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DTDC Customer Care

DTDC Courier & Cargo Ltd.

B101, Phase - 1, Naraina Indl. Area
New Delhi
New Delhi District
Delhi
India - 110028

Customer Care Phone Numbers and Contacts

Phone:011-44900000/01/02/03/04/05/06
 

DTDC Complaints & Reviews

DTDC - Lost courier

User
 Humming Bird on Oct 31, 2014
With very regret to say that i have booked courier consignment no:k73312157 for Faizabadh detail address-Sri Nareshji Poddar/ Janaki Mahal Trust/ Basudev Ghat/parikrama Marg/ Ayodha Faizabad/ UP-224123/08953317478 on 16th October through S.P enterprise(033)2464-3267 but the person to whome i sent the doc yet not delivered even there is no status on website even no one of customer care help me to track those courier...
Complaint comments Read comments Complaint category Other

DTDC - VERY WORST SERVICE IN CHENNAI AND KATPADI

User
 premraju.d on Oct 31, 2014
Dear sir, We have based in Gudiyatham, We have dispatched our Printed materials thro out India for Celkon Imoex Pvt Ltd, more then 150 Consimenent we have paid approx Rs.50000-00, but we are get very bad experence from you DTDC people no responce and we Request you to please Remove your Costmer care service in Chennai and Katpadi, if you want we will attachment our all 150 consimenent. we hope you have reply us. other wise we will go for......
Complaint comments Read comments Complaint category Business & Finances

DTDC - courier not yet delivered

User
 shankar lanka on Oct 30, 2014
Dear sir, my courier POD is H36226629, date of booking 18/10/2014 from rajahmundry to ahmedabad. but till date it was not delivered. my job is depending on your delivery. i am requesting that please deliver on 31/10/2014 first hour. please contact to my number 08977110040...
Complaint comments Read comments [1] Complaint category Health & Beauty

DTDC - 24-OCT-2014 BOOKING PARCEL STIIL NOT RECEVIED YOUR STAFF NOT RESPONDING

User
 Dumpala Jagadish on Oct 30, 2014
HI, THIS IS JAGADISH FROM VIZAG I INFORM YOU THIS MONTH 24TH MY BROTHER BOOKED PARCEL IN KADAPA DTDC OFFICE BOKING TO VIZAG BUT STILL NOW I AM NOT RECEVIED MY PARCEL I AM 8 TIMES I AM VISIT YOUR DTDC POINT AND OFFICE THERE IS NO RESPONCE BUT IS CARELES ANSWERS IS GIVEN I AM NOT HAPPY WITH YOUR SERVICE MY NAME D JAGADISH VIZAG- MY PRCEL BOOKING PARCEL POD NO "H35757838" SO PLEASE RESPOND IMMEDIATLY THANKS...
Complaint comments Read comments Complaint category Electronics & Appliances

DTDC Courier - Missing Parcel

User
 Chiranjit Ghosh 1986 on Oct 30, 2014
I have send a parcel to home which has not been delivered for 1month. After that i call them frequently, they haven't took any action to deliver it. Finally, I called them and requested them to return the item and thereafter they haven't done so and not even receiving my call. I have called them many a times. Please help me and save my financial loss. The money they took for delivery was Rs 380 and the good price was Rs 624. Please help me to sort this problem....
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC - not delivered to proper address

User
 Prashanth Rr on Oct 30, 2014
courier has been made on 15/10/2014 from Bangarpet to Vijayawada - The Superintendent engineer R & D Electrical Circle, Opp. to Road Transport Authority (RTA) office, Bandar Road, Vijayawada. But courier has not been reached to the above mentioned address and the status is showing that it has been delivered. when enquired at your vijayawada courier office, we were told that Courier has been delivered to BSNL Office, there is no proper response since 14 days to telephonic calls also. Original Bank documents, photos were sent. Docket No: B14607823 contact No: 9480357216 Contact Person...
Complaint comments Read comments Complaint category Other

DTDC - MY PARCEL IS MISSING FROM KOLKATA

User
 Karan Kumar Mishra on Oct 30, 2014
What the hell service is this Consignment Number- D20082771 The seller shipped the item on 20-Oct-14 and was required to deliver the item by 27-Oct-14.This is the track id 22/10/2014 16:30 In transit In transit SAMBALPUR 22/10/2014 00:00 In transit In transit KOLKATA APEX(AIR-SF-AC), KOLKATA 21/10/2014 00:00 In transit In transit KOLKATA T/S, KOLKATA 20/10/2014 22:54 In transit In transit SAMBALPUR 20/10/2014 00:00 In transit In transit SURAT BRANCH, SURAT 20/10/2014 20:01 Shipment picked up Picked up SURAT - UDHNA - SURAT 20/10/2014 20:01 Ready to ship Ready to ship Surat Now...
Complaint comments Read comments Complaint category Electronics & Appliances

DTDC - DTDC gurateed timed delivery didnt reached on time

User
 dilip on Oct 30, 2014
Consignment number = E71636154I sent a parcel through DTDC on 16-Oct-2014 via timed delivery. I paid 360 for the same. It was about to reach on the address in between 10-12. But it reached on 4 o'clock. They have not derived as they promised. I lost the another courier because of this and the goods I sent was of no use. This is totally cheating. Now after 15 days i didn't hear anything from them at all. Now I want my money back....
Complaint comments Read comments Complaint category Movement & Delivery

DTDC - broken item received with CN NO.-Z36288803

User
 leo009 on Oct 29, 2014
this is with ref to courier received on 29/10/14 at around 4pm was broken...the shipper had mentioned on top of the courier that the item inside are made of glass please handle with care..inspite of that we have received broken product..the delivery boy (name sanjay as mentioned in the entry register)did not even told us and left the courier at the gate to the guards and wrote his wrong phone no in entry register the item were very essential to us and we want immediate response/solution to the matter...
Complaint comments Read comments Complaint category Movement & Delivery

DTDC - Courier not yet received

User
 Rahoul Bose on Oct 29, 2014
Dear Sir, My Parcel consignment No.K74499786 sent from Kolkata on Saturday 25th of October 2014, has not yet reached me. Status shows that it has reached Bangalore on Monday 27th October 2014. I request you to kindly look into this as soon as possible. Thanking you, Rahoul Bose mobile: 9886849449...
Complaint comments Read comments Complaint category Public Transportation

DTDC - No proper support from DTDC courier

User
 raghuk18 on Oct 28, 2014
I am not getting my bank documents by DTDC courier, whenever I get any courier through the bank, I get the message from bank, there were no one in the address and your courier is returned back to the bank. This is happening especially with DTDC courier in Gottigere, Bannerghatta Road. Today also I got a call from DTDC courier (080 41154255) and they told me to come to their office and collect the courier, but I asked them, why the courier is not delivered to the residence, MR. Manu, spoke very rudely and told, if you want to take the courier, come and take it or else get lost. The...
Complaint comments Read comments Complaint category Banks

DTDC Courier - Important package not delivered even after 15 days.

User
 jvsagria@gmail.com on Oct 28, 2014
Myself Jasveen I've couriered a package through DTDC on 13/10/2014 from Bangalore to Ambala Cantt which was supposed to be delivered in 5 days. If I check the status on DTDC website its shown as package delivered on 20.10.2014 to Ambala. But, its not delivered yet to the concerned persons. Also, I've gone to DTDC office and called their customer care many-a-times but have not recieved good response form them regarding my package. Everytime I'm being told that I'll be given information on it but nothing is been told to me. Its already been 15 days and there is no information on my courier. Kindly...
Complaint comments Read comments Complaint category Movement & Delivery

DTDC - Delayed delivery within kolkata by Joka DTDC with fake date of delivery

User
 Sankarbabai on Oct 28, 2014
Dear Sir/Madam, This is to inform you that I Sankar Mondal a resident of Joka nabapally ranjan nagar Kolkata-700104 and I worked at Lupin Ltd.My office is located at Salt Lake Kolkata-700091. Office send me Letter on regular basis by DTDC Courier.The problem is that my local DTDC courier at Joka delivered the 2-3courier together once in a week or more than that. Several time i have personally complained at Joka DTDC branch but no such improvement happened.They don't even get signed the POD. Here is some Consignment details : DTDC CONSIGNMENT NO. ACTUAL DATE OF DELIVERY ONLINE...
Complaint comments Read comments Complaint category Other

DTDC - Not delivered at time

User
 Nizamism on Oct 28, 2014
My consignment reached Delhi on 19th October 2014, on Tue, Oct 21, 2014 Arrived at DTDC Facility OKHLA BRANCH, DELHI 04:28 AM Shipment Dispatched for Delivery OKHLA BRANCH, DELHI 11:02 AM Till now I have not received....
Complaint comments Read comments Complaint category Business & Finances

DTDC - My consignment (z29873521) not delivered enen after last 15 days

User
 santoc0c on Oct 28, 2014
Worst service facing from DTDC.My consignment (Z29873521) not delivered since even after 15 days.SMS & web tracking is not working at all .Trying to call on 02233004444but no one responding . I really don't know what to do now. If such service is for delhi - Mumbai location, What will happen for other location. Most important thing that all updates on the site are wrong & old . today is 28th oct but tracking site is updated for 21st only. Regards Santosh kumar 7303166892...
Complaint comments Read comments Complaint category Other

DTDC - Parcel delivered to wrong address

User
 siddmukh on Oct 27, 2014
Consignment No: Z34211660 from Sumana Mukherjee 3rd floor, Kewal Park, Opp: Baba Guest House, Near TPDDL, Panchvati, booked at DTDC Azadpur Delhi-110033 Office destination to Mr. Saanjeev Das, Jogomaya Memorial Institute, Singur Ratanpur, Hooghly PIN-712409, M: 07687013818, 09748606598. Since 23/10/2014 this Packet send to wrong address to Kalna, Burdwan by operation team at DTDC Serampur, Neel Jheel Apartment, Hoohly, Contact Person Mr. S. Ghosh M:07044080030, & Mr.Ujjal M:09163386010. Total Expected Loss for this consignment not delivered to proper destination timely is Rs. 15000/-(Rupees...
Complaint comments Read comments Complaint category Business & Finances

DTDC - lost new clothes and goods worth 30000

User
 dishab on Oct 27, 2014
HORRIBLE EXPERIENCE WITH DTDC - INCURRED A LOSS OF 33000 AND I AM TERRIBLY HARASSED. WOULD NOT RECOMMEND DTDC TO ANYONE. On 27'th July 2014, Mr Deshmukh and Mr Sagar Shilimkar, both employees of DTDC Franchisee Mr Dhiren have collected 6 boxes(total 78 kg) from my home in Wakad, Pune. They booked my parcel on consignment number D18782389 and I paid them the full payment of Rs 3025 at the time of booking. However, the D18782389 consignment number could not be tracked and I was given a new roadline number G90109970 which also could not be tracked. Though I paid for the more reliable 'Surface' transport,...
Complaint comments Read comments Complaint category Products & Services

DTDC - Books not yet deliver

User
 murthy0208@gmail.com on Oct 27, 2014
Hi, My Brother has courier books on 23/102014 at Nellore, AndhraPradesh, Still now I did't get any respond from your end. If I call to courier guy he is not picking the call. Note:-Please call me I will explain you entire story. It'svery urgent. Mail_id:murthy0207@gmail.com Regards Krish 9500007483...
Complaint comments Read comments Complaint category Education

DTDC - The urgent courier is not yet delivered after 9 days

User
 kshklokesh on Oct 27, 2014
I had booked the courier (Tracking ID : B13335961 ) on Sat 18th Oct 2014 for Patna . But I have not received till 26th Oct 2014 . This is the worst experience with your Courier Service till date . I dont think I would ever try my luck using this courier service ever as no body even bother to receive the call for enquiry in the Patna DTDC Office. I have no clue when they would deliver the courier as there seems to be no SLA for service....
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC - Material not delivered tracking id Z29850094

User
 kalyan_rc on Oct 27, 2014
Hi, I have been chasing the above id for last 6 weeks. Nobody from Noida hub picks up call, got to speak to a mobile no as in the website, who is on leave. I had email exchange with the hub-manager Dewakar Awasthi, still no action taken....
Complaint comments Read comments Complaint category Mobile Handsets

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