Airtel Complaints & Reviews

Airtel Broadband Connection — wrong Commitment by vendor

My company had taken an Airtel Broadband connection. Because the connection was installed on 17 of September 2007, at the home of some person named Amandeep Kaur, her Address is # 1613, 1st floor, Phase 3B2, Mohali.

It was discussed with the vendor that the whole bill will be paid by the company and not by the customer, so the bill should be posted at the company address. but now nearly waiting after 45 days the bill is not recieved, now the vendor is diverting from his statement. Initially he has not completed his formalities.
So I want from responsible authority to do the needfull to solve the above issue. So that we will be able to pay the bill.

Like this I have faced many problems from Airtel.

the vendor information is
Name :- Mr. Balinder Sharma
M. No:- +[protected]

airtel broadband billing — diverting the customers

i have avail an airtel conection couple of months back and i am staying in coimbatore in the bill they have provided the payment collection spots but when we just go there they are not collecting the cash and diverting to other place.i just contacted the customer care and informed but again this month they have spotted the same place as cash collection spot, ie the only cash collecting spot in coimbatore.the spot is in racecourse

Airtel/ broadband connection — Wrong commitment

I am Animikh Guha, I applied for Airtel broadband connection on 4/09/09. before applying for the connection i had asked the executives Ms. rajlaxmi Biswas, ph no - [protected] and Mr Sanjeev, ph no - [protected]whether they would be able to provide the connection by 7/9/09 and the connection should be done after 8PM. they said that it would not be a problem as before setting up the connection they would call me and fix an appointment and give the connection after 8Pm.Today is 10/9/09 and still no connection has been given to me and more over they have not even bothered to call me and inform me about the status. i have called them several times but have not got any concrete information from them. i have also lodged a complaint by calling customer service, complaint no. 24189716. Now i am really frustated and because i have already paid RS. 500/- for the connection. Before the payment they made all sorts of false commitment to me and after i paid the money they don't even bother to inform me about the status of connection. please look into this matter with seriousness, so that others do not go through the same situation.

Same thing happend to me also.
Nowdays Its pretty common in Airtel.
I think Airtel is cheating many customers like this.
I asked one of my friend working in Airtel about this. He told that we cannot get the money back from Airtel if the connection is not given due to their technical non-feasibility. Airtel will cheat us.
Forget about your money and inform your friends circle, not to apply for broad band connection in Airtel.
Airtel is going to loose many customers for these reasons. Obviously they have started loosing value in the stock market

Regards,
Augustin Victor.

I got the Refund of money from Airtel after a long fight with Customer care and Notel officer.

Animikh Guha don't give up. You can get your money back.

Thanks,
Augustin.

i am an old airtel user . one airtel agent come to me for selling new connection. & i agree to for purchase new connection then he collect 500 rs & form from me on 12-3-10 and when i ask him for the recipt he said i will give you tommoro .he didnt give me the recipt till yet & now i m calling from two days he is not pickuping my call the form no [cab no.] 2362825 and agent name is kuldeep soni his fso number DSARYPA12 so what should i do.


please take any action againts the agent .

I have applied Airtel braodband net connection thorugh Franchisee at Nanganallur his Ramesh i applied net on 04/01/11 to 11/01/11 they told we will net connection with in three days.But till now am not get connection Ramesh telling with hour we will give the connection.

But till date am not get the connection ,and he is not picking phone call and i sent so many sms ,till now reply.

Finally i sent sms return my amount and this week friday (14/01/11) ,if i will receive amount i will make complaits against you.

Ramesh/Thulasi his mob:[protected] / [protected].

Pls try solve and get amount return.

Balaji
[protected].

Hi

I filed a telephonic request to Airtel on 121 for cancellation of Airtel DSL Connection No. 4166392 (User ID: [protected]_dsl) on November 24 2010. After couple of days I got a call from their office and they asked me the reason for discontinuation of Airtel dsl connection. I told them that I am moving to different location (From Ramprastha Colony Ghaziabad to Royal Park, Ramprastha Greens Vaishali) so I want to get this connection disconnected. Hearing that the executive over phone said that he can get the same connection transferred to my new address in Vaishali with in 2-3 weeks and till then now rental will be charged from me. I said this is ok with me. I waited till 2-3 weeks but nothing happened and during the same period I got at least 8-10 calls to ask the reason of my request to disconnect the connection and I explained it each time.
After 3 weeks I got a call from Airtel Office and the person on line told me that Airtel does not have lines in location where I have shifted and they can not put on the connection then I asked him to disconnect my connection. He said he will do. I thought the matter is over and now I can look for other service providers those can provide me the services in my area. But to my surprise after two three days I got a call from Airtel and the person over phone told me that they are going to have line in my area with in 10-15 days and after that they can transfer my connection to my new address. Then I asked him about the rental during that period then he told me that no rental will be charged from me till the time they do not resume services at my new address.
I kept on waiting but nothing happened. In between, I got regular calls from Airtel office to ask the reason of my request to disconnect the connection. I explained each time the same reason and every time I asked them I disconnect my connection as they were not able to provide the services.

In December 2010 my bill got generated for rupees 720/- and I paid that as I used the services till November and I made sure that no dues were pending on my till the time I used their services.
Now the main story begins, my connection did not got disconnected any they kept on generating new bills for January and February, 2011. In January I got around 10 calls from Airtel office to pay the due amount, then I explained the entire scenario that I have paid the due amount till I used the services and I do not have to pay the bill as
1) I was not using your services
2) My request for disconnecting my connection already pending
3) I was promised not to pay any bill till the time my connection is resumed at my new address
Executive over phone whosoever called said that I was correct and I do not need to pay anything. But I February I started getting calls to pay the due bill, I explained the above mentioned reason but the executive insisted to pay the bill as it was generated. Since February 2011 till today I am getting regular calls from Airtel office and they are saying that I will have to pay the bill.

Now can you please let me now the reason why should I not go to the consumer court for the financial harassment and mental torture what I am going through these days? Executive are calling me any time and talking very sarcastically which is not expected from an executive such a well reputed company.

Please look into this matter as soon as possible else I am going to file a complaint in court.


In addition to this, On March 24,3011, I have also written to Airtel Nodal Officer to look into this matter but I have not received any response.

Thanks
Satyavir Singh

I had applied for a Airtel Broadband connection for my residence on 30th April 2011, Airtel's relationship executive who had come to fill up the form & collect the installation charges committed that the connection would be done in 48 hours (as I planned to work from home starting yesterday, 2nd May 2011). It’s been 4 days now I have not yet got any call from the engineer. Javed ([protected]), Abdul ([protected]), Makrand Sawant – Manager ([protected]) are the 3 people that I have been in touch with, all of these individuals have been totally unresponsive to umpteen calls made (the phone rings in the 1st & 2nd attempt) & in the 3rd attempt they switch off their phones????? I request Airtel to refund my 250/- cash installation charges, I have no more time, money & energy to waste on them. I am so pissed that I am doing away with the Airtel connection on my phone (which I had for the last 3-4 years) as well.

I applied for new airtel broadband connection on[protected]. Today is 8-8-2011 but there is no broadband connection installation when i talk to airtel they give it will be tomorrow, tomorrow and tomorrow. Today 10 days over but no connection. I need broadband connection by today otherwise i will go to consumer court. My mobile no. Is [protected]

Dear Sir,

I am Kanagaraj from Chennai,

May 1st, i have been applied Airtel Broadband Connection with Cash Payment Rs. 1000/-

After that they have told that they cannot provide the Connection because of the Connection Full in my area.

Then i have asked the refund, there is no proper response.

Jun 14th they have cancelled the connection, i was called them most of the time.

They gave me the complaint number also.

Atlast i got the cheque in June 29th, But the Cheque have been named as "LAMAGARAK"

Again i started to asking to customer care, they told me to visit near branch.

Submit the Cheque and give them one letter to get a new cheque.

WHAT THESE GUYS DOING?

AM I DONT HAVE WORK?

If they do like this, who will invite others for this BAD Broadband Connection.

All of my friends saying that better go to "CONSUMER COURT" and do case ?

If anyone can help me?

Regards,
Kanagraj C

Namaste Mr. Pandey,

This is to inform you that your concern listed on 07 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Pandey,

Further to our discussion dated 07 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Pandey,

We would like to inform you that your concern listed 07 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Worst service from Airtel trichy contonment office. These people are very worst and we waiting nearly 5 days to get Airtel connection today is 5th day and still we didnt get internet connection. We dont know what they are job. These people worst, worst, worst...

AirTel — to get information

can i get a list of incoming & outgoing calls list on net of by prepaid no . plz give me the detail of reason about the issue

i want detials of this no:[protected]

Airtel — information of contact timing

hi i am sanobar,
i want to know contact between these numbers, this is my no.[protected] & these are another no. [protected] - [protected] - [protected] - [protected].
please give me contact timing from 1st nov to 17th nov. plz give in detail.



thank you.

, welcome to hell.

I am not going to leave you. IBRAHIM USMANI, you have ruined the life of an innocent girl. Now, I am going to be her lawyer. Just wait & watch. From now onwards, you will always remember me.

I will make sure that you live in HELL through-out your life. I always treated her as my Love, Life, Destiny & cant see tears in her eyes. Enjoy….Have Fun…Now you will face the real disaster. I also know that you are working with Wipro KPO, Okhla. Ha ha haa.
All the Best Dude

recharge on 13/11/2009/ demo no. [protected] custmer no.is [protected] rs.120 give me detail.

AirTel — find full address of number

i want full address of Airtel mobile number [protected].pls send details on my email id [protected]@gmail.com

AirTel — information about number

i want to know information about the airtel number [protected]
my email id id [protected]@gmail.com

AirTel — need information

I am Anjali Parate. I want the incoming and outgoing information of the calls and messages from [protected] of last 4 months.. Thia no. is on my grandfathers name. Plz send me the info as early as possible on my mail id [protected]@gmail.com

Namaste Mr. Chhapuniya,

We would like to inform you that your concern listed 08 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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cell no ; [protected] this namber

plase give me a detials

thank you

[protected]

Airtel Postpaid Connection — Regarding Post paid connection

I am Aravindan .I am working in Hcl company.I am using post paid airtel(250 plan.I use to call often to singapore.so can you tell me whether there is any rate card available so that i can reduce my call rates...
please do reply...

Airtel Postpaid — Airtel postpaid cheat

i took a postpaid GPRS connection in jaunary paid 5500
i used connection for one week and the seem was barred stating that address verification has failed as they could not locate the address ...raised the request four times and they people claim that they tried to call me on my alternate number and the number was invalid.
then they reactivated the incoming but outgoing was blocked ...
i used to card of one month and they sent a sms stating that ur bill has been dispatched to ur home ...and it has been received
now when the address verification guy could not locate my home but the billing guy located it ...and still address verification failed.
now they have cancelled my number itself

[censored]s stole my around 7500rs in two months

be aware of the burglars and never take a postpaid connection there

Airtel Postpaid Connection — Post Paid Complaint

I am not satified with the post paid services, I am
facing Billing problems for more than two to three
times, I have paid the bill on 25.04.2008 and I have
received SMS that payment made on 27.04.2008,

Every Month I have contacting Airtel customercare
every month for the issue and I am getting the
complaint number but I am not getting the Fee Waived.


Bill payment details Bill No 59576 Bill dtd 25.04.2008
But I have received the message that Bill payment of
Rs 450 on 27/04/2008 at 07.20 P.M REceipt numnber
[protected].

on the Previous month I have made the payment on
24.03.2008 But I have received the message that Bill
payment of Rs 550 on 28/03/2008 at 09.24 P.M Receipt
Numnber[protected].


on the Previous month I have made the payment on
25.02.2008 at 07.00 P.M But I have received the
message that Bill payment of Rs 477 on 27/02/2008 at
01.42 A.M REceipt numnber[protected].

Pls find the complaint number
[protected].

Pls take necessary Action for the same.

Thanks & Regards

Krishna Moorthy.M.D

Dear Sir/Madam,

Please find enclosed herewith a copy of the monthly statement of aforesaid credit card of your reputed organization. In this regard, being a member of Tata Family, I have already released a cheque No. 559475 dated 20th May, 2008 of Central Bank of India, Deonar Branch for full and final payment of outstanding amount, which was billed unknowingly by you without my instruction.

I would like to draw your kind attention towards deduction of my cell phone billing amount from the TATA Credit Card which is not as per the consent or instruction of the Card Holder (myself). In fact, a photocopy of the credit card was submitted to the Airtel (Bharati Cellular) as a supporting document. I don’t know, how did you entertain such transactions without my prior instructions and it is also crystal clear that the user’s name in the bill is RIMA, whereas in Tata Credit Card the name of the holder is REMA.

What about Business Ethics? Do you only believe in recovery? What about Customers’ Satisfaction?

I had cancelled my post-paid connection in the month of Febraury, 2008, of which I have two receipts collected from the Airtel Gallery, Chembur of excess payment adviced by the executives of the Gallery for conversion of mobile connections from Post-paid to Pre-paid, the executive of the Airtel Gallery promised me that both the connections will get converted within 48 hours in the month of February, 2008. Unfortunately, till today, I am receiving bills for both the post-paid connections inspite of my frequent requests.

Is it possible to get the aforesaid amount back or do I need to contact ….. ?

Awaiting your favourable reply in this matter.

Yours faithfully,



Rema & Dilip Vasu Poyyara

hi i am vikas bohra my number is [protected], and i ahve postpaid connection if we do not make any call in a day.they charge 6 rs per day, and they increase the call rates in bill,

madachod sab Airtel wala sabka gand pharne hum a rahe hai

Airtel Postpaid — Cheating customers by Wrong Information to get new connections

Hi i am guruprasad 2 days back i got a call from Airtel office in Bangalore[protected] a lady by name Kokila told me about a new plan of 249/- rental per month, 600 mins free to any local GSM mobiles, daily 100 msgs free, Call charges - A-A 40ps, A- local Gsm 50ps, Landline 1re... I took a new connection [protected] now my plan is totally different. I am calling the above number but they not ready to speak properly i had called 10 times but they are disconnecting the call hearing my complaint. This is really worst experience i had with airtel.

ABSOLUTELY TRUE.

Airtel Connection — Postpaid Connection

I have taken an postpaid connection from airtel, But since the time i have taken it i have receiving calls from Cistomer care executives that they are going to Disconnect the connection as they have received the request for the same. But Surprisingly i hac=ve noever logged an request.Every time they called me i have always confirmed them my adress as well as certain credentials and several times i added a password to my no at Airtel office so that nobody can retreive my infortmation but still shockingky they cal me and say that again they havr received request for the disconnecvtion. Now when i moved to my hometown and just diaconnected a call from airtel office as iaws in roaming, They have diconnected my no.Now when i caled on my no it says that this number doesnot Exist.I ahve always made my Bill payments in time, Never delayed but still received a pthetic service from there end

Airtel — Cheating from Airtel - prepaid to pospaid connection

Hi

I had applied for getting my prepaid connection converted into a post paid connection but till date i have got this done all i m getting is a lame excuse and false commitments from Airtel executive which shows an unprofessional system process .

Airtel executive had been to my office on 25th June and collected the necessary documents and a amount of 300 RS giving me the Airtel SIM.
After that he said a verification executive will be coming to my place on friday and he doesn t turn up he calls me on Saturday he comes to my residence and does the verification again on monday i get a call from the airtel executive(Mr.Suresh) that he wants to meet me at my office but he doesnt turn up on monday and calls me on Wednesday and fixes a appointment at 2 PM where in he again doesn t turn up .
I approached the customer service for an update they said that in 12-18 hours it will be done which till date has not been done.
yesterday i escalated this to the supervisor (rajlakhsmi ) and she commited that it would be done in 12-18 hours which again was a false commitment . Yesterday evening again i call up the supervisor and he said that i will get a call and will be done in 8 hours .Today at 2.00PM i called up airtel i get a very bad response from (Shewta ) on this she has committed 4 hours and now i get a call from airtel saying that they would come for a verification again .
what is this scene or rather nonsense . I am a very old customer of airtel and i had never changed my number . Perhaps my number would say that.
If i don t get my connection done by today i would disconnect airtel and sincerely would not recommend Airtel to any people i know .
This shows how unprofessional and a false commitments airtel would give that too when Airtel is a king in Mobile network .

Its not more than 2 weeks and airtel has not got this done . When i asked for my money refund
airtel said that they wont do the refund.

Could you please help me on this as i am really un happy with the service.

Name : Pramod Salian
Cell : [protected]

Pramod

for any postpaid connections in airtel, (bangalore) kindly contact me on [protected], for the best corporate plans where the customer is benefited

dear sir
i am pradeep singh i am before 4 days new air tel postpaid connection on ghaziabad relation ship centre this no. is [protected] is not activate. this time is activate no. 2 hours commitement ya sir i am wait after 4 days this company is no responce is my no. activation please help me

Airtel — chitting costermers

I am consume of AIRTEL Prepeid mobile service my mobile no is [protected]
From Last 4 days I am receiveing SMS from Airtel saying "RC100 PER175 LOCAL + STD MINUTS. 150 MINUTS TURANT, BAKI 25 MINUTS 24 GHANTEME. VIDHATA 30 DIN" As per SMS I recharge with 100 & i got only 1.00 Minute talk time then I gave call to call center & asked for the same then I was told that this sceam is for "AIRTEL TO AIRTEL" ONLY But company is not disclosing this information now I was chitted by company.

Namaste Mr. Malleswararao,

This is to inform you that your concern listed on 07 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Malleswararao,

We would like to inform you that your concern listed 07 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Airtel — migration not done on time

I have filled the form for migration(pre to post) on dt 09/05 /08 with all the required documents, I was told it will be activeted within 48 hrs, but till today it is not activated.Yesterday on launching a camplaint, they called me and confirmed my prepaid and postpaid sim no. and assured me that it will be activated by thursday night(15/05/08), but nothing happened till now. And if I am calling them now, either they are saying that the server is down call after N hours or simply they are putting me on hold and then disconnecting the call. I had never used AIRTEL before, but still having an opinion that it is one of the best network provider in India. But now I can confidently say that Relience is the best. From my past 6yrs experience I have never experienced such situation in Reliance.I was planning to disconnect my Reliance connection but after all this I have changed my mind.

Worst service provider. I am suffering from the same problem

My details
DSL no-[protected]_kk
Fixed line no-[protected]

Namaste (srvxid),

This is to inform you that your concern listed on 07 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste (srvxid),

We would like to inform you that your concern listed 07 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Airtel — bundle of problems

1. whenever i cal their customer care no. to talk to their customer executive vo sab options bataenge except of telling the customer how to talk to their executive
2. without informing the customer kuch bhi activate karr dete hai and balance deduct karr lete hai... 1 no. ke chor hai
mere no. ko mushkil se abhi 1 saal he hua hai and till now they have deducted atleast Rs.150 - 200 frm my balance.
3. recently abhi 3-4 din pehle god knows airtel walo ne apne aap koi yahoo ki service activate karr di and mere Rs. 20 deduct karr liye... mushkil se inke customer care ezecutive se baat hui to unhone mujhe 12132 pe cal karr inke technical executive se baat karne ko kaha ... and i m constantly trying to cal them but every time ek recording bajti hai which says 'pls sms AIRTEL to 121 to know about your balance and validity qurries'
NOW PLS HELP ME WAT SHUD I DO
I M FED UP WID AIRTEL AND THEIR SUB-STANDARD CUSTOMER CARE SERVICE...
PLEASE HELP...

