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Domino's Pizza Complaints & Reviews

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Last updated Mar 31, 2024
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Bangalore
Bangalore District
Karnataka
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560004

Domino's Pizza reviews & complaints page 56

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Address:Ground Floor, M/R Complex, Opposite Paper Office, Near Indrapuri Chowk, Hazaribagh, Jharkhand 825301

I have ordered pizza on 7th April for rs 394 and paid via Google pay. The payment was unsuccessful so I paid them in cash later I received message that money got deducted from my Bank account so I contacted Domino's and told them that but they said they haven't received money and told me to wait for 2 days the money will be returned to your account. It's been 3 days I haven't received my money back. Please help...
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Kaja.41a
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Refund for payment made twice

Take away Order made on 1st April 2021 in Domino's Thiruvanmiyur branch with my mobile number [protected], Payment made twice for same order (1 time made in Amazon Pay upi which showed error while doing but amount was deducted from my account which I didn't know earlier and because of that I paid using my debit card). Trying to intimate so many times. But till now it is not resolved. They told it'll be refunded in 48 hrs but it's been a week...
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Rajesh 21
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong amount deducted and amount not refund

Address:[email protected]

Wrong money deducted of Rs. 861.50 on 27/03/2021 at the time of purchase of pizza from sector 37 faridabad outlet.
I am following receptionist since that day, however still I did not received my hard money .please let me know how to get my refund and for rerefrence payment slip attached.
Me email id is [protected]@gmail.com, ph
[protected]...
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Nandy19
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Refund of rs 291 not received

Address:Gwalior

I had made a purchase of rs 291 from Domino's app . I paid the amount through Paytm, the amount got deducted but the order confirmation was still pending. I haven't received my refund yet. kindly look into the matter....
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Risanand
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Charged for carry bag

Address:Mahendru,opposite G.W Hostel,Patna-800006

I have ordered online pizza on takeaway mode but when I reached the restaurant the pizza was going for baking and in the app it was showing your order is ready for takeaway. When the order got ready after 5-10 minutes they gave me the pizza in hand without carry bag. Then I told them I have opted for takeaway then why are you giving me like this. The billing clerk (Name- Sandhya) told me that it is charged extra, then I told her it is not...
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I make an advance order last Friday on domino’s app and paid for advance order Rs. 976. After some time order cancelled automatically.But still clueless how I get my money back.
Even Surprise they don’t have any customer care number active. How they redress the customer issue is also a question mark....
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Shital1512
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Order cancelled

Address:Vadodara

Where is my order and why it is cancelled automatically without any message and refund status... please give me my amount back....
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Dipesh Kukreja
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Refund not yet received

I have not yet received refund...
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Website:www.dominos.co.in

I ordered pizza's worth 763 on 5th April 2021 via google pay, the amount got deducted from my account, but the order was not placed and so undelivered .I was told that i will be getting a refund within 7-10 days but no refund was issued this is treachery . strict action should be taken against domino's so that they refund the money incase of technical faults like this ....
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Santhiratan Mandyam
from Tirupati, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pizza not delivered but cancelled - no refund

My Dominos Order# 86 is cancelled by Tirupathi Dominos after morethan an hour from ordered time. I tried calling store and tried to do automated chat in dominos app. I haven't received my refund yet. In the App, they mentioned failed attempt to deliver, But nobody has delivered anything. Please help process my refund asap. My Dominos account phone# +91 [protected]. Dominos Store Address: TIRUPATI DoorNo 19-3-13/B Municipal Ward No 19Tirupati...
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Artofculinaire
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Better close down the outlets

Address:Amritsar PUNJAB

Dear Reader,
I must congratulate that the kind of pizza's you make are outstanding and are out of any league of Restaurants in Pan INDIA.
India has a very very diverse market & the kind of effort which Jubilant food is putting in is really Condemning. I ordered a Pizza from Zomato a real time online food delivery App which in turns collaborates with food joints to deliver the food ordered in lieu of some additional money....
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Nidhi9660
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Pizza delivery and taste

Address:65 Govindpura pali clinic Govindpura Kalwar road jhotwara jaipur

Dear team .. i order pizza from Raven gate branch jaipur. i got 30 min delivery .. i order the pizza on 12.30 pm and i got the order on 1.20 pm .. the pizza was so cold that my money just got waste .. its like no response and any time there number are not contactable..i want the whole refund or any good solution.. because my money is not for waste...
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Address:Sector 82, Faridabad, Haryana

After waiting for 40 minutes, the order has been canceled by the store. I have not even been issued the refund yet. Please resolve this issue asap....
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I ordered from Domino's pizza yesterday and the amount was deducted. But there was no delivery, it's still showing order pending. I feel cheated, It has happened two times now....
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Ashwini Manish Tripathi
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Amount was deducted but no order created

I ordered for pizza from the app and paid via gpay transaction I'd[protected] but no order was created!! Please refund my money...
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Shubhangi Paspul
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Order not delivered from 3 hours

Address:Chuna bhatti, bhopal, M.P. India
Website:Domino's Pizza

Very bad service, I'm very disappointed. I placed my order 3 hours ago from Domino's chuna bhatti, bhopal, and it's still not delivered. When calling at the store nobody is answering the call. Tried calling 10 times.
The status is showing preparing from last 3 hours....
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Address:Kankurgachi, kolkata

The outlet located in kankurgachi, kolkata is always offline and not accepting online orders. I have tried ordering over last one month and was always shown that the outlet is not accepting online orders. This place is 15 mins from my home. When i go there i find that the orders are not overflowing and all their delivery staff are relaxing in a corner. Is this specially done to block customers from availing online discounts? I am really not...
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I paced an order on online app and my money was deducted but the app does not show any failed order or transaction. But bank statement clearly shows transaction. Will the payment will be refunded?...
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Dipesh Kukreja
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Order not confirmed

I have an advance order but not received confirmation...
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I have placed a pizza order from Paytm with order Id: Order ID :[protected]PAYTM_WALLET-WDR
Transaction ID [protected].
for amount 763, order failed but amount deducted from the paytm wallet and its not refunded back after failed order.
and there is no reason mentioned for failed order....
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