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Tata Docomo |
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67 Reviews
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salva musaib
on Jun 28, 2012
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deduction of balance
GOOD EVENING,
I AM A USER OF TATA DOCOMO GSM SIM. I MADE A CALL TO CUSTOMER CARE AND ASKED HIM TO RECHARGE WITH INTERNET BALANCE WORTH RS.15 OF 500MB FOR 3DAYS AND REMAINING BALANCE WAS RS.25. I MADE CALL OF 3RUPEES. IT WAS SUPPOSED TO BE FINISHED ON 26 JUNE. THE VERY NEXT DAY I SAW MY BALANCE WAS ZERO.WHEN I CALL AND ASKED CUSTOMER CARE THEY SAID THAT I USED MY BALANCE ON BROWSING BUT I DIDN'T DO THAT. THEY ASKED ME TO SMS AS DATA TO 121 TO GET THE INFORMATION ABOUT BROWSING. I MADE IT AND THE REPLY WAS "YOU HAVE NO DATA USED TILL DATE". WHEN I CALL AGAIN TO INFORM THEM THE SAME THEY DIDN'T RECEIVE INSTEAD THEY DISCONNECTED MY CALLS AND THE WHOLE DAY I TRIED BUT OF NO USE. THE NEXT DAY THEY RECEIVED MY CALL AND SAID THE SAME AND I AGAIN MESSAGED ON 121 AND GOT THE SAME REPLY. WHEN I CALLED THEM AGAIN, THEY DIDN'T RECEIVE MY CALL. THEY ARE IGNORING MY CALL AND NOT PAYING ANY ATTENTION ON MY REQUEST.
SO I REQUEST YOU TO PROVIDE ME JUSTICE AND REFUND MY RS.22.
I SHALL WAIT FOR YOUR REPLY
WITH REGARDS.
MY NUMBER IS 8019414995,
REGISTERED ON M.A MUJAHID.
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 66 Comments |
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Comments |
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sir,
i am using tata docomo sim and no. is 9028805864. On 29th march at 3a.m. my balance got deducted by 15/- Rs. since then i called docomo customer care many times but all the time they said that they have problem in their server and after some-time i got message from them that i have subscribed to call me tune service.
But i didn't make any such subscription which i told to them to which they replied that around 00.13 a.m. they called me for call me tunes offer but such call didn't came on my mobile .I have all details of call log.....which also shows that any call from docomo did'nt came on my mobile.....
Hence,i want to file a complaint against them about unnecessry deduction of balance....
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sir,
i am using tata docomo sim and no. is 8147682535. On 11th may my balance got deducted by 15/- Rs. since then i called docomo customer care many times but all the time they said that they have problem in their server and denied to launch complaint and after some-time i got message from them that i have subscribed to call me tune service.
But i didn't make any such subscription they called me for call me tunes offer but such call didn't came on my mobile .I have all details of call log...which also shows that any call from docomo did'nt came on my mobile...
Hence, i want to file a complaint against them about unnecessry deduction of balance...
this is the 3rd time my balance is deducted so pls now its inough
so thats why i want to launch a complaints against tata docomo
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9028219912
this is my personal no. my balance is deducded everyday by RS10 .i called custemer care they said that i m sending INTERNATIONAL SMS .
ACTUALLY I M NOT SENDING ANY INTERNATIONAL SMS & MY BALANCE IS LOST .PLEASE HELP ME!!! . PLEASE BAN MY INTERNATIONAL SMS
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i am using tata docomo for more than 1 year, but often i have to face the problem of auto activation of certain services resulting in loss of balance. this is the worst feature you have.
few days back love tips got activated on my no. by itself and rs.3,rs 5.and rs.19 were subtracted from the total balance.
what is this?
you are directly cheating with the customers.
is it the act to be done?
it disappointed me alot...........plz deactivate all types of ridiculous services from my no. and do not activate in future without asking me through call or sms.
i am very disturbed from this service provider because i am lossing my balance.....pleace look this.....my number is 8891632863
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worst service unnecessary deduction of balance no ! cheaters
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sir My name is Ravijot , I recently bought a new connection of TATA docomo. But when ever i activate rs 60 internet on it .,they deduct my whole available balance saying that u have downloaded a java game and cut my whole balance. First time they charged me rs 98 for this , nd when next month i activated my internet pack of rs 60 ,again they deducted rs 78 (which was the available balance) ,and sent me a message saying that thanks for dowloading java game ,you have been charged rs 78. I also talked to the customer care but they didnt responded to me . So I decided to file a complaint of Tata docomo. Please look into this matter, Thanks .
