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CC Avenue Complaints & Reviews

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Last updated Apr 1, 2024
Complaints 837
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144
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Mumbai
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CC Avenue reviews & complaints page 9

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A
Amitkk2647
Aug 9, 2021
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Payment is not send to HPTU University

Website:www.ccavenue.com

Sir, i made a payment of 2500 rupees from my paytm account to HPTU university. It is showing redirecting to merchant's website from 1.5 hour. Please solve this as soon as possible till tomorrow.. So, please proceed this payment till tomorrow. Please solve my this issue as soon as possible....
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N
Netfit
Aug 6, 2021
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Money debited but no response

I ordered a woodland shoe for Rs 3795 and paid money through paytm. The money was debited by ccavenue but not recieved by the merchant. So my order was not confirmed. I got a transaction successful mail from ccavenue. I need my money back...
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J
Jaswiin
Aug 5, 2021
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Transaction of rs 2143 hi Id 121783615710

Amount of 2143 is deducted from my account but the receiver has not received it .. kindly credit my account for the same...
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J
Jyotika Tiwari
Aug 5, 2021
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Complaint about a payment which has been debited

I've made a payment on 30 July 2021 for Rs.300, amount has been debited from by back account but a government form has not been submitted on that day. Later, I made a payment on 02 Aug 2021 in order to submit my form. I need a refund for the payment which I've made on 30 July 2021 asap. I have the payment reference number i . e.[protected] ....
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The amount for application has been debited from my account and payment is failed. The amount hasnt beed refunded yet. Please refund it to my account...
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S
sandeep satyam
Jul 30, 2021
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Bharat gas payment done but order not booked

Address:Chirkunda Dhanbad

I have done through Paytm to bharat gas today but payment is showing not successful and order has not been booked till now...it is showing ccavenues@icici ..please check this issue kindly...
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I have done a payment to dcrust University as my application fee ₹1000
On 27/07/2021 but the payment is not received by dcrust University and the payment is successful to ccavenue so i request to cc Avenue to settle my payment as early as possible...
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G
Girisha Br
Jul 25, 2021
Nov 11, 2022
This thread was updated on Nov 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order Awaiting even after payment is done

Website:www.ccavenue.com

I was doing online purchase from Lenovo website using my HDFC bank debit card. The amount Rs.21224 got deducted from my account through CCAvenue but the order was not confirmed. The status was "Your order # (some number) is Awaited". I tried reaching the technical support or service team of CCAvenue but no response still.

Please help to get this resolved.
Thanks
Girisha B R...
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6 Comments
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Hello Team,

I have booked Bharath Gas cylinder and paid the amount through my credit card. Amount got deducted and in the app it's not reflecting and showing the message as "session expired, please try again"
Please confirm if the transaction was successful from bank side why id not reflecting in Bharath Gas site. If the transaction was not successful I should get my money back. I have paid 1583.68 rupees. Please refund...
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I placed an order in the homecenter, payment was successful but never got a confirmation of the order. When I see the app, I still see the cart with items but amount from my bank account has been debited. Please find below payment confirmation reference number#[protected]Through HDFC Netbanking).
I would request you to look into it and resolve it as soon as possible....
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M
Moridin
Jul 18, 2021
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Payment done but was not reflected

Was filling the form from Gail india. Did the payment through QR code in Upi option. Money deducted but the process didn't continue.
Transaction id: T2107181806207740302358
Date: 18/07/2021...
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P
Pankaj sheel
Jul 13, 2021
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Payment not done

I have done payment for mahatma gandhi university degree fee rs 5000 but during payment websites showing eror now my amount deduct from my account after that i wll talk with bank they said your payment successfully received Your merchant
But my fee not submitted now what will i do

Thanks
Date 10/07/2021
Transaction ammout 5000
Student enrollment no. MGU/131/SN1105001/078
Name :Pankaj Sheel...
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Address:13/15, Pangloli Village, Thakurwadi, Off. Tungarli Lake, Lonavala - 410 401. Maharashtra, India.

I had made a paymnet through net banking via Deutsche Bank on 10th July 21 of Rs 47223.44. The payment was to Upper Deck Resorts. My Deutsche Bank account has been debited for the same but the payment has not reached Upper Deck Resort. Their phone nos[protected] / 22013985 your reference no is: INETPAY https www.ccavenu[protected].

The payment has not reached the Upper Deck Resort nor has it been credited back to my account...
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Address:Hno 307-a gali no 2 guru nanak pura west jalandhar punjab

Dear Sir

I am Sandeep singh last saturday i transfer the money to Jana bank account this is my account.i transfer this money via phone pay and the payment was debited from my account on last saturday approxy 12:52 PM on 3-July-2021.
Sir i send you all details about transaction.This payment was not received in Jana bank account.
Please help me to find my payment. Please check the attachment.This payment transfer...
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S
Srs369
Jul 2, 2021
Jul 2, 2021
This thread was updated on Jul 2, 2021
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Payment not credited

Address:Lepakshi

I made UPI transaction but it not credited to my account Transaction ID T2107012250206823974237...
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S
satya2871
Jul 2, 2021
Aug 18, 2021
This thread was updated on Aug 18, 2021
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Refund of Rs.361.25 due to failure of transaction

Dear CC Avenue Team,

I ordered to MTG Learning Media Pvt. Ltd; for compo pack of Mathematics and Science of class-9 NCERT Text Book +
Exemplar solutions vide order No.[protected], dt.[protected] from their website and while making payment, I have chosen SBI debit, accordingly, an amount of Rs.361.25 has been deducted from my bank account, however, CCAvenue is acknowledgement showing transaction failure. In...
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I have made an order to purchase Ramayana books from Gita Press.
I have made a payment through Google Pay and it got deducted from my account.
A confirmation has come via email from CC Avenue.
But the order is not placed on the Gita Press Website.

Kindly refund my payment....
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M
MkYadav@197932
Jun 30, 2021
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Regarding payment of RS 867 not refunding

I tried to make a payment of Rs 867 to future Generali insurance on 18th June, 2021, the amount was deducted from my Union Bank of India account [protected] but not credited to future Generali insurance
Therefore u r requested to refund it at the earliest possible
Transaction reference no.[protected]
Manoj Kumar
Mob [protected]...
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D
Diaya
Jun 24, 2021
Jun 24, 2021
This thread was updated on Jun 24, 2021
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Payment done order not place

Address:Btm 1st stage, madiwala, Joos t cafe and bar, 3-24, 12th cross road

I have made a payment of Rs. 570 for 8 books through ccavenue which was lead by www.vridhamma.org

The payment has been successful but the order hasn't been places in vridhamma. It shows I have no current order....
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Hi Support,

Is CCAvenue payment gateway supports PHP 7.3 version and above because we are facing the issue.
The below function is not working in the latest php 7.3 or higher version.

$encrypted_data=encrypt($merchant_data, $working_key);

The above code is used as per your example code given on your website but not working (https://phppot.com/php/ccavenue-payment-gateway-integration-in-php-website-with-step-by-step-example/)br...
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