Comments
Blackberry — wrong numbers given on receipt
I had given my bb phone at khar on 23 rd and waas told to contact them and come to collect the phone. However the number given by them is wrong and the numbers registered with just dial as well,This is a total cheat.
How do i track the status of my phone nw.,I stay t powai and now i have to take a off and go all the way to khar to chk the status.,...this is pathetic service
Dear Redington,
I had worst experience with my 1st BB (Curve 3G 9300). The battery got damaged in only 7 months and when I visited the service centre at Kolkata (Redington Minto Park, Kolkata) on 5th December 2011 (at 11:00 am), the gate keeper was sitting on the chair of the engineer. He inspected my phone and gave me the mobile number of MR.DEV ([protected]) to buy the battery in cheaper price. There could be some other fault, may be the battery is still ok. The engineer didn't even bother to look at my phone. I have used Nokia/Samsung/SE/Motorola before; but trust me, they never treat their customers like this!
Presently the device is heating up so quickly and the battery standby is only 2 hours. Could you please suggest what should I do? This is my last BB for sure.
Thanks & Regards,
Sayantan Ghosh
I had worst experience with my 1st BB (Curve 3G 9300). The battery got damaged in only 7 months and when I visited the service centre at Kolkata (Redington Minto Park, Kolkata) on 5th December 2011 (at 11:00 am), the gate keeper was sitting on the chair of the engineer. He inspected my phone and gave me the mobile number of MR.DEV ([protected]) to buy the battery in cheaper price. There could be some other fault, may be the battery is still ok. The engineer didn't even bother to look at my phone. I have used Nokia/Samsung/SE/Motorola before; but trust me, they never treat their customers like this!
Presently the device is heating up so quickly and the battery standby is only 2 hours. Could you please suggest what should I do? This is my last BB for sure.
Thanks & Regards,
Sayantan Ghosh
I have also given my blackberry 8520 to them but till today there is no reply from them and no one is picking up the phone ...??
Parag
Parag
Hello,
This is to bring to your kindly notice that we are really not satisfied with the service level of your Borivali West branch as the contact numbers mentioned are either switched off or it just rings.
I had given the charger for replacement on 01/09/12 and was told to me that after 10 days I will get replacement by Rupesh but when we visited the service centre now he is saying that again it will take 1 more week which is really not accepted as now it’s 15days and still you have not arrange for the charger replacement.
In this service centre the staff is also not co-operation.
He have mobile no [protected] of Mr Chaitanya Kancha but his cell is also switched off, see the level of your service centre.
Hope this issue will be escalated and the charger is delivered at my residential address.
Sammir waghdare
8 / 103 DISCOVERY CHS LTD
DATTAPADA ROAD, NEAR TATA STEEL
BORIVALI EAST
MUMBAI 400 066
Contact nos. 28541515 / [protected]
This is to bring to your kindly notice that we are really not satisfied with the service level of your Borivali West branch as the contact numbers mentioned are either switched off or it just rings.
I had given the charger for replacement on 01/09/12 and was told to me that after 10 days I will get replacement by Rupesh but when we visited the service centre now he is saying that again it will take 1 more week which is really not accepted as now it’s 15days and still you have not arrange for the charger replacement.
In this service centre the staff is also not co-operation.
He have mobile no [protected] of Mr Chaitanya Kancha but his cell is also switched off, see the level of your service centre.
Hope this issue will be escalated and the charger is delivered at my residential address.
Sammir waghdare
8 / 103 DISCOVERY CHS LTD
DATTAPADA ROAD, NEAR TATA STEEL
BORIVALI EAST
MUMBAI 400 066
Contact nos. 28541515 / [protected]
I HAVE PURCHASE A BLACKBERRY MOBILE Z10 ON[protected] I HAVE SOME ISSUE OF MY PHONE LIKE BATTERY NOT WORKING PROPERLY & MOBILING HANG SO I GO TO BLACKBERRY AUTHORISED SERVICE CENTRE ON[protected] I TELL THE MY PHONE PROBLEM TO BLACKBERRY SERVICE TEAM SO HE GET MY PHONE & GIVE ME 48 HOURSE TIME FOR SOLVE PROBLEM. AFTER 48 HOURS I COLLECT MY PHONE BLACBERRY TEAM TELL ME IS EVERYTHING OK OF MY PHONE. BUT MY PHONE NOT WORKING PROPERLY & BATTEY DIE. SO PLEASE HELP ME .
help me
I have never seen just a unprofessional staff …and only one lady addressing all the clients
Very small room which couldn’t accommodate more than 10 people, no a/c in the centre..
Apart from this I had send a mail on '[protected]@redington.co.in' to block my blackberry Model No – 8520, IMEI No [protected], Pin – 22B-49F88 As on 28TH Nov 2010 but till today nobody has taken the courtesy to reply my mail. I even tried call the regional manager of blackberry MR Chtanya on his cell no [protected] having no results.
How can a multinational brand like Blackberry effort to do this…? In fact I really appreciate the service centre of Samsung, Nokia, Sony & even micromax these people really know the value of their costumers…