[Resolved] Samsonite — Defective Shoes | |
I bought a pair of Samsonite Shoes worth INR 6490 from Shoppers Stop Malad Mumbai. To my horror, a few days later I realised that there was a color difference between the left and the right pair. I promptly contacted their office in Mumbai and was offered to take my shoes to the Samsonite Store in Inorbit in Malad and take a replacement. The replacement offered by the Samsonite Store had a worse color difference between the left and the right piece. I promptly went to Shoppers Stop and showed them the color difference. They readily agreed to replace but alas the replacement this time too had a huge color difference. It is very evident that the company is not following any quality control and has been defective and poor quality shoes in the market and very high prices. Guys please be careful before you touch a Samsonite product specially the shoes. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 5 Comments | |
Comments
As per the complaint registered above it claerly signifies that the consumer buys the product without inspecting or trying the product & taking advantavge of the brands for paying the hefty price or must have never used a premium product.
Reply
KR11 has written a stupid comment. Senseless absolutely.
Dear Mayank,
I had purchased Shoes from Samsonite Show room of GK-1 New Delhi.Within 4days I observered that one shoe is getting erroded from the TIP.
Because the shoe is has a matted designed(no proper one pice leather) this has taken place.
I tried explanning this to Mr.Ravi, he could not understant and said that somebody has tried to deliberately spoil it.
I want to state that I have not done anything deliberate nor is this accidental as I wore this for normal party use.
I also expect the shoe to to be hardy enough so that it can go on for at least 1year and not get spoiled in just 6days that too by normal daily use.
I now want that you give me new shoes of different model
I hope you can look into my complaint.
Thanking You
Gaurav Verma
[protected]
I had purchased Shoes from Samsonite Show room of GK-1 New Delhi.Within 4days I observered that one shoe is getting erroded from the TIP.
Because the shoe is has a matted designed(no proper one pice leather) this has taken place.
I tried explanning this to Mr.Ravi, he could not understant and said that somebody has tried to deliberately spoil it.
I want to state that I have not done anything deliberate nor is this accidental as I wore this for normal party use.
I also expect the shoe to to be hardy enough so that it can go on for at least 1year and not get spoiled in just 6days that too by normal daily use.
I now want that you give me new shoes of different model
I hope you can look into my complaint.
Thanking You
Gaurav Verma
[protected]
Even I have bought Samsonite shoes from Reliance Footwear, Korum Mall, Thane. The pasting is so bad that it came off after few days o[censored]se. I went back to store and they changes the sole but its again in bad shape after a couple of days use.
Really frustrated with these pair of expensive shoes.
Really frustrated with these pair of expensive shoes.
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