Snapdeal — Fraud

I am writing this as I am very much upset with Snapdeal. First the deal is given in the site and once person orders and order is complete then snapdeal suddenly cancels it. Once the customer sent a mail asking for clarification then snapdeal reply back saying that I requested for cancellation but the fact is I never requested for cancellation.

I have placed 2 orders[protected],[protected] and then and both were cancelled without any reason. When I contacted customer support on phone they say that there was some technical fault. When I sent mail they said the stock was finished so they are cancelling the order.

My point is if the deal is complete then Snapdeal should respect the deal and deliver the product as per commitment and if they are not doing it then according to me it is total fraud.

I purchased a saree it was written in pic that saree is Embriodered saree but when it was delivered at my home and i seen but it was a only printed saree .It was written in pic that it was a red colour saree but when i saw saree it was only black coloured saree.I want that saree or i want my money back within 2 days.

Hello,
I have ordered one laptop ( Order:[protected]and it was suppose to deliver last week
only.
Still it is not delivered. I have raised one Request #1971790 .
but still no update, I have called so many times but same answer, you
need to wait 48 hrs . even now 48 hours is over but no update. need you
help so that next time I can think snapdeal or refer some one for the same .
..

need you help

thanks
NIlesh
[protected]

Last week I ordered a Micromax A116 Canvas HD and paid though my Credit Card. Now Snapdeal is saying that the product can't be sent as the logistic company returned them the product due to improper mode of shipment and goods once sent back to them will not be shipped further. I spoke to logistic company Bluedart and they too told the same. I have all the mails, both from Snapdeal and Bluedart. Snapdeal confirmed with me that they will reimburse the money to my bank account within the next 7-15 working days. But my credit card company has already slapped a processing charge of Rs 1506/- on the total amount. Will snapdeal reimburse the processing fee...I don't want to fall victim due to their faulty system. Can anyone suggest how can I register a legal suit against this Snapdeal fraud online shopping site? If anyone has solution then please write to me in [protected]@gmail.com. Am willing to move to court for the fraudulent activity of Snapdeal and seek compensation for my financial loss and mental harassment caused by Snapdeal.

sir
i ordered a product on march
my order no[protected]

only in 2 month saree got feedeed and tonned due to low quality of sharee

sir i want my money refund as soon as possible


otherwise i m going to complain consumer court under consumer court



plz refund my money back its third claas sahree colur is feeded totaly

m totaly unsatisfied with your produt


regards
abhishek singh
[protected]@gmail.com

sir
i ordered a product on march
my order no[protected]

only in 2 month saree got feedeed and tonned due to low quality of sharee

sir i want my money refund as soon as possible


otherwise i m going to complain consumer court under consumer court



plz refund my money back its third claas sahree colur is feeded totaly

m totaly unsatisfied with your produt


regards
abhishek singh
[protected]@gmail.com

HELLO.

MY ticket #2186606.

I AM WRITING TO BRING TO YOUR ATTENTION A SERIOUS ISSUE I HAD IN YOUR ESTABLISHMENT FOR THE LAST COUPLE OF MONTHS.
I HAVE NOT YET RECEIVED MY PARCEL AND I HAVE BEEN TRYING TO GET IN TOUCH WITH YOUR TEAM FOR THE LAST TWO MONTHS.
TODAY I GOT A CALL FROM YOUR CUSTOMER SERVICE THAT THEY HAD ALREADY DELIVERED THE PARCEL TO SOME RANDOM SECURITY PERSONAL IN MY APARTMENT BUILDING.AND ALL SHE WANTED, ME TO CLOSE THIS MATTER AS SOON AS POSSIBLE TO CLEAR SNAPDEAL'S FACE FROM THIS UNSOLVED ISSUE.
I WANT TO INFORM YOU THAT MY ISSUE IS NOT SOLVED AND MY PARCEL IS NOT YET DELIVERED TO ME, I DON'T KNOW ANYTHING ABOUT THE SECURITY PERSON OR WHO HE WAS.
I WANTED TO INFORM YOU THAT EITHER YOU HAVE TO RETURN MY MONEY IN ONE WEEK OR I WILL LEGALLY MOVE TO FIND A SOLUTION FOR THIS.
I WILL BE REGISTERING A COMPLAINT IN CONSUMER COURT ALSO.

IT IS YOUR RESPONSIBILITY TO DELIVER THE PARCEL TO THE RIGHT ADDRESS AND RIGHT PERSON, NOT TO SOME STRAY DOGS OR DONKEYS ON ROAD.

I WANT A SOLUTION IMMEDIATELY, AND I AM NOT GOING TO COMPROMISE THIS ISSUE WITHOUT SOLVING IT.

I HOPE TO HEAR BACK FROM YOU ABOUT THIS ISSUE IF YOU HAVE ANY RESPECT.

