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DTDC Customer Care

DTDC Courier & Cargo Ltd.

B101, Phase - 1, Naraina Indl. Area
New Delhi
New Delhi District
Delhi
India - 110028

Customer Care Phone Numbers and Contacts

Phone:011-44900000/01/02/03/04/05/06
 

DTDC Complaints & Reviews

DTDC - Wrong update and service person illegal talk-DTDC courier Puzhal,Chennai

User
 karthik1986 on Aug 23, 2014
Dear Sir We have buy the battery in online.My product has shipped on 16th Aug. We have not recieved the product till date.We have checked the status in DTDC tracking.It is updated Door lock.My house is always opened only.i have contacted the Puzhal location DTDC customer support officer no- 9841445512.He said, there is no service in your street and he speaking illegal talk but the status is wrongly updated in the DTDC courier tracking system. Airway bill no : M08614400 Request to take action against the service person. Regards karthik 9962059392/bkarthik1986@gmail.com...
Complaint comments Read comments Complaint category Movement & Delivery

DTDC - Non delivery of Rakhi and Gift packet

User
 Ravindergupta on Aug 21, 2014
I have sent Rakhi from Delhi to Bangalore vide /S09 SF 086 Dwarka Sector -7 Master Fran. North CSS-011-44900000 ( Receipt No. Z28554755 dated 04.08.2014) through your courier but till date the packet is not delivered at Banglore. On contacting at Sector 7 Dwarka, the person in charge did not give proper reply and even not attend to the complaint. You are requested to solve my problem at the earliest. R.K.GUPTA, Harsukh Apartment, Flat No. 63, Plot No.4, Sector -7, Dwarka, New Delhi-110075. Mobile No. 9811805792 L- 011-45605492...
Complaint comments Read comments Complaint category Other

DTDC - CN No.Z28637575 & Z28637576

User
 Rama Mahajan on Aug 21, 2014
I have given two packets on 05/08/2014 to DTDC Courier in Kamal Cinema Complex, Safdarjung Enclave, New Delhi110029. One for Quadia (Punjab) PIN Code 143316 and one for Kalanaur (Punjab) Pin Code 143512. One Packet came back with CN No.Z28637575 on 18/08/2014 with a reason that address was wrong, but surprisingly address was not wrong, because on the same address I have already sent letters through speed post. The 2nd packet with CN No. 28637576 is also lying at Gurdaspur Dist. And the person in DTDC office is saying that we will call on mobile and ask your person to collect the packet from Gurdaspur....
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC - Courier delivered at wrong address

User
 prithwish on Aug 21, 2014
HI, This is to notify that my important document which was Supposed to delivered at Shoppers Stop, In- orbit mall, Whitefield, Bangalore 560066, but it was delivered at wrong Address Shoppers Stop, soul space, Mahadevpura, 560037. This was courier at my friend place(560066) because I was out of town for 10 days, And same document has to reach by timeline. So consignor booked it through air charged 180 at my friend place. But same delivered at 560037 (soul space) I visited at your Mahadevpura office to check the status because it was supposed to deliver in a day and already...
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC Courier - Charged premium services against normal delivery

User
 Subham Chakraborty on Aug 21, 2014
I have been charged for premium service for a document which was suppose to be delivered in 24 hours. The document was shipped on 20th and was suppose to be delivered today morning which has not happed. Its business loss for me. Who will bear the cost They say it as - Premium Express...
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC - Return of parcel

User
 mridul_medhi15 on Aug 20, 2014
Dear Sir, I have send a parcel on 8th Aug 2014 (Consignment No. M08733776) to Gaziabad. Due to some reason it was not delivered at its destination. And I am suppose to get the parcel back on my given address. I have repeatedly send email & called at there office located at Gaziabad and in Navi Muumbai (where I booked). Also not that there customer care number at Mumbai 022-33004444 is not working from last week (10th August 2014). Any one in this facility is not able to track my parcel till date. I want my thing back at earliest. Regards, Mridul Medhi....
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC - complaint against DTDC...

