[Resolved]  Tata Docomo — Balance Deduction

I have purchased two sims on my name.and one sim is being used by my sister.During verification my sister has given all right information still customer care tells my sister to given her documents.The only work of your customer care is to check that the card is properly registered on card holder owner.who is he bloody rascal to tell me who should the use the card.Tata Docomo this is inconvenience to customer.Fully faltu service provided to me.When again I ask a customer care person to transfer my call to TL officer that bloody guy holds my call for 1 hour.The customer care person name was moshin.Not satisfy with your service provided

i lost my cell phone

.i want full detail of incoming call & outgoing calls & incoming massage & outgoing massage .plz sent me in 24 hrs its urjent full information of my number .my number is [protected]

you can also call in below nos: [protected]

Tata DoCoMo — ABOUT IRREGULAR DEDUCTIONS

MY DOCOMO SIM NO IS [protected].FROM THE PAST 5 DAYS Rs 5 AND Rs 3 HAVE BEEN CONTINUOUSLY DEDUCTED FROM MY ACCOUNT WITHOUT ANY INFORMATION .AFTER TALKING TO THE CUSTOMER CARE EXECUTIVE HE WAS NOT ABLE TO CONVINCE ME.CAN YOU PLEASE HELP ME TO SORT OUT THIS PROBLEM? OR I SHOULD TAKE SOME LEGAL ACTION AGAINST THE COMPANY.


VIKRANT SANOTRA

The TATA DOCOMO customer care are horrible!!! they don't bother to attend the customer. Either they are not bothered for their business or they are not in a position to rectify the diffectives with their so called qualified engineers (which they hire with very low salary). How do you expect a better service from them?????????????????

Hi Sir/Madam,

I purchased a Tata Docomo SIM last year which is locked for more than 6 months. Please provide PUK to use the SIM again. My Docomo number is [protected].

Thanks,
Krish

Tata DoCoMo — call centre

i am using it frm 6 mnths and i have got complaints many time for gprs its gprs is not working properly poor call centre facility.and there are so many other complaints in tata docomo.PLZ DON'T BUY IT.IT IS THE WORST GSM SERVICE PROVIDER............

Tata DoCoMo — unknown no

sir please give me information about tata docomo no [protected] cause he call me with vulgure language

Tata DoCoMo — fraud in prepaid account

Hi,
I have an prepaid account with tata docomo from feb 2010.
Till date twice my account get deducted 1st on 23rd june for rs 65 and 2nd on 25th for rs 240.
First amount i got back but the second amount i had not got yet till date.
And for log a complent against them it takes allmost 2 hrs to contact coustomer care executive of Docomo.
I need your help for this, waiting for your reply.

Chandrashekhar Athare
Jr. Research Associate
Jubilant biosys Ltd,
Bangalore 5660022
Contact no. [protected] (Before 9 am & after 6pm)
[protected]Between 9am to 6 pm)
email : [protected]@in.com

Tata DoCoMo — money deducted

Dear sir,

I am TATA DOCOMO sim card holder.([protected])

since last 3 days company deducting my money without any reason.

Up till now company has deducted 70 Rs. from my account.

Also Company are not providing the last deduction details also not
taking complain from my side.

Please do needful.



Regards,

Samarth Patel

MO-[protected]

Tata DoCoMo — Lost mobile phone with sim card.

Dear sir,
My cell phone with the no.[protected] got lost today.Please disable the sim card service and let me know if i can get another sim card with the same no. or not.

Dear sir

Till now, Company has emptied Rs 40 from my talk time also. I am planning to take up case in consumer court. This seems to be a policy of company for making money. My no is [protected]

tatadocomo gsm — deduction balance

My name is santosh dnyanoba hanamghar from Pune. I have got a Tata Docomo Prepaid SIM card with the number [protected].
The service provider automatically subscribing what ever the alerts available to and deducting the amount.
They have deducted almost like 1 times as of now from 28June2010. I have mad 7-8 complaints and customer care guys do not respond properly and showing like it is an Server and have given 186.76 rupees.

