[Resolved] Express It Courier — WRONG DELIVERY OF CHEQUE

D

dfrdharmu

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu

Dear Sir/ Madam,

I faced a problem with this EXPERSS IT Courier. I had to receive a cheque (returned) from Citi bank.
As i did not receive the same at the promised time from Citi bank, i called up bank and noted the AWB no ( [protected]) OF EXPRESS IT COURIERS. After i checked the Express it website and found that it was delivered. I enquired all the flats in my apartment (12 Flats) and there was no person available as mentioned in the website. I spoke to Citi bank and referred this matter, they raised a complaint on this courier.

On 29.10.2010 i got a call from a person from Express IT courier, Perambur Office, and he promised me to deliver the cheque on 01.11.2010 after investigation. After that i did not get any response and he did not attend my calls. I felt tired in calling him to the number he gave me. I even tried his Perambur office number but none of the calls are being attened. The courier was said to be delivered on 09.10.2010, and now the date is 08.11.2010 and i did not get the cheque in my hand. I keep calling Express it couriers but no response.

Now, Citi Bank is keep addressing this issue with the couriers, but no progress.

Can you guide me what to do.

Dharmaraj/ [protected]@yahoo.com/ [protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

M

Manoj.jais

from Agra, Uttar Pradesh

I, Manoj Jaiswal, facing the same problem. My courier has been sent from IDBI Bank through ExpressIT courier service on 14.10.2010. But I did not received yet my courier. Its almost over then 3 weeks. I contacted to Bank and they gave me the Ref Number and AWB Numebr. I checked online and I surprised that it shows the status Delivered on 22.10.2010 at 15: hrs. The receipant name is Sunita and relationship is Wife. In actual My wife name is Priyanka and we (me & wife) did not received any courier. I called too many times to courier company but they are not lifting my phone. I wrote an emal also but not getting any response from them. I am unable to understand that where they have delivered my courier because it is an important and crucial document. Also I need help that how can I get my courier.

Thanks & Regards,
Manoj

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K

kaling

from Chennai, Tamil Nadu

ExpressIT is the biggest fraud courier company i have came across. Even i faced a same story as you people. I have got a PAN card thru the courier and when i tracked the order, i have a message it is delivered and the customer support claims that the courier is delivered and some one has signed, but no name/number of the person is available with them. Web site holds information that the courier is delivered on Jan10th, today is Jan 18th and still I am waiting for the courier to reach me. I don't know whether i have to luck to get my PAN card or not.

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