Poco India Complaints & Reviews

I bought pocox2 on feb 11 2020 the problem came after software updates 12.5.6 version first, not charging and touch after that phone dead just on off condition. I go to service center they 10k for replacement of motherboard. I told them that is not my fault I just wanted to update my phone and that happens. They didn't care what I am saying. I sent emails to poco india regarding my problems but nothing changed. I feel that companies doing...

3 years ago, I bought Poco x2 mobile from the Poco brand. After 2 years, at someday, when I opened my camera application, it all showed was just blank. Then I rushed to the nearby service center and they told me that you have to replace your motherboard to get your camera working. They said it will cost around 11k. When I spend my hard-earned 20k and buy a mobile, can't it even last for at least 4 years? When the quality of the hardware is...

I am using poco x3 while I am updating it to miui 13 the front camera and the speaker stopped working, When I asked the service centre they are telling me to change the motherboard which costs 10k.How am I supposed to pay while the problem is on company's side....

Sir,
With due respect I would like to inform you that my pocox2 back camera is not working from 29 March 2023 .

I have also visited the service center, and they told it is motherboard issue which would cost around 8200₹, and my phone is not under warranty.

As far as I am concerned, this issue is not due to my fault or any technical issue in only my phone but a lot of people facing the same issue.br...

My phone was working properly only but when i charged it and tried to use it got switched off by itself automatically and did not turn on, its gonna be a month it got dead, i even tried to charge it again but it is not charging. i went to service center but they said mother board is gone, people using poco x 3 is all complaining the same and said me to raise a issue.
therefore i request you to give a solution as soon as possible....

I am given my mobile in mi service center now 20 days done, my doubt is why not ready to prepare to resolve customers services in poco side
issue = Motherboard( information received from service center)...

Poco x3 Software Update MIUI 13.0.1.0 to poco x3 phone camera & Sound doesn't work this issue face more than 10 thousand user
Company said those phone Under warranty this phone give replacement but those phone out off warranty this phon give a cost
That's company fault
Please check this concern
And you want proof to serch on twitter @poco_support this Twitter account show tweet see how many tweet user
Poco...

My POCO X3 Pro has been rendered "dead" after a few days of Warranty expiry.
I had claimed that this is a manufacturing defect of POCO X3 Pro and cannot be considered as a normal Warranty claim...as similar incidents are reported about this model across the country.

My queries raised and visiting the MI Service offices as I was directly did not provide a alternative solutions but for PAID expensive replacement of motherboard...

I am Mohit Soni

I am Using "Poco X2" and my camera is Dead.
Both front and rear Cameras Are Not Working. I went to service Center and They told me that the mother board is dead and we need to replace it.
they told me to pay 8399/-RS For motherboard replacement.
Here Is My Job Sheet Number - WXIN[protected]

But As mentioned in the Poco India twitter by Poco for "free replacement For camera...

Sir my phone Poco X2 camera got dead after a system update and after visiting service centre they are asking for 8 thousand rs saying it’s a mother board issue . Please help me sir...

Poco x3 pro having too much issues of motherboard touch screen and overheating. But company is not replacing and not refunding to the users when they reaches service centre. Please help us to get refund as the product is poor and service is also not provided by them. They are replacing poco x3 pro with other cheap and poor device which doesn't matches with poco x3 pro in any comparison and price....

I have been using poco m3 phone. It's been a year and a month since I bought this phone. Recently there was this software update. Once I updated it, it did not boot. So I visited nearby mi service center they told me that there is motherboard problem and I called the customer care number he said it's not their issue amount is payable. And recently all poco m3 users are facing the same issue I don't know what the hell company is doing. I will...

I was purchased Poco M3 in Feb 2021 as compared brand products. But within 10 month this mobile's mother board automatically corrupted in 2 times. Even service centre gives more than 15 days time because parts not available. This type lacking shows poor support of company like MI. Till my mobile has not been repaired by any agency. Request provide replacement of said mobile. Please check performance through imei no and provide resolutions...

Dear sir,
I purchase poco x2 mobile a year & half ago & now suddenly its touch stopped working, service center people told me to replace motherboard for rs 8500/- .but this is common complaint in this model so they should replace it under goodwill because it’s obvious that they used poor quality motherboards.pls help.
Regards
Himanshu Kumar
[protected]...

My phone(poco x3 pro)was stopped working so i went to service center and gave it on 27th november but they didn't gave my jobsheet, so i complained on poco help center they assured me they will solve my issue before 2nd december(woin[protected] :-complaint number) i visited again on 2nd december service center guy gave me jobsheet but my phone was not repaired so i visited again on 3rd dec he told me that it's motherboard not working i...

Dear sir

This is P jagadeesh who purchased poco m2 pro mobile on 26 th October 2020, which I mailed on 11 November 2020 earlier regarding Heating issue and other issues. After that for that above mentioned compliants there is no resolution happened. Any way I have been using that mobile since November 2020.Recently my poco m2 pro mobile was dead on 16th November 2021.Then Immediately on the next I visited mi servicing centre...

Hello sir,

My name is ridham, I have poco X2 mobile my camera is a dead after update please gave a solution...

My name is Pradip, registered mobile number [protected]. I brought poco X2 in Feb 2019.After completing 3 months, phone started heating very high and draining battery was so quick.I went to service center and and they repair it and handover to me and 4 months later phone quick charging stopped.Again I went to service center and they told me motherboard need to be change.they handover phone after 1 month.that was horrible experience.
In...