Uttar Pradesh
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balance deducted excess

Address:Patna, Bihar, 804452

Name shyam babu singh
Mob no [protected]
The matter is on dated 05/05/2018 Rs 80/- top up has been added on above mentioned mob no
But on 07/05/2018 around Rs.66/- deducted
While contacting customer care they have replied that a std call has been made for 01 min (but no call has been made and if the call has been made also what charges has been applied )
In this connection i would request you to pls look...
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A
annkkur91
from Gurgaon, Haryana
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call termination

Address:New Delhi, Delhi, 110054

Dear airtel we all know that you are going through a difficult phase after the launch of jio, but please have some courtesy towards your existing custmer.
Airtel is having the worst network in my area in delhi, i am managing any how with this but since 3 days they are terminating all the calls except on airtel no. Also they have blocked porting facility. I am able to message to all other number in country except 1900, what the hell...
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M
Mona Arse
from Dindori, Madhya Pradesh
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fidenza service

Address:Bhopal, Madhya Pradesh

Airtel — fitonza money deduction

1 review
De deepikakumar on may 4, 2018
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Rs. 35 has been deducted from my balance saying fitonza has been activated without any previous notice. But i didn't activate anything. It is unfair to activate services without the knowledge of the concerned person. Moreover taking these much amount from a common person is not the right thing. So kindly look...
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srinu vas abhi ram
from Hyderabad, Telangana
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didn't have to offer what they said

Address:Visakhapatnam, Andhra Pradesh, 530011
Website:www.aitel.in

Im using bloody ###ing airtel network no [protected]
i request for port on 23/4/18..
ur executive called me on 24/4/18 n gave me an offer 995rs pack with 1yr validity. it will activate on r before 8/5/18 but still now I don't get any offers.. when I call CUSTOMER CARE no 198 on 9/5/18 they said we gave 99rs pack for u... it's a waste of 15 days because o[censored]r bloody network what the ### u doing bloody so of ###... get...
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Address:Gandhinagar, Gujarat, 382424

Date: 2 May 2018 at 21:25:55 IST
To: [protected]@airtelworld.com
Subject: Rs 648 deducted from my account yet to be credited in tv account.

My bank statement for rs 648 deduction as attached. The amount shown as deducted on 25 Apr 18. The bank has confirmed the said deduction in your favour.

Customer care officials have been troubling me again and again asking for bank data which has been submitted...
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swaroop M
from Bengaluru, Karnataka
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poor service on airtel dth

Address:560035
Website:www.airtel.in

I am a user of airtel dht. The service has got disconnected and i have raised tickets for service rectifications, i have written mails to the nodal officer as well. (Email id - dthnodal. [protected]@in. Airtel.com). But for the last 8 days not a single technician has visited my house for rectification. Every day a different person calls me and says pls give me last chance we will rectify today but no one rectifies.

Also suddenly i...
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Satish_kr
from Mumbai, Maharashtra
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port no not activated from 1 week

Address:Raigarh, Chhattisgarh, 496001

My no [protected] was ported one week back but it is still not activated. I have contacted the customer care office more than 4-5 times but every time they reply it will take 2-3 days. After asking customer care mam at dhimrapur chowk office of raigarh c. G she is replying with undisciplined rude manner who don't have the manners how to talk with customer. Kindly activate the no or arrange to refund the rs 1430/- so that i can move to other...
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H
Hema Krishnadoss
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited from account but transaction failed

Address:605100

I tried to recharge a airtel phone. The money is deducted from the bank, but recharge not successful. Please refund the money.

Here is the transaction id[protected].

Date 09 may 2018

Narration [protected] - citrusairtel

Cheque / ref no :[protected]

Value date 09 may 2018

Amount rs. 200

The money is deducted from bank, but the...
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vinay.sathyanarayana58
from Bengaluru, Karnataka
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international roaming 3997 not working

Address:560050

International roaming activated on no: [protected] on 7th may 2018 for 3997.
Received confirmation sms that roaming was activated.
Parents landed in us on 9th may 2018, plan is supposed to contain 500mins of free calls.
However parents got charged for incoming and outgoing calls, the balance got over and are unable to make calls now.
This is completely irresponsible from airtel side to have issues on a critical...
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