[Resolved] Reliance Infocom — GSM GPRS unfair billing | |
I, had subscribed for Reliance GPRS 299 unlimited browsing and unlimited download plan on March 4, 2010 & started using internet on my Apple iphone. I was shocked to see my bill now where in Rs 1400+ and 299 have been billed towards GPRS Charges as well as unlimited GPRS plan. I contacted the customer care for waiver of these 1400/- as i have subscribed to unlimited plans. Reliance customer care informed me that since apple Iphone has not been registered in the Reliance Phone database, so they will treat apple iphone as a computer and hence will continue to charge me GPRS charges even with unlimited plan! Is this not unfair on the part of the Reliance to charge me for net usage on my apple iphone at the same even with an unlimited plan. I have a same GPRS plan from vodafone & Airtel on my another apple iphone sets and i am being charged correctly without any additional charge. High Net Individuals please check all this before going in for a Reliance GSM connection. Anyways, if you are feeling cheated already, have patience wait till may 2010, then have your number ported to a better service provider like Airtel. I am also keeping my number [protected] on low usage till this happens. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
6 Comments | |
Comments
Reliance Infocom — no GPRS connection for a week no
Dear Sir;I have resisteed for relaince GPRS internet plan for Rs.98 on 3/011/10; but for the past week i have not got any GPRS / EDGE services Whatsoever ; tried customer care many times ; but there hasnt been a satisfactiory response from their side. they will definately bar my services from 3/12/10; as the data plan is valid for only 1 month; which shall not cover for the loss of services within that period.
Kindly help
Chandmani pradhan
ph no;[protected]
Reliance Infocom — Biling
hi Sir- last 4 year im using reliance cdma no.acoding my plan all india's reliance gsm-cdma no. is free, but this december2010 during bill period in my no. in aasam area no. is chargeble without any information in me. n im using as free condtion. company manegment not prperly responce to me.. n i dont want debate n any free hadek in my mind.. just i want to all wrong charges wever in my no..
so i request u plz involve that mater in solved my problem.
thanks
reliance infocom is non responsibal.
all manegment was in responsibal
[protected]
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Reliance Infocom — Charged without information.
Hello,I am bearing a number of reliance [protected] in which calls to reliance numbers were free, RIM to RIM, RIM to RCOM and RIM to Reliance Smart. But from August 18 the calls from RIM to Reliance Smart numbers in Jharkhand are being charged. I was not informed regarding that. When I came to know about the unbilled usage then i came to know and then they told me that from August 18 it is being charged. They are not waivering the charges as i was no informed regarding this. Kindly check in this matter.