AirTel — about offers

Dear sir
I am an airtel coustomer. My sim no. is [protected] since 2-3 times componey is automatically activeing some offers like AL FRIENDS CHAT & S-JOKS & cuts my balance. I had complented to 121 coustomer care but they are not talking proprely & end the call .
i trust in this company so i usse it but if it will happen again so i m unable to use this company I will trust in other ones .
please sir try to solve this problem
Thanks
yours coustomer
paras jain

Nokia — not providing mobile part

sir, i bought a nokia 5233 handset on[protected], which is in warranty. touch panel of my phone is not working since july 20 2010. so i went to nokia care and ask for replacement of that part and they told me that after 15 days u may collect that part, but till now they haven't given me that part and as many times i went there for that part they just keep on saying that come after one week .
so sir , i request you to take some strict action against them.

thanking you

regards
akshat kaushik
[protected]

Nokia — NOT PROVIDING A PART

Sir,
I bought a nokia5233 handset (IMEI-[protected])on[protected].the touch pannel of this handset is not working so i went to nokia care and they asked me that come after 15 days and get your part replaced but but today 2 months have been completed but still they are saying that come after 15 days and whenever we went upto there they behave rudely without giving complete info. and also saying that go where ever you want no one can harm us .
So sir i need your help despirately.
Thanking you
Atul Kaushik
[protected]

Nokia — about the handset

hi, i had buyed nokia c3 handset 25 days back . and after 3 days only i got a problem in may handset. i went to customer care that time itself i request them to change my handset. but they did service and gave me back same handset. again with in one hour same problem occurrd again. and again it went for same servicing . i just want to ask one question from nokia.. that such a big and branded company nokia ...how can do this to customer . i hade paid money in thousand then why should i take repair instrument again and again. ands i request nokia says themselves a ''connecting people'' to cange my handset as i was saving money from long time to buy nokia. but my bad luck first time i buyed and the set is defected.
anita ahuja
[protected]

Nokia Mobile — HANDSET PROBLEM NOT RESOLVED

I have given complaint several times but the problem was not resolved by the Nokia Dealer M/s Devatha Communications/Kukatpally/Hyderabad till today .I have been facing very much difficulty from starting on wards ie 22/11/2010 ....But the Problem was not been solved and was telling "we are sending the hand set to Nokia Company"but they didn't give the Hand set to the company or not resolved the problem.
This is the seventh time that the same problem is repeated in the same dealer and again I have hand over the hand set for repair.

So kindly help me in this regard what steps I have to take to replace my Mobile.

Nokia — hand set

Dear Sir/Madam,
I bought Nokia c5-03 on aug 2011 and on the very day the handset starts giving problem . I also reached to Nokia care centre but i was not at all satisfied with their job please give some solution for this

i agree with this.

Different excuses given to me by AIRTEL CUSTOMER-
(i).This offer is not valid on your mobile no. Due to any technical problem.we will resolve your problem very soon
(ii).There is no offer in NOKIA LUMIA 620 at this time.
(iii).The offer was valid till 22 January 2013.Now it has expired.But same offer is provided to my friend on 21 March 2013.
(iv).The mobile handset which is you now using is detected by our system as NOKIA LUMIA 5202.
so the offer is not given to you.But i m not mad that complaining from 16 July.
I have original bill of NOKIA PRIORITY DEALER from wher i purchase the mobile.

Namaste Mr. Raika,

This is to inform you that your concern listed on 06 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Raika,

Further to our discussion dated 06 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Mr. Raika,

We would like to inform you that your concern listed 08 July 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Airtel Broadband — Complaint against Airtel Broadband

Dear Sir,

This is to register complaint against airtel broadband. I have been using this connection for more than 2 yrs. The connection was in the name of my friend and a month ago, I had given a request to change this to my name. I also have submitted necessary documents to Airtel for the address proof.

It's been more than a month now and the name transfer never happened so far and the worst part is my connection got deactivated (both broadband and landline) 10 days back by airtel. I have been visiting airtel outlet and also calling cutomer care for reactivation on daily basis. There is no response from airtel so far.

This has been the worst service I ever faced from airtel and I would like to cancel my connection also. I also expect a proper compensation for the inconvininece caused by Aitel. Please do the needful. Thanks in advance.

Regards
Dhanasekaran
[protected]

Namaste Mr. Kathuria,

This is to inform you that your concern listed on 06 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Kathuria,

We would like to inform you that your concern listed 06 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Hi,

I am being mentally harasses by airtel broadband team for making payment for the no which is not installed at my home but they have activated the no. No is [protected]. they have activated this no from may 29 2013. They are sending me messages for NBW etc. and i am getting threatening calls from them to make the payment.

I had already made complaints n no of times to resolve the issue but they say they are going to waive off the bill and resolve the issue. but all fake. I am being harassed continuously. I tried to seek legal advice but didn't find any. No one is ready. complaint no are 36317612 and 35928544.
new complaint no is: 38250302.

thanks,
Ambika ([protected])

Airtel — related to msg delivery

from dated 5/07/2008, time 12:00 a.m., no massage can send through my cell phone.when i contact a customer care a gentleman says"there may be a problem in my msg centre number".he gave a no.[protected] and says this is my msg centre no.but after set this number no msg can send.and whan i call on this number a well lady received my call and say this is not a customer care number, this is my personal number.it is a wrong no. which customer care gave me.i still dissapointed and think to leave airtel service.after 20to30 trial my call received by customer care. they have a bad attitude for me i don't know why. pls send me my msg centre number on my cell([protected]).waiting for ur reply

Airtel — Bill Delivery and Customer Care

My mobile number is +[protected].

I have received an sms from Airtel on January 28, 2009 that my mobile bill has been delivered vide POD number 4315353 and received by Manjeet.

I have not received the bill however. On calling the courier company, I have been asked to make the complaint to Airtel and request for a duplicate.

Upon calling the customer care number 121 of Airtel, however, when one tries to request for a duplicate bill by pressing 3 in the duplicate bill request menu which is what one is supposed to dial to receive a duplicate bill by courier, it states that that is not a valid menu option.

On the other hand, I cannot get past the IVR menu and speak with a customer care executive. Every time by the time it gets to the part that once presses 9 to speak with a customer care executive, the phone gets automatically disconnected.

Please help.

Hi this is parthiban.R I need one address for this Number ([protected]).
what the Reson meen? this gai last 2 month as be give the missed call and valgar message
and this is my Mobile Number:- [protected]

Namaste (modi.22j),

This is to inform you that your concern listed on 06 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste (modi.22j),

We would like to inform you that your concern listed 06 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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BHARATI TELECOM — SHARES ISSUE

Dear Sir

I am holding shares of the above company in demat form please inform the valuation of 10 shares as i want to sell them .

And when the shares will be listed on stock exchanges or how can i sell the shares

regards

rajul dedhia

Airtel - Bharti Telecom — Horrible Connectivity

I empathize with Airtel that there was a fire in their office. But how can they explain, SMSes being received 2.5 hrs. after they were sent, charges being levied for in-coming calls or for calls not connected to the other side & most of all broken connectivity. Even today, call connectivity is either deficient or dead.

How does Airtel intend to compensate its subscribers for lost connectivity, loss of business, having to pay PCOs & the like, the inconvenience & the IRRITATION of carrying an instrument that does not have its lifeline??

Please revert.

AirTel Bharti — customer service

my customer service no is turned off more than two days no contact to the customer care i need urgent help on nop topic

Sir, Previously I am using China mobile set. After received message from Airtel customer care I bought one New Samsung dual sim mobile hand set No C5212 before 15 days. even after changing the hand set I am getting the same message from the customer carecare. while contactede them they are not ready to hear & solve the problem. My hand set shows IMEI no.[protected]/5 for sim1 &[protected]/3 for sim 2 ie for airtel sim. kindly verify & doi the needful at the earliest

S.Purushothaman

AirTel Bharti — Customer Support

Customer Support

I wish to bring to the notice of all general public using Bharti Airtel's Services and especially the Management at Bharti Airtel itself, the abusive and the corrupt nature of the Customer Service Executives employed at the various Customer Support "Call" Centres servicing Airtel.and mobile tv help disk mobile number is [protected]

Customer Support

AirTel — Online login issue

I have registered for the airtel online services to check the postpaid details. but its not getting login since from the day i registered, from a month , mob no is [protected], the same is being faced by most of the post paid customer .

Airtel — on line recharge problem

Sir

Just now (27.07.2011 at 8.27 P.M i have recharge my airtel mobile Rs.50 but that amount not credit my Moblie but debited my account.so kindly help me.So many time i face this same problem.If any problem to on line recharge.

Namaste Gaurav,

This is to inform you that your concern listed on 06 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Gaurav,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Need New Service — Reg: Service

Dear Sir,

I am using Airtel Friend and Family Offer. Which ll be charged 1Rs per day and 20 Ps per Call. But when Comparied to other moblies they had many offers like 10ps to same mobile. Here we need to take a Package and still we need to pay 20 Ps per call. I need some new Offer. I don't want to leave Airtel so am requesting you to provide an Offer for my sake. as am one person in Airtel Customers who give good business to you.

Regards
Prabhakar Sripathi

Bharti Airtel Limited, broadband services/services not provided — refund of booking amount

Dear Sir/Madam,

I have applied for internet broadband connection through Bharti AirTel & concern had committed conncetion will be provided with in three working days but he hd not reverted more than ten days. Now I got a connection from BSNL.

I want to refund 250/- from the company. Details are mentioned below.

Cutomer Enrollment form no. 2104975. Cash Received Rs. 250/- on dated, 7th Feb, 2010.

Please look in to the matter on urgent basis.

Regards

Anuj Srivastava

[protected]

AirTel — Reg Airtel service

Hi,

I have purchased airtel sim from one of the airtel retail shops. Sim got activated and went fine.

But some persons send message to my no and asked some person names , i told that just before one week i got this sim.

I dont know about your friend so here after dont send any msgs like that i informed to them. Mean while i got some msgs from Bank reg account balance like that.

After three months my sim got blocked and i call to customer care and asked the reason why it blocked , they enquired my address and personal proof details after verification my sim working fine asusal.

Again after three months , my sim goes to inactive mode , i called to customer care and enquired about it. they mentioned that address are not matching so we blocked your no.

If someone used this sim already means , why they sold the same sim to me.

Is it my problem..

Before three months i informed all my details to customer care and they cleared my problems. If my address not matched why they solved my problem before three month.

I need a proper reply for this mail.

My mobile no is [protected]

Regards,
Ganesh

Namaste ( bhagwati associates ),

This is to inform you that your concern listed on 06 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste ( bhagwati associates ),

We would like to inform you that your concern listed 06 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — Bill issue

Myself gorakh yadav have a connection of mobile-[protected] last one year.

myself botherartion regarding not getting mob bill timely .my point is that last six month follow with airtel customer care but not response.last 12 month of mob bill without complain i have not getting the the bill.some complain no[protected]/21082771

Regarding complain number[protected] one call has been come from airtel and say your mrs received your bill but when asked to mrs that was fake information by airtel.

My purpose is that to receving of bill because need to me reimbursement from company.

This month today is closing date of financial year till not getting bill right now i will not get the reimbursement from our company, who will be responsible for this issue.

