DTDC Logo

DTDC Customer Care

DTDC Courier & Cargo Ltd.

B101, Phase - 1, Naraina Indl. Area
New Delhi
New Delhi District
Delhi
India - 110028

Customer Care Phone Numbers and Contacts

Phone:011-44900000/01/02/03/04/05/06
 

DTDC Complaints & Reviews

DTDC - Courier Not delivered Till date - V23204498

User
 V Kalyana Ram Tirunagari on May 30, 2015
DTDC doc No. V23204498 and Customer case no. 00378069. This courier reached from Hyderabad to Pune on 24th May'15, but till date 30th May'15 it is not delivered at Pune address. Call customer care, give two personnel numbers Rajeev Mishra - 7710051052 and Hemen - 7710096583. Both are not responding to my calls putting busy tone. Can you please find this courier immediately. It has some important document....
Complaint comments Read comments Complaint category Business & Finances

DTDC Courier - Delay in Delivery and no response from customer support

User
 Amaresh Rautaray on May 30, 2015
I have courier a packet from Vijayawada to New Delhi on the 08 may 2015 and that packet is not delivered till the date. I tried to connect to customer support several times but either they not responding the call or if they receive the call they disconnected it uncertainly after listening the problem. That packet contain my official thing and it may affect on my Job. Please Do something as soon as possible. My Docket no is- H43732587...
Complaint comments Read comments Complaint category Movement & Delivery

DTDC - parcel has been misplaced

User
 AFTAB BHOOT on May 29, 2015
Hi my name is aftab ahmed i from hyderabad one sample parcel was booked from mumbai to hyderabad on 20/05/2015 with awb no M14603197 i have been calling to the office persons since a week for the parcel status they have been sending me from pillar to post hence i have decided to lodge a complaint against them due to their inadequate response i want to make them understand that customer service is important than anything hoping that they might not neglect any one lese...
Complaint comments Read comments Complaint category Other

DTDC - Delivery Returned with Message Office Shifted

User
 sujithpkd on May 29, 2015
We have our official document for a client on 22nd May'15 via waybill NO. C60705375, but the courier returned it with the remark "Office Shifted". i would like to mention it was complete false message. the courier was delivered by alternative courier company immediately. when i checked history the previous shippments to the same address have been delivered successfully by DTDC, so it is also not the issue of Non - Service Zone. i have checked with the client and they are confirmed, the address is same and nobody contacted them for the delivery. it was complete unethical practice to do such...
Complaint comments Read comments Complaint category Employers

DTDC Courier - COMPLAINT HAS NOT BEEN HEARD AND MISBEHAVIOR BY CONSUMER CARE EXECUTIVE

User
 Ritu Meena on May 29, 2015
today i.e 29 may 2015 at around 11:30 am i called up DTDC Regional Office, Naraina, to know my complaint status of complaint no. 309462 which i raised on 7th of may 2015. i was not really updated about my complaint and also it was closed as null even after repeated calls and e mails to them. today when i called then first a lady consumer care executive talked with me. i told her to kindly transfer my call to the supervisor then she handed over the call to Mr. Nitya Jena after 2 or 3 mintues. He was too rude when i was telling him my problem. first he said i know nothing about this issue so i cannot...
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC - COMPLAINT AGAINST THE REFUSED DELIVERY STATUS

User
 oshnic agrovision on May 28, 2015
I am writing this complement for not attending the delivery by the delivery personnel and writing in the status " RECEIVER REFUSED DELIVERY". my shipment docket no is B21389714 REFERENCE NO: DLVDSR Sir, this shipment was not tried to deliver even no boday contacted me on my given contact no and now when i m tracking this shipment on your website it is showing the refused status. i am really hurt with the Service of the DTDC. i here request you to do the needful in this matter....
Complaint comments Read comments Complaint category Other

