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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 7

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I booked my ticket on 23rd May 2022 and due to wrong name issue I called the Vistara Airlines to cancel my ticket and the assistant told your ticket has been canceled and you will get full refund within a week or 10 working days.
Since I did not get any confirmation via email or message regarding the refund I called Vistara Airlines again after sometime and she also told that your ticket has been canceled and you will get full refund.br...
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Hello

My name is Lopita Naskar and I have booked a hotel through clear trip on 28th of May 2022 to 29 of May in Sheetal samudra, My trip ID is[protected] and got confirmation from your side. We have already paid the amount through AXIS BANK but when we reached the hotel they didn't have any rooms available for us and they didn't get any intimation from your side so we could not be able to check -in .
That's why I...
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sunilraj0306
from Ghaziabad, Uttar Pradesh
Jun 20, 2022
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Non refund of residual amount

Cleartrip to pay amount of Rs. 41, 538/- vide trip id [protected] dated 28.05.2022, which is not yet refunded to me. kindly advise clear trip to refund immediately with monthly interest of 14%.

Regards

Sunil Kumar...
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sunilraj0306
from Ghaziabad, Uttar Pradesh
Jun 20, 2022
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Non payment of refund amount

Cleartrip to p amount of Rs. 41, 538/- vide trip id [protected] dated 28.05.2022, which is not yet refunded to me. kindly advise clear trip to refund immediately with monthly interest of 14%.

Regards

Sunil Kumar
#[protected]...
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shalaka lokhande
Jun 20, 2022
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Didn't receive any confirmation mail or msg

I booked at whispering wood on 17th 2022 June, amount of rs. 4095 has been deducted but I didn't receive any confirmation mail or message.
Also i tried out reaching them through mail, but didn't get any response.
Plans already got cancelled due to this and Also didn't get the money bacj...
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S
simisunny
Jun 17, 2022
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Refund on air india express

I had asked for a refund for the ticket I booked in 2020.but the flight got cancelled due tocovid I had asked for arefund in March 2022. You have send the message as the refund process started but I have not received any back. Please take this complaint seriously....
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During covid in April 2020 I was in Dubai & since the air travel was shut I was not able to travel. In Feb 2022 I got a confirmation from clear trip that a voucher has been made for for future travel & it can be used until March 2023.
I tried to use the voucher last week & it was declined with reason " voucher expired".
I have written to clear trip about this but there is no revert.
Request your help....
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A
aftab555alam
from New Delhi, Delhi
Jun 15, 2022
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Cleartrip Booking failed after transaction

I make a booking and transaction done but ticket not issue.
After payment screen become white and no trip number shared . help me get my amount back.

ANB CARDHOLDERS ON SPAN-SPAN, GCCNET-008888.315388.0609.[protected].09-ClearTrip...
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P
Pa1Naga
from Hyderabad, Telangana
Jun 15, 2022
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Airline pnr and ticket no. Iv5iuv, wmz26z

Address:Ramanthapur, Hyderabad, Telangana

Hello ClearTrip,

On Dec 7th 2021 we booked flight tickets for Hyd - Goa / Goa - Hyd (AIRLINE PNR & TICKET NO. IV5IUV, WMZ26Z). Total 7 tickets to and fro and it cost around Rs.72, 668. Our journey is on Dec 15h 2021 (Wed) to Goa from Hyderabad and return on Dec 20th 2021 (Mon) from Goa to Hyderabad.

We booked the flight tickets via credit card (My CC ended with 8983). We processed the transaction on Dec 07th...
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R
rajuldoshi
Jun 14, 2022
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Refund amount but not reflected

Website:www.cleartrip.com

Dear Sir,

Would like to inform that flight was booked through clear trip on 28th March 2022 for one passenger. Unfortunate flight got cancelled by airline on 18th May 2022 from Keshod to Mumbai. FLght No 9I-9676.

Clear trip is not refunding the amount and just telling you have to to wait for 48 hours.inspite of following up again and again no reply.