Sir,
my name is imran malik jhakowala i am useing aritel prepaid and my number ( [protected] ) from a year. my problem is that my balance is getting deducted unneccerey and when i am calling customer service number ( 121 ) they r not resoliving my problem and when i am calling them they are keeping my call on hold for 5 to 10 minuts and then they are hung up my call, and once they were rude on me the agentover there he was shouting on me. so plz do take this case very serouisley or ill do something to my self and write a complain for airtel i belive you people will take some serious action andget back to me as soon as posibale. maharastra nashik

AirTel — Bill Recording

Sir,
my name is Raj Kumar Maurya i am useing aritel Postpad and my number ( [protected] ) from a year. my problem is that my bill is getting deducted unneccerey and when i am calling customer service number ( 121 ) they r not resoliving my problem and when i am calling them they are keeping my call on hold for 5 to 10 minuts and then they are hung up my call, and once they were rude on me the agentover there he was shouting on me. so plz do take this case very serouisley or ill do something to my self and write a complain for airtel i belive you people will take some serious action andget back to me as soon as posibale. maharastra nashik,
Sir mera bill Isake bad pahale Bhi ho chuka hai customer care ka kahana hai ki bill me koi kami nahi hoga.

AirTel — about bill issue

Dear Sir/Madam,

Here i have dispute with airtel landine services from October 2009 to till date before october i had plan permonth Rs 750 for unlimited internet. then on october 22, 2009 i had change plan to Rs250 normal plan.

Then they show in november'2009 downlaoding charges which i had not used i had complainted about this issue by email and calling to customer centre till now i didn't get response what they they activate my landline[protected] for 7 days then again they discounted for all month from december to till date they doing this.

Yesterday i recieved call frm faridabad airtel customer the number is[protected] to my mobile number. They talking missmannered and abusing . so told them i don't want to use this connection anymore.

So please sir let me know wat i do with these problem. Awaitting for reply

AirTel — delivery of bill

my airtel number is [protected],its used bill of month NOV-DEC not delivered yet,my address is as c/o-basant lal,b-34,mansaram park,nawada,new delhi-59.

Namaste Mr. Modi,

This is to inform you that your concern listed on 06 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Modi,

Further to our discussion dated 06 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Dear Rakesh/Saurav,

Thank you for your reply..

My bill due date is over today and be sure Airtel will not disconnect.

I informed everything through mail to your ID [protected]@in.airtel.com dated 6th June-13.

Hope you understand my concern as a customer.


with regards

Ashish Modi

Dear Rakesh,

Today i received as usual xerox copy of my bills of this month which are not at all useful for me.

Please provide me all my original bills of last five months of both number so i can do the payment.


with regard
Ashish Modi

Namaste Mr. Modi,

We would like to inform you that your concern listed 06 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — Not Getting The Connection

I had applied for a Wireless Land Line in Airtel Kolkata Circle at least 15 days ago. Through their dealer M/s Fortune. I had Paid Rs. 1124/= thru Cheque. But till date I havenot get the connection. I had called several times to Airtel office, but I haven't get any solution from them.

Bharti Airtel Ltd — Broadband connection booking

Hi
I booked and gave documents for Airtel Broadband connection on 4 Nov 2008 and gave my cheque and id proof and was promised that within two days connection will be installed and till date the Cust Enrollment form is not reflecting in Airtel Database and when I call that executive they say that connection will not be installed and very rude and I just want to pass the message to Airtel officials about how unprofessional those sales agents.
Please if any Airtel official reads this message or new customers who want t use Airtel beware of these sales agents.
With Regards
Rohit Maini

Broadband — not getting connected

my tello-phone number is[protected] tarapur exchange maharashtra.my broad band connection is not getting connected showing tele-phone line is busy.i changed my portal password and broand-band password although i always filled correct password but not getting connected since last 15-20 days.
i approach local BSNL office but they are not able to solve this problem.
your BSNL broand service is not proper to make any further comments on it.please do the needful.
thanks.

airtel brandband connetction

airtel connetction

Broadband — Broadband connection not getting

Ref: Tele No.2528951 (perumbavoor Exchange)

I took the broadband connection for my personal use at home and located at Poonoor. Several times I complained to the officials about the bad performance of Internet connection and they tried to convince me their helpless by saying long distance from Exchange area. But my neighbor took broadband connection nearly one month before and he is enjoying the speed and uninterrupted connectivity. Ussually i am not getting the connection. if i got the connection, it will be disconnected with in 5 minutes. i am paying Rs. 250+ Monthly rent for modem for this kind of connection.

So i humbly request you to change my telephone line and provide type II Modem for uninterrupted connectivity.


biju.s

Airtel Broadband — Getting Airtel Broadband Connections

This is Ravi working as an Engineer. On 29.12.2009 I got a call from Airtel representative (Suresh) who asked for the new Airtel broadband connection. I refused initially then after continuous requests over phone i just thought of going for new connection. I asked all the details about the time taken and cost and other offers. A guy name (Francis) came and collected Rs.4000 and other documents from me and promised me that the new connections will be activated by 01-jan-10 but i did not happen. I tried calling the guys who came. No one really picked up my calls till 04 -Jan-10. It was really disguisting and ultimately i got the office landline number who initially called me and asked and it was from airtel office somewhere from west mambalam and asked him. He gave me another number and told me that you call another number (Mr.Madan) who is a co-ordinator(as he says). He said he will look into it and i got a message that main pillar got damaged and work is under progress and so the inconvenience. But they told me that it will be resolved by 09-Dec and asked two days time. but never responded on the day and to my call as well. so i called in the evening tfrom Landline number and they attended my call. They again had the same reason to say and asked for 2 more days. else why they promise initially within 3 days ? . why they didn't response to me in proper manner everytime i only called them...

still it is continuing and i am really dissatisfied with the service in this case .

Airtel Broadband — EAGER TO SELL CONNECTION BUT SERVICE IS POOR AFTER SELL

We live in greater noida and running a small home office. we decide to take an internet connection with airtel. so we called from one advertise and advertise person was come from noida from some goodluck associates sector 18 Noida.

at the time of selling a connection he was agreed with our all conditions like connection will be active within 4 days and person( Amit Sharma ) will contact you.

we give him a cheque and BOOM... after this problems are arising like a bomb. after three days a phone call came from AIRTEL associate that you will use this connection at multiple P.C as you have are running a home office so you need to change your plan to commercial. where as i never mentioned to airtel that we will run this connection to either multiple PC or has a team at my home office.

I will do lots of call to them and finally we both are proposed that i can give you a written mail of that i will not use this connection to multiple PC( where as AIRTEL never limit the PC number for any of plan.) but after few hrs mr shrma called me and said "no issue sir you do not need to send any mail". on this i asked so when wiring can be done so he replied as soon sir as everything is clear.

today is the 5 day and i didn't heard from them and whenever i call them they simply replied... SIR THE PERSON WILL CALL YOU BEFORE ARRIVED TO YOUR PLACE..

After that i call to AIRTEL broadband customer care.. and three time they request to hold my phone and after that never comeback to me.

I am still waiting for the person or call from airtel broadband. so help me..
Is they really an airtel associate? or is this really an airtel service.

Vishal
[protected]

Airtel Broadband — Not getting broadband connection

I am Pradipkumar Rane.
I have applied for a new broadband connection on 11th Jan2011.and my
application number is TBLR 205438.

I paid rupees 500 as installation charges to your executive Mr. T L Reddy(Mobile Number[protected] and he told me that I will get connection in 3 working days.

After waiting for 7 days I call up to your customer care number[protected] in
Bangalore on 18th Jan 2011.I registered a complaint.(Complaint number[protected]

Then after I registered 3 more complaints(Complaint numbers[protected],42275970,[protected] through different routes like customer care,email address([protected]@airtel.in),Nodal officer.Everybody promised to resolve the complaint within 1 day but situation remained same.Every time I have to give all my details while ragistering complaints.I spend almost 100 rupees to call customer care.

Every time they asked me to contact Mr. Sharad,Manager (Mobile no.--[protected]).He never responded to my complaints.

Now today after 16 days after paying 500 rupees as a installation charges,still I am waiting to get Broadband connection.

Pradipkumar Rane
Mobile number [protected]

Airtel Broadband — not yet get connection

i have applied for your broadband connection on 9th of feb. I got conformation message on 14th of feb that your application is processed.At time of taking connection your employee has assured me that you will get connection insatalled within 3-4 days but so for no one has came to installed the connection. I have tried to contact them for this issue initially they were rambling but after that they even did'nt pick up my calls.Then i approached to their manager for the issue he assured me that you will get the connection by end of tommrrow but i guess he was also rambling. After two days he also did'nt picking up my calls.
So i want you to to take proper action against these guys for wasting my important time and misguide me .Atlast Either refund my connection money or fix it as soon as possible
my CEF No-MYS 55120

Thanks and regards

Ritesh
ph no-[protected]
Mysore Karnataka

Airtel-BroadBand — Connection not yet get

Hi, i have applied for airtel broadband connection 2 weeks back. Still i haven't received my connection. and also the customer service also they are not providing. even they are not receiving calls of mine.

Contact details:
[protected]

please do the needful.

Thanks,
Rakesh

I have taken a Air Tel connection for my mobile with no.[protected]. From the day one i am not geting connectivity for doing calls nor getting calls. I have reported this several times to your local office Kurnool Andhra Pradesh bit all my efforts were in vein. I want my no to be activated with immediate effect.

Airtel Broadband — internet broadband not getting resolved

Hi I am using internet/broadband of airtel from last 2 year.

We always face regular connection/internet/ issue which gets frequently disconnected ..

we have given complaint several times to customer care and their technical department

Each time, they repeat the same statement, i understand your problem sir, it will get solved within 24 hours and each time, either complaint is getting resolved or some guy visits us and does something and say that in future it will not happen

within two or three days, the same nature of problem persist.

our last complaint number when i am trying to contact through their VRS, they are saying invalid

the customer care complaints number given by them are

4351220
4197126

and many more are there

but these are the latest one

This is crossing the limit of frustration .. the real problem here in india, we cannot sue them at all ..

here the company runs on their own standards

Helo Sir,
It is very disappointing to say you that your customer sarvice is very very poor.Myself Inderjeet Grewal recidence of 1267 sector 44-B CHD. I pay all your bills on time and still my broadband net connection is disconnected.I am really very dissappointed that this is your way to treat your customer who pays your bills on time also and still net is not working.
My airtel number is 4621267 and my contact no is [protected].
Kindly pay attention to this othwise disconnect my net forever...

