I am Travelling from Chennai to New-Delhi, I am submitting this reply while in train AC2 Coach # A3, after having my RUBBISH FOOD Supplied by IRCTC catering Staff. Today is 04-06-2008 @ 10:07 PM IST. My PNR # 4263782784 Train # 2615, GT Express.
Since yesterday ie. 3rd June 2008 Tuesday, when I boarded this train from Chennai Central at 7 PM, IRCTC Staff came at 8 PM and took an order for Dinner and when I asked him what is available he said only Veg. Biryani. I was left with NO option and I asked him to bring one, when he brought it, I took one spoon and it was Rubbish, I could not eat even one spoon of rice and curd was also sour and stinking. I had NO option than to throw that veg. rice biryani (as it is named) in the Drain. I made a complaint to the staff who brought it, he said what can I do? This Packets came from Station and we are NOT Cooking it inside the train, we don't have any control over it.
Sensing that, he is a poor staff I paid him for the Dinner Packet which I had thrown in the Drain.
Now Today Evening again he brought the Dinner and the ROTI was BURNed, Curd was Sour like yesterday NO Improvement at all. I asked him he said I can't do any thing this Dinner we have received from ITARSI JN.
When Contacted Mr. Sanjeev Srivastava, Catering Manager in ths train. Despite my several calls he didn't come with the complaint book.
The Catering is been done by: M/s. R K Associates.
IRCTC is Providing WORST/RUBISH Food to its Travellers.
There is NO Link on www.IRCTC.co.in for Complaints regarding Catering / Supplies in Running Trains.
IRCTC has Mordenised in just Booking eTickets, Putting Google ADs and Earning Revenues from that but NOT Providing Good FOOD & WATER to its Travellers.
In these Long Distance Trains in which I am travelling from Chennai to New-Delhi takes more than 36hrs. and NO place to EAT any thing in Train, It seems IRCTC wants its Travellers should be on FAST while Travelling on their Trains.
I APPEAL to the Honourable HIGH COURT, they should NOT ACCEPT the Letter from IRCTC that they have improved their FOOD, just by giving MONEY & Contract to IMRB they have managed to get the Certificate.
Can any one SUGGEST, where can I File an Official Complaint against IRCTC Catering Department Head, it seems they are EARNING TONS of Money as BRIBE from these Catering Contractors due to which General Public travelling in these Long Distance Trains have to FACE the Difficulty of travelling without eating on 36hrs. jounery.
Some thing should be done in this regard URGENTLY.
I would again say that even a dog cannot consume this type of stale Food.
Better pay heed to my complaint, or else I be forced to go ahead.