Follow us
Log in        Register
     
 
DTDC Logo

DTDC Customer Care

DTDC Courier & Cargo Ltd.

B101, Phase - 1, Naraina Indl. Area
New Delhi
New Delhi District
Delhi
India - 110028

Customer Care Phone Numbers and Contacts

Phone:011-44900000/01/02/03/04/05/06
 

DTDC Complaints & Reviews

DTDC Courier - My courier is not delivered but the status is showing delivered

User
 sandipa07 on Dec 19, 2014
My refference number is K75249693, which is showing that it is delivered on 17th dec. But it is not reached to me.When I called their dispatched office to know the details of the person name who delivered and received the courier, they are just harrashing me that they will inform me later.But when I called after some times they are telling that their computer was hanged, they have to ask log from different office etc. Please help me out....
Complaint comments Read comments Complaint category Other

DTDC - NO delivery of consignment

User
 shaik tabrez on Dec 19, 2014
I'm very much disappointment about the service you provide. For the first time when i booked my consignment from aurangabad it reached me the nest day, i was happy with the service and asked my client to book only Dtdc. But this time when there was a need of my goods, it is still in transit in pune since 3 days. very horrible service i could rate. i have lost my business bcos of the delay. the service lines are always busy which irritates us holding our phones for hours. Definitely i would never prefer or refer anyone next time to use the services from DTDC. My AWB consignment no is D20023247, booked...
Complaint comments Read comments Complaint category Health & Beauty

DTDC - Misbehave with customer

User
 jeetbahal on Dec 19, 2014
two people with perungudi office. mobile numbers : 9841463818, 9500041229 i want to inquire them for my package. they are misbehaving with me and they are shouting at me. Is this the service you give? you shout at people? this is what the agents are supposed to do ? this is the worst service i have ever seen...
Complaint comments Read comments Complaint category Products & Services

DTDC - Package not delivered

User
 bipsh on Dec 19, 2014
My package with AWP Tracking No.: H37952447, status is "Shipment Returned due to RECEIVER NOT AVAILABLE". There were not a single attempt to deliver this packet to the address. It is my residence address where someone is always available. I also called DTDC Durgapur office and gave them the tracking number but they were very rude and said they don't know about it before they hang up the phone. When you accept a packet, you commit a delivery. All courier company attempt delivery at least 3 times before they can send a packet to the sender. I would like to know on what ground this packet has been...
Complaint comments Read comments Complaint category Movement & Delivery

DTDC - Broken item delivered

User
 Mehvi on Dec 19, 2014
This is in regarding the courier with docket no. V20330745 which had been delivered in broken condition. At the time of submitting the same to the concerned person at Sector 11, panchkula branch, it was being informed to the concerned person that package contains breakable item so kindly ensure the safe delivery. He just inform us for 250 rupee's charge and ensured us it will delivered in same condition. It was a birthday present for my brother and this was really not expected from your DTDC. I expect a good response from your side, as such matter cannot be neglected and it is case of sheer...
Complaint comments Read comments Complaint category Home & Garden

DTDC - Without delivering packet showing tracking status as Delivered

User
 rashni1973 on Dec 19, 2014
This is to inform you that as per your tracking status given below AWB / Ref. No. Status Date Time Location X11566918 DELIVERED Sat, Nov, 29, 2014 08:47 PM BURDWAN, the product was not delivered to me. You thought as this is a free product no one will go on search for tracking and check its tracking but not same like others I will see this to the end, this is an extreme fraud, first off all the respect you have from our eyes that you have lost. Now if you don't return my packet immediately after calling me on 9333155499 otherwise I have mail the same to the sender that is Procter and Gamble,...
Complaint comments Read comments [1] Complaint category Products & Services

DTDC Courier - No Communication after our packages are booked

User
 nemolawn on Dec 18, 2014
No Communication after our packages are booked. I have been trying to call again and again since today morning but all my call are in vain . I had booked a docket but wanted to stop its delivery ASAP. Never seen such stupid facility where i can inform something. and why do you have this customer care number 33004444 dont pay even for this. They all who pick the call are useless......
Complaint comments Read comments Complaint category Other

DTDC - More than 15 days and not delivered yet

User
 Maths Guru on Dec 18, 2014
My courier consignment number is Z40937131. The consignment has not been delievered yet although I couriered on 05 December, 2014. And also, the nearest DTDC courier office at Udupi, which is 12km away from the place of delievery, refused to deliever the courier to door-step at Shankarpura. Extremely pathetic service....
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC - parcel containing foodstuffs damaged ;eaten by rats

User
 antre on Dec 18, 2014
Hi, this is a complaint regarding consignment no:D20065655 dated 08-12-2014 booked at kaduthuruthy dtdc.kerala. It was insisted by them as they will do the packing themselves. I received the parcel at MKCG medical college at 11.30am on 18-12-2014. when found the parcel in damaged condition i insisted on complaining but i was told i should receive the product first.It was found that the packet was damaged by rats at two places(which was wrapped in a plastic sheet) & the entire contents inside was damaged & useless. The estimated loss is around Rs.3500/-. I request you to refund...
Complaint comments Read comments Complaint category Food

DTDC - Sub: Parcel Missing - d20129390

User
 Rahul Jain on Dec 18, 2014
Sub: Parcel Missing - d20129390 My name is Rahul Jain, Owner of NF371 (Jagatpuri Franchise). I booked a parcel(D20129390) on december 2, 2014 from trans yamuna East Delhi Laxmi Nagar for Veerawal. it has been 16 days and nothing has been done so far. Please help Kind regards RAhul Jain 9911916708...
Complaint comments Read comments Complaint category Other

DTDC - Ripoff Compliant - Action Required - AWB/Consignment Number: Z41956946

User
 Prabhu Subramani on Dec 18, 2014
DTDC Team, AWB / Consignment Number: Z41956946I haven't received my item yet but it's been marked as Delivered on 10 Dec 2014 in your tracking status. I'm making calls to Erode branch at regular interval(multiple attempts) for the past 3 days and counting, but no positive sign on delivery. It's totally frustrating. Could you please check at your end and make the delivery, If not update your tracking status as NOT DELIVERED. So that I can revoke my online order for refund. Thanks for understanding Prabhu +91 9952539656...
Complaint comments Read comments Complaint category Movement & Delivery

DTDC - shipment not delivered within said duration

User
 avinashsindri on Dec 18, 2014
i have booked a consignment from dtdc courier service from janakpuri new delhi to guwahati in 6-12-2014 but it didn't reach yet (18-12-2014) it showing that it took 10-12-2014 to 17-12-2014 to reach guwahati dtdc office detail of consignment z41935013...
Complaint comments Read comments [1] Complaint category Postal & Delivery Services

DTDC - Item received is not of good quality and cover was tored

User
 sbulbule on Dec 18, 2014
Hi, I have received a courier bearing bar code # Z42148685 on 18th Dec 14 however the item received is completely drenched in water. It looks like somebody has washed it and then packed it. I want to return the product. Regards, Sachin Bulbule...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

DTDC - CN NO. : H37451210 *** STILL NO DELIVERED

User
 syedrafiqa on Dec 17, 2014
Hello, This is to bring to your notice that CN No. : H37451210 which was handed over to DTDC on 10 Dec 2014 (Last Wednesday) has still not reached its destination which is Bengaluru. it has reached Bengaluru Indiranagar branch on 12 Dec 2014 but no one has take initivative to deliver the courier. I have been calling them daily on thier landline Number which is - 080 3295 8516 and Mob no. : +91 9901850664. But they have been telling me that address mentioned on envelope is locked. Courier which i sent to Bengaluru is my Branch office and i know that it was not closed and i have provided...
Complaint comments Read comments Complaint category Travel Agents

DTDC - Parcel not yet delivered

User
 vindhyashree on Dec 17, 2014
I was sent a parcel from mumbai on 1st dec 2014 through DTDC when i try to track it shows that parcel has arrived in air cargo, yelahanka after tat there is no update i still havent received my parcel. When i connected with those yelahanka executives they dont answer the call, somtimes they disconnect the call, sometimes they answer n the cal and put it on hold. Finally when i when i reached out to the manager/ the executive of some other branch they gave me a different no. i got to talk to Meenakshi she told me that the CN is not traceable so i have lodge a complaint....
Complaint comments Read comments Complaint category Movement & Delivery

DTDC - Non Delivery of parcel TILL NOW

User
 ram201412 on Dec 16, 2014
I booked a courier thru DTDC at Indira nagar, Doopanahalli, Bangalore on 22 Sept, 11.30AM. STILL the courier is not dispatched to the address as it is a local courier delivered to Bangalore. Consignment Number #: B15173237. I had sent three reminder emails on their id: css.bangalore@dtdc.com. NO response yet. It's a REALLY very pathetic service from DTDC....
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC - Dtdc denied to deliver parcel on intended address

User
 Pradeeti on Dec 16, 2014
On Saturday 13th December 2014, we got one courier booked from Delhi to be delivered in Perumbakkam chennai. We checked with Delhi branch courier service before booking weather they have delivery services in Perumbakkam or not. And when they confirmed services then only we got our courier booked. Today morning 16th December, we got call from dtdc Tambaram West to come and collect courier from their office denying to deliver at address, stating that they don't have delivery services in Perumbakkam. when we questioned why they provided wrong information while booking the courier and they should...
Complaint comments Read comments Complaint category Movement & Delivery

DTDC - Packet not Received

User
 Ravirajem on Dec 16, 2014
I have not received the courier from Courier which delivered from Ghaziabad on 9th Dec to Hyderabad. It was there at the HYD APEX (Uppal) center for last 5 days (from 11th Dec onwards). This is a bad experience with DTDC. And no use after calling to HYD APEX center....
Complaint comments Read comments Complaint category Kids & Baby

DTDC - Till date consignment Number D20554869 is not delivered

User
 Suresh_singh on Dec 15, 2014
I've booked a consignment Number D20554869 on the 29th of November from Hyderabad to Jalandher and today is 16th December and there is no sign of delivery or any track status of that packet. It is a very sad service which I never expected from DTDC...
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC - NON-DELIVERY of courier as assured resulting in loss

User
 nisha bose on Dec 15, 2014
Courier booked as per receipt no: V19453675, dated 12/12/2014 was not delivered the following day evening (13/12/2014) as assured at the time of booking by the staff in the Cochin Office. The same was not delivered even on Monday morning. On contacting a no: 8136807283 a lady introducing her to be Arya informed it could not be delivered as the door was locked on Saturday(13/12/2014). It is incorrect and false. On Monday after the call the packet was delivered. It was sent to the Advocate in Supreme Court for being presented in Court on Monday; which could not be done for the lapses on the part of...
Complaint comments Read comments Complaint category Lawyers and Attorneys

Share this page with others

  
  

Recently Discussed
5 hours 14 minutes ago
DTDC
Without delivering packet showing tracking status as Delivered
1 days ago
DTDC Courier
No Communication after our packages are booked
1 days ago
DTDC
shipment not delivered within said duration
3 days ago
DTDC
COURIER NOT RECEIVED TILL DATE
3 days ago
DTDC
non delivery