Claimed

Capital First Complaints & Reviews

4
Last updated Nov 24, 2023
Complaints 965
Resolved
769
Unresolved
196
Quick Links
Statistics
Share
Contacts

File a complaint to Capital First

Having problems with Capital First?

File a complaint and get it resolved by Capital First customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Capital First
Customer Service Contacts

Capital First Phone Numbers

Toll free
1860 500 9900
878
386
Phone
+91 22 4042 3400
749
283

Capital First Head Office Address

IndiaBulls Finance Centre, Tower II, 15th Floor, Senapati Bapat Marg, Elphinstone Road (W)
Mumbai
Mumbai City District
Maharashtra
India
400013

Capital First reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
The emi date is june 2 2020 they take the amount from my bank account directly on emi date correctly but there is no confirmation from their side.

But my hdfc bank says this is the reference number and time, date of transaction to capital first. I raised a lot of complaints in customer care, nodal officer no response.

After 6 the day they update the 2 june payment on 6 june 2020

In this case i...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mathiyazhagan Ayyamperumal
from Hyderabad, Telangana
Report
Copy

unethical - violation of loan agreement

I have taken the personal loan by signing the agreement, after taking the loan the bank keep increasing the charges beyond the limit.

Since last one year the interest rate of fd is going down, but this bank is rather than decreasing the interest rate keep increasing the charges for old customer as well. I do not know then why do the sign agreement and give it during the loan offer if they don't have any commitment.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mathiyazhagan Ayyamperumal
from Hyderabad, Telangana
Report
Copy

charging the interest for personal loan from the loan approved date

Address:hyderabad

Hi,

I have taken the personal loan of 20l from idfc bank. They have sent an email that money has disbursed on 1-feb-2019, but they gave me the dd only after 15 days. I raised a complaint to customer care several times and sent email also. Initially they acknowledged that they will take care and arrange the call from manager. Last 1 month they are not responding to email, and their customer care number is not connecting. Today...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
This is shankara c, with customer id -2718953 and loan agreement no - 2660591

I paid all overdues regarding loan amount. Kidly provide me noc regarding this and update cibil scores s soon as possible

Mail id - [protected]@gmail.com
Mob-[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:No 9A, 2nd Floor, Pandit House, Shahnajaf Rd, Lucknow U.P

I financed a mobile as well insurance was also done by capital first but my mobile was broken when 1 year is about to complete before 10 days when my isurance was about to expire i called to capital first care but there exceutice misguided by saying wrong things due to which my insurance date was expired because of there wrong information given by capital first even after that they are not accepting thier fault and i called 4-5 times but...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Delhi

Dear concern,
I have forclosed my personnel loan after paying all amount with interest but why my emi was deducted from my account. I forclosed my loan in march but u deducted in april after taking interest of march.
I am very unsatisfied with this ignorance behaviour for customer.
How you can deduct my emi after foreclosing loan.
I want my amount back with interest which was deducted by ur ignorance.
Is...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Guruprasad Anurajula
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

capital first loan service

Address:Hyderabad

I have a personal loan with capital first, i have taken force close letter on mach 7 th and i paid the total amount on same day, but till as of now my loan account is in active and emi was deducted,

Even no response to the mails and calls from last 10 days, in current pandemic situation even bank are giving moratorium,

But this people are taking our money very ridicules, in office in hyderabad also very worst...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Hi team,

My payments was on time for both the loans without delaying. I didn't miss a single emi during my loan tenure. Your service is very forgetful that you guys are least bother to inform your valuable customers. I really don't understand what kind of policy is this which is affecting customers like me. I asked customer service guy to transfer the call to manager or supervisor. He kept me on hold and disconnected the call.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Lobo_thejas
from Bengaluru, Karnataka
Report
Copy

refund pending since 30+ days

Address:560078

I have placed an order with flipkart on 31st jan'20 worth of rs.25539.

Since the price was high, i have canceled the order and i see that flipkart has processed the refund within there set timelines.

As i check from idfc first loans end i still see the adjustments are not done yet on this order. It's been more than 30 days and yet no proper response or solution is given so far.

