[Resolved] ICICIcredit Card — Reward points transferred to Imint program | |
I was shocked to check my last month's credit card says I've redeemed all my points! When contacted ICICI Call centre they are saying all the points have been transfered to imint...without any intimation to me! Its very dissapointing to see that a leading bank which claims to be customer-service oriented works in a such pathetic way. I feel this imint program is a pure waste and just another way to sqeeze money from the customers. I suggest ICICI Bank should withdraw this program and should continue with their own program of redeeming points. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
574 Comments | |
Comments
I too have the same problem. All my accumulated points were transferred to imint without my consent. Not only that even after two years i have still not got my imint card. i have now transferred to Nashik from Delhi and wonder if there is any way they can look into my problem. Will the customer care take cognizance of this and settle my issue of non receipt of my imint card.
Reply
Yes I agree. First of all how ICICI can switch over and transfer all the hard earned ponits of all the customers at their own will. They should have given an option to redeem the points by some stipulated last date. As the IA FLYING RETURN has done in the past. Well It shows the working culture of ICICI.
I completely agree with all above quotes...
1. ICICI Bank never informed anyone about migration of reward points.
2. Despite of 2 reminders to imint customer care, I have not yet received my imint card... Poor Service.
3. This deal would be a black spot on ICICI's Customer Service (Directly or Indirectly).
1. ICICI Bank never informed anyone about migration of reward points.
2. Despite of 2 reminders to imint customer care, I have not yet received my imint card... Poor Service.
3. This deal would be a black spot on ICICI's Customer Service (Directly or Indirectly).
i want to change my address but call centre person s unable to cange the address
my address : PRAMOD F DOFE
CORPORATION BANK
KINGSWAY
SVP ROAD
NAGPUR
my address : PRAMOD F DOFE
CORPORATION BANK
KINGSWAY
SVP ROAD
NAGPUR
ICICIcredit Card — Wrong information
Today i spoke to your customer person, he told me like they cant convert EMI until 6 months.Before 2 days i spoke to one of your person, he told me like you can convert it at anytime, if its after 7 days means you will get an offer like low interst rate.Today i cant convert, so u r cheating your customers.Y u ppl are doing business like this.Cant you provide u customer care executive a training.Starting they told me like you cant convert until 3 months now 6 months.Is it a customer care.Im going to cancel this card, if proper action is not take.Executive name(Shabas).This is a fault on your side.Your guys provided information wrongly, how can i be a victim for this.He didnt call his manager or his superior, he told me, you can give complaint to anyone like threatening.You will record all conversation rite.then hear wat i spoke and ur guys spoke.This is a worst bank i ever seen.0
i am not receiving my statement regularly affecting my credibellity and extra charging from your side. please send me the statement regularly
ICICIcredit Card — ICICI Crdit card
can u help sir.this is my compliant application
Dear Sir,
My name is rakesh bhatia residence in Faridabad (Haryana). i m using
this card last 6 years. but last Oct Month 2008. Anyone use my CR card
through Online. 2 fraud transactions show my cr card. Immediate I was
card block and last 2.3 month call to customer care but proper not
response.
i was sending a fax many time
so i have request number SR97866447. another pls check ur computer. pls
take this action asap
30/10/2008 75425318305000273585593 VODAFONE ESSAR MOBILE NEW DELHI Rs. 1, 900.00(DR)
30/10/2008 75425318305000273585585 VODAFONE ESSAR MOBILE NEW DELHI Rs. 1, 800.00(DR)
Thanks & Regards
Rakesh
[protected]
Sub: Credit Card no. [protected]
Sir,
I lost my ICICI Bank Credit Card no.[protected] at october 2008. I reported the loss to your bank immediately the card blocked and closed my card.I repeatedly informed your Customer Care service, but to no avail. However, I kept receiving statements for the same no.I made payments as per the lost last statement details and every month received the statement.Finally I requested bank to tell me the final outstanding amount and allow me to close my credit card account as I was unnecessarily being harassed by service personnel for a non existing credit card.
However most surprisingly I received another statement for the same card the next month ie November 2008. Once again calls to your customer service cell failed to give me any satisfactory reasons for this error on their part.
At this juncture I request you to kindly let me know why I should be thus harassed by incompetent service personnel and finally what I should do to close my afore mentioned credit card account once and for all, as I don’t wish to maintain any sort of connection with ICICI Bank. since i have received imint card.I am not used credit card.my card was lost.So kindly clear my card account.
