Pinnacle Honda Kolkata
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Pinnacle Honda Kolkata Complaints & Reviews

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Kuntal Das Gupta
Apr 21, 2022
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An Absolutely Trash Service

Address:Ruby Hospital, Kolkata, West Bengal 700107

So I bought my first car Honda Amaze 2022 VX CVT on 4th Feb. On 17th of April the left wheel frontline tire got blasted resulting an absolute chaos in the busy intersection in my locality. When I tried to put on the stepney tire I was horrified to see the amount of rust it has. Little did I know what was waiting for me on the next day. Pinnacle Honda is an absolute trash dealership one can ever imagine. It is a nightmare to deal with a bunch...
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Supratik Pandey
Sep 29, 2021
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Service of Honda City

Address:Pinacle Honda near Ruby hospital kolkata

My name is Supratik Pandey. Car No WB18AC3155. On 1st sunday of september 2021 my car was given to pinacle honda for paid servicing.

Initially the service representative insisted me several times to opt for the extension of warranty. I declined at that point of time as I felt the need to increase my awareness about extended warranty of car. Frankly speaking. Getting the warranty of my car extended was not in my priority list...
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jkdey2012
from Kolkata, West Bengal
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Non-receipt of smart card (registration card)

Address:Kolkata, West Bengal, 700019

I had purchased a honda amaze on december 29, 2015 and the security number plate was affixed on january 11, 2016. I was assured that the car registration document (Smart card ) would be delivered in max. 3-4 weeks from then.
It has been more than 3 months and in spite of repeated assurances from various personnel on numerous occasions including the customer relations manager, tapashree and several others, i have so far not received...
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Siladitya Acharyya
from Delhi, Delhi
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Harassment during car repairing after a damage.

Address:Kolkata, West Bengal, 700107
Website:www.pinnaclehonda.com

I went to Pinnacle Honda Kolkata for an insurance claim after my car( HONDA AMAZE ) was damaged partially on 26th OCT. 2015. After surveying, Insurance Company approved the claim on the very next day.
The service Advisor ( Mr. Shantanu Ghosh ) gave me a confirmed delivery date of 9th NOV. 2015. He told me that this would be the maximum time for repairs to be done.
When i called on 9h NOV. he told me that some parts were not...
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Address:Kolkata, West Bengal

This is to inform that i had sent the car on 31.07.2015 regarding normal servicing and repair of my air conditioner i got a call from Mr.surojit(my service advisor) from number [protected] that the air conditioner wire was cut eaten by rat and would be repaired, thereafter the next day i.e.01.08.2015 he completely changed his statement and that it has to be replaced and will not be repaired and forwarded the matter to sandeep kapoor to whom...
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neurodoc
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Honda City damaged by dealership at service

Address:West Bengal

shortly after relocation to india in may 2008, we bought 2 cars from the Pinnacle Honda Kolkata upfront when the dealership just opened for business: mine Honda Civic Automatic (WB02Z reg) and my wife's City Automatic (WB 02Z reg). all the services are only done at the dealership and the City went for the 25,000 km service on 27th June 2010. the car developed the engine overheating problem the very next day i.e, 28th June 2010. the overheating...
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