DTDC - Docket no V21329956 not yet delivered

User
 fg stores Triton on May 28, 2015
Dear sir / madam, We were informed while booking that the consignment will reach on Monday only and after that confirmation the courier was given to you. Today is Thrusday since monday we are following up no response what so ever from anybody. We are totally tired with this. If i would have sent it through my transporter the consignment would have reached today and the cost incurred would have been very less. I want you to get our consignment delivered today by afternoon 2pm at any cost. Total amount paid is rs.1045, this is premium freight we paid. This is second time we are...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

DTDC - COURIER NOT AT DELIVERED

User
 srisailamarelli on May 28, 2015
I am totally not satisfied with this service, my courier is still not at received to the correct person or to correct home address.The consignment number is H43913154 .It is dispatched from WARANGAL office: (address: H.No:16-12-163, T.R.T Colony, Industrial colony, Warangal, Pin:506013 Mobile No:9395130997). And Dilivery address is : [C/O-M/S KEC-ABEPL (JV), NH-25, ORAI BYPASS, JHANSI ROAD, NEAR RELIANCE PETROL PUMP, BARAGAON, ORAI, DISTRICT-JALAUN, PIN:285001 Mobile No:8019019018 ] Status showing as "ATTEMPTED and location is showing as a AWB / Ref....
Complaint comments Read comments Complaint category Computers & Accessories

DTDC - DTDC - Courier Never delivered but DTDC says they delivered it

User
 Saif11111 on May 28, 2015
Hi, The courier with Tracking No.: Z54499604 was to be delivered at the below address : Shakir Sharif, #75, Opp. Saint Anthony Chruch, 11th Cross, Gongondanahalli, Chandralayout main road, Bangalore, KARNATAKA 560039 India BUT this never got delivered and I see on your site that it has been delivered already!!! I have been calling to your reps and at offices from 5 days, First, i have to do multiple calls until sum1 gets courteous to pick it, then i have to explain the story again and i end up getting the same answers. that it has been delivered, check at you end. or they will call me later. This...
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC - not deliver parcel

User
 galzattire on May 28, 2015
my docket no. X13392583 i booked parcel on 5th may for secundrabad and its reach hydrabad on 8th may but still its not delivered ... hyderabad customer care number not responding and where it reach that office also not responding very poor and worst service i ever found ... all over india customer care also not responding ... i dont understand why customer care not responding from DTDC now let me know when will my parcel reach vishal mehta 9428275257...
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC Couriers - PARCEL NOT DELIVERED

User
 gauravj2k5 on May 27, 2015
CONSIGNMENT NUMBER Z55762529 I HAVE BOOKED A COURIER FROM DTDC PANIPAT - RAM LAL CHOWK TO BHOPAL ON 20/05/2015. THE COURIER WAS ARRIVED AT DTDC FACILITY BHOPAL BRANCH R-52, ZONE 1, M.P. NAGAR, NEAR HOTEL SANGAT PLAZA, BHOPAL ON 22/05/2015 AT 10:07 AM. TILL NOW THE DTDC SERVICE HAS NOT DELIVERED THE CONSIGNMENT (5 DAYS TILL NOW) AND NOT EVEN INFORMED THE RECIPIENT ABOUT THE CONSIGNMENT OVER PHONE. WHEN I MADE A PHONE CALL TO THE ABOVE COURIER FACILITY AT BHOPAL, THEY DID NOT GAVE ANY SATISFACTORY REASON FOR THE DELAY. THEY ALSO MADE A PROMISE TO DELIVER THE CONSIGNMENT BY THE EVENING OF 27/05/2015...
Complaint comments Read comments [1] Complaint category Business & Finances

DTDC Courier - PARCEL was torn and goods missing

User
 asmafaizee on May 27, 2015
We have sent a parcel bearing shipment no.D21740576 DT.17/04/2015 TO HYDRABAD. The Parcel contains readymade suits for relatives for a function. The weight of the shipments is 10.135 kg at the time of booking & also at the time of making FDM at HYDERABAD Office. The consignee received the carton in a broken condition. As the consignee accepted, after the delivery boy went out, they saw the packet is in broken condition. The same delivery boy comes to deliver them before so many times, every time he calls them inform them that he is bringing the parcel to them. But yesterday he did not inform them...
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC - Misplace Courier

