Airtel — Network problem [protected]

Address:New Delhi, Delhi, 110009

11 th day without Airtel Network. Showing 'Emergency calls only'. You have failed to resolve this problem even after the promised date 27/11/2015 by12.00pm. Please don't promise if you are not able to resolve this problem. Regards, DEEPAK RAMNANI [protected] Sent from Yahoo Mail on Android On Fri, Nov 27, 2015 at 1:23 PM, Deepak Ramnani wrote: 7th day without Airtel mobile network. The deadline given as 27.11.2015 BY 12.00 PM is over now. Now what to do? Regards, DEEPAK RAMNANI [protected] Sent from Yahoo Mail on Android On Wed, Nov 25, 2015 at 2:32 PM, appellate.[protected]@in.airtel.com wrote: Dear Deepak Ramnani, Greetings from Airtel! This is in reference to your email informing us about inability to use the service on the Airtel Mobile number [protected]. I would like to inform you that, we have already registered a Service Request with the reference number 66386919 and the same would be resolved by 12:00 PM on 27/11/2015. Our team will revert you with an update on your concern. Customer touch points: Level 1: Customer care: 121/198 and [protected]@in.airtel.com, working hours - 24/7. Level 2: Nodal Team: nodalofficer.[protected]@in.airtel.com and ([protected]), working hours: 9:30 AM to 6:30 PM, Monday to Friday. Level 3: Appellate Authority: appellate.[protected]@in.airtel.com and ([protected]), working hours: 9:30 AM to 6:30 PM, Monday to Friday. Please visit our website www.airtel.in for a range of products and services. Yours sincerely Meera B bharti airtel limited [protected]Original Message[protected] From: [protected]@yahoo.com To: appellate.[protected]@in.airtel.com Cc: Sent: 25/11/2015 11:05:56 AM Subject: Fw: No network [protected] 5th day without Airtel Network. On this auspicious day of Guru Purab I am not able to exchange greetings. Its very sad for me. Your Airtel Network Team had visited my place yesterday and they were also without Airtel Network after stepping inside my house. Even they faced the same problem with all of their mobiles. It is my request to provide quality network at the earliest. Though you have provided the resolution by 27th of this month but its very difficult to remain without communication and use my mobile phone as a paper weight. Hope you understand. Regards, DEEPAK RAMNANI [protected] Sent from Yahoo Mail on Android On Tue, Nov 24, 2015 at 9:54 AM, Deepak Ramnani wrote: 4th Day started without Airtel Network. Showing 'Emergency calls only' Regards, DEEPAK RAMNANI [protected] Sent from Yahoo Mail on Android On Mon, Nov 23, 2015 at 10:12 AM, Deepak Ramnani wrote: Another day started with no network showing 'Emergency calls only'. I get missed call alerts when I step out of my house. Anyway Airtel has been charging Rs. 30 per month for missed call alerts. Airtel is charging monthly rental too. So Airtel gains without providing Quality Network to the customer. Network or No Network. Airtel earns. Regards, DEEPAK RAMNANI [protected] Sent from Yahoo Mail on Android On Sun, Nov 22, 2015 at 1:39 PM, Deepak Ramnani wrote: Dear Airtel team, Even after two days there is no network at my place. I have been complaining for last two years but nothing has been done to improve the quality of service by Airtel Network team. Whenever I complain I get a general standard reply but no solution. No one can contact us on mobile in case of emergency. My address is B-42 Gujranwala Town part I Delhi - 110009 Ground floor Handsets Nexus 6 Blackberry Nokia Xiomi mi3 Signal bars 0 Visiting guests with Airtel have same problem. My phone is showing 'Emergency calls only' for last two days. If the problem is not solved will have to migrate to Idea Cellular which is working best in our area. Got as a feedback from colony residents. Regards, DEEPAK RAMNANI [protected] Sent from Yahoo Mail on Android On Sat, Nov 21, 2015 at 12:10 PM, Deepak Ramnani wrote: No network at my registered billing address. Multiple Complaints lodged in the past. Nothing done by Airtel till date to improve the quality of network. Facing frequent call drops and sometimes no service on screen and Emergency calls only. Current status of Airtel Network is 'Emergency calls only'. Have to rely on Broadband and landline connection to be connected with the world. Very Very poor service by Airtel. Regards, DEEPAK RAMNANI [protected] Sent from Yahoo Mail on Android This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
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Dear Mr. Ramani,

This is with reference to your post dated 1 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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