Hi Inderjeet

I am same like you who pays bills on time except last time, when their payment gateway was down ...they will call hundred times when you don't pay the bill or delay the payment, but they will never get back to you if you complaint or raise your concern ... i hope there should be good laws to handle all these kind of monopoly ..the real problem is that the system itself is having more terrible laws than them and trust me more harassing..so ideally we cannot do anything except waiting for them to take any action ...

AirTel — Broadband Issue is not getting resolved

I am using airtel broadband from last one year. My broadband is not working from last three days and whenever I call them they just say that issue will be resolved within 2-3 hours.

I never get a proper response as well as proper behaviour.

My landline # is [protected].



Please look into this issue.

Namaste Ramajauam,

This is to inform you that your concern listed on 06 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Ramajauam,

This is to inform you that your concern listed 06 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Ramajauam,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel — About New Scheme make my self so sad

Sir, I recharge my account for Rs 47 According to the message received from Airtel on 22/10/2008.The scheme is "i can get Rs 1 for STD calling when i rechare my account for Rs 47.I Recharged my account For Rs 47.I didn, t make calls Rs 47, but the Balace show me Zero.Kindly look in to this matter and take action as soon as possible

AirTel — Regarding the New scheme

Sir,
My Mobile No is [protected]
I recharged my account for Rs 47 According to the message received from Airtel on 22/10/2008.My transaction ID is [protected].The scheme is "i get Talk time Rs 1 per Min for STD calling when i rechare my account for Rs 47".I Recharged my account For Rs 47.I didn, t make calls for Rs 47, but the Balace shown me Zero.Kindly look in to this matter and take action as soon as possible

[protected] Forwarded message[protected]
From: nithyan sekar <nithyan.[protected]@gmail.com>
Date: Oct 28, 2008 12:36 PM
Subject: [protected] & [protected]
To: manoj.[protected]@airtel.in, aes.[protected]@airtel.in, nodalofficer.[protected]@airtel.in, rajasekar.[protected]@airtel.in, [protected]@airtelindia.com


Sir/Mam,

I am Nithyanandh Sekar working in Sutherland for the past 3 years.I got two post paid connection before 10 days. My numbers are [protected](plan 199 ) & [protected](plan 125). It went fine till day before yesterday, i got a person to my door step for conformation got call, got sms to both the numbers for the address verification & every thing was fine. Suddenly Wednesday morning my [protected](plan 125). sim was blocked. i called customer care found that they have blocked it because they found that some one else is using it, and hance forth it can be used only as prepaid. But i am using it for my personal use. So called the person from whome i got connection & found that if i send a mail to this address this will be sorted out. So kindly do the necessary action to get the number cleared.

You can see my usage till date & find that i am unable to manage without that number activated for my personal use.

Call me at any time. If in case if i am not picking just drop me a message in mobile so that i can get back to you. I will not be on line always so will also check mail at 10pm to check for your reply. Kindly help me in getting this sorted out as soon as possible.

thanks in advance

Address :
No 25 gangai street
bharathi nagar
velacherry,
opp to TATA consultency services.
Chennai

I walked into airtel showroom the responce they gave was not acceptable. they told that they will raise a revisit but the revisit person will still say that it is not used by me.. How is that possible that even before they come & conform they will be giving this type of responce

Note : This is pending from 20th of October. As [protected] is on hold i am using only [protected] so call me in the same number


Regards
Nithyanandh Sekar
[protected]

AirTel — not giving sim

my Mobile phone has been lost somewhere and sim is in the that phone.
so i am trying my best to renew my sim same number and with same balance.
but i don't know that what was the reason the airtel company is not giving me new sim with new number ..
my mobile number is following..,
[protected]
this is on my name ..
pritpal singh
send me reply on [protected]@hotmail.com

All illitrate person are working in the Airtel world...no technical knowledge

Samsung — My number is not activate

My number is not activate because my purchase simcard of shope Malik telecom it not proper take me date so i am very distrube so give me help my new number is [protected].

Airtel Mobile Service — new scheme is not activated, i am not getting any response from airtel customer care

Scheme is not activated.
Hello,
I switched to local airtel calls 30p/min, other local & std 50p/min plan (pre-paid) on dated 3.1.2010.
I paid Rs. 65 E-recharged and no talk time E-recharge trans ID is[protected].
the scmeme is not activated neither any talk time given. recently i visited the airtel gallary spoke to
customer care executive noted my complaint and till date no response from airtel
when I call on customer service number 121, there is no option to talk to the customer care executive.
I have been with Airtel only for the reason that I don't want to change my cell number.
But now I'm fed up of Airtel and if I don't get a solution, I'll soon switch to some other service provider.

Please help.
regards,
shankar rathod

Airtel — Message not free

I have recharged with Rs 52 according to which i should get 500 national and local message free for 30 days.But on the contrary,my message have been charged from day of recharge.In 28 days,i have called customer care about 12 times regarding this problem, but most of the time they disconnect my number or tell to to wait for fix number on days.Even their supervisor told me that my balance will be refunded in 48 hrs and service will be provided but no such refund has yet been made to my number.
kindly look into this matter.

AirTel — Company not providing new scheme on my regular number

sir/madam,
I have a mobile connection of AIRTEL since three years. now they have launched a new scheme called AIRTEL FRIENDS. I like that sceme & it is affordable for me. butI dont wantto change my number. Company is saying that that service is available to new conections only. I want that scheme without getting change my regular number.
So kindly help me to have that scheme on my regular number.
thanking you

Yours Honestly
Vipin Khade
Ph No. [protected]

Airtel — not providing free facilities

according to the company's new scheme airtel was providing free mobile internet for 6 months on purchasing nokia mobiles.on 15th jan i purchased a nokia N8 mobile on which till now the free mobile internet has not been provided to me.

i have made many complains regarding this issue but there is no outcome.i felt like i have been looted in the name of this scheme.

AIRTEL/Mobile — Not Help New Customer

Sir,

My Name is Irshad Ishaq and i live at Jamia Nagar, Okhla. My Contact Number [protected]. I want your kind attention towards my complain against Air tel Service Center in New Friends Colony. My Porting Request Code Number is RD175924. This Code is valid up to 5th March 2011. Today I went in Air tel Service Center in New Friends Colony Branch community center for Mobile Probability. They told me this service is not in process. I don't know it is true or not. They said to me you should try in March or April.

After that i complained 3 times on this help line number [protected] and [protected]. But nobody take any action on my complained.

I want quick action on my complain.

Please solve my problem as soon as possible.

Thanks Regards
Irshad Ishaq

Namaste Mr. Sharma,

This is to inform you that your concern listed on 06 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Sharma,

Further to our discussion dated 06 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Respecte Airtel Personal,
In continuation I still not received any satisfactory reply from your side . I think its better to change mobile service provider inspite of struggled for your HBO of 2GB 3G free data.Kindly indorm me that where I have to deposite my Newly Purchased sim, so it can be used ny AIRTEL people to fool remain new customer

Thanks a lots.
bhanu sharma

Namaste Mr. Sharma,

We would like to inform you that your concern listed 06 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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sir,
as required I am sending my contacts details;-
NAME:- BHANU PRAKASH SHARMA
MAIL ADDRESS:_1A2, Mahavir Nagar Extension, KOTA(Rajasthan)|
PIN-324005 INDIA
EMail ADDRESS:[protected]@yahoo.com
[protected]@rediff.com
Landline No.:[protected]
Mobile No.:-[protected](AIRTEL)
[protected](BSNL)
[protected](AIRTEL)
[protected](VODAFONE)
Office NO.:[protected]
[protected](Office Mobile)
I am sorry to say these are my only contacts Detail, & hope it will easy for you to contact any of the media as you wish,
thanks
yours bhanu sharma

From: "[protected]@in.airtel.com" <[protected]@in.airtel.com>
To: [protected]@yahoo.com
Sent: Tuesday, July 16, 2013 1:02 PM
Subject: Re: MU COMPLIANT REGARDING 2GB 3G DATA [|BAL|Qrc614071313075518184721|]

Namaste,

This is with reference to your e-mail dated 14th June 2013, regarding your airtel mobile number.

We are unable to contact you in absence of complete and valid contact details. Please provide an alternate number on which we can contact you and resolve your concern.


For any further queries, you may get in touch with us at [protected]@in.airtel.com.

airtel appreciates your business and always welcomes your suggestions/feedback
Yours sincerely,
Manoj Kumar
airtel presence (airtel Customer Service Team)
bharti airtel limited
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.

SIR,
Its very surprising that although the above issue is not resolved AIRTEL people not Giving proper responsce as wellas reply.If they have any reply they can post here also so that everyone knows what the fact
bhanu sharma

Airtel Prepaid Mobile Connection — not working of my mobile from last 22 days

my mobile no is [protected] and my sim card identification no is[protected]

i got jus Rs 73.79/- frm airtel wid Rs 111/- voucher which is recharged on 23/11/2007 at 1749 hrs by E-recharge (transaction id[protected] but airtel had announced full talkvalue on this voucher on the same day.....now wht shld i do??
plz guide me further......as im in urgency for talktime.

Contact me at:
email id- [protected]@yahoo.co.in
mob.[protected]

my phone no [protected] is not working from last 22 days i hv purchased this no from BHOPAL on 8 of NOVEMBER 07 from RAJ ELECTRONICS MANSAROVER COMPLEX.

as i told to airtel they said ur phone will be activated with in 24 hrs but till now my no is no more activated.

so pls do take appropriate steps against AIRTEL

Airtel Prepaid — Wrong Information

Dear Sir,
Myself Mohammed Shakeel having airtel prepaid number [protected]. I was in Student college plan.The customer care has given me wrong information regarding the plan, for which I suffering for it. I have recharge for the450m plan. Than later I came to know about the facts of the plan. And now I like to roll back the plan. I cancel the current plan and get back to my old plan but they are not dong. I have placed twice request to the airtel but they not responding to it. I just to get back my old student plan that’s it. I am ready to forget my 450 rupees and all its facility too.
Please help me to get back to my old rate plan. I will be thankful to you.

Thanks.
Regards,
Mohammed Shakeel
[protected]

Airtel Prepaid — Wrong deduction from account!