So i want to take it legal, because error do not happen all the time.
Please suggest me what i have to do, if i want to proceed legally.
Thanks & Regards

Tata Docomo — balance deduction for no information

My name is Santosh Hanamghar from Pune. I have got a Tata Docomo Prepaid SIM card with the number [protected].
The service provider automatically subscribing what ever the alerts available to and deducting the amount.
They have deducted almost like 1.times as of now from 28 June 10. I have mad 7-8 complaints and customer care guys do not respond properly and showing like it is an Server and have given 186 rupees.

So i want to take it legal, because error do not happen all the time.
Please suggest me what i have to do, if i want to proceed legally. and please try to my balance reffunded imijet
thanks & regarded

Tata Photon — The are cheating in Bill

They are big cheater. I paid approx 3400 rs for intial purchase of the device which is of approx 2400 rs. 1000 rs they took extra for the package I selected. But after 1 month billing they can not find the transaction in their system. I have given all the proof of that payment -credit card statement , screen shot of the transaction but still they are not able to track it. moreover they are billing of the internet usage is also absurd. In my place connection speed is like 10 to 20 kbps while downloading even from multiple source but according to their bill my transaction is more the 10 GB. I had a night 10 GB free plan. It has exceeded that also. Now I don't have any option just disconnect the service and loose the whole amount. I lost the device also because it is not going to work with other service provider. That is the weakness they are taking advantage of. I have called and emailed several time but everytime I had to start from the begining and no solution what so ever

the tata docomo has got the award of best telecommunication operator.
but i dont know how because ur service is so much bad in our area SHAHPURKANDI TOWNSHIP
PATHANKOT. there is no signal in our area SHAPURKANDI.
there is no signal in this area.
to make calls or surf internet i have to go to roof.
i am facing too many problems with your poor service of no signal
so please sort out this problem as soon as possible.
otherwise i might have to cancel my tata doomo connection
thank you


neeraj

Tata DoCoMo — TATA photon bill fraud also lier sales guy

3 points

1) I had taken a tata photon card on 12th April 2010 with providing all the docs and money
sales guy assured acct will get activated in 1 hour
I have his sms as proof
till 18 April I made 81 calls to him ,no activation


I filed online complaint



He activated on 19 th









2) for that month bill they started billing from 12 th only
many times I raised request even mailed to nodal officer ,no +ve reply ,but anybody can clearly see when account is activated






3) I had plan of 10 gb night download and 5 gb day download


When I was taking acct ,sales guy did not told me I have to dis connect and again re-connect
so they had excessive billing of 5000+ on me









conclusion

1) There is no co-ordination in sales team and billing team for tata photon
2) sales guy are unethical
3) They are only after money not service
4) may be they take revenge on customer for defamation,just a possibility


I have seen tons of complaint already for tata photon excessive billing


Money is no matter but mental harassment ,negligence of duty

I unless some be pro-active enough to fetch them in consumer court they will keep going
how can we make India powerful than America unless such people are there?

SIR,
I AM CENTRAL GOVT. OFFICER AND LAST YEAR I POSTED TO ASSAM, TINSUKIA, DOOMDOOMA. I HAVE AN INTERNET CONNECTION OF TATA PHOTON WHIZ AND THEY PROVIDES THE PREPAID PLAN O[censored]NLIMITED DATA DOWNLOAD OF RS849/- PER MONTH. I REGULARLY RECHAGRE ON DUE DATE. MY COMPLAINED IS THAT, THEY DEDUCT MY BALANCE UNNECESSARY, IF CALL TO CUSTOMER CARE THEY CAN'T NOT LISTEN ANY THING. KINDLY DO YOUR LEVEL BEST.




REGARDS.

BRIJRAJ SINGH
MAIL:brsingh.888gmail.com
Personal no.[protected]

We would like to inform you that your complaint has been registered for the given number [protected]and the docket number for the same is[protected].

this is complaint number and acct no
email id u will get my acct no

jab photon liya to kaha tha downloading speed upto 150 kbps aaege par uske speed 5-8 kbps aa rahe plz solve this

I am experiencing the same problem. This is the 3rd time this is happening with me.
My last complaint number is GBL09291359. This was attended to but I received no refund. But when it is happening for the 3rd time, its unacceptable. They are cheating public!

Sandhya M

[protected]@gmail.com