Max Fashion Complaints & Reviews

I've been complaining them from a month now. I've been requesting return from 1st June, 2021. The first time it was canceled after 10-15days. Later I mailed them, then a pickup was supposed to happen till 21st. But Bluedart agent picked it up on 16th June. I was technically supposed to get an email.or msg with #AWB or tracking number as every company sends. They did not. They chose bluedart as my return courier company, I did not. When the...

I placed on order for 399/- on max fashion, payment got through but it shows no orders in the app. I kindly request you to look into the matter. Either send the order or give a refund....

I purchased a product coast 1439, but I received a low cost pant .I asked for refund my money, they took the product and asked for my bank details. After submitting the details they said it wrong in number . I submitted pass book copy also.but now they said they send but till now it’s didn’t receive yet.its almost one month finished.concern person to take necessary action against dis.
My order no is [protected].so many mails and...

Money taken from my account . After 5days order automatically cancelled. Refund not received yet...

Fake delivery was attempted to my address, the product was supposed to be delivered on 25th December but I got a message that I declined the order, which of course didn't do as I never received any call from the concerned delivery person. And finally the order was returned. I have attached the photo for the same.
This has happened to me twice
Max Oder number [protected]...

I recently purchased from max fashion site worth of 848 rps on 26 December 2020 and paid through gpay and payment was successful but my order didn't placed nor i didnt got any confirmation mail from max fashion.Please look into this matter and provide my refund back....

Hi,
My order which is delievered with courier tracking id "[protected]" has old product with full of dirt...

I recently purchased item from max fashion app worth ₹279 online on 6th oct. The payment was successful done through google pay and the amount was debited from my account. But neither i'm able to see the item ordered in the order history nor received any confirmation mail from max fashion.
I request you to refund the amount as soon as possible.
Payment receipt attached for your reference...

I have done a payment of Rs.999 for buying two clothes from Max Fashion.Inspite of the payment being successful neither was the order was placed nor did I receive any confirmation mail. Kindly look into the matter, I want a refund as soon as possible....

I had order product for rs. 649 using max app and payment for the same was done through netbanking sucessfully. But to my surpise the order placed is not listing in the order history....

My transaction of Rs 898 was done via Google pay in the app Max fashion but it doesn't show that the order has been placed.
Please help....

I have ordered itemfrom max fashion app worth ₹699 online on October 2.The payment was successful done through phone pay and the amount was debited from my account. But neither i'm able to see the item ordered in the order history nor received any confirmation mail from max fashion.
I request you to refund the amount as soon as possible....

I recently purchased item from max fashion app worth ₹997 online on 28th sept. The payment was successful done through bhim upi and the amount was debited from my account. But neither i'm able to see the item ordered in the order history nor received any confirmation mail from max fashion.
I request you to refund the amount as soon as possible....

I have placed a denim on 17th July, 2020 which is oversized. Hence I have placed a return request. But there was no initiative from the courier services. I called n number of times, asking the executives to place a return request from their side. But there was no help. One of the executives suggested me to hand over the parcel to a nearest Max Fashion showroom but they denied stating, they cannot accept the product as it was placed online....

Hi,
I have ordered 3 items on 22nd march. Out of 3, one item cancelled from there end, 2 has been delivered late due to lockdown on 3 rd may. But after seeing the quality of cloth i initiated the return of my one item i. E pyjama. Even called up for the same on the very same day.
But they didn't pick it up nor refunded my money as it was lockdown. Even during this lockdown time they started delivering if new orders. But not...

Recently i shopped at max store.
I was charged 8 rupees for a carry bag.
That was a large sized carry bag. On asking for small carry bag i was refused. The person at the counter said they don't have a medium or small sized carry bag & also said that's not their job quoting "company provides us this carry bag we cannot do anything" they refused to do anything.

This is absolutely wrong.
First of all max company...

Bought kurta of 549 on 29.01.2020 from max fashion gandhidham.
500 voucher was redeemed.
Now today i went to size change they are saying tha price os reduced to 320
Even there staff Sudanshu misbehaved.
I have kept that kurta there and those shameless people kept it with them.

Without inwarding stock.
There was no such clause mentioned on voucher.this is my 3rd such experince with max fashion...