Even on contacting...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
krithik marken
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

easy card temporary block

Address:Chennai, Tamil Nadu, 600078

I'm a capital first customer. I've bought many consumer product and it product using my emi card with the credit limit of 76, 000

Card number : 2357 427

Iam actually a regular customer of capital I have more than 5 products with easy buy card and I didn't late fee in any dates and in products . Recently my easy buy card has been temporarily blocked I went to capital office they told it will be renewed...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kamlesh nadar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint about recovery agent bank harassment torturing friends capital first

Address:Room no 1003 bliss apartment, owe village kharghar sector 30, 410210

Respected sir,
Myself kamlesh muthappa nadar i am business person running a healing health care business i have borrowed a loan of. Rs. 245000/- at capital first which is known as idfc bank. Due to heavy loss in business iam not able to pay the emi from long time i have talked to the capital first agent that i will settle your payment within 6 months but the capital first recovery agent collection manager mr. Vasant and recovery...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
N
nareshdantara
Report
Copy

harassment from recovery agent

Address:Mumbai City, Maharashtra, 400067

My business loan agreement no.17907338 due to business crises and also since last couple of months i am going through medical problem. I have done my bypass surgery so i am not been able to pay my business loan emi on time. Recovery agent and he's senior (Mr reevan rupnar[protected] come at my place every 2 3 days they are talk very rudely using abusing language and harass me, my wife & my son.
My age is 66 and i m a heart patient...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Drjoicy
from Kalavai, Tamil Nadu
Report
Copy

harassment and threatening to the family

Im neither a first capital customer nor a person who has applied for request. A person called me today ([protected]) stating that he will take my mobile if i have not paid the bill. He didnt introduce himself and from the beginning he was using abusive language and shouting. He is threatening me that he will come to house and harm my family also. Im wondering why the company has gundas and targeting women who are not their customer. If the...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
Shubham Awhad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment and humiliation by recovery agents.

Address:Mumbai City, Maharashtra, 400022

I hold a personal loan with idfc first bank of rupees 50, 000, my loan account no is 9513130. I have missed some emis due to my current unemployment. I have been getting treating calls from the recovery agents. They have been using foul language. They came to my house couple of days ago wherein they abused and threatened my old parents, due to this behaviour my father had to see a local doctor and had to take immediate treatment for high...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dharmaraj Samuel
Report
Copy

capital first unblock my account

Address:Chennai, Tamil Nadu, 600078

Respected mam/sir

My card number : 1238312

As i want to bring to your notice that my capital first card has been under the temporary blocked status for making the transaction for the purchase of the redmi mobile, i have been cleared my loans on time and i have used this card only 2018

Please unblock my credit card to make further transactions with you again.
And its very urgent sir
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
®
®i¥@$
from Coimbatore, Tamil Nadu
Report
Copy

amount debited for closed loan

Address:Coimbatore, Tamil Nadu, 641027

I bought a two wheeler loan from capital first (Now idfc first), after a year i paid my loans properly, i decided to foreclose my loan and i applied for that, they send me a foreclosure amt and i paid through my nearby capital first branch, but i don't receive any message regarding to my loan closure but they told me it will be cloased with in 10 days, but till now the loan is not closed and my amount debited for the next month loan
Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Prashant Katke
from Kolhapur, Maharashtra
Report
Copy

excess bounce charges

Address:Thane, Maharashtra, 42505

My loan account no: 21807657 emi rs 1105
I had maintain sufficient balance in my punjab national bank. But pnb bank i had debited sms charges due to this my cheque bounce and your cheque bounce charges is rs 400 but you have charged bounce charges rs 944.
Your bounce charges is almost equal to one emi.

Please note that my track record is good in the past you can check the same.
I am requesting you to...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Godhavi, Ahmedabad, Gujarat, 382115

On 30th December 2019 I Got Massage That Your Loan Is Confirmed And Amount Is Deposited In Your Bank Account. I am Shocked. First I thought that May Be They Send Message By Mistake. But At Late Night That Day Amount Add in my Bank Account. I Can't Believe What Is Happening With Me. So I Call In Customer Care. They Told Me that You Apply For Loan Online. I Can't Believe That Someone Confirm My Loan Without Any Confirmation Or Any Documents....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ranjithdina
from Coimbatore, Tamil Nadu
Report
Copy

torturing and shouting

Address:Bus Stand, 2nd Floor, Selvam Arcade, Katpadi Road Green Circle, Opp new, Vellore, Tamil Nadu 632004, 632004

Dear sir/madam: my little brother took loan from "capital first" for business and he failed to pay december 2019 month emi for that outstanding due past 15days two agent from capital first coming to our home and torturing and shouting to pay the due immediately. Actually we are trying to arrang the money to pay it soon and they are not listening and not giving time to arrange it. And also they are standing middle of the road and shouting...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
BachchanAbi
from Harihar, Karnataka
Report
Copy

amount not credit to amount

Address:Koramangal, Bangalore, Karnataka

I buy the gift card from myntra .2 gift card the rupees of 20000 .And I sell the gift card to instacredit24 web site to convert to cash I submit on 14/12/19, I received the message from instacredit24 with In 5to6 working days the amount will credit to your account but 14 days completed amount is not credit to account, this is finally warning I need amount or cancel the loans on capital first .With in 2days i need money other wish I'll not...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy