IRCTC ticket cancellation - IRCTC ticket cancellation
I had booked 5 Tickets on 03-Nov-2009.And cancelled them in following order:-
Cancelled Date Refund Amount Refund Status Receipt Number Refund Date
19-NOV-2009 Rs 535 Refunded IRCTC.3272.20112009 20-NOV-2009
10-DEC-2009 Rs 1070 Refunded IRCTC.5092.14122009 23-DEC-2009
11-DEC-2009 Rs 1070 Refunded IRCTC.5092.14122009 14-DEC-2009
I got the payment for 19th Nover09 cancellation and also for 11 Dec-09 cancellation but the Amount for 10th -12-09 is still pending and i am contious talking to my Citi Bank and Irctc. My Bank is saying that IRCTC does n't refund amount yet for 10-12-09 and mention refund date for 10-12-09 i.e 23-12-09.
They gave me two number:-
Track number i.e:-469261
PW number i.e:-5601194498090911
and said talk IRCTC using these Number and said amount is stuill pending.
Its almost 1 month i am contionuosly talk to both they are not listening Properly and not giving satifactory answer.
Please look into this and resolve that asap.
i have almost 15-20 mails from both side but still problem persits.
The requires PNR Number is:-
Pnr Number 8336878424.
Today i.e 5-01-2010 when i talked to IRCTC the senior authority Person said you can go Consumer court we dont have any prob means they are not ready to listen me pls help me.
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