User
 hirawatpolu on Aug 20, 2014
The PARCEL booked from Jaipur to Mumbai on 29\07\14on DTDC natinal plus number is V17414840, Till the time given by DTDC parcel not delivered to the party>The parcel time to deliver is 5 p.m.on 30-07-14 but parcel deliver to the party at 11p.m. midnite, is this is the rite time to deliver the parcel at any place. PARCEL is very important for me. I complaint twice thrice to SANJAY KUMAR THAKUR ( CHANNEL PARTNER DTDC JAIPUR ) but very poor resonse from his side, then i complain to his super officer ( Sushendra ji (mob 8290900999 )) but he is very irr responsible person on company behalf..then...
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC - Consignment no B11155083 Not received

User
 Asishchakraborty on Aug 19, 2014
Dear Sir / Madam, This is to bring your notice that on 11th Aug'14 I have booked a consignment in Bangalore ( DTDC branch / HBR layout ), with booking no : B11155083 to send Agartala . DTDC Bangalore branch told me it will reach Agartala by Thursday ( 14th Aug'14 ) . But unfortunately today after 8 days also my consignment has not reached it's destination . Moreover neither your Bangalore branch nor Agartala branch is telling anything properly regarding my consignment . I am seriously worried now about my parcel . Being one of the most prestigious courier service of...
Complaint comments Read comments [1] Complaint category Cars, Parts & Vehicles

DTDC - DELIVERY OF H31552978

User
 vikramlalotra on Aug 19, 2014
REFER TO MY H31552978, DTDC MAKING FOOL TO CUSTOMERS, IF YOU CANNOT DELIVERED THE ITEM WITHIN CITY. THEN WHY ARE YOU BOOKING IT. CUSTOMER SUPPORT IS VERY POOR. A THIRD CLASS SERVICE PROVIDED BY VIZAG DTDC WHICH IS NOT EXPECTED FROM DTDC. IT IS VERY SHAMEFUL THAT NEITHER ITEM DELIVERED NOR ANY BODY CALLED TO CUSTOMER EVEN AFTER SENDING TWO THREE EMAIL TO CUSTOMER SUPPORT....
Complaint comments Read comments Complaint category Other

DTDC - ITEM NOT DELIVERED AFTER 6 DAYS ALSO !!! NO ONE IS PICKING THE PHONE IN DTDT OFFICES

User
 Ramamohan Varanasi on Aug 19, 2014
Hi All, Please i request do not send any item through DTDC, it is a worst courier services. I had faced lot of problems many times. We have sent a cover on 13.08.2014 from Delhi. They said it will be delivered in 3 days. But almost 6 days gone it was not reached. If i checked it on the tracking it is showing item has been sent for dispatched on Saturday 11:30 am. Might be for the courier person do not find my address for the last 3days. I tried to call the local Hyderabad offices on Saturday / Monday / Tuesday but no one is picking the calls.I am wasting lot of money as i am calling from US...
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC - non-delivery of package

User
 ajayarch on Aug 18, 2014
HI, please resolve issue of non-delivery of two parcels couriered on 30/06/14. ICC TRACKING NUMBER 1116171210 -------- USPS TRACKING NUMBER LJ944513502US. ICC TRACKING NUMBER 1116171221 ---------USPS TRACKING NUMBER LJ944513445US. regards Ajay goswami 9971192727...
Complaint comments Read comments Complaint category Other

DTDC - P28660305 Courier not Delivered

User
 Mujahid Dongarkar on Aug 18, 2014
I had sent A courier from Pune to Shriram Pistons & rings Ltd Pathredi Bhiwadi Rajasthan with Docket No P28660305 on 30-07-2014 which is not yet delivered on 19/08/2014. there is no reply to my mail also phone number of dealer provided on website is switched off. I had many times sent courier on same address which were delivered, but my last courier was not delivered and status shown on website is also confusing. Pl help to resolve the issue....
Complaint comments Read comments Complaint category Products & Services

DTDC Courier - missing of packet containing demand draft

User
 tapas2014 on Aug 18, 2014
I have sent a official letter with demand draft in favour of Supdt. Curgon Road Govt accommodation through DTDC courier but the packet lost along with demand draft I have contacted DTDC office but no headway, it is very important letter, DTDC neither return the money nor packet....
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC - Parcel was not delivered and local DTDC called the recipient to collect the parcel in spite of delivering the parcel.

