[Resolved] Irctc — nonrefund of momey | |
17/10/2009 Dear sir, Here with I am forwarding a copy of the complaint given to the Manager, Canara Bank, Ranny Branch, Pathanamthitta, regarding the non-credit of Rs.2103/- being the refund from Indian Railway Catering Tourism Council towards cancelling my e-ticket on 04/02/2009. But till date, canara bank, ranny branch is not giving a favorable reply. Please advise me, what I have to do to get my money back from IRCTC. Thanking you very much. Varghese Mathew, [protected]@yahoo.co.in From Varghese Mathew Elimullumankal House Karikulam P. O.,Ranny – 689 682,A/ C No. 1526, KERALA To The Manager Canara Bank, Ranny Branch P.B. No. 10, S.N.D.P Building, Ranni – 689 672 Sir, Sub:- Cancellation of train ticket - Non-receipt of amount Rs.2103/- from irctc, regarding – Ref:- PNR No. [protected] of ticket dated 25/1/2009 and Transaction ID No. [protected] For Rs. 2103/- to Canara Bank dated 5/2/2009 of irctc. I have reserved train ticket through the facilities provided by the IRCTC (Indian Railway Catering Tourism Council) on 25/1/2009 and the payment of Rs.2368/- was done using my ATM cum Debit card issued by Canara Bank, Ranny Branch for my A/C account No. 1526. The PNR No. of my train ticket is [protected] and Transaction ID No. for Rs. 2103/- is [protected]. Due to some unavoidable reasons, I had cancelled my ticket through IRCTC on 4/2/2009 and IRCTC informed to me by email that an amount of Rs. 2103/- has been refunded to my Canara bank account on 5/2/2009. But so far the said amount has not been credited to my A/C account. So, when I have contacted the customer care centre of irctc at Chennai through telephone (o[protected], they have instructed me to give the following contact ID to Canara Bank. Contact ID – 093850. Therefore, I request you to kindly take necessary steps to verify all the facts and credit Rs. 2103/- to my A/C account 1526. Thanking you. Ranni Yours faithfully 09/04/2009 Varghese Mathew, KERALA Enclosures 1. Copy of E-mail from irctc dated 6/2/2009 2. Copy of refund status of pnr no. [protected] dated 5/2/2009 3. Copy of cancelled Tickets History of pnr no. [protected] dated 4/2/2009 4. Copy of Booked Tickets History of pnr no. [protected] dated 25/1/2009 5. Copy – Booking details of pnr No. [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
sir it is is the third time I am going to lodge complaint .
Sir I had booked a Rail ticket of Rs 487/- through my credit card on 06/08/09 . The amount had been deducted from my account but neither the ticket was valid nor the amount was refunded to my account yet. plz in this connection the transaction for said amount is attached with for your confirmation.it was displayed that the amount was not received from bank while the bank statement showing that payment received from irctc.in this connection the following statement and details may please be referred.
Ticket History
Pnr Number 0 Transaction ID [protected]
Train No 3152 Train Name SEALDAH EXPRESS
From Station (JAT) To Station (BWN)
Date Of Journey 01-Oct-2009 Class SL
Boarding (JAT) Resv Upto (BWN)
Date Of Booking 06-Aug-2009 Total Fare Rs 487.00
Payment Not Received From Bank
.
MONTHLY STATEMENT SBI Card
Full Name Card Number Statement Date Page
DILLIP K MOHAPATRA 20 August 2009 1 of 1
Credit Limit (Rs.)
(including cash) 37000.00
Available Credit (Rs.) (including Cash) 25616.68
Cash Limit (Rs.) (as a part of credit limit) 14800.00
Available Cash (Rs.). 14800.00
PAYMENT DUE DATE
09 September 2009
* MINIMUM AMOUNT DUE (Incl.GST in Rs.)
2671.29
** TOTAL AMOUNT DUE (Rs.)
13376.65 D
Date Description Amount (Rs.)
Transaction for the account
20/08/2009 1993.33 EN EMI 02/36(EXCL GST 114.52) 1993.33 M
20/08/2009 TOTAL GST DEBIT FOR CURRENT STMT 114.52 D
Transaction for card number :: 5250
23/07/2009 TARINI STORE BHU IN 2110.00 D
25/07/2009 PATTANAYAK WATCH CO. & PURI IN 1280.00 D
28/07/2009 CELL DOT COM BHU IN 1275.00 D
Transaction for card number :: 5243
02/08/2009 BEDI CYCLE WORKS JAMMU IN 5457.00 D
03/08/2009 Online SBI ePayment [protected]IB01851722 28357.84 C
07/08/2009 Indian Railways Cateri DEL IN 495.77 D
20/08/2009 BATA INDIA LIMITED NEW DELHI IN 701.00 D
plz confirm about the above and inform me by
DILLIP KUMAR MOHAPATRA,
C/O RANJAN PARIJA,
At/ sidhamahavir patna,
Puri-2 orissa-752002, MObile No. [protected], [protected], [protected] & [protected] and EMAIL AS [protected]@gmail.com
Sir I had booked a Rail ticket of Rs 487/- through my credit card on 06/08/09 . The amount had been deducted from my account but neither the ticket was valid nor the amount was refunded to my account yet. plz in this connection the transaction for said amount is attached with for your confirmation.it was displayed that the amount was not received from bank while the bank statement showing that payment received from irctc.in this connection the following statement and details may please be referred.
Ticket History
Pnr Number 0 Transaction ID [protected]
Train No 3152 Train Name SEALDAH EXPRESS
From Station (JAT) To Station (BWN)
Date Of Journey 01-Oct-2009 Class SL
Boarding (JAT) Resv Upto (BWN)
Date Of Booking 06-Aug-2009 Total Fare Rs 487.00
Payment Not Received From Bank
.
MONTHLY STATEMENT SBI Card
Full Name Card Number Statement Date Page
DILLIP K MOHAPATRA 20 August 2009 1 of 1
Credit Limit (Rs.)
(including cash) 37000.00
Available Credit (Rs.) (including Cash) 25616.68
Cash Limit (Rs.) (as a part of credit limit) 14800.00
Available Cash (Rs.). 14800.00
PAYMENT DUE DATE
09 September 2009
* MINIMUM AMOUNT DUE (Incl.GST in Rs.)
2671.29
** TOTAL AMOUNT DUE (Rs.)
13376.65 D
Date Description Amount (Rs.)
Transaction for the account
20/08/2009 1993.33 EN EMI 02/36(EXCL GST 114.52) 1993.33 M
20/08/2009 TOTAL GST DEBIT FOR CURRENT STMT 114.52 D
Transaction for card number :: 5250
23/07/2009 TARINI STORE BHU IN 2110.00 D
25/07/2009 PATTANAYAK WATCH CO. & PURI IN 1280.00 D
28/07/2009 CELL DOT COM BHU IN 1275.00 D
Transaction for card number :: 5243
02/08/2009 BEDI CYCLE WORKS JAMMU IN 5457.00 D
03/08/2009 Online SBI ePayment [protected]IB01851722 28357.84 C
07/08/2009 Indian Railways Cateri DEL IN 495.77 D
20/08/2009 BATA INDIA LIMITED NEW DELHI IN 701.00 D
plz confirm about the above and inform me by
DILLIP KUMAR MOHAPATRA,
C/O RANJAN PARIJA,
At/ sidhamahavir patna,
Puri-2 orissa-752002, MObile No. [protected], [protected], [protected] & [protected] and EMAIL AS [protected]@gmail.com
DEAR SIR/MADAM
I HAVE BOOKED TICKET ON 14 AUG 09, PNR NO:[protected] AND
TRANSACTION ID:[protected]. DATE OF JOURNEY 27 SEP 09.
I HAVE CANCELLED THE SAME ON 11 SEP 09 .TILL DATE I HAVE
NOT GOT THE REFUND AMOUNT AFTER SEVERAL REQUESTS TO
MY BANK AND IRCTC.
KINDLY DO THE NEEDFUL
WITH REGARDS
JAYARAM
I HAVE BOOKED TICKET ON 14 AUG 09, PNR NO:[protected] AND
TRANSACTION ID:[protected]. DATE OF JOURNEY 27 SEP 09.
I HAVE CANCELLED THE SAME ON 11 SEP 09 .TILL DATE I HAVE
NOT GOT THE REFUND AMOUNT AFTER SEVERAL REQUESTS TO
MY BANK AND IRCTC.
KINDLY DO THE NEEDFUL
WITH REGARDS
JAYARAM
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Sir I had booked a Rail ticket of Rs 487/- through my credit card on 06/08/09 . The amount had been deducted from my account but neither the ticket was valid nor the amount was refunded to my account yet. plz in this connection the transaction for said amount is attached with for your confirmation.it was displayed that the amount was not received from bank while the bank statement showing that payment received from irctc.in this connection the following statement and details may please be referred.
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29-Oct-2009 [19:46:34 GMT+05:30]
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Ticket History
Pnr Number 0 Transaction ID [protected]
Train No 3152 Train Name SEALDAH EXPRESS
From Station (JAT) To Station (BWN)
Date Of Journey 01-Oct-2009 Class SL
Boarding (JAT) Resv Upto (BWN)
Date Of Booking 06-Aug-2009 Total Fare Rs 487.00
Payment Not Received From Bank
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Back
.
MONTHLY STATEMENT SBI Card
Full Name Card Number Statement Date Page
DILLIP K MOHAPATRA 20 August 2009 1 of 1
Credit Limit (Rs.)
(including cash) 37000.00
Available Credit (Rs.) (including Cash) 25616.68
Cash Limit (Rs.) (as a part of credit limit) 14800.00
Available Cash (Rs.). 14800.00
PAYMENT DUE DATE
09 September 2009
* MINIMUM AMOUNT DUE (Incl.GST in Rs.)
2671.29
** TOTAL AMOUNT DUE (Rs.)
13376.65 D
Date Description Amount (Rs.)
Transaction for the account
20/08/2009 1993.33 EN EMI 02/36(EXCL GST 114.52) 1993.33 M
20/08/2009 TOTAL GST DEBIT FOR CURRENT STMT 114.52 D
Transaction for card number :: 5250
23/07/2009 TARINI STORE BHU IN 2110.00 D
25/07/2009 PATTANAYAK WATCH CO. & PURI IN 1280.00 D
28/07/2009 CELL DOT COM BHU IN 1275.00 D
Transaction for card number :: 5243
02/08/2009 BEDI CYCLE WORKS JAMMU IN 5457.00 D
03/08/2009 Online SBI ePayment [protected]IB01851722 28357.84 C
07/08/2009 Indian Railways Cateri DEL IN 495.77 D
20/08/2009 BATA INDIA LIMITED NEW DELHI IN 701.00 D
* The Minimum Amount Due includes 100% of Government service Tax(GST). # C = Credit;D = Debit; EN = Encash; FP = Flexipay; * Contents of this will be considered correct if no errors reported within 20 days.
* In order to keep your credit card in good standing, you have the option of paying at least the Minimum Amount Due or any amount between the Minimum Amount Due and Total Amount Due, on or beforethe due date.
** Amount required to be paid this month in order to avoid levying of finance charges.
Account Summary
Opening Balance (Rs.) 98074.54 D
+ Purchase & Other debits( Rs.) 11433.29
- Payments, Reversals & Other credits(Rs.) 28357.84
= Total Outstanding(Rs.) 81149.99 D
Reward Points Summary
Opening Balance 2580
+ Points Earned 110
- Points Redeemed 0
= Closing Balance 2690
Please draw your cheque favoring 'SBI Card No.xxxx xxxx xxxx xxxx' and ensure that you fill your name and telephone no. at the back of the cheque and drop it in the drop box at the nearest State Bank branch or else mail it to SBICPSL, P.O. Bag No. 24, GPO, New Delhi 110001 by ordinary mail.
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