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DTDC Customer Care

DTDC Courier & Cargo Ltd.

B101, Phase - 1, Naraina Indl. Area
New Delhi
New Delhi District
Delhi
India - 110028

Customer Care Phone Numbers and Contacts

Phone:011-44900000/01/02/03/04/05/06
 

DTDC Complaints & Reviews

DTDC - Bad service

User
 Marije van der Meer on Apr 17, 2014
This is the baddest way I'm ever treated. I wanted to send stuff to home, in the Netherlands. They gave me stuff back that They couldn't ship, fine. But I payed the proce forbthe kilo's I got back. Finally he agreed on giving my money back, the next day. But he never came. When I was tracking my mail. It got lost, after Some calls it was on the road again, till the dutch doane, because now I have to pay for the costs of the doane. Still in doubt if alll my stuff is there. Baddest service ever!...
Complaint comments Read comments Complaint category Movement & Delivery

DTDC - 65 hrs gone and DTDC Plus couriers has not been received

User
 nitish kumar sharma on Apr 15, 2014
Hello DTDC team,

Your tagline says delivering courier is "DELIVERING VALUE".
But here is the summary of what is happening with me currently ( still ongoing ) and you have left your Customer helpless :-

Cons. No : V15256478
Source Place: Gumla, Jharkhand.
Destination Place: Bangalore, Whitefield.
Service Used: DTDC PLUS ( which claims 48Hrs delivery )
Delivered from Gumla Jharkhand on 12/04/2014, saturday- 4PM evening which reached Ranchi on Saturday night only.

Today: date: 16/04/2014, Wednesday ( 65Hrs...
Complaint comments Read comments Complaint category Passport Services

DTDC - DTDC Awbn i00969918 pay on delivery cheque not delivered

User
 excelzon on Apr 15, 2014
This was delivered with the service of pay on delivery. Our customer also confirmed us of handling over the CHEQUE payment against the INVOICE to the DTDC courier delivery boy. DTDC also Confirmed us the collection of CHEQUE.


But DTDC yet to get us delivery of the CHEQUE received from our CUSTOMER. It’s a paid service and DTDC has failed in executing the paid service contract in time. We have experienced DTDC (habitual of delay) practice monopoly and intentional delays in deliver in the recent past as well. Also the complaint redressal mechanism is very poor.
Complaint comments Read comments Complaint category Other

DTDC Courier - Dtdc awbn i00969918 delivered as pay on delivery but yet to deliver cheque collected from consignee

User
 excelzon on Apr 15, 2014
AWBN I00969918 was delivered with the service of pay on delivery. Our customer also confirmed us of handling over the CHEQUE payment against the INVOICE to the DTDC courier delivery boy. DTDC also has confirmed us the collection of CHEQUE.

But DTDC yet to get us delivery of the CHEQUE received from our CUSTOMER. It’s a paid service and DTDC has failed in executing the paid service contract in time. We have experienced DTDC (habitual of delay) practice monopoly and intentional delays in delivery in the recent past as well. Also the complaint redressal mechanism is very poor....
Complaint comments Read comments Complaint category Other

DTDC - I can not receive my Courier after 10 days.

User
 Avtarrrrrr on Apr 15, 2014
Respected Sir


My name is Avtar Singh, V.P.O Kamiana, District Faridkot, Punjab. My courier AWB NO. F08236023 on dated 5-4-2014 can received till date. My courier is coming from Bangalore to Faridkot. Please tried to find where my courire is missing thanks...
Complaint comments Read comments Complaint category Sports & Recreation

DTDC - Extreme delay in shipment from Pune to Mumbai

User
 Narendra Motibhai Patel on Apr 8, 2014
I had booked a shipment No. P26922978 from Pune to Mumbai on 20/03/2014 containing an envelope, consignee Indian Hotels Co.Ltd., Mandlik House,
Mandlik Road, Colaba,
MUMBAI – 400 001. which was delivered on 30/03/2014.

Normally it takes max. 2 days for delivery. It took 10 days for delivery, causing lot of inconvenience and monetary loss.....
Complaint comments Read comments Complaint category Business & Finances

DTDC Courier - Not delivery of courier

User
 dmajumder8 on Apr 8, 2014
DTDC Courrier with consignment no B08539600 has been booked in the name of me by Mr.B V Krishna Rao from Bangalore to reach me at Bilaspur, CG on 02.04.2014. As per Internet tracking system, it reached Bilaspur on 06.04.2014 but till today 08.04.2014 I have not received it....
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC - Transit Returned to Origin

User
 RAMANATHAN Y on Apr 5, 2014
Hi Team, I have ordered an item online in printland.in and they dispatched me the item through the worst and sick DTDC courier service. The transit was sent on 26-March and returned back to origin which is mistake by two stupid offices Dindugal and Theni. Where they failed to call the customer before sending it to Origin and moreover their response is very poor. Please dont use this stupid courier service which delayed my transit and returned it to origin by marking it as address not found and sent it back to origin....
Complaint comments Read comments Complaint category Movement & Delivery

DTDC Courier - H26516582

User
 Rajnikanth Koride on Apr 4, 2014
Dear Sir, This is really getting pathetic service from DTDC, it's been almost 15 days and no response from any one. As a final hope I am mailing to you, Hope it would get resolved or please send me my documents, it contains my fathers medical bills of more than a lakh rupees. yesterday I been to their office in liberty and the madam there assured me that it would be sent today max by 1pm, but still the status is not known. for reference : below is the complete email thread Hope you would resolve the situation soon. Regards, Rajnikanth 924-629-6365 --- On Thu, 4/3/14,...
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC - False tracking, pathetic services, everything bakwas if any issue

User
 Omparkash Sarswat on Apr 3, 2014
I Dispatch Rs.7000 Product to DTDC Bikaner Branch To Orissa, Tracking Not update in 5 days so i Request to Agent For this, He Forward request to State Office jaipur, After this Document Reached Bhuwneshver in 2 Hours (As per net) And Showing Hold Due To Empty Box, I know All is Fraud And They Update False, Still No any Response From The Company And i Forget my Parcel...Very Bad, some Unprofessional people Give Loss To Customer And DTDC Ignore ! if We Send Anything By DTDC No one is Responsible this All is Out When Any Problem Appear Otherwise Everything is Fine.

Vikram
Mob.9414959039
Complaint comments Read comments Complaint category Products & Services

DTDC - damaged goods delivered by DTDC

User
 ban45 on Apr 2, 2014
Regarding consignment number G90075124,
I Paid full advance for my bike (passion pro) to be delivered from '' Toranagallu( bellary, karnataka)'' DTDC branch to ''steel plant township, ukkunagram, visakhapatnam'' . The bike was received on 15th march in covered condition but when the cover was removed, it was found in strangely damaged condition . There was a hole on the Tail Panel which is rear wheel upside part .There are also lots of scratches on the front light body parts and near the seat area where the big hole appears, which clearly indicates...
Complaint comments Read comments Complaint category Other

DTDC - where is v16434268

User
 Abhishek Rai on Apr 2, 2014
Let me update about my consignment. Your team members are saying that it has been missed.Remember it was extremely urgent stuff for me since my important data are with them If it will missed then I will not tolerate any of you if you have not ability to do business then why you all are in this field I will take legal action against you mean while your team member from Indore contact no 9752425157 was assuring me that it will deliver soon and supposed to mail me but he neither mail nor accepting my call even. I don't know whatever you are doing but I want my stuff at any cost. Abhishek 9899659960...
Complaint comments Read comments Complaint category Products & Services

DTDC Courier - Items not delivered even after 27th day

User
 Loyumba Khuman on Mar 31, 2014
I had sent items packed in 5 boxes from Mangalore DTDC to Imphal on 4th March'14. I have been trying to escalate this to DTDC but there is no escalation matrix as their customer care numbers are fraud. None is taking responsible for my consignment. Lately, Rajesh from DTDC Mangalore called me and informed that one of the boxes is missing. It was weird that he expected me to be happy when a box is missing. I have decided not to collect my items until they deliver all the boxes. I am prepared to file a case against DTDC, no matter what....
Complaint comments Read comments [1] Complaint category Movement & Delivery

DTDC Courier - courier still not delivered

User
 Rahul Barot on Mar 31, 2014
hello this rahul . we are using your services, but we fount that your staff and branch offices are not interest to give proper answer and reply. they did not rev. our call also. and our courier is still not delivered to the address. please do need full. this this CLIENT request. tracking is A28167725, SENDING DATE - 25/03/2014, ADDRES - MISS ARNAVI CHETTRI - C/O RAJ KUMARI CHETTRI, DOW HILL ROAD, NEAR TELEPHONE EXCHANGE, KURSEONG, DIST - DARJILING, PIN- 734204. PLEASE PROCEED FAST. REGARDS RAHUL BAROT BDO(IBEES - INSTITUTE)...
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC Courier - Order not received till date

User
 bijayakumar1983 on Mar 30, 2014
Dear Concern,

Online shopping on Bluegape.com order placed on dated 17.03.2014 and sent through Priority Air on Sun, Mar, 23, 2014 a Tracking ID - X06608308. But still not received delivery till yet.
Arrange to delivery as soon as possible.

Thanks & Regards,
Bijaya Kumar Mohanty
+91-9560455092...
Complaint comments Read comments Complaint category Online Shopping

DTDC - Lost bag

User
 Sunamika on Mar 27, 2014
I'm very upset why I believed on DTDC .I had sent 12kg bag with new born special items, clothes, purses, wrist watches, baby belt, baby gym, some toys many more precious and costly items on 25th June from Birmingham office as consignment no. N94629729 on Jammu address but they forward it to Jalandhar even I gave the correct address and phone numbers but still my bag is not deliver to its destination . We tracked on Internet many times but shows forward to Jalandhar .. We have phoned to everyone like Jadvinder tiwana, area manager London Mr Anil he spoke very rude to me, area manager Suriender dagar,...
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC - Franchisee Irresponsibility

User
 saju.geotech@gmail.com on Mar 25, 2014
I was supposed to receive 1 parcel from Snap Deal (Jesper Infotech Delhi), last week. My DTDC Ack No is X05104128, the same had received in DTDC Nedumangad Franchisee on 20th March. But i didn't received any call or information from their side. The main thing is that the supposed receiving address was only 300meters from DTDC franchisee office. Today i went to DTDC Franchise, the owner of the same Mrs. Bindhu treated me in a very bad manner and she is telling me to case a file aganist DTDC an further she will look out. This is very pathetic and shame to DTDC. This is not the first time am dealing...
Complaint comments Read comments Complaint category Other

DTDC - Non delivery of an important item. CN No-H22058111

User
 IOBsaurav on Mar 24, 2014
On 18th of march 2014 I have sent an Important item from an Government Bank which was supposed to reach an address in Bolpur West Bengal. The package was sent from DTDC Mukarampura Karimnagar Andhra Pradesh. I was told it will take maximum of 4 days to reach the destination. But on 24th of March 2014 when I enquired about my package it was not yet delivered and it was showing as Wrong Address whereas in the same address I have sent 2 more package before. Then how did those 2 packages which I have sent before reached the same address.? It was really a horrible experience with DTDC. I am thinking...
Complaint comments Read comments [1] Complaint category Government Organizations

DTDC - Lost Parcel

User
 SMITHA198297 on Mar 22, 2014
Hello stupid DTDC Team, Its very sad to say that even after paying the charges you the DTDC team cant deliver the parcel. I had sent one complementary gift during the time of Diwali consisting of sweets. And I have spent on phone calls till date more than the value of the parcel .The ultimate answer I am getting from you all is "sorry its cant trackable and its lost". Horrible this is. I think DTDC is the worst courier company I have ever seen and now I would like to share this bad experience with everybody. Please dont go for DTDC. They are the cheaters and shameless fellows. And I will...
Complaint comments Read comments Complaint category Law & Civil Rights

DTDC - Courier not received, yet it says delivered

User
 hislast7days on Mar 20, 2014
Courier with tracking no: Z16446149 says it is delivered and received by A Acharya, Mobile no 9337255365. This is not my number and I haven't received anything yet. I called customer care and I heard all lines are busy for 20 minutes. Can you please tell me what's going on here? I called DTDC today morning asking them to provide the person's mobile number who is going to deliver me the courier. But DTDC said that they cant provide me such information but it will be delivered by today. Now it says delivered and I haven't received anything. My name is Arijit Acharya My mobile number...
Complaint comments Read comments Complaint category Movement & Delivery

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