[Resolved] Airtel — Fraud transaction - airtel money | |||
Subject : police complaint acknowledgement no. 969/16 dt. 05.11.2016 against unknown person online credit card transaction (on my icici bank & standard chartered bank credit card) Dear sir, Its further to police complaint acknowledgement no. 969/16 dt. 05.11.2016 i had received a call from [protected] on 4.35pm (dated 02.11.2016) in my mobile no. [protected], where she said we are calling from bank online reward points department and she asked the credit card details for the purpose of giving additional reward points and cash back. i gave the card number and she asked the cvv & otp when i checked the sms completely till the transaction done. after she told me within 2 days the reward points will credit in your card. after 2 days later (4.11.2016) i checked & the amount of rs.19500 debited in my card. i checked with bank, they told the amount transaction done in some other merchant, immediately i blocked my card with help of bank executive. i tried to contact that person but the mobile no. comes switched off. Please request you to help me on this matter to get back the amount. Card details : Icici bank ([protected]) Airtel money – rs.4500, reference number : 534166 dated 02.11.2016 Idea bill – rs. 2500, reference number : 394322 dated 02.11.2016 Oxigen wallet – rs.4000, reference number : 659292 dated 02.11.2016 Standard chartered bank ([protected]) Airtel money – rs.4500, reference no. [protected] dated 02.11.2016 Oxigen wallet – rs.4000, reference no. [protected] dated 02.11.2016 Was this information helpful? | |||
Nov 17, 2016 Complaint marked as Resolved Person Name : Pankaj (ICICI Bank Executive) Airtel customer support has been notified about the posted complaint. Verified Support Nov 17, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 17 November 2016. We would request you to get your complaint registered at law enforcement agency. Further, we would urge you to safeguard your personal details. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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