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27 Reviews
  Tsering Wangmu on Jun 18, 2012

recharge unsuccessful

i made my recharge through "paytm" i received the conformation code but i didnt get my recharge i dont have credit and all the shops are closed i want my money refunded as soon as possible or resend the recharge again my mobile number is 8015214383 and the order number is 40613661 my name is tsering wangmu
and this is troublesome just send my recharge again
26 Comments

Comments

Jul 1, 2011 by
kishore.d
PayTM - India
 
sir,
i recharged rs 222.00 to my vodafone number(9886869271) with paytm web site using s.b.i on line banking . The money has been deducted from my account and the s.b.i refernce no is IG56604093 but the recharge was unsuccessful...please help me out
Jul 4, 2011 by
PayTM Customer Care
PayTM - India
 
@Kishore

We have initiated the refund for the unsuccessful transaction.

Kindly contact us directly at care@paytm.com.
Jul 23, 2011 by
ajoy narain
PayTM - India
 
My transaction details are:
Sir,

My card is charged of rs 1000/- but tata sky recharges not successful


Order Number : 2856840
Registered User : 9810149685
DTH Operator : Tata Sky
Subscriber id : 1019950821
Recharge Amount : 1000.0
Payment Mode : DTH-Credit Card (CITIBANK | 542556)
Transaction Date: 22-Jul-2011 06:42:35 PM IST

Note: This Transaction will appear in your bank statement as 'PayTM' or 'One97'. The bank transaction id is 201107229375375.
Jul 29, 2011 by
PayTM Customer Care
PayTM - India
 
@ ajoy We have reviewed your transaction and your refund has been initiated.Please contact us directly at care@paytm.com for further assistance.
Aug 19, 2011 by
Soumyatanu Adhikary
PayTM - India
 
i ddnt get my recharge even though rs 100 ws deducted from my bank account.
ph no of recharge 8296933370
Aug 30, 2011 by
su1267
PayTM - India
 
i recharged my mob. no. 9468458758 on 29 aug 11 with 110 rupees and ur order no was 4240790 but i have not got recharge till now . n mobney was debeted from my account. plz do helpfull
Aug 31, 2011 by
vipin8
PayTM - India
 
mene jb recharge kraya to mere mobile pe msg aya k "ur acct is rech with Rs.01 core tt, plz pay Rs40." lekin mere mobile me balance nhi aya h...plz solve the problem.
Aug 31, 2011 by
vipin8
PayTM - India
 
i recharged my mob. no. 8956118887 on 31 aug 2011 with 40 rupees and ur order no was 421409 but i have not got recharge till now . n money was debeted from my account. plz do helpfull
Sep 5, 2011 by
Priya Nath Verma
PayTM - India
 
I recharged my mobile no.9431929196 for Rs.200/- by raising debit against my Bank Account. Your order no.4047156 was advised to me vide your SMS dated 25th August 2011 confirming receipt of money but my mobile has not yet been recharged. The balance of BSNL does not include the recharge amount of Rs.200/- as yet. Pl. advise status of recharge. Pl. help.
Sep 22, 2011 by
jitender786
PayTM - India
 
i recharge the uninor numder 8858264203 but recharge is not suuccessful, my order number 5052372 recharge amount 50
my login id and number 9041215350,
i want to know why the company not give contact number, i have 5 time complaint in the company by email on care@paytm.com, but company not take any action, please transfer my balance in my account or recharge my number 9041215350 with 50
Oct 10, 2011 by
mannan.it
PayTM - India
 
Dear Customer,

We regret that your recharge of Rs.50 for Mobile 9911307559 on Paytm was unsuccessful.

The recharge failed because of a technical error at BSNL - Kerala.

Amount of Rs.50.0 has been refunded as Paytm Cash, making it a total available Paytm Cash balance of Rs.50.0. This Paytm Cash can be used for your next recharge or any other order at paytm.com.

You always have option to transfer Paytm Cash to your bank account, just visit Order Status page and click on initiate transfer.


Your order details are as follows:

Order Number: 5480384
Registered Mobile Number: 9911307559
Order Date: 26-Sep-2011 02:44:21 PM IST
Payment Mode:
Rs.50.0 paid by Net Banking (State Bank of India)

Note: This payment may appear in your bank statement as 'Avenues India Ltd', 'TechPaytm', 'Times of Money' or 'Bill Junction'. The bank transaction id is IG68985186. And don't refund my money...
Dec 24, 2011 by
karan9590
PayTM - India
 
just now i recharge my no 9590124708 by your paytm but i didnt got any recharge and Rs 30.0 is deducted from my a/c pls recharge my a/c no.
Dec 26, 2011 by
k.mahajan12
PayTM - India
 
Recharge of MTS datacard unsuccessful. It has happened 2 times in december. Both times I tried recharge of 198 and it wasnt successful. After payment gateway authentication, it showed HDFC rejected your payment while I got sms that payment has been succesful from my credit card.
I believe paytm people are just earning money by deducting money and not recharging.

Order Number: 12472441
Transaction Date: 25-Dec-11 21:14:36

I will soon be moving the case to consumer court if something is not done.

khushoomahajan@gmail.com
Dec 30, 2011 by
Sharath Vasan
PayTM - Chennai, Tamil Nadu, India
 
i today(30-12-2011) signed up in paytm and recharged my number 9840153401 with Rs.50 through net banking,
the amount got debited from my account but i didn't receive my recharge.

so kindly recharge my amount in my number .
Jan 3, 2012 by
PayTM Customer Care
PayTM - Chennai, Tamil Nadu, India
 
Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

We have checked your Order history on www.paytm.com. We request you to send us the bank statement in order to resolve this issue as early as possible.

Should you require any other assistance, please send us a mail at care@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
care@paytm.com
Mar 9, 2012 by
rajjangir
PayTM - Chennai, Tamil Nadu, India
 
dear sir my recharge not dun im recharge to data mts 8432903245 rs500//so i wont know y recharge no dun pls reply
Apr 19, 2012 by
shubham18
PayTM - India
 
sir i hav recharged my tata sky dth with amount of rs.2750 on PAYTM website but it haven't recharged yet. i have mailed them so many times at their customer support care@paytm.com but no reply. i want my money back or else i have to lodge a police complaint against you

order no. - 35403632
May 4, 2012 by
ganesh singhmjs
PayTM - India
 
My transaction details are:
Sir,

My card is charged of rs 500/- but dish tv recharges not successful

Registered User :01504277851
DTH Operator : dishtv
Subscriber id : :01504277851 dishtv
Recharge Amount : 500/
Payment Mode : debit Card [hdfc bank ( 07851)
Transaction Date:14 april 2012 21;14;19
Note: This Transaction will appear in your bank statement as 'PayTM' or hdfc bank.
May 7, 2012 by
shubham@4u
PayTM - India
 
Hi I shubham .
I made a payment to dth(sun direct ) of rs 165. But error cause recharge unsuccessful and amount still not refunded to my paytm account.
Order no. 36955270
May 27, 2012 by
itsneerajkhatri@gmail.com
PayTM - India
 
you are very right, they always do the same thing. i had recharged my MTS Mblaze

Registered User : 0971123****
Recharge Amount : 998 INR
Payment Mode : debit Card icici bank
Transaction Date: 26 may 2012

i had contacted them in care but the response is not good, they are beating around the bush.

i suggest you to don't use their services
Please don't use their services, they leave their users in a LURCH.

thanks
Neeraj Khatri

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