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Domino's Pizza Complaints & Reviews

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Last updated Mar 31, 2024
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Bangalore
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Karnataka
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560004

Domino's Pizza reviews & complaints page 53

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M
Madhav Kayal
May 15, 2021
Jun 20, 2021
This thread was updated on Jun 20, 2021
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Order confirmed and money deducted but order didn't move to the process of baking

I placed an order for takeaway, made an online payment, got confirmation of the order & money deduction.

there was no status update of the order, on reaching the store they denied and were unable to track my current order, as I never got the generated bill link through SMS.

from the app, I tried to contact the store, due to technical difficulties it failed, with virtual assistant I raised concern for which someone...
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Today (Dt 14.05.2021) I tried ordering Pizza thro " Domino's Pizza Portal" and Made payment with my Axis Bank Credit Card of amounting to Rs 1319/- The amount has been deducted from my account but, order was not placed .

Immediately I placed second order by using My Net Banking Payment of amounting to Rs 1319/- and Again the amount has been deducted from my account but, order was not placed.

Together I Made Payment...
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I have ordered pizza money is deducted but pizzas isn't delivered transection ref no[protected]...
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Sinjini Dhang
May 14, 2021
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Money amount debited from account but order unsuccessful

I tried ordering two medium sizes pizza with garlic bread and coke amounting to Rs 860. The amount has been deducted from my account but order was not placed .Date 14 May 2021 17:52 IST. Transaction id DOMINOS[protected].Please help with the refund....
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S
Sparsh geraa
May 14, 2021
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Payment deducted but order not generated

Thanks for paying Rs.253.00 from A/c XXXX0721 to PAYUDOMINOS via NetBanking. Call [protected] if txn not done by you...
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Rithvik B
May 13, 2021
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AMount debited order not generated

Address:GROUND FLOOR, OLD DOOR NO.8, NEW NO.19,BLOCK NO.2, BEHIND SANGAM THEATER, FLOWERS ROAD, PURUSWAKKAM,,CHENNAI - 600084

Placed a order for amount 471Rs today May 13th .The amount was debited from my account but the order was not generated...
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Neelam Makhija
May 12, 2021
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Coupon not applicable

I got notification regarding discount as I downloaded app for 1st time now when I m applying it's saying not applicable. Please see to it....
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L
latha ramani
May 12, 2021
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Bank fraud

Address:bangalore / utter ghand

I have been a recent victim on online fraud whild ordering for a Pizza to be delivered to bangalore Mr Mahesh kumar cell [protected]& Domnic Pizza no [protected] .They have insisited to part OTP no and swipped Rs 9999 twice tottalling Rs 20, 000 appx

Date 17 03 2021 Adayar Chennai 20
used my debit card for both times

Sb a c No [protected]
Debit card no [protected]

Latha ramani...
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D
Delas
May 11, 2021
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Money transaction

Address:Hassan

Hi I had placed order worth Rs 369 which was debited from my account but the order was not placed.
I tried again and this time again the money was deducted and order was placed..which means my money has deducted twice.
Please look into it....
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N
nitindssd
May 10, 2021
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Complaint: Order handling and spillage issues

Address:848, arya nagar chowk opposite to indian bank, Arya Nagar, Haridwar

Hi Dominos,

I've ordered a pizza yesterday from a nearby dominos store and they did not handled it well and all the toppings of my expensive pizza was spilled in the box. Toppings were glued to box instead of pizza. Very poor service.

Order Number - 17
Ordered - Paneer Makhani - Medium, Peppy Paneer- Medium, Garlic Breadsticks.Mobile Number - [protected]

Regards,
Nitin Agarwalbr...
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Chandni Basha
from Mumbai, Maharashtra
May 8, 2021
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I received wrong items and less quality

Address:Anantpur
Website:Domino's

I placed order from Domino's by zomato in 4th may. Order id [protected]. Amount paid 864 rs. After above 30 minutes i received boxes without carry bag. Very disgusting reputed domino's do like this even it charges taxes 39rs GST and 32rs delivery charge delivery boy given it to my hand. Here both Domino's and Zomato cheated me. Late delivery, No carry bag, Wrong food iems, Less quantity and Delivery boy not even wear mask or safety measures...
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Foram Kadia
May 6, 2021
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Payment deducted from Google pay but order not placed

I placed the order after which it redirected me to google pay and Rs 463 got debited at 5:58pm after which it redirected me to the dominos app but no order was placed...
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Santosh khushboo
May 5, 2021
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Amount rs 289 deducted but order not placed

Address:Begusarai Bihar -851117

Ordered one veg pizza on 05/05/2021, amount deducted Rs. 289 through amazon pay but order could not placed. Pl either do the delivery within time or refund my amount...
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M
Manasi Dhona
May 5, 2021
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Money deducted from bank but order not confirmed

Address:23,Canal Street Laketown, Kolkata-700048

My Bank Account got debited with the amount for the order but the app did jot confirm my order, Kindly look into this matter....
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Shubhamw24
May 5, 2021
May 9, 2021
This thread was updated on May 9, 2021
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Money deducted but Pizza not ordered

Address:Talegaon pune
Website:Dominos.com

I had ordered pizza around 5.50 pm and the amount deducted and the status of order in the app was "order pending".

I am not getting any pizza and still in the app it is showing order pending and the amount 197 has been deducted from the account, I want refund....
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M
Mona Mukhopadhyay
May 4, 2021
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Order Status "Pending Confirmation" but amount deducted

Address:Chhattarpur Delhi, Pincode-110074

I ordered Pizza today 4th May'21 @4.45PM from Dominos from Dominos app. It told me, Order can be made in advance only. So I chose a slot today 4th May 6.30PM. but even after the scheduled time is over, the status is showing as "Pending Confirmation". I made online transaction to pay the order. So money also deducted but the status is still "Pending Confirmation"
I want to make a complaint against this fraud.

Thanks in...
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Z
ziamsss10
May 3, 2021
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A dead mosquito in my pizza

Hi Sir,

I would like you to ban Domino's from India. I found a dead mosquito in my pizza. I had ordered a pizza mania-Cheesy and a zingy parcel. I threw all my food after finding a dead mosquito in my pizza.
I would like a refund anda compensation for the same. And please take a strict action against the company. Already there is a Covid 19 going on and a feeding a dead mosquito to your consumers is unacceptable. There...
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H
himanshu31_
May 3, 2021
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Pending confirmation of order

Address:Chhindwara, 480001, Madhya Pradesh, India

I preordered pizza at evening 7:46 P.M for the time 8:30 P.M and the amount has been paid through online mode and the status of order in the app was showing "pending confirmation".

I visited the store but they are'nt helping, they are suggesting to contact customer care but customer care don't get connected, no where the call gets connect.

I did not got pizza still now and in the app it is showing pending confirmation...
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K
Kartiikjoshi
May 3, 2021
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Order Not Confirmed (amount deducted

I placed an advanced delivery order at 11:55 AM for a 1:45 PM delivery
Neither did I receive my order
Nor did I get a refund
Your customer contact service is useless piece of [censored]
Kindly [censored]ing resolve the issue... return my money...
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Kartiikjoshi
May 3, 2021
May 3, 2021
This thread was updated on May 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order Not Confirmed (amount deducted

I had placed an order at 11:55 for delivery at 13:45.
Amount has been deducted
I have not received my [censored]ing order
I'm waiting
I've tried calling the restaurant
Can you please respond asap...
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