THANK YOU
SANJAY

Hello,
I Ordered a Back pack worth Rs 620/- from Snap Deal on 9th Of Sep 2013 order no #[protected] as got a message stating, i will Received the Product on or Before
Sep 17, 2013. I never Received at all. I call up the Customer care Spending STD calls : said there is a Delay on Snap Deal due to Vendor Issue
hence i waited for 48 hrs still no call No Intimation at all .
Again i contact Customer care : they told me that the Product is Available and will be ready to Shipped out Today .
I waited again : still no Show. Again I called up Customer care One lady called Swati said the Part is Run out of Stock and need to Order from Different Vendor : OH MY GOD i was like a Night mare . and Total mental harassment . I told them to Please cancelled and Return My Money back . Again they said it will take another 10 days for the Amount to Return . i just want to know What kind of Online Shopping is This..????
This is a Real Fraud . DEAR ALL SNAP DEAL IS A REAL 420 ONLINE SHOPPING WEBSITE.

SNAP DEAL PLEASE RETURN MY MONEY ASAP WITHIN 24-48 HRS

Regards,
Pradeep

Snapdeal worst site I had ever experienced...from last 1 n half month these guys r not refunding my amount also ...hwenevr I use to call to customer care they only say one thing wth in 24-48hrs ur money will get refunded...worst worst worst experience...

Snapdeal worst site I had ever experienced...from last 1 n half month these guys r not refunding my amount also ...hwenevr I use to call to customer care they only say one thing wth in 24-48hrs ur money will get refunded...worst worst worst experience...
forget to add my ticket # 2964304

this is K.Sanmukha Rao i recintly pursored doubl bed sheets but its not good quality and in this packege 02 double bed sheets and 06 pillow covers but irecived 04 pillow covers only

I have ordered Sonata Exemplary multicolour Dial watch Model No.8990PP03 worth Rs.649.00 But I received different watch of Model No.8970PP03 which I did not like.

I want correct watch or refund of my money Rs.649.00.
Attached photo of correct watch.

I purchased a blackberry Battery CS-2 for curve bearing order no- [protected] & suborder no- [protected] with snapdeal reference number- SLP[protected] E COM EXPRESS[protected] & Invoice date- 3rd july 2014), but when I opened the pack, the seal was opened & the battery was not working properly. After just 1 day the battery got fully dead & it was unable to charge. So kindly change the battery or else refund the money.


Thanks & regards,

Asif Iqbal
Mob no- [protected]
Email- [protected]@gmail.com

I had ordered the product karpine screen guard on snapdeal for my Mi3 mobile on 8th Aug 2014 but when i received the product that was of some other brand named Moans screen guard. I had returned the product and placed a second order for purchase of Professional screen guard for same model again on 13th Aug 2014 by making the paymeng again.As happened in my first order again wrong product named Moan brand is delivered to me. I follwed up with the management but no solution is provided for the same.

I had placed one more order of Kent Water Purifier on 16th Aug 14 and delivery date was given 23rd Aug 14 but i dint get the product on 23rd Aug 14 i tried to contact snapdeal customer care team they assured product will be delivered on 25th Aug 14 but i dint get the product even 25th Aug 14. Again i had to contact to snapdeal team for product delivery but no assured date and time of delivery was given by the management. I asked for money back in case they are not able to deliver the product but customer care supervisor refused to do the same.

I dont understand niether they are delivering the product nor they returning my money back.

Company is cheating to its customer.

I purchased a pair of knee length boots from Snapdeal and returned them 2 days later on November 19th due to sizing issues. I have been waiting for my refund ever since November. I have received an sms and a couple of emails from the customer service dept informing me that the refund has been initiated but I haven't seen my money so far. Today, I was surprised to hear from the customer service rep that the refund was never initiated due to "error" on the part of Snapdeal. So Snapdeal has been conveniently lying to me. I have been a faithful customer of Snapdeal but not after this nightmarish episode.

Last month I buy a phone through snapdeal company. I am very satisfied but recently phone heat so much and I used to go sony service center and they said me that they will not able to give mexactly services because this phone is out of india but on my bill it's mention your phone warranty all india
Then I was call sony call centre and they told me your phone is came from Spain and we will not give you any services so now it's means snapdeal company cheat me just for little bit profit.
A person who spend his money for any product and the seller cheat him so it's very hurt to customers.

This is the first time i ordered saree on snapdeal. I had worst experience. The delivered saree is completely different from the purchased saree with a very cheap quality. While ordering the price was 835. On delivery the price was 885 rupees! Even the link i purchased was showing 885! So much tampering with prices. Quality of the delivered saree was so low that its worth was less than 125 rupees. Never expected this from snapdeal. I replaced the saree. Waiting for original saree. Lets see how much standard snapdeal maintains.

They have no standards Ms. Rishika, forget about giving you quality product, they wont even give you your money back. Same thing happened with me.

Dear Sweta Patil

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Snapdeal — Cancel my Order by Snapdeal

On 01/05/2015, I ordered a products from Sanpdeal.com under order no.[protected]. The company without assigning any reason or giving me any information, has cancelled the order. What do I do ?