Yours faithfully
venkatesan.a
Sir,
I lost my ICICI Bank Credit Card no.[protected] at october 2008. I reported the loss to your bank immediately the card blocked and closed my card.I repeatedly informed your Customer Care service, but to no avail. However, I kept receiving statements for the same no.I made payments as per the lost last statement details and every month received the statement.Finally I requested bank to tell me the final outstanding amount and allow me to close my credit card account as I was unnecessarily being harassed by service personnel for a non existing credit card.
However most surprisingly I received another statement for the same card the next month ie November 2008. Once again calls to your customer service cell failed to give me any satisfactory reasons for this error on their part.
At this juncture I request you to kindly let me know why I should be thus harassed by incompetent service personnel and finally what I should do to close my afore mentioned credit card account once and for all, as I don’t wish to maintain any sort of connection with ICICI Bank. since i have received imint card.I am not used credit card.my card was lost.So kindly clear my card account.
Yours faithfully
venkatesan.a
Sub: Credit Card no. [protected]
Sir,
I lost my ICICI Bank Credit Card no.[protected] at october 2008. I reported the loss to your bank immediately the card blocked and closed my card.I repeatedly informed your Customer Care service, but to no avail. However, I kept receiving statements for the same no.I made payments as per the lost last statement details and every month received the statement.Finally I requested bank to tell me the final outstanding amount and allow me to close my credit card account as I was unnecessarily being harassed by service personnel for a non existing credit card.
However most surprisingly I received another statement for the same card the next month ie November 2008. Once again calls to your customer service cell failed to give me any satisfactory reasons for this error on their part.
At this juncture I request you to kindly let me know why I should be thus harassed by incompetent service personnel and finally what I should do to close my afore mentioned credit card account once and for all, as I don’t wish to maintain any sort of connection with ICICI Bank. since i have received imint card.I am not used credit card.my card was lost.So kindly clear my card account.
Yours faithfully
venkatesan.a
Sir,
I lost my ICICI Bank Credit Card no.[protected] at october 2008. I reported the loss to your bank immediately the card blocked and closed my card.I repeatedly informed your Customer Care service, but to no avail. However, I kept receiving statements for the same no.I made payments as per the lost last statement details and every month received the statement.Finally I requested bank to tell me the final outstanding amount and allow me to close my credit card account as I was unnecessarily being harassed by service personnel for a non existing credit card.
However most surprisingly I received another statement for the same card the next month ie November 2008. Once again calls to your customer service cell failed to give me any satisfactory reasons for this error on their part.
At this juncture I request you to kindly let me know why I should be thus harassed by incompetent service personnel and finally what I should do to close my afore mentioned credit card account once and for all, as I don’t wish to maintain any sort of connection with ICICI Bank. since i have received imint card.I am not used credit card.my card was lost.So kindly clear my card account.
Yours faithfully
venkatesan.a
ICICI has not provided the imint card to me and beforehand transferred all my reward point to unknowm imint acount. Thats a complete fraud and authourity looking into such matters should take ICICI to the court for their misdeed. Since I don't have any knowledge about the imint functioning it wouldn't be right to comment on them but definately the points charged are way to high. In India their should be some authority who has the right to question such things.
ICICIcredit Card — DESPITE OF CREDIT BALANCE TRANSECTION DECLINING
DESPITE OF CREDIT BALANCE AVAILABLE FOR SUCH TRANSECTION IN THE LIMIT OF CREDIT BALANCE CARD SYSTEM DECLINING MY INSURANCE PREMIUM PAYING TRANSECTION ONLINEAND DEACTIVATED MY CREDIT CARD WITH OUT INFORMING ME AS A CUSTOMER TO ICICI CREDIT CARDS.
ONCE THEY GIVE ME OFFER CHARGEBLE MEMBERSHIP OFFER AGAINST EXCEEDING MY CREDIT LIMIT BY 25000 RUPEES, NEITHER THEY HAVE NOT EXCEEDING MY CREDIT LIMIT NOR GIVING ME ANY REASON FOR THAT OFFER ACCEPTED BY ME
ICICIcredit Card — Incorrectly Charging Late Fee
Validity of ICICI Credit Card : Feb 2009.Payment Made by me : 1 day BEFORE due date.
Late Fee Charged by ICICI : Rs. 400
Reason Given : We have not received the cheque ??????????????.
SINCERELY BELEIVE THAT ICICI has run out of ideas to make money !!!.
I would wish the worst for such an organisation.