Infact in clear trip site is been updated that...
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pratikchudasama
Jun 13, 2022
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Flight cancelled by airlines but refund not received

I had booked 1 air ticket from cleartrip having trip id:[protected] for my family member on dated 9 May 2022 to visit Djibouti for business purpose but suddenly flydubai was cancelled my flight. And now cleartrip says the refund not possible beacuse airlines denied.
cleartrip is very big fraud. They take my all amount 42786rs. And now they dont want refund. They force me to travel other date.
I humbly request you to kindly...
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M
madhuforu2003
from Ahmedabad, Gujarat
Jun 13, 2022
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Unable to get refund as committed by Cleartrip on email

I booked a hotel - The Chariot Resort & Spa, Puri, Orissa, India for 2 days on May 18, 2022 with Cleartrip Trip ID :[protected]. Voucher Number: P[protected]/220518WR1K (Issued on 18 May, 2022) with checkin May 29, 22 and Check out on May 31, 22 for 2 adults and 1 child for amount Rs. 6936. When we reached the hotel on May 29 at 12 pm, we found out that there was no electricity from last 2 days and all travelers were yelling at the reception...
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D
Deric Moses
from Delhi, Delhi
Jun 10, 2022
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Fake hotel booking

I Booked Hotel through Cleartrip on 5th June. Booking was confirmed and the amount was deducted. They provided me the voucher for booking too where all details were mentioned correctly with Booking ID too which is attached. But when I contacted the hotel representative, they said that no booking was made from cleartrip. Also they expressed that they never had partnership with Cleartrip. Then I had to raise complaint in cleartrip and they...
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shrishti patni
Jun 9, 2022
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Hotel booking scam

They cheated me my booking is cancelled and amount is also not refunded...
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shriramsb
Jun 5, 2022
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Cleartrip not providing promised compensation

Website:cleartrip.com

Trip ID[protected]

I booked New Sea Palace Houseboat, Srinagar for one night(check-in date - 18/04/2022) through Cleartrip on 24/03/2022 by paying the full amount. I also received booking confirmation from Cleartrip. Upon reaching the hotel on 18th April, they said they do not have any booking from Cleartrip and denied my check-in. When I called Cleartrip, they said "it is not our fault" and denied responsibility. They...
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Parth Sarthy
from Patna, Bihar
Jun 4, 2022
Jun 15, 2022
This thread was updated on Jun 15, 2022
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Cleartrip Tatkal scheme for booking flight tickets

Address:Mumbai

I booked using the scheme thrice! I completed the entire process (even filled the CVV for my pre saved card) in 16 seconds!! But even then they say that the bookings have been full, pay the full amount.
This is a completely dishonest form of promotion, either there are no seats, and it's just a way to lure people and cheat then of their time and money, or the slots are way too less. I'd request the consumer complaint authorities to...
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A
asheesha68
Jun 2, 2022
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Dishonest advertising

Website:cleartrip.com

Reg the CT50AIR Tatkal scheme.This is a fraud promotion. I am an Infotech man. In my third attempt, using data caching of passenger deiails, 100 MB/s dedicated bandwidth and Amazon pay wallet I was able to clickpayment mode (after coupon applied) in less than 15 sec from the time of opening (12 noon) . Even then a 'sold out' message was flashed and I was offered to buy the ticket at full price. A faster response can only be obtained from...
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Nima2404
May 31, 2022
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Matter of urgency

Hi Team

I have been waiting for my refund for more then 2 months now. Spoke to your customer agent when I cancelled my ticket they said I should be receiving money in good time.

Reason was I used my after marriage surname and not maiden name hence

Could you please process it at your earliest convenience.

Attached is the email screenshot of cancellation and refund details.
br...
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Swastik T
May 31, 2022
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Refund not received for Trip 220503784588

This is regarding a trip which I was trying to book on 3rd May, 2022 with Cleartrip.

The payment was not successful, but the amount INR 23090 was deducted from my bank account.

Please refer the details below shared by Cleartrip Finance team.

RRN - [protected] for INR 23090
Trip ID[protected]

The refund is still not credited to my account and it has been 1 month now.br...
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Dear Customer Support,

As per the above mentioned subject, the passenger with the below details was not able to board her flight due to failure from your side to confirm her reservation to Air Blue. No prior information was given regarding this matter and the passenger only knew that her reservation has expired when she went to the airport.

PASSENGER BEENISH BASHARAT
CLEAR TRIP ID[protected]
FLIGHT...
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