I have place an order on 13th Dec 2019, I have received 7 product one product is undelivered.tried many times to connect with customer care but not getting any solution.My Order id is -[protected]. I had raise complaint against this with id -705301.Customer care executive is not having any proper solution on this.
I would like to request that help me to resolve this issu...

I bought a few things from the delhi store located in vegas mall, dwarka - which is near to radisson blu last week. Out of the 6 clothing items i purchased, 3 products are defected - torn from the stitching - these are 2 thermal pyjamas and one thermal top.
These were bought in colour charcoal grey and pink.
The inside is that of fleece. I was highly disappointed to find something in the new collection of such poor quality.br...

I have placed an order of 6 items on Oct 23rd and one item is yet to be delivered. Whenever I call customer care, I get the same automated reply saying working on the issue. It's has been more than 25 days .
Called more than 3 times to customer care and still they are working on the issue. Unable to cancel the order from my side too which most of the online portals have.they too are not cancelling or refunding the amount too....

I requested your team to replace the ordered# [protected] items as your team mentioned it was damaged in logistics as they refused to replace and informed me they are going for repay my money.

This is a long pending case and we have contacted your helpdesk team several times and we are not getting correct information regarding refund.

With out our mistake we have waited almost for 20 days without any response...

Respected sir,
I have been calling max fashion and also emailed them for the past one week about my money to be refunded from my max credit balance of rs 3516.33 to my bank account. I have mailed them my bank account several times but no processing has been done yet. I called them up and every time different customer care executives assured me that my money would be refunded within 10 business.
Last telephonic conversation,...

Respected sir/mam,

Max fashion outlets are charging extra 5 rupees for carry bags, which they should give free of cost to their customers. Raising this, they did not fear law. They don't fear on anyone and all of their outlets charging for free carry bags. I asked them to add it in bill also and they smartly added 5 rupess for "white paper" rather clearly mentioning carry bag clearly. Please take necessary action on it. Bill...

Worst Purchade Experience...Duped For Being Fashion Dependent On Your Faulty Clothing Brand...

It's with deep regret I am writing this to bring your attention towards my worst purchase experience, have been a long term customer with wonderful shopping experience in the past however my current shopping experience has turned out to be horrible, triggering a serious negativity ..

Happened to purchase Gents Full...

I have placed a order on 27th of august still i have not got the delivery.. If i call up and ask reagarding the product they are telling me that the delivery person waz not able to deliver this the 5th time... Very bad... Experience... Again they are asking me to place a order nonsense look in to this and i want a delivery within 4daus i think i are helping me out... Thank u......

Received a defective product having cut into it. After returning came back to me without my knowledge and any notification. And 2nd time the product came with that cut plus having some burn patches into it. Very bad experience with Max, very disappointed with the customer support service as they are not ready to except their mistake. Simply blaming me that I have put that cut.
Can send you the image of the product. Please help us in...

It has been 2 months since i've returned a product and maxfashion still has not given the refund. Such a bad experience from maxfashion. I have given multiple calls to maxfashion and the customer care executives have not been able to help in.in one case they asked me to contact my bank, which i did. Even the bank has not received any refund statement from maxfashion and the bank too has raised a complaint. I look forward to file a complaint...

My order id is [protected]
-
My order is cancelled, till now my refund is not processed.

Whenever i check with customer care they r saying we are working on it.

Max customer care is too worst, they are least bothered on their customer complaints, every time i had call them they are always saying our team is wroking on it. We will clear it on high priority....

I haven't received my prepaid order (Order id: [protected]) till date. I have been chasing for it more than 25 days with no answer to my queries.
Worst experience till date of online shopping.
Tried contacting max fashion customer care as well regarding my order but always received same reply from them that "we have escalated the issue and will get back soon". But no one have provided any update. I feel max fashion doesn't care...

My order number is [protected] I placed return request for the order on June 2, after 3 days, the order was not picked up till 6th June Your Executive Told me due to some technical issue AWB number is not generated. That's why your order was not pick up. told me you have to send again return request.Then again, on 6th June, I placed return request for the order to return but no one came to pick up. and when I call Customer care they only say...