I have recharged Airtel prepaid mobile No : +91 [protected] for Rs.2000.00 INR by Online from my ICICI NRI Account on 31/03/2008. This Amount has already debited from my account BIL[protected]/0107 on 31/03/2008. But I did't credit this amount in my above mentioned mobile No. Earlier I recharged Rs.121.00 to the same mobile No. This was credited my mobile at the same moment.
indly do the needful and take necessary action .

Your's truly,
Balasubramani Shanmugam.

Hi,
I am searching for brides and paid the money in Bride searching portal http://bharatmatchpoint.com/.
Before paying the amount they were saying that we have lot of profiles like that. After paying the money for that portal they are not sending the updates. This I am feeling it as cheating. Can you please look into this matter and let me know that what needs to be done to get my money back.

Thanks & Regards,
Uday

Airtel Prepaid Mobile Connection — Disconnection of Mobile Services

I purchased an Airtel prepaid sim about 20 days back.
I submitted the photocopy of my driving licence as Identity proof and the photocopy of address proof issued by my employer (Bajaj Auto Ltd, Pune) bearing company seal.
On 24th July I received an sms from Airtel that my docuements have been rejected.
And subsequently the mobile services were disrupted on 25th July.
I contacted the shop from where I purchased the sim card.
He said that I need not submit the documents again as he has not received the documents back from the salesman (one who collects documents from various retail counters). I kept visiting the shop for 3 days but no concrete action was taken. I got the phone number of the main collection center at Pimpri from the shopkeeper.
A lady there informed me that my documents were rejected but she had no idea why.
She gave me the contact number of the salesman who had collected my documents from the shop.
I called him up and he told me that the address on my licence was not clear. (Though I had submitted it as an identity proof). He asked me to resubmit the documents with the shopkeeper and assured of resuming my mobile services in a few hours. This time I submitted a copy of my PAN card as identity proof and a copy of company address proof.
But nothing happened. On contacting him again and again he started using foul language and told me to talk to the shopkeeper instead.
Loosing all hopes I went to the collection center at Pimpri on 30th July and again submitted a copy of PAN card and the original address proof issued by my employer.
They assured me that my mobile services shall resume very soon. Today it is 1st August and still no action has been taken.
I have been totally harassed by these people, whether it be the shopkeeper, salesman or the people at collection center.
Despite of numerous calls (from phones of various people) and visits nothing has been done to solve my problem. I have done all this amidst my busy office schedule.
I have been completely out of touch of my friends and family.
Despite of numerous promises from these people, I am still struggling to get my mobile services resumed. I am totally frustrated. What should I do?

I purchased an Airtel prepaid sim about 30 days back.
I submitted the photocopy of address proof along with a my recent photo. I didn’t received any sms or call from Airtel that my documents are rejected or not completed and subsequently the mobile services were disrupted on 15 September. I contacted the shop from where I purchased the sim card.
He said that I need not submit the documents again. I kept visiting the shop for 4 days. But nothing happened. On contacting him again and again he started using foul language and told me to talk to the company authorties.
Loosing all hopes I plan to complaint to your company. I have been totally harassed by the shopkeeper. Despite of numerous calls (from phones of various people) and visits nothing has been done to solve my problem. I have done all this amidst my busy office schedule.
I have been completely out of touch of my friends and family.
Despite of numerous promises from these people, I am still struggling to get my mobile services resumed. I am totally frustrated. What should I do?

For any other enquiry plz. contact on another alternative Number[protected]

Bharti Airtel — Prepaid Mobile connection

I had purchased 25 prepaid connections from Bharti Airtel for my staff on 15/12/2007 from IT World MAK Tower 52 S.P.Marg Allahabad vide bill no.10931 dated 15/12/2008 . At the time of taking the connections I was advised by the person coming from the local office of Bharti Airtel at Allahabad that the connections should be converted to lifetime incoming free connections on extra payment.I agreed to that and the required exercise was done before handing over the cards to me and also the value of Rs.20 was also loaded in the prepaid cards.
Some cards were utilized and others were kept safely till now . Now when the staff has joined and I have handed over the connections to them I am told that the remaining numbers will neither function nor can be corrected and fresh connections have to be taken .
I am running a logistics company and the numbers had been taken in serial for ease of functioning and the numbers have already been communicated to the principals : TVS Motor Co. Ltd and India Yamaha Motor Pvt Ltd

It is therefore requested that the numbers available with me may please be made functional immediately.

Airtel — lost prepaid connection

Hi, this is Deepak soni having prepaid connection no+91-[protected]. today I lost my mobile, i want to request the Airtel team to please block this Sim card.by which nobody can misuse my prepaid connection which has been lost.

Airtel Prepaid Mobile Connection — wrong deductions

Airtel has wrongly deducted Rs. 45.00 as hello tunes charges whereas i have not subscribed to any hello tunes.

airtel/prepaid connection — Contact Details of prepaid connection

I have lost my prepaid connection. I have already registered complain in nearby police station for the same.
I have lots of imp contact no. in SIM & i am facing very critical problems due to this. Can I retreive my all contact name & their names from my lost SIM.
I also want to know the Incoming & Outgoing calls from this no of last 1mnth.

I am a regular user of AIRTEL from last 7 yrs as i have 4 different airtel no's.

Kindly help me to get out of this problem.

thanking in anticipation.

Vinod Bisht

want to check docmunets status on my mobile so please activate my doc status
on mobile number [protected]

Airtel Prepaid Number — WRONG ACTIVATION

I HAVE THE AIRTEL PREPAID NO.[protected] . IHAVE COMPLENT SEVERAL TIMES FOR UNTHORISED CHARGES ON CUSTMORE CARE BUT THERE IS NO. GOOD RESPONSE PLZ CHECK IT OTHER WISE I WILL USE THE LIGGAL RULRS

Mobile ( PrePaid ) — Wrong Money Deducted

Name : Vikrant Mehta
Contact No. [protected]
Alternative No. [protected] .

I have received several calls from the below no. that to many times :-
[protected]
[protected]
[protected]
[protected]
[protected]

I have not even interested in this calls then also i have received a message from 12800 stating that i have opted for Welcomes Tune, which i have never opted for and soon my 15/- were deducted and then i received my song is in process ( 12800 ) and there was again 10/- deducted and there was a Marathi Song which was playing in my WT .
I am a Gujarati for what o will select this type of song . i have not opted for any WT, the money has wrongly charged towards my account, i want my money to refunded ASAP.

mere mob. no [protected] me se 3-4-09 ko subha 2 vaje cut kar liye gaye . bas 2 megs aye aur 1st time Rs.199 and second time Rs.150 (totl Rs.349) cut kar liye gaye is karan main bahut dukhi hoon pls mere Rs.349 vapis kiye jaye maine 121 par compplain bhi ki hai (jiska compplain 007984 hai ) meri roblem jaldi solv ki jaye n ahi to main koi hor action lene ke liye majboor ho jaunga.ls give me my money back soon . otherwise i will take other action
my name anudeep
mob.no. [protected]
complaint no.007984

AirTel — wrong deduction from my account.

Re.1 is being deducted from my account everyday even though i have not subscribed any scheme and every now and then they keep deducting money for downloading java or for browsing airtellive and till date i have not done any of these things.if you really have a good service then kindly look into the matter as soon as possible or i shall close my connection with you and also advice all those nearby me not to get airtel and i am also planning to go to consumercourt to complain against this company.

AirTel — money deduction from mob account

Hi,

This too much because this is happend two times in a single month, deduct money from prepaid mobile account without intimate me like:-
1. First time(14/06/09 at nigh), while i was talking with cust. care excu.(121) he hold me more then 30 min and provide wrong information which was i ask after then i disconnect the phone then i got lots of messages fron airtel related to services activation after then i chek balance and i socked it was just 4 Rs out of 294 Rs.then log a complaint and after so many followups from nodal officer after one day i got money (Rs.280) back and he committed me this will not happen again.

2. second time(18/06/09 at night), again deduct money from my mobile account without any message or intimation, suddunly i check my balance and again i socked it just Rs.14 out of Rs.266. Again i logged a complaint but no response till mow.
Ref no is [protected].
This is time taken process to take money back.
Please help me on urgent basis.

Regards
Dilip Dubey
[protected]

how to deactive Videshi Tashan please mail me

Myself ravi parashar having airtel prepaid number [protected]. .The customer care has given me wrong information through by sms regarding the plan, plan is now recharge20 and get 20rs this offer valid on aug. i have recharge my number on 19aug but talk time given to me 16.13rs i am not agree to your services.please help me


thanks

ravi parashar

I have airtet prepaid sim . no. is- [protected] most i use this sim for internet mobil office many time i have activated this service after 12 pm for 24 hour but it was working only 9 or 10 hour . whenever i call customer care for this prob they hold my call .

Airtel Prepaid — Regarding Deduction of Money

Respected Sir,

i , jayendran.v, mobile no:- [protected] , staying at vashi Navi Mumbai is using the AIRTEL PERPAID from last 4 years, my monthly usage is about Rs 200, which is sufficient for my requerment , they were providing a good service, i was satisfied with it, network in our area is also good, no complaint about the signal quality,
My only complaint is that the AIRTEL has started deducting money from my account without my knowledge by swithing on some servive for eq:- Bikinialert,Cricketalert,Matrimony ,even though i have not requested for it.They deduct money from my account and when i concacted their helpline at 999.they just refuse to refund it.
Because of it i am loosing a lot of money ,for the service i don't require.
i request you to look into the matter and stop this robbery immediatly

Airtel Prepaid — Regarding Deduction of money from my account

Respected Sir
I,JAYENDRAN . V . MOBILE NO:- [protected], had previously written a complint on 19-sep-2009, regarding deduction of money from my account,by switching on some unwanted service such as Bikini alert,Matrimony , Cricket alert ect.
This is in continuation a my ealier complaint. No action was taken against my earlier compliant, i only got a call from the AIRTEL COUSTEMER CARE and was told that they will look into the matter...my money hs not been refunded till date.
On 27-sep-2009 , i got a sms from airtel that Audio Cinema-543212 have been actived
even though, i have not requested for it, and Rs30:00 was deducted from my account without my permission.
I request you to the matter with the concerned authorities ,and further request you to stop this robbery immediatly, and refund my money at the earliest.

Thanking You

yours faithfully


jayendran.v.
[protected]

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,

Robin K

Airtel Prepaid Mobile Connection — Wrong Balance

I have a pre-paid mobile connection having number - [protected] (Orissa Circle-Bhubaneswar).

I recharged it for Rs.51/- on 29.9.09 at 6.01 PM vide transaction Id[protected].

Received sms to the effect that ERecharge successful with talk time of Rs4539.

But, I am constantly given the message "Your pre-paid balance is low", whenever I try to make a call from this number.

Balance enquiry from*123# reveals a balance of Rs.4.84 only! I am unable to make any call from it.

Pls. look into this atonce and rectify the problem.

Expect an sms from you on this matter urgently.

B C Mazumdar (Phone:[protected])
2nd Oct'09 - 10.10 AM

Airtel Prepaid Mobile Connection — Deduction of Re.1 per day for Vijai SMS even after unsubscribed

My mobile No.[protected].

I have received an offer from AIRTEL regarding VIJAY SMS and if opted I will receive SMS and Re.1 per SMS will be deducted from my prepaid balance

I have opted to UNSUBSCRIBE for the scheme and a response that my request for UNSUBSCRIPTION is received and accepted.

Even after the same, I am receiving VIJAI SMS and Re.1 per SMS is deducted for the past 5 days.

If the SMS IS NOT UNSUBSCRIBED AND MY AMOUNT ALREADY DEDUCTED IS REFUNDED, I SHALL BE COMPELLED TO FILE A SUIT AGAINST AIRTEL BOTH IN CONSUMER FORUM AND A COURT OF LAW DEMANDING COMPENSATION AND REFUND OF THE MONEY. MOREOVER, I SHALL FLASH THE SAME IN ALL LEADING NEWSPAPERS

PLEASE TAKE ACTION IMMEDIATELY.

E SIVALINGAM
No.2 (Old No.3) Narayanapuram First Street
Choolaimedu
Chennai 600094
Landline: 23720041
Mobile: [protected] and [protected]

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,

Robin K

recentrly 2 weeks i recharged my airtel card with Rs120.00..

Maine Airtel ki Koi bhi seva ative nahi ki thi

jab ke mere Rs 63.00 ( 8 times * 7) cut gaye against airtel customer executive said that you have been activated mega masti pack.

jab ke maine kitni baar call kar ke bola hai ki meri ek bhi service active nahi hain

firstly executive says sorry in our side, you have charged wrongly then he gave me refeund Rs.14( 2times * 7)

but aftrer 4 days phir wahi baat.

this time airtel charged me 63.00 ( mentioned as above)

and after 4 days once again charged me Rs.7.00


Many time i called to customer executive, but they said your request will be check in 72 haurs
Rs. 120.00 ke recharge main 70 rs. to mere aise hi cut gaye

i am not satisfied with airtel service.

Satyendra — Mobile Connection (Airtel)

Dear sir,

This is satyendra singh from jaipur.

i have been using a airtel mobile connection no. [protected] since 2006.

this is life time sim prepaid connection.

the company (airtel) has disconnect my no. due to documents problem.

They tell me for submit documents again.

when i visit their customer care center they told me to call to customer care no. 121.

when i call to customer care no. 121 they told me to visit their customer care center.

when i again visit customer care center they again told me to call customer care no. 121.

this is not a solution of the problem.

my no. has been disconnected from 15 days.

please help me about my mobile no. [protected].

Thanks & Best Wishes
Satyendra singh
Mobile - [protected]

Bharti Airtel — non activation of mobile connection

sir,
i have taken a mobile post paid connection from teh said company after the neccessary security amountof Rs.350 and completeing all formalities on 3rd of november 2009. But after the lapse of 16 daysmy connection is not activated. On inquiry from the company stotre & call centre does not staify me. Their people talks rudely.


I request u to take strict action against the aisd company who is makig false promoise and is deceiving us

I AM VERY SORRY TO SAY THIS. I CALLED TO CUSTOMER CARE ON ONE MONTH BACK AND I ASKED THE GPRS PACK DETAILS. THEN THEY ALREADY DEDUCT THE BALANCE OF RS30 WITH ASKING ME. I ALREADY RAISED THE COMPLAINT BUT NO RESPONCE. MY MOBILE NUMBER IS [protected]

I KINDLY REQUEST TO SOLVE THE PROBLEM.

Hi This Is Deepak From Bangalore Am The Freequent User Of The Airtel Gprs But The Executive are Cheating & Blaming The Customers. Simply They are Charging For The Gprs Service for 2 are Three Minute thay are charging 20 Rs

Airtel Prepaid — non delivery of product

I download a game from airtel.For downloading game Rs.99 deeucted from my a/c but game was not delivered.I complaint customer service (complaint no.[protected] &[protected]) but in vain.Every time they are telling that you will receive game in 2 hrs.but neither game is coming nor they are refunding money.

ineed allincomming and out going call detailsof [protected] from 11 dec 2009to15 jan 2010plzsend details to mymail

airtel/prepaid mobile connection — not abiding by sent sms

my mobile number is +91-[protected], i got a sms from the service provider about their new roaming tarrif and to quote "NATIONAL ROAMING PAR 60% KI BACHAT,SAATH HI RS 40 KA MUFT TALKTIME SIRF RS 46 KE RECHARGE PE". I got my number recharged by Rs. 46 on 24/01/2010 with transaction ID number[protected]. i still have not got Rs 40 on this number as was said in their sms.

Airtel Prepaid — Airtel Connection

Hi,

I am using Airtel Prepaid connection from past 2 1/2 years.
Suddenly Service has been stopped. SIM registration Failed error is thrown when i try restarting my mobile. I tried all ways and has confirmed Mobile is working fine.

Callcenter agent has suggested me to take the duplicate SIM seems SIM is damaged.
I approached Airtel Office near HP Petrol Bunk, Karve Road Pune.
Response I got is this Number was never in Use and they are not able to find the record in their system.
Finally for name sake, they are saying Validity had expired and It was not recharged for long time.

I have proof I had 145/- Balance in the account and validity till 22 June 2010.
Now they have confirmed they cannot provide service on the Number.

Please help.

please give me job

Airtel Mobile — deduction of money

I had recharge my airtel number with a message voucher of 15 days of worth rs11 on 3 march 2010 . On 5 march the voucher did not work on my number and all money on my no. was deducted. When i call to the customer care and asked them that I want my money back then they told me that there was a technical problem on my number but they did not give my deducted money back and instead of giving me my money they told me that they giving us facility on cheaper rate and they will not gave my money back.
well i am not satisfied by their response when i pay for something then it should be fruitfull to me .
so please refund my money i already filed my complaint to airtel customer care .
my no is [protected]

he is right

ya he is right and i also want to add something that they starting to charge when we call to customer care 121. well its shame for company like airtel

AirTel — Deduction of Money wrongly

Dear Sir,

On 4th April ,I noticed that Rs. 317.87 have been deducted from my account balance , so I called Airtel customer care and came to know that it has been charged due to GPRS surf from my mobile from 6Pm , 3rd April to 3AM 4th April .

As per my knowledge I have never asked to activate my GPRS to Airtel customer care and did not surf internet in my mobile from the start o[censored]sing my connection (Aug , 09). From customer care they repeatedly told me that I surfed so the charges have been deducted which is absolutely impossible .

Thanks
Amitayu Ghosh

AirTel — Deduction in Prepaid Account

Sudden deduction from my Airtel TN prepaid mobile account yesterday night around 9.00 PM from my number [protected].

It's my mandatory, why did you charged and I have not even activated any of the VAS. There is none of acknowledge or reason by intimating SMS for deduction.

I have transaction ID as SMS for Erecharge and why did you deduct the paise of 20Rs. Need of proper response hope.

Airtel prepaid mobile — on activation problem

the number is [protected].................it is my no and i 've last recharged about rs.301 and i had a booster of sms of 10000................... and i am getting a problem of no calls can be made or can come in too............ and i 'm in trouble and unable to connect my parents too.................... so if you clear this fault means it ll be helpful to me........ and as well as to my parents ..and some7,8days ago only this fault occurred due to fault in photo and i 've submitted all my documents correctly as soon as i received the message......................

Airtel — wrong charges on prepaid connection

i have prepaid connection of airtel No.[protected] heaving bad experience form airtel i have complaint to customer care above wrong charges dedcted from my balance. they send me text massages and i never download the same even though they deduct from my balance. Also i have send sms on 121 "do not call" even though they dont stopped the sms from outside.please check my account and give me justice and free from mental harashment from airtel.

Airtel prepaid mobile — Deduction of Money

Sir,
I own a Prepaid mobile No [protected] - Airtel Prepaid. Frequently they send a Service message and even if we delete the message they deduct some money saying -You have subscribed for this.
Last week they started deduct Re1/= per day and I made a complaint. Then they stopped. Again yesterday at5.25 PM one service message was received and immediately after receipt it was deleted. But within few seconds one message came- from AD-54321-Thanks for subscribing Airtel Hungama and Rs.99/= is deducted from your account Balance. When we called 121 to customer care and inquired the executive told we have activated for subscription.

THis kind of looting of money is frequently happening in Airtel.
We already sent a complaint about unwanted receipt of messages on 01 July 2010. But they informed the sending of sms will be stopped within 45 days from then.
But even after that they send service sms and deduct ( Looting ) money.

I request you immediate intervention in this and get me my money back.

M.Deivasigamani
COntact No:- [protected]
Amount deducted from:- [protected]

Airtel — Prepaid Account Account Activation

This is maheedhar from bangalore. I lost my SIM card(no [protected]) on 23rd Oct 2010 , On the same day i have taken dummy Sim for the same number from Indira Nagar Air tel show room, bangalore. They said that it will get activated within 4working hrs. But this is 3rd day. till now my number didnt get activated. I tried to approach the executives in the same show room. But there is no proper response from them.In spite their response to customer complaints are not proper.

I was about to get Final round of interview call from HCL to the same number.

Now who will be responsible for this.
If airtel provide job to me?

Please Help me,
Regards,
maheedhar

Airtel Prepaid — TO GIVE ME THE WRONG MESSAGE

MY MOBILE NO IS [protected]
I HAVE MESSGE COME FROM DM-TIME AND WHENEVER I CALL ON THIS NUMBER MY 50 RS. BALANCE IS CUT
SO WHAT I CAN DO?

Airtel Prepaid Mobile Connection — wrong information

I got a message from airtel on my mobile number that I would be getting full talk time on a recharge of Rs 299. When I recharged my phone I got the requisite money but alongwith it also the detail that for this amount I will be charged Rs 1.20/ call, wheras my normal call rates were Rs0.60/min. So in effect by giving incomplete information these people have fleeced me. WHen i tried to call the customer care, they start charging me the money for talking to the representative but my call was never connected to the representative. i am thinking to go to consumer court so that they do not overcharge in future. Please help me i[censored] can. My mobile no. is [protected]

Am surprised that Airtel services has dipped down so drastically... that I can no more see any customer service agents who can speak in English.. Its sad to say that Airtel is going from Good to bad... I have made atleast 10 calls from the past two days and there was no person who can speak in English and respond to my concern. At this rate I think people will get real skeptical about getting an Airtel connection. Please have English speaking people in the customer care dept, so that people like me can get my issues resolved... It is sure becuming a concern now. Thanks.

Airtel Prepaid Connection — Money deducted by Airtel on the name of mobile service

Dear Sir,
I lodged a complaint against Airtel regarding they have deducted twice Rs. 5/- from my prepaid account Mob No. [protected]. On 25/12/2010 at 1848Hrs I received a message from Airtel << Your Jobs on mobile service has been renewed. You have been charged Rs.5/- for 5 days of service. Send TIPS to 5432105 and get career [protected]@just Re1/day.
I have several time asked Airtel please activate DND on my above said mobile number but there was no effect of my any request. Later on they have started so many promotional calls and messages on my mobile. I stopped my account from recharging but on 25/12/2010 it was hight of nonsense when my account went in negative with above said message.

I request to my honorable sir please take a necessary action against the culprit and make sure my money should be back in my account.

Thanks and regards,
Satyendra Verma
[protected]@yahoo.co.in

Airtel Prepaid — Wrong Deduction of Money

Dear Sir,

I am airtel mobile user with prepaid SIM mobile no.-[protected]. For past few months I am noticing that AIRTEL is wrongly deducting money from my account on false subscription of services. This time on I got a message from AD-54321 QUOTE "Thanks for downloading DartsDolls from Airtel. You have been charged Rs. 50. Join Gamesclub at http:/gclub.in".

This amount of Rs. 50 has been deducted from my account DESPITE THAT I HAVE NEVER EVER SINCE THE DAY I GOT THE SIM , I SUBSCRIBED ANY SUCH TYPE OF SERVICE.

I very often hear such type of complaints from other persons also and I am confident that this is a DELIBERATE AND MALICIOUS PRACTICE adopted by the management of the company to increase its INCOME by CHEATING the customers and practing unfair trade practices under MRTP.

I request AIRTEL to immediately refund to my account Rs. 50/-
else I shall proceed legal action against the Board of Directors of the Company who are solely responsible with the affairs of the company.

I also request to STOP all types of promotional advertisements on this mobile number.

Regards,
SATINDER PAL SINGH

prepaid mobile connection — reactivation

I have my prepaid cell no [protected] which by chance during my visit to USA was misplaced in MUMBAI on my returning back I cannot find please help what to do?

Airtel Prepaid — activation problem

dear

respected sir/mem
i am mohit kumar tyagi.i am working in aegis BPO as CSA with airtel prepaid process inbound UP EAST. my complaint is my airtel prepaid connection not activeted without any reason.i am try customer care 198 complaint hepline no.but there side no responce and my call put on hold and after some time my call is disconnected.
so i request to u please take action imedately and my no. is [protected] please chek my document and activeted my number.


my document is----
name----Anil kumar Gaur
address----house no---F-13/16/13 Lane F - 13 Block F krishna Nagar New Delhi
my employee id[protected]

so please chek my document and take action quckily....
regards----mohit kumar tyagi

Subject :- Airtel Prepaid to Postpaid connections

Hi,

Myself Harshal. I submitted the forms for converting Prepaid to Postpaid connection on[protected]. But till now i.e. 03-Feb-2011 its not activated.

I submitted the forms at below address,

Ankit Communications
4B, Jay Towers, Akurdi, Kalbhor Nagar, Mumbai Pune Road, Pune. 411034

The services provided is really very worst at this airtel gallery.

Here are the contact nos which they provided for the follow up but not so effective: [protected]

Regards,
Harshal N.

Airtel Mobile Services — Activating services which was not asked to subscribe and deducting money from my account

This is to inform that the I am a customer of AIRTEL mobile services for last three years. But for last three- four days I am finding that inspite of not subscribing the Services Like Airtel talkies,,Romance and so...are being activated against my account and deducting money. On calling the customer care and informing about the matter they started telling that i have subscribed it no one else.. and they will not refund the money. My question is if i am not subscribing who is subscribing it?, is it the not the fault of the company people sitting in the system and activating the subscription? Why it is happening on regular basis? My no is [protected] issued from dehradun. this mail may be considered as official launch of my complain.

regards
P BASU

AirTel — money deducted from prepaid account.

Dear Sir /Madam
Its been 2 to 3 months since repeatedly again and again money is being deducted from mobile no. [protected](prepaid).Type of deduction is 1 re per day at atime .once 15 rupees were deducted for some prachidesaievent.On calling airtel customer care, they you have activated some xyz service and thats why balance is being deducted.Actulally we never activated any service still this kind of blunders happens, They also committed to return the money to the account but that also never happened . please take necessary action.

Airtel/Prepaid — Deduction of money

Dear sir,
I am an Airtel customer. Recently I had recharged a sum of Rs. 249.00 in my airtel mobile with no: +91-[protected], on dt.12/03/2011. But, 48hours later I found all my money deducted from my account. When I complained the customer care executive he forward my complaint with the complaint no.CBDCC[protected] and asked me wait for 72hours. After 72hours when I called again to ask about my complaint on dt.18/03/2011 at about 11:00AM, a customer care executive mis-behaved me and disconnected the call without solving my problems. In addition he blocked my call to customer care. When, again I called with a mobile of my friend, even he blocked his number to customer care. Now I am even unable to contact any customer care executive for which I feel mental punishment from Airtel. So, I request for a help to solve my problem. Here I must mention that my language during the conversation was HINDI.
Sincerely,
Bhupen Behera
+91-[protected]

BHARTI AIR TEL LIMITED — wrong deduction of balance in prepaid mobile

on 23/05/2001 Rs.82 was wrong deducted as usage of internet whenever gprs pack has already activate on my no.[protected] as on 22/05/2011 and its confirmation already sent to me . after inquired nobody give response from airtel . Rs. 6 has already been to make call to nodal officer and customer care regarding enquiry about this . if there is any cunsumer forum pl help me.

pradeep kumar sharma dwarka m. no [protected]

airtel/prepaid mobile connection — deduction of balance

13sir my name is Rahul Kumar and my problem is that , there is daily deduction of balance from my mobile no.[protected]. I have complaint to the custmer care of airtel many times and the request reference number was ROVAD[protected] and ROVAD[protected] but there is no solution of my problem. I am very sad by the behavior of custmer care. My deduction of balance is 5 rs per day which is continue till now and there was also 80 rs deduction one time. Sir, what should I do ? Please help me .

AirTel — activation of prepaid mobile service

Sir, my airtel prepaid mobile service is deactivate due signature error in address proof in last 3 days. Today i submitted once again my address proof at airtel outlet mangalore. But service not active. So i suffering from this problem. My mobile number is [protected]

Bharti Airtel — wrong deduction from prepaid account

got activated gprs on my phone [protected] for Rs 98 on 1 Jan 12 but Rs 30 deducted from my balance in prepaid account and customer care is not responding on calling 198

AirTel — money deducted for services not activated

sir i have been charged for value added services which i had not activated and after contacting the service provider they say thaT THEY CAN ONLY REFUND RS 10. and the rest is beyond their limit ,services like kanada ,cartoon network had been activated all by itself when i dont even speak the language.it is a rip off and it will only force us to change our service provider if it is not attended to.

Airtel Prepaid Mobile Connection — not responding

Hi,

I am using the Mobile prepaid connection from since 2003 the Bangalore costumer care executive responding not properly.

Thanks.

AirTel — Prepaid Mobile Connection

Dear Sir
I have recently purchased an airtel prepaid connection and I had duly submitted all the necessary documents. It worked for around 10 days and thereafter I have received message from airtel that my documents were incomplete.
Thereafter I have again submitted all the required documents to the airtel gallery but still it is not working. I am struggling with customer care representative arrogant attitude and still my connection has not been started.
Kindly look after the case and do the needful.

Thanking You
Abhishek Mehta

AirTel — Deductions from Prepaid Account

Hi,
I am Jayesh, My Mobile number is[protected] and is of Airtel Mumbai Circle.
Airtel is deducting Rs.5 (FIVE RUPEES) daily from my Account.
For past 21 days I am calling up Airtel Customer Care daily to stop the unnecessary services which they had started on my prepaid account and deducting money from my prepaid account.
Please let me know on how to resolve this. I am tired of calling up them daily. They just provide me service request number everytime I make a call on Airtel Customer care but my request is never taken into consideration.

Airtel prepaid mobile — Airtel Prepaid offer

I am using Airtel from last 5 Years(No [protected]), When I tried to change to different service provider I got a offer from Airtel to reduce the call charge. So I accepted to stay back with Airtel.. This is happening from last 2 month but still this offer is not activated for my number, When I ask customer care again they give very poor response...

airtel/mobile connection — Wrong deduction from prepaid connection

I have a prepaid mobile connection of Airtel. My no. Is [protected]. I m being charged unnecessarily for Internet services which I have never done. I made a number of complaints and was told that since GPRS is on I m being charged. To which I stated that please disable my GPRS. I was told that this service once discontinued will be for ever. Accordingly I was categorically told that GPRS services have been discontinued and no charges will be levied. But I m really helpless as the charges are still being levied. I think to keep their operating cost low, the company is hiring some half-baked stuff who come for pocket money as has been the trend in the State of Gujarat. I m sure the same must be true for other states. There is absolutely no seriousness on the part of these fellows and the consumer suffers as u hardly find any redressal for your complaints. Most surprising with a customer base of 120 million, how can a cash rich company like Airtel afford to be so callous.

Namaste Lt. Sharma,

This is to inform you that your concern listed on 05 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Lt. Sharma,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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