Philips — not working

Philips TV Model 21PT5017 — Poor performance/Not working

Dear Sir
I Have purchased Philips TV Model 21PT5017 From M/s Vijay Sales Mahim/Mumbai/Maharastra/India on 02/03/2008. The same TV become faulty on 18/07/08 (under warrenty) and the complaint was given on same date to M/s Vijay sales vide complaint no 0807B181290. Service engineer came after 4 days on 22.07.08 and could not do anything saying simply that some software problem in the TV. Now the TV is still faulty with us.
Dear sir kindly tells what should I do. Can we trust on Philips products?

A.K. Sharma
H-104 Central Railway Wireless Qtrs.
Wenden Avenue, Matunga (W)

[protected]@yahoo.com
Mob: [protected]

I had purchased philips home theatre for my home. After purchase I properly insert the wire and everything. But, not working. The same day I complaint to the Reliance Fresh at Palam in Delhi. He said that I have more machine at show room, I changed your machine please come tomorrow. But when I went now I have no machine at my show room, within one week I am changed your machine I proceeded your complaint to my senior manager. But No response at reliance show Room Persons.

And again I called Philips customer service. Some person visit to home and he said some internal problem. I said to hime please repair it. He said that I have no vehicle and after two days our company vehile come and take your machine. But no one to come my home sofar.

RELIANCE FRESH & PHILIPS CUSTOMER SERVICE VERY VERY POOR PERFORMANCE

Philips — Poor Performance

I bought Philips HL1659 food processor. Its worth not a single penny for which i spent thousands of rupess. An ordinary mixer grinder can do better than this product. All claims that the company shows in advertisements are fake and cheating. Its performance is not good. Its super silence (noise) is unbearable to here. If possible I would surely look to file a consumer case against philips for the disturbance its causing me.

Model HTR 2000 Home theater system not working

not working

Now the time has come when the Philips has lost his identity in market which is known for service & quality product. we recently bought a Philips Home theatre from Croma Pacifica Mall. After that our pain full story start.


1.First after making so many a person is turns up after 3 days to Installed it.

2.At the time of opening the package he found some items are broken but the units work. We say ok and go ahead.

3.After Installation engineer told us that there is some manufacturing problem and they are going to replace the unit very soon but after making so many calls nobody turn up.

4.After some days another person will come up & instead of replacing the faulty unit he told that there some problem with Software & this need to update but nothing will done.

We requested all the concerns to replace the unit but all is vain. The behavior of service centre in charge Mr. sanjeev belongs to Raj nagar Service centre even not having the sense to how to speak with women’s.


Now We are going to file a complaint with consumer cell for ditching us & harassment to my wife.


Praveen Chaudhary


[protected]
complaint number 543095

bad service

Philips India — Tv not working

My TV has stopped working. When switched on, the blue light indicating the TV is on comes on but there is no display or audio. Instead a squeaking noise is heard. Please look into this immediately. Thank You