[Resolved]  Tata Teleservices - Mumbai (Maharashtra) — On Line prepaid Mobile Recharge-Talktime credit not given after payment for OVER 10 days

21st Jan 2009 Reminder

On Mon, Jan 19, 2009 at 3:09 PM, Deepak Barodia <[protected]@gmail.com> wrote:

Kind Attention:Mr.Ratan Tata
Chairman

Tata Industries
24, Homi Mody Street
Mumbai 400 001
India
Phone: +[protected]
Email: [protected]@tata.com

CC:

With a request to help resolve the issue by AUSPI member.

Association o[censored]nified Telecom Service Providers of India
B-601, Gauri Sadan 5,
Hailey Road,
New Delhi -110 001

Tel. No:[protected], 23358989
Fax :[protected]

E-Mail Address: [protected]@auspi.in

CC:Reliance Communications, Airtel, Vodaphone, Idea cellular, MTNL .BSNL and other operators
(Compeititors Of Tata Teleservices for exposing POOR customer service and un-ethical dealings)

CC:Reserve Bank Of India, Oriental Bank Of Commerce-Money debited from bank account without providing services.
OBC is requested to REVERSE DEBIT OF Rs.500/- as per transction details attached since services are NOT provided by Tata Teleservices in spite of several reminders.

D.S.Barodia-Mumbai- Mobile [protected] / Home[protected] / email:[protected]@gmail.com

On Mon, Jan 19, 2009 at 9:33 AM, Deepak Barodia <[protected]@gmail.com> wrote:

19th Jan, 2009.-REMINDER


CC:
"Telecom Dept-Min Of Telecom & I & T" <[protected]@bol.net.in>,

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On Sat, Jan 17, 2009 at 4:27 PM, Deepak Barodia <[protected]@gmail.com> wrote:

issue remains un-resolved for OVER SEVEN DAYS.

If TATA teleservice IS NOT interested in resolving this issue-TRAI/TELECOM MINISTRY/TDSAT should take STERN ACTION against TATA TELESERVICE FOR SUCH HARRASMENT TO CUSTOMERS.(NOT ACCOUNTING FOR MONEY PAID FOR SERVICES WRITTEN STATEMENTS ON TATA TELESERVICE WEB SITE -WHICH CONTRADICTS CHARGES AND SERVICES OFFERED )

IS TATA TELESERVICE IS A PRIVATE ORGANISATION OR A PUBLIC SECTOR-GOVERNMENT OWNED ORGANISATION /DEPARTMENT ?????????????


d.s.barodia.
===========================
Please reply to:
===========================
deepak.[protected]@mnylindia.com
or
[protected]@rediffmail.com
===========================
Mr. D.S.Barodia
Mumbai 400 057.
INDIA

Mobile: [protected]
Tel.==: +[protected]W E F.27/8/07)

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On Thu, Jan 15, 2009 at 9:20 AM, Deepak Barodia <[protected]@gmail.com> wrote:

sub:Tata Indicom-Mobile No.[protected] (Mumbai)-Prepaid account NOT recharged-bank debit of Rs500/-
================================================================================...⇄

Please find attached transction receipt from my bank.My bank account has been debited for Rs.500/- but my tata indicom account has NOT been recharged.

Please recharge my Tata Indicom account IMMEDIATELY for Rs.500/-





Recharge
Home >Online Recharge
top
Online Recharge

TOP-UPs
RCVs

Mobile Number : [protected]
Top-ups
Amount :
Top-ups Details
MRP Range (Rs.) TalkTime (Rs.) Admin Fee (Rs.) Service Tax (Rs.) Remarks
Start End Start End Start End Start End
10 48 4.90 38.72 4.0 4.0 1.10 5.28 Regular Top-ups
50 98 39.5 82.22 5.0 5.0 5.50 10.78
100 198 86.0 173.22 3.0 3.0 11.00 21.78
201 499 178.89 444.11 0.0 0.0 22.11 54.89 Full Talktime, no admin fee
500 799 500 799 0.0 0.0 0.0 0.0 Talktime equal to MRP, no admin fee, no service tax
800 999 800 999 0.0 0.0 0.0 0.0
1, 001 4, 999 1, 001 4, 999 0.0 0.0 0.0 0.0
5, 000 10, 000 5, 000 10, 000 0.0 0.0 0.0 0.0


border
Although TATA Indicom web site (copy attached) saya for Rs.500/- recharge-full value of talk time inclusive if ALL taxes, there is a deduction of Rs.55/- towards service tax and talktime of Rs.445 ONLY.Please clarify on this.



d.s.barodia.
===========================
Please reply to:
===========================
deepak.[protected]@mnylindia.com
or
[protected]@rediffmail.com
===========================
Mr. D.S.Barodia
Mumbai 400 057.
INDIA

Mobile: [protected]
Tel.==: +[protected]W E F.27/8/07)
Fax.==: 66920281


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