I am maintaining Credit Card Loan No. [protected]. I deposited cheque for Rs. 2000 in ICICI Bank and the said cheque was debited in my a/c on 15.12.2008 (a/c no [protected], State Bank of India, formaly State Bank of Saurashtra, East Punjabi Bagh Branch, New Delhi-26) but Rs. 2000 is not credited in my loan a/c. I call customer care center and he said my cheque is return and fax your bank to Hyderabad. I have sixteen times call to customer care centre but all time executive said send the statement again. Sir, I have already sending fax in Hyderabad and Bombay (five times) but to no response. I am very surprise. Three days back I again talk to customer care executive and he said fax not received. My monthly EMI is 1994.00 and every month I pay Rs. 2000.00. Every month I receive the statement and see Late fee charges and interest chares is showing. I request you to please look into the matter. My complaint no is[protected]Old), SR99703300 dated 12.03.2008 (old) and SR[protected] dated 08.04.2009. Lot of money spend in Calling of customer care centre and faxing Hyderabad and Bombay. A mail in this regard was also mail to customer care email but to no response. I am very much surprised and tired.
Is this what ICICI stands for a Cheating Bank? I never expected this. I thought it was one of the best Indian Banks going multinational but I now have my apprehensions about the bank. An early reply will help in not aggravating the matter.
Is this what ICICI stands for a Cheating Bank? I never expected this. I thought it was one of the best Indian Banks going multinational but I now have my apprehensions about the bank. An early reply will help in not aggravating the matter.
Wou'd like to know details on reward point management/ redumption. I use ICICI bank credit card.
IN MY ICICI CREDIT CARD CHEQUE PAYMENT WERE CREDITED AFTER A MONTH GAP.THAT ALSO FIRST PART AMOUNT WAS CREDITED THEN FULL AMOUNT WAS CREDITED THEN AFTER 3 MONTHS AGAIN "CHEQUE RETURN" AS PER ICICI AND ASKING TO PAY DUE WITH LATE PAYMENT FEE, INTEREST CHARGES.
IS IT A BANK? HOW PARTIAL PAYMENT WAS CREDITED? THEN TELLING THE CHEQUE WAS RETURNED AFTER 3 MONTHS. HARASSMENT OVER PHONE TO PAY THE DUE AGAIN.
INTENTIONAL HARASSMENT, FRAUD, FORGERY BY ICICI BANK
EVEN AFTER COMPLAINING AGAIN ALL CHEQUES WERE PARTLY CREDITED
SUCH A FRAUD BANK IN INDIA.
IS IT A BANK? HOW PARTIAL PAYMENT WAS CREDITED? THEN TELLING THE CHEQUE WAS RETURNED AFTER 3 MONTHS. HARASSMENT OVER PHONE TO PAY THE DUE AGAIN.
INTENTIONAL HARASSMENT, FRAUD, FORGERY BY ICICI BANK
EVEN AFTER COMPLAINING AGAIN ALL CHEQUES WERE PARTLY CREDITED
SUCH A FRAUD BANK IN INDIA.
IN MY ICICI CREDIT CARD CHEQUE PAYMENT WERE CREDITED AFTER A MONTH GAP.THAT ALSO FIRST PART AMOUNT WAS CREDITED THEN FULL AMOUNT WAS CREDITED THEN AFTER 3 MONTHS AGAIN "CHEQUE RETURN" AS PER ICICI AND ASKING TO PAY DUE WITH LATE PAYMENT FEE, INTEREST CHARGES.
IS IT A BANK? HOW PARTIAL PAYMENT WAS CREDITED? THEN TELLING THE CHEQUE WAS RETURNED AFTER 3 MONTHS. HARASSMENT OVER PHONE TO PAY THE DUE AGAIN.
INTENTIONAL HARASSMENT, FRAUD, FORGERY BY ICICI BANK
EVEN AFTER COMPLAINING AGAIN ALL CHEQUES WERE PARTLY CREDITED
SUCH A FRAUD BANK IN INDIA.
IS IT A BANK? HOW PARTIAL PAYMENT WAS CREDITED? THEN TELLING THE CHEQUE WAS RETURNED AFTER 3 MONTHS. HARASSMENT OVER PHONE TO PAY THE DUE AGAIN.
INTENTIONAL HARASSMENT, FRAUD, FORGERY BY ICICI BANK
EVEN AFTER COMPLAINING AGAIN ALL CHEQUES WERE PARTLY CREDITED
SUCH A FRAUD BANK IN INDIA.
ICICI — imint points not added
sir/madam,i have purchased petrol of Rs800/- from dewan service station, ajay enclave, subhash nagar, new delhi. and they have given me the the merchant copy of of that icici transaction and the award reciept too. but imint reward points are not reflecting in the transaction statement. pls. suggest me any solution or provide me some help regarding my complaint. thank you.
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