My TATA docomo number is +917696046249
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when you call on 54321 and if you press 2, 3, 4, or 5 or any number, that means you have subscribed for that particular alert or service. If you press it three times that means you will be deducted amount for 3 times subscription even if the balance goes null. next time when you recharge you will be deducted for a particular subscription (those left after your balance goes nill). please ensure no child holds the phone and makes unnecessary subscriptions
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I am using tatadocomo no.7696380097 for last six months and company deducted the amount from my account twicely once for health tips and second for java game i never applied for health tips and never downloaded any game. as i was the regular user of docomo net and isd calling but due to their cheating activities nw i switched to airtel for the same services but i want my money back and want to alert other user be carefull and keep minimum balance in ur account for safety or avoid docomo
regards
Taj Dhillon
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hi, i am alok singh sengar. i am student at indian school of mines, dhanbad. on 8-2-2011 at 2 pm, i have 135.82Rs balance. after this my mobile starts showing that u have charged rs 0.50 for last internet browsing, although i didn't open internet even one time. these type of msgs keep on coming for almost 3 hours, they show my balance sometimes 22 sometimes 0.02 sometimes 15. in between two msg came one saying that u have subscribe for roadies spl vidios, you have been charged rs 30. second msg was telling thanks for download valuepack, you have been charged rs 20. and my account balance kept on floating in that period. in evening when i called tata docomo customer care, they told me that u have charged rs 49 for data usage, rs 20 for data usage, rs 30 for data usage. even this way i had 35 rs left, but i have only 5 rs left. i asked them for refunding of balance, they put my call on hold, and now they are not answering my call. and this is not happening first time. mobile compnies usually do this. alok singh sengar, diamond hostel 58, indian school of mines, dhanbad 826004, jharkhand, mo. 7209739593
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I HAVE RECEIVED MASSAGE THAT FROM MY ACCOUNT RS.9.8 HAVE BEEN DEDUCTED FOR SUBSCRIBING TO GENERAL JOKES EVEN THOUGH I HAVE NOT SUBSCRIBED FOR IT.
I WANT MY BALANCE BACK .
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please give me my balance back earliest possible
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I am using tata docomo network last
few years,last one month rs 10 have
been deducting from my main balance on every week
against 'super model club'
I have lodged complaint to the service
provider regarding deduction but yet
no action have been taken
so I request u to kindly take necessary
action to your end
thanking you,
yours faithfully,
sanket bhat
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good morning
+917878757940
sir the company first disconnect my number
when my number is continue then all my balance deducted and when i call to company customer care that wrongly deduction the company dosen`t take my complain and says me that our system is on update
i call them yesterday night and today morning both time i got the same answer that our system is on update
thank you
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i m abhishek mishra i m usnig tata docomo no.7737196521i haverequested for my monthl bill detail for which co has deducted rs25/- from my balance but i have not received my monthly bill
thanks
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My mobile no is 8793494728 . From the last 7 days Rs.3 daily for no reason . I just don't receive any service calls and haven't activated any service , on my sim. So please stop the deduction and deactivate any service on mobile . I must repeat 'ANY SERVICE'.
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SIR
I AM USING TATA DOCOMO ON MY MOBILE ,I AM GETTING TROUBLE WITH DEDUCTION OF BALANCE BY SENDING MESSAGE LIKE (SUBSCRIBING FOR HUSTLER VIDEOS,PLAY BOY UNSEEN VIDEOS) I HAPPENED 7TH TIME FOR ,CUSTOMER CARE IS NOT AT ALL RESPONDING WHEN I CALL THEM THEY SAY CALL AFTER 3 HOURS IF I CALL THEY EVEN CUT MY CALL ,,I AM GETTING MESSAGE FROM (TD-JUMWAP),MY MOBILE NO IS 8143264634
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My mobile number is 9029379076 . my balance is deducted by rs. 25 on 23/03/2012 for unnecessary services.
so please resolve this.
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Hi Abhishek,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards
Customer Care
Tata DOCOMO.
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I am Piyush Kumar and service provider company tata docomo, not pre information deducted my balance from my mobile no. 7417758217. on date 18-04-2012 talk with customer care at morning, customer care return my balance. but at evening again activate service (versms) without any information and deduct my balance.
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