User
 Kousik1 on Aug 16, 2014
Hi, I have booked a parcel from Gachibowli, Hyderabad to Tamluk, East Medinipur, W.B on 14th August, Consignment Number is H33352818. Today, 16th August parcel has reached to the Tamluk local DTDC office but in spite of delivering that item they have called to the recipient to collect the parcel from the TAMLUK local office. When i called to the Tamluk local office they misbehaved and they totally disagreeing to deliver the parcel in mentioned address and told me the same that recipient should collect parcel from there office. Now nobody will picking the call also!!! It is really very disgusting,...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

DTDC - very poor service

User
 shaikvijay on Aug 15, 2014
i had to receive an item before 5 days which i have not received till date. the airway bill number is M09487005.the item is at mahabubnagar dtdc since 3 days and they still didn't take the pains to deliver it. this is the 2nd time i am having problem with dtdc mahabubnagar. they don't deliver it on time and the last time i waited for 3 days and they were irresponsible and negligent to deliver it so i had to go and collect it for my self at dtdc office leaving all my work. this is the last time i am send or receiving anything from dtdc mahabubnagar. i never had any problem with bluedart or other...
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC Courier & Cargo Ltd. - Urgent courier not delivered

User
 hari_dharkar on Aug 14, 2014
I have sent a very urgent kind of document with a CD from JABALPUR (M.P.) TO BHOPAL (M.P.) by DTDC courier, napier town, jabalpur on 05/08/2014 . I was promised by courier company that the courier will reach in 24 hours as I told them that it is necessary to reach till 07/08/2014. But even after passing more than 7 days it is still not delivered. The person whom I have sent that courier has already moved from that place. For safe receipt of the article sent, I myself visited BHOPAL on 10/08/2014 but even after vigorous follow-up of whole day, I could not get my parcel back and I had to return back...
Complaint comments Read comments Complaint category Movement & Delivery

DTDC - No received consignment no. D18544289

User
 BAPPI DAS on Aug 14, 2014
Dear sir

we are not received our consignment no. D18544289 on till date along with our sale Tax road permit no.47063/1176558 .

Hope your gracious will do the needful at the earliest.

Thanking you

M/S LEKHAPANI TEA COMPANI PVT. LTD....
Complaint comments Read comments Complaint category Electronics & Appliances

DTDC - Shipment missing

User
 amitabh modak on Aug 14, 2014
See the tracking number K72532069 I have not received the package yet. The customer support says they are not aware of the consignment. Says it might have gotten lost! DTDC service is no longer reliable. I cant get any information on the package. Tried calling several people from Dtdc but everyone seems to have an excuse of not solving the problem. No accountablity....
Complaint comments Read comments Complaint category Movement & Delivery

DTDC Courier - G90109970 consignment One Box of 14 Kg is not delivered.

User
 dishab on Aug 13, 2014
Booking Date 27 July 2014From Wakad Pune To Paschim Vihar Delhi Description 6 boxes of total 78 Kg consignment no G 90109970 ONE BOX Of 14 KG IS NOT DELIVERED. Booking Franchisee details: Mr Dhiren 7738899832 Mr Deshmukh 9823975137, 7798170321 Mr Sagar Shilimkar 9960297624...
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC - irresponsibility delayed delivery

User
 eniyanm on Aug 13, 2014
A consignment was sent form my office BD India Ltd. Bangalore on 07/08/2014. Via DTDC Consignment No. D19007271 To my address in Chennai Which is # 429, 2 nd floor, 5th cross street, P. P. Garden, Aminjikarai, Chennai - 600 029. Ph. 8098708323. The address was exactly typed as mentioned by me. But the consignment reached me on 13/08/2014 exactly 6 days after the consignment was booked. This is an unacceptable delay. Even more annoying is the behaviour of their staff. I got a call today from the mobile Number +91 80152 99747. stating that the address is mentioned as 403, 5th cross street which when...
Complaint comments Read comments Complaint category Other

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