Reliance Fresh — Incorrect Debit from My Debit Card

Address:Raigad, Maharashtra

Dear Sir,

I would like to inform you that on dated 3 march 2013 i have purchased some goods from Reliance Fresh, Sec-13, Kharghar, Navi Mumbai, Since 20:01:55 (Time) and for the same i have given my Debit Card for Payment with IDBI Bank master card/Debit card, card No: [protected] but after detected the payment counter person is saying that this card have no balance give your another card then on his request i have provided my ICICI bank debit card for payment. After leave the Reliance fresh i got 2 sms, 1st from IDBI bank and 2nd from ICICI bank that amount has Debited from :Reliance fresh as they have debited same billed amount from my both debit Card (IDBI & ICICI Bank) Then i have called to store manager Mr. Sanjay Pandey to logged the complain but he is saying that within 24 H your problem will solved..after 24 when i got no response then visited to Reliance fresh to logged the complain and any how after a lots of discussion he logged the complain as he was saying it's not possible. I have Reliance Fresh Cash Invoice Copy and my Both Banks Statement, please find.

So, request to you please do the needful to refund my amount and take a necessary action against Reliance Fresh.

Thanking You !

Ved Prakash Mishra
[protected]
vpm.[protected]@gmail.com
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Reliance Fresh — Regarding my rufund

I bought a reliance recharg coupon from reliance fresh but that could not work then i went to them and asked them regarding that coupon then they put that amount for the refund and i kept going there but nobody could pay attention then i decided to take an action against them kindly help me out details are given below.

NAME:MANOJ KUMAR
COMPLAINT REF:NBR-26432
COMPLAINT OPEN DATE: 28/11/2008 TIME:05:43:34PM
STOREID:SULTAN PURI-(2761)
MSR NAME-SARVESH TIWARI
TRANSACTION ID[protected]
TRANSATION STATUS_SUCCESSFUL
TRANSATION AMOUNT- 399
ISSUE RELATED TO -TALK TIME & VALIDITY
TOP-UP DETAILS-SCHEME-399
VALIDITY-30-MONTH(S)
TALK TIME -175.01
CUSTOMER DEMAND FOR -REFUND
COMPLAINT STATUS-OPEN
...
MY NAME:MANOJ KUMAR
MY CTC NBR - [protected]
- [protected]

Prepaid Card — mobile recharging wrongly

i have recharged with Rs 332...on [protected] wrongly... actually my number is [protected]... please make the correction... thanking you

Prepaid Card — wrong debit

Sir,
On 17 Aug 09 I asked the store Baba Bazar in Visakhapatnam to recharge my Account with Rs.500/- in my Mobile No. [protected] but by mistake the recharge was done to the wrong no.[protected] with request no. 332350 and immediately called the customer case and informed that same they informed that within 24 Hrs the correct mobile no will be credited with Rs.500/-. Later on 19 Aug 09 the lady from the shop called up to inform that as I had again recharged with Rs.500/-on the same day the recharge cannot be done to the same no and asked for another mobile no. Where in i gave the no. [protected] they promised to recharge the new no within 24 hrs but till date the recharge has not happened.

I request u to do the needful and debit my accout on Mobile No. [protected]with Rs.500/- .


regards

bhavana
Dear Sir,

Please also find the Reliance Invoice Copy.

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