[Resolved]  Idea Cellular — Idea cellular not cancelling lien with HDFC taken for ISD facility

----- Original Message -----
From: rajneesh madhok
To: Grievance.[protected]@hdfcbank.com
Sent: Wednesday, April 29, 2009 6:25 PM
Subject: Fw: Requested several times to cancel lien with HDFC Bank


To
Grievance Cell Officer,
Grievance Redressal Cell,
HDFC Bank Ltd.,
Old Bldg; "C" Wing 3rd floor,
26-A Narayan Properties,
Chandivali Farm Road,
Off Saki Vihar Road, Chandivali,
Andheri(East), Mumbai- 400 072.
Email : Grievance.[protected]@hdfcbank.com
----- Original Message -----
From: rajneesh madhok
To: ccare.[protected]@idea.adityabirla.com
Sent: Wednesday, April 29, 2009 6:05 PM
Subject: Requested several times to cancel lien with HDFC Bank


To SPEED POST AD April 29, 2009

The Spice Communications Ltd
(An Associate of IDEA Cellular Limited)
C 105, Industrial Area, Phase VII
Mohali 160055, Punjab
Phone:[protected]
Fax:[protected]
Email: ccare.[protected]@idea.adityabirla.com



Sir,

I, Rajneesh Madhok Registered Member CORE (Consumer Online Resource & Empowerment Centre) has received a complaint from Mr. Hemant Gupta of RAJA RAM AGGARWAL AND SONS, RAILWAY ROAD, PHGWARA, DISTT. KAPURTHALA BUT IN YOUR BILL IT IS MENTIONED DISTT. JALANDHAR.

ACCOUNT NO.
MOBILE NO.
LEIN AVAILED FOR ISD
LEIN VACATED FROM 29/4/2009
REMARKS

439774
[protected]
From HDFC bank Phagwara for ISD facility
29/4/2009; Kindly cancel lien with HDFC Bank & provide Roaming facility to subscriber
REQUESTS SUBMITTED BUT NO ACTION HAS BEEN TAKEN SO FAR




Sir,

Mr. Hemant Gupta of Raja Ram Aggarwal & Sons has requested several times to cancel the lien on HDFC Bank Phagwara Bank Acccount No. [protected] RTGS/NEFT IFSC ; HDFC 0000055.



We hereby request you please issue instructions to the HDFC Bank, G.T. Road, Phagwara to cancel the lien on the bank account of a complainant with immediate effect.



Mr. Hemant Gupta had taken a post paid mobile connection with ISD facility. Now he don’t need ISD facility. Kindly provide him Roaming facility only. For your kind reference 1). the copy of Bill and 2). Copy of HDFC bank’s account statement is a attached herewith.



The complainant has requested several times to you to cancel the lien marked on the savings bank account number mentioned above but Idea has not cancelled the lein despite repeated requests



I hope you will take action at the earliest in the matter.



Yours truly,



(Rajneesh Madhok) Hemant Gupta

Regd Member Core (Consumer Online Resource Raja Ram Aggarwal & Sons

& Empowerment Centre) & Anti Corruption Bureau, Railway Road, Phagwara (Pb)

B-xxx/63, Nehru Nagar, St. No. 2,

Railway Road,

Phagwara-144401 (Pb)



Encl: 1) Photocopy of Invoice No. F/[protected]-09

2) Photocopy of HDFC Bank A/c Statement.

Idea Communications took over Spice Communications in Punjab. But the highhandedness is so much that the company is not vacating the lien taken from HDFC Bank Phagwara branch. From the last one year Mr. Hemant Gupta is running pillar to post to get justice but in vain. The Idea communications used to charge for ISD facility whereas the party has no need of it.