[Resolved]  Irctc — REFUND NOT RECEIVED TILL NOW AFTER CANCELLED TICKET

website of tourism of maharashtra — email address of this site is not working

Maharashtra governments tourism website is www.maharashtratourism.gov.in and when i tried to send email on there email address [protected]@maharashtratourism.gov.in of MTDC's REGISTERED OFFICE at mumbai.so that was failed so if that email is not working why they have given at there website contact option. i wanted to ask them about vacancy and carrer in MTDC because in this section also they have not provided any information. hope you will help me out.

IRCTC — refund not received till now

Sir/Mam
I cancelled my 2 tickets from irctc(user id - ankur_g90) - 3 days before and yesterday....
and till now i haven't recieved my refund money back...
PNR no. of the tickets cancelled are-
1. [protected]
2. [protected]

Also, more money has been deducted from my pnb acc.(user id-AQK004557) during last reservations from irctc....

I hope u will check for the same and solve it.

IRCTC — Refund of Cancelled Tickets Not Received - IRCTC

Details of the Conversation on Phone with IRCTC Official

26/05/2010 Time : 11:10 AM
Had A Talk on Phone No.[protected] and told The official who was on the line the complete Scenario related to the Refund Status, but before I Could finish the talk the phone line was disconnected. I think It was a female voice and I think that she told me was that it normally takes 3-4 working days for the amount to be credited back in the account. So lets wait for another 3-4 working days. Meanwhile continously trying but Customer Care is always busy.

26/05/2010 Time : 11:40 AM
Again Had A Talk With IRCTC Official (Neetu), told her the full scenario and the problem, first of all she was not ready to accept the blunder related to Failed Transaction, but when I told her that It has happened she told me send me the details of the transaction. I told her that already I have sent the email with all the related details. Again now I will send her all attachments for making everything clear.

Below is the copy of the email that I have already sent to IRCTC

Note: Pls Find the attached Files which were requried by the IRCTC Official (Neetu) as per the telcom with her dated 26/05/2010 11:40AM.

My userid (irctc.co.in) is : rizaameen

Also Pls guide as to what actually is to be done for getting the refund back ASAP. Looking forward for early co-operation in this regard.

1. IRCTC-Complaint Booking Ticket No. 1132350
2. IRCTC-Complaint Booking Ticket No. 1132424

Dear Sir/Madam,
This is to inform you that I had booked two tickets through irctc.co.in. Details related to the same are furnished below. Now the Problem is that due to un avoidable circumstances I had to cancel the tickets. Today i.e. 25/05/2010 I Cancelled the Tickets through the same website of irctc.co.in. Just wanted to confirm by when the amount will be credited to my account. For Your info I had Booked the Tickets using my ICICI Credit Card. Details Related to the Complete Transaction is given below.
Booking Status
Transaction ID PNR Number From To Date Of Journey Reservation Status Date of Booking
[protected] [protected] CSTM NGP 29/05/2010 Delivered 19/04/2010
[protected] [protected] NGP CSTM 27/05/2010 Delivered 19/04/2010

Cancellation Status
Transaction ID PNR Number From To Total Amount Refund Amount Cancelled On Type of Ticket
[protected] [protected] CSTM NGP 979 909 25/05/2010 eticket
[protected] [protected] NGP CSTM 656 606 25/05/2010 eticket

Till Here everything if fine but when I go in the Refund Status - Cancelled Tickets Section of The Website It Says "No Cancellation Ticket Detail" And When I check the Refund Status - Failed Transactions It shows two transactions

S No. Transaction ID Pay Status Reservation Status Total Amount Bank
[protected] Settlement Failed Not Booked Rs 254 ICICIBANK
[protected] Settlement Failed Not Booked Rs 515 ICashCard

When I Click on the Above Transactions ID's The Detail that it shows is totally different i.e. It is not related to the travel details for which the tickets were booked and then cancelled. It is altogether a different transaction which is displayed there. Pls. check the failed transactions how it is reflecting over there, because it is creating a confusion. As per the ticket Cancellation info displayed above My Credit Card Account should have been Credited by 909 + 606 Amount Which till now is not been credited. Pls guide me as to when it will be credited. I Know that IRCTC.co.in is a good website but this time sorry to say the expereince was not good. Pls look into the matter urgently. Waiting for your Early response regarding this matter. I am unaware of to whom should I escalate this matter to get the refund. All the options that are available on the website I have tried out and when I got finally got tired I thought that You Will finally help me out in getting my refund as early as possible.

Thanks & Regards
--
Mr.Riza E Rab Ameen
Technical Expert SAP/ERP/CRM (SAP - Techno-Functional Consultant)
+91-[protected]
Prefered Email : [protected]@gmail.com

It takes 3-4 days to refund. Please wait.

Regards,
Arnab Chakraborty
Email - [protected]@gmail.com

IRCTC — CANCELLED TICKET REFUND NOT RECEIVED

I cancelled a ticket on 09 Nov 2012 for train from Kalka to N Delhi, Shatabti Express.
PNR No is [protected] and Transaction ID is [protected].
It is more than a week now, I am yet to receive the refund for my cancellation.
May I request your expertise to resolve the problem. Thanks

I have cancelled on online my both way journey to Jaipur in 12/2015(probably in the 2nd week). I have received my refund of Rs.1330-for return journey from Jaipur to Chennai(vide POS[protected]. But I have not received refund for my onwards journey( Chennai to Jaipur).
The PNR No.[protected]
Transaction ID: [protected]
Train No: 12164
Dt. of Journey:26.12.2015

please do needful for the refund of my cancelled tickets immediately