PURE-IT WATER PURIFIER Complaints & Reviews
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
No after sell service
| Address: | Pune, Maharashtra |
I own a pure-it water purifier for which a Germ Kill Battery (GKB) needs to be replaced from time to time. I ordered for a replacement of GKB on 22/04/2012 and I was assured that I would receive the same within 3 working days. When I did not receive my order even after a week I called on their helpline number [protected] and I was told that the company has stopped making the GKB of the capacity that I ordered and I have to order again. I...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Not taking any complaints on helpline
| Address: | North 24 Parganas, West Bengal |
Respected Sir/Madam
I have purchased a Pure-It Water purifier from "Bijli Ghar", 87, Jessore Road, Nager Bajar, Kolkata - 700074 on 11/04/2010 with Vat Invoice No :24368. But in first week of june this purifier is not working properly. Then I tried to complaint about this problem in Bijli Ghar, they denied to service and they suggest me to call helpline.
I repeatedly called helpline ([protected]) with...
I have purchased a Pure-It Water purifier from "Bijli Ghar", 87, Jessore Road, Nager Bajar, Kolkata - 700074 on 11/04/2010 with Vat Invoice No :24368. But in first week of june this purifier is not working properly. Then I tried to complaint about this problem in Bijli Ghar, they denied to service and they suggest me to call helpline.
I repeatedly called helpline ([protected]) with...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
REPLACEMENT OF TAP
SIR, THIS IS THE FOURTH INSTANCE WE ARE FORCED TO CHECK THE MAIL AND GIVE A WRITTEN COMPLAINT TO PUREIT FOR REPLACEMENT OF TAP FOR OUR PUREIT UNIT.THE COMPLAINT NOS. ARE 1. ISO09/HYD[protected] DATED 03/11/2009, 2.COMPLAINT NO.C[protected] DATED 07.09/2009 AND COMPLAINT 3. C[protected] DATED 9//11/2009 REGISTERED THRO YOUR CUSTOMER CELL.NO.[protected]. EVEN AFTER A LAPSE OF 168 HOURS NONE OF YOUR REPRESENTATIVES HAVE ATTENDED THE COMPLAINT AND...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Replacement of battery
I have ordered for replacement of battery alongwith tap on 16.06.2009 on Pureit Helpline No.[protected]. I have been promised that it will be replaced within 3 days. I regret to inform you that inspite of following over telephone daily, the replacement of battery is not being done till today. They simply reply that my complaint is being lodged in their system. Since the battery is monopoly item of HLL, the same is not available in the market....
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Battery replacement- service horror
All the complaints registered above really shows the callous and lackadaisical attitude of the pure-it service. I too have faced a similar situation. I called on 5th march, - was told that they maintain 48 hour TAT and person will come on Monday. Monday went by - Tuesday, 10th March, at 3.10 pm I called and asked for the battery replacement update. I was told" We will try our best to send today" - I was shocked with their attitude-...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
poor servicing
HI,
For more information about th poor servicing I had stated previously you can contact me @91-[protected](Mr. SAmir Roy Chaudhuri) or
91-[protected](Mr. Arjun Roy Chaudhuri).
Regards,
ARjun Roy Chaudhuri...
For more information about th poor servicing I had stated previously you can contact me @91-[protected](Mr. SAmir Roy Chaudhuri) or
91-[protected](Mr. Arjun Roy Chaudhuri).
Regards,
ARjun Roy Chaudhuri...
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PURE-IT WATER PURIFIER Recent Comments
- Battery replacement- service horror
All the complaints registered above really...
23 - poor servicing
HI, For more information about th poor...1 - No after sell service
I own a pure-it water purifier for which a...1 - Not taking any complaints on helpline
Respected Sir/Madam I have purchased...4 - Replacement of battery
I have ordered for replacement of battery...6