User
 gauravkariwala on May 27, 2015
This is with regards to the DTDC courier: 1. Sent from - Kolkata - West Bengal 2. Sent to - Chandigarh (Zeerakhpur) – Punjab 3. Reference number - K79635207 (attached receipt) 4. Sender Name – Vijay Kariwala 5. Addressed to – Anil K Jajodia 6. Sent Date – May 20, 2015 The courier has not yet reached the destination. With the reference number given in the receipt, I am not able to trace the courier and it is showing “Tracking number not found”. When I am trying to call up the DTDC customer care number, the call is on hold for long time & then there is no response. I also got...
Complaint comments Read comments Complaint category Other

DTDC - Courier Never delivered but DTDC says they delivered it

User
 Paari_S on May 27, 2015
Hello, The courier with Tracking No.: Z56755286 was to be delivered at the below address : Paarijat Singh - 509358 Microsoft Signature Building, E Block, Embassy Golf Links Business Park, Domlur Bangalore, KARNATAKA 560071 India BUT this never got delivered and I see on your site that it has been delivered already!!! I Had word with the one of your rep GHAZIABAD (INDIRAPURAM) office from where the package was couriered and he said that it was received by some one at the reception here in my office at Bangalore. This cannot be true as : 1. In My office no courier is received...
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC - Consignment No.D22295649 not Received till date

User
 Thakur nishant singh on May 27, 2015
The above consignment is submitted by me to the your authorized dealer in shimla (oakland tunnel) Pin code - 171002, on 22nd may 2015 and they assured me that it will be received by recipient by tomorrow but now it has been nore than 4 days and they are not even receiving my call. Kindly redress my problem as soon as possible as i am facing heavy loss just because of this consignment. Regards Nishant Singh...
Complaint comments Read comments Complaint category Other

DTDC - Consignment not delivered after 8 days- Con.No, H44264545

User
 AniRout on May 27, 2015
A consignment was sent to me by USIEF, Hyderabad on 19 th May 2015.It was to be delivered by DTDC Balasore office. But it has not reached me till today. The DTDC tracking shows that it is still in transit with Bhadrak office. I contacted Bhadrak office, they replied that they have not received it. I tried to contact Balasore office, but their mobile no. given in website is not in service and the phone no is ringing but no reply. The DTDC office in Balasore station road has shifted to some other place. Something must be done urgently to deliver the consignment. It was too urgent....
Complaint comments Read comments Complaint category Other

DTDC - Consignment No D22461315 and Case No 00373507

User
 apurba.biswas94@gmail.com on May 26, 2015
I chose DTDC to deliver a parcel against subject consignment number from M. G. ROAD JUNCTION - KOLKATA to Bagula. I booked the parcel on 20th May, 2015. I was told by DTDC representative that it will be delivered by 22th May, 2015. Today is 27th May, 2015 and it has not been delivered yet. Subsequently I talk to DTDC customer Kolkata yesterday and lodge a complaint for the exorbitant delay in delivery of the parcel. My complaint case no is 00373507. I was told by DTDC customer care representative yesterday that the parcel would be delivered to the destination yesterday itself. However it is...
Complaint comments Read comments Complaint category Education

DTDC - courier not delivered in time

User
 venuchand on May 26, 2015
My consignment no. V22043129 sent on 25/05/2015 frm Delhi to Hyderabad by premium express service dtdc plus which guarantees next business day delivery in metro cities is still in transit. Inspite of paying a big amount of Rs.230- for a less than 50 gram packet, which was required to be delivered urgently, I have not been provided the services assured at the time of booking by franchisee code 27945501. I hope this matter will be looked into at the earliest & necessary action be taken....
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC - Courier not yet dispatched

User
 Kamal Bala on May 26, 2015
We have booked one courier from Dehradun 25th May 2015 to Delhi with DTDC premium Express, But it is not yