This is regarding the fake commitments and mental harassment by ‘7 Drives Multi Car shop’ Authorized DSA of Mithila Hyundai Cars Pvt Ltd. located at Unit no. 144, 1st Floor,
Laxmi Plaza, Laxmi Indl. Estate, New Link Road, Andheri (W), Mumbai – 400053.
Contact persons :
Mr. Vikas Dongre Gauri Patil
I Amol Gadekar, have booked Hyudai Grand i10 Astra (o)
Petrol – Golden orange colour with ‘7 Drives Multi Car Shop’ on 27th
Jan 2014 with booking amount of 1 Lakh Rupees (Cheque no. 912113, HDFC Bank) on
the name of ‘7 DRIVES FINANCIAL SERVICES’. This check got cleared immediately
on next day. At the time of booking i was assured with delivery date as 6th Feb 2014. At the time of booking i
made them clear about all available documents which i can provide. They said
that, if i give them Adjustment charges there will not be any issue with my documentation.
And any how they were going to charge me the same amount under ‘RTO processing’
which i didn’t understand.
Further on 8th Feb 2014, I got my Car loan disbursed in favor of ‘MITHILA CARS PVT. LTD ’ from State Bank of India (Chandivali Branch). While asked about name discrepancy for loan disbursement they said SBI won’t disburse loan to ‘7 Drives Multi Car Shop’ and they have tie up with ‘MITHILA CARS PVT LTD’ so nothing to worry about. They gave written commitment on delivery date as 12th to 14th Feb 2014 to me (via email) and confirmed the same to SBI person when they called them for delivery confirmation date with regards to loan disbursement. Further i come to know that till now they have not provided proper receipts / documents to SBI.
On same day i.e. 8th Feb 2014 i made remaining payment of Rs. 63, 500/- (Cheque No. 912124, HDFC Bank) on the name of ‘MITHILA CARS PVT LTD’ along with Form 20 and trade certificate (Loan disbursement docs from SBI).
As of 8th Feb 2014 all required documentation and payment is done from my end.
Below is overall verbal communication happened so far :Right from the booking date 27th Jan 2014 i was misguided on documents and my car delivery status. They never bothered to call me on their own. Even though my 1 Lakh check got cleared on next day they
were saying that your whole process is stucked up as this check is not cleared. When i called them on 6th Feb 2014, after
10-15 attempts they picked up my call and gave me further excuse of Loan disbursement for delay in my car booking. I was shocked by this statement, as i have already paid booking amount of 1 Lakh against it and till now they have not booked car against my name.
When asked, for what purpose booking amount of 1 Lakh is taken, then they replied in very arrogant way saying that until and unless your loan is disbursed we are not going to proceed further. When my loan got disbursed on 8th Feb 2014 they further asked me to pay remaining balance of Rs.63500/- and make 100 % payment along with few documents. They gave me further commitment of 12th
to 14th Feb 2014 for delivery.
After 8th Feb 2014, when i call them to get the status, they neither bother to attain my call nor give me call back. Further i tried to escalate this issue to their Senior / Owner Mr. Vikas Dongre and in reply i got threatening response by showing how powerful man he is. He started threatening me by his Father’s name who is in Police department. Also he is saying they cant give me my car before 20 to 25 days more.
The way i am being threaten by Mr. Vikas Dongre representative of 7 DRIVES MULTI CAR SHOP i found myself trapped economically. Needles to mention about my mental harassment and emotional sufferings am going through.When i called Mithila Cars Pvt. Ltd. Mira Road they started giving me other excuses and always put my call on hold around 10-15 min and rotating my call from this person to another. One time they replied your car might be registered with the name of 7 DRIVES MULTI CAR SHOP. I was shocked by this answer because car has to be on my name and when i asked them fine tell me my car status and VIN number
they cut my call.
I have already declared them that i don't want buy a car from you just cancel my car and refund my amount. Further they continuously asking me your car is landed in showroom so do i want buy or not. But i knew if they have my car with them they should provide me my VIN / Chassis Number where they have till yet no response. Even SBI person asked they for the same and payment receipt of there loan amount which they yet not provided. They are hiding so many things and lying always even misguiding SBI persons and me.
Being a salaried middle class person its difficult for me to fight against bullies like this. Am hereby requesting you to help me on this
issue and also stop repeating this with other persons dreaming for car like me. I can provide all detailed documents / Receipts mentioned above.
NOTE : When i try to complain about this issue in Consumer court portal and on social network sites, I found lots of complains against ‘7 Drives Multi Car shop’ Authorized DSA of Mithila Hyundai Cars Pvt Ltd. ( www.7drivesmulticar.com ) below are couple of links which i found.
Sir, I just wanted to ask you one thing. Is it that difficult
to buy a car from Hyundai? Where other dealers do it with ease and lot
Please contact me on 9821822118 Amol G or email me email@example.com
Even other guys who also got suffered and harassed by these guys please contact me so we can do further procedure together.
If we Educated people not take action and think of Justice how it will happen.Tomorrow some another guy may became victim of this.