Archaeological Survey Of India
1
Submit a Complaint
27
COMPLAINTS

Archaeological Survey Of India Complaints & Reviews

G
Gira05
Apr 12, 2024
Report
Copy

Refund of tickets amt deducted

Website:asi.payumoney.com/#

On date 30 March 2024 i had bought 2 ticket online in taj mahal premises i didn't got any ticket and Rs 90 amount deducted from my account and again when i regenerate the ticket it says payment failed, no ticket generated. its been 12 days still no amount is refunded.

Online payment mode - UPI
transaction ID:
UPIAR/[protected]/DR/Archaeo...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
Surabhi1507
from Thane, Maharashtra
Feb 21, 2024
Report
Copy

Taj Mahal Night View ticket not allowed entry

Address:Archaeological Survey of India
Website:asi.payumoney.com

I had booked Taj Mahal Night View tickets for 21st Feb 2023 for 8:30 to 9:00pm slot paid online tickets on 17th Feb tran Id being[protected] paid through gpay UPI mode. However after succesful payment the pdf received on email has 2 tickets of same name and same Ticket number
We had booked tickets for 3 people i.e., T N Bhagat, Surabhi Bhagat and Savitri Bhagat however the tickets were booked twice for T N Bhagat and once for Surabhi...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jim41
from Mumbai, Maharashtra
Dec 9, 2023
Report
Copy

Taj Mahal online tickets refund

Website:www.asipayumoney.com

Archaeological survey of India (ASI) monument TAJ MAHAL Online Tickets were booked on www.asipayumoney.com at[protected] at 1:45 pm having payment no. PYU[protected] ... Tickets booking Failed but money still not refunded back....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vedampradeep
from Chennai, Tamil Nadu
Nov 24, 2023
Feb 18, 2024
This thread was updated on Feb 18, 2024
Report
Copy

No Refund for tickets not generated

Address:Mammallapuram Tourism

Dear Team,

On 11-Nov-2023, we booked tickets for Mamallapuram using QR-CODE.
The ticket is for group of monuments for 6 people.
The amount is paid via GPAY for Rs.175 around 4.01 pm and again by 4.13 pm.

The contact person at the counter mentioned, that the amount will get refund in 3-4 days...but its more than a week now and the ticket amount is not refund.

Please find the transaction...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amin El Hadjoine
Oct 19, 2023
Report
Copy

Taj Mahal Tickets Not Recieved

Hello,

my name is Muhamed Amin El Hadjoine, my email amin.el.[protected]@gmail.com

I have purchased a ticket to Taj Mahal for saturday 21.10.2023, but I have not received a confirmation or a ticket. I also have a bank transcript proving that money was sent to Archeological survey, Delhi.

Can you help me please?

Thank you and have a great day :)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Touhidur Rahman
Oct 2, 2023
Report
Copy

Tajmahal ticket refund

Hi I have booked 2 tickets of taj mahal through paytm and the money got debited, but on the site it showed payment failed. I haven't got the refund till now....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sartaaj singh
Sep 28, 2023
Report
Copy

Refund not received of tajmahal ticket

Address:Archaeological Survey Of India

On date 10 Sep 2023 i had bought 3 ticket online in taj mahal premises i didn't got any ticket and Rs 135 amount deducted from my account and again when i regenerate the ticket it says payment failed on the number . its been 3 days still no amount is refunded.

Online paymentmode - UPI (phone pay)
UPI transaction ID

Phonepay transaction ID - T2309101545128582822833...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankit Jaisinghani
Aug 20, 2023
Report
Copy

Ticket Refund

Hi Team,

Greetings of the Day…

This is regarding my recent visit to the Taj Mahal on 13 August 2023. I booked 5 tickets through E-Ticket(UPI), the amount(1, 225 ₹) got deducted but I didn’t receive any tickets. Please help with the refund for the same.
Mobile Number used at the time of booking is “[protected]” and Email Id is “[protected]@gmail.com”.

Attached is the screenshot...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr AK
Jul 28, 2023
Aug 20, 2023
This thread was updated on Aug 20, 2023
Report
Copy

Illegal Construction near heritage site

Address:MOTI CINEMA GATE , Chandni Chowk , Delhi

There is illegal construction going on at MOTI GATE, Chandni Chowk, Delhi. MCD is Hand in Glove with the builders. They do construction in the night and on Saturdays and Sundays. The site is close proximity to Red Fort and State Bank of India Building, Chandni Chowk. They are converting a single storey building into 3 Storey building, being very old structure it may colapse any time and will cause large scale distruction and risk to people...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sandeepchaurasia20
Jul 26, 2023
Report
Copy

Refund of 225

Address:5/10 indra vikash colony, near boi atm, mukherjee nagar, new delhi

I buy a ticket for Taj Mahal ( date -16/07/2023), but suddenly failed my payment and money was debited from my account. Normally after 24 hours - 48 hours return the money but in my case today 26/07/2023 and my money is not return/refund in my account....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashwin Mallick
Jun 13, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of amount Rs-225

Website:Archaeological Survey Of India official website

On date 10 jun 2023 i had bought 5 ticket online in taj mahal premises i didn't got any ticket and Rs 225 amount deducted from my account and again when i regenerate the ticket it says payment failed on the number . its been 3 days still no amount is refunded.

Online paymentmode - UPI (Google pay)
UPI transaction ID[protected]

Google transaction ID - CICAgNCk6rThAw

To : Archaeological...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sourabh bhatia23
from New Delhi, Delhi
Mar 31, 2023
Report
Copy

Money deducted but not recieve ticket

On 29 march 2023 i book 2 ticket worth rs 40 by scanning bar code available there and aprove my payment from paytm and my payment became successful and money deducted but i didnt get my ticket till now And when i try to regenerate my ticket it Shows ticket not available Disappointed by this service.
Paytm transaction id:[protected]
Date:29/03/23. Time:2:14 Pm...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajesh Kumar Kala
from Ghaziabad, Uttar Pradesh
Mar 27, 2023
Report
Copy

Transaction failed but money debited and no tickets

Address:India
Website:asi.payumoney.com

I went to red fort on 26/3/23 and there were q r codes to book tickets, i scanned the code registered put the info and money was also deducted 70 rs but no tickets were shown and there was a text saying that transaction failed but money was also deducted from my bank account, I also tried clicking on regenerate ticket but it shows that no ticket found . i want a refund...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mayur1208
from Mumbai, Maharashtra
Nov 27, 2022
Report
Copy

Money Deducted but ticket is not generated . I didn't receive the refund as well

Money Deducted but ticket is not generated . I didn't receive the refund as well

TRANSITION ID : BIL/ONL/[protected]/Archaeolog/asimustseenicin/SCOICICI BANK NODA

EMAIL : [protected]@gmail.com
Mobile : [protected]
Amount : 501
2 ticket at Taj Mahal
Date : 24/11/2022...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sai Adarsh Panda
Nov 25, 2022
Report
Copy

Refund of amount Rs-735

On date 20 Nov 2022 i had bought 3 ticket online in taj mahal premises i didn't got any ticket and Rs 735 amount deducted from my account and again when i regenerate the ticket it says no ticket on the number [protected] amount will be refunded, its been 5 days still no amount is refunded.

online paymentmode-UPI(phonepe)
Collect ID- ICIab16a745f8044af2b42ac1d06ceb6082
Transaction ID- T2211201034012611359646...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
snganguli
from Bengaluru, Karnataka
Nov 4, 2022
Report
Copy

Ticket not generated but amount deducted Rs 980 for 4 person

Booked ticket using ASI link QR Code, payment got deducted of Rs 980 for 4 person, but ticket not generated. Sharing screenshot of transaction in attachment....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
snganguli
from Bengaluru, Karnataka
Nov 3, 2022
Report
Copy

Paid amount of Rs 980 for Taj Mahal through ASI portal but ticket not generated

Amount paid but tickets not generated. Screenshots of transaction amount is shared below....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Titu87
Jul 17, 2022
Report
Copy

Ticket not generated but amount deducted

Address:Yatra.com
Website:Yatra.com

My name is subrata kumar nayak.I am booking 4 tickets 140/- rupees for lalquila delhi on 17/07/2022 in yatra.com.online ticket no generated but amount deducted.pleas solve my problem refund my money...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rakesh sunar
Jul 13, 2022
Report
Copy

Unnakotti Tripura

Address:Agartal
Website:[email protected]

Unnakoti stone carving is the only such thing in world. However, maintenance & security level of the site is very poor. Even, security staff are not doing their duties. Boys & girls are just carving their names in the historical sculptures and security persons are just sitting & watching without saying anything to them. This has to be taken strictly. Otherwise, in future our historical ethenic & sculptures will be disappeared...
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rahulsharma_asi
from New Delhi, Delhi
Jul 13, 2022
Jul 13, 2022
This thread was updated on Jul 13, 2022
Report
Copy

Payment successful, ticket not generated

I have ordered online ticket to ASI for Purana Qila using Payu money payment gateway and phonepe UPI for an amount of Rs. 180 on 02 July, 2022, payment got successful but ticket not generated, i did not receive any refund even after 7 days. PayU told me to ask from ASI side....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Beena aray
from Delhi, Delhi
Jun 18, 2022
Jun 18, 2022
This thread was updated on Jun 18, 2022
Report
Copy

Account on hold please help

Address:Delhi
Website:PayU

Mera account on hold kar dijiye Mera Paisa Mere account mein settlement kar dijiye main aapse request Karti Hun Main Ek bimar hospital mein hun main Kafi din se pareshan hun meri problem solve Nahin Ho Pai hai Mera Paisa account mein settlement Nahin Hua Hai Aapse request Karti hun Mere account mein Paisa settlement kar dijiye aapke liye screen shot Dal rahi hun...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Money deducted but e ticket not generated at Agra Fort on 22.02.22. Payment made through UPI Ref no.[protected] on 22.02.22 but e ticket not generated and not refunded the amount rs. 140.00. Refund of 140.00 requested.

Transaction done through Paytm

Phone no[protected]
[protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Umesh Parmar13
Mar 24, 2022
Oct 2, 2022
This thread was updated on Oct 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PayUMoney Asi.payumoney.com no ticket generated money deducted still not get refund .

I was booking 4 tickets Taj Mahel on 2/3/2022. from asi.pyumoni.com 980 rs. was deducted from my account but not received tickets some error was come. then i try to Regenerate tickets then it's show can't find tickets i tell this problem to local police constable he tell you will get refund in 3 days in your account automatically but i still not received money yet....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
J
Julie Lahon Vulpoiu
Mar 12, 2022
Report
Copy

Purchased ticket of Rs. 1350 as a foreigner for Taj Mahal visit

Website:Www.archeologicalsurveyofIndia.com

I paid via upi on 18th December. Amt was deducted bt did not receive the ticket. Plz refund. Any info can be shared at [protected]@gmail.com for further details....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhanuanjay
Feb 16, 2022
Feb 16, 2022
This thread was updated on Feb 16, 2022
Report
Copy

Money gone but not received tickets

Sir, I have done an online transaction at 10pm on 11 February of Rs225 for Taj mahal the amount was gone but it shows that the transaction failed. Kindly solve my problem as soon as possible.

I used official website-. tajmahal.gov.in

Please refund my money....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rk1930
Sep 6, 2021
Sep 6, 2021
This thread was updated on Sep 6, 2021
Report
Copy

Amount deducted but tickets not generated

I had booked two tickets on 5 September at 1605 hrs and 1611 hrs but transaction amount deducted from my account two times with transaction id but tickets not generated..Everytime transaction failed appeared on screen. Any msg has not received on my email id till now for my refund amount..
Please look into this as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Thaya Lakshmanan
from Powai, Maharashtra
Report
Copy

Mobile number change

Address:ARCHAEOLOGICAL SURVEY OF INDIA, TRICHY CIRCLE, TRICHY
Website:[email protected]

My PRAN number is[protected]
I want to update this mobile number with a new mobile [protected]
so, I request please update my mobile number in my NSDL CRA account that will be your most kindness .

Thanking you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Archaeological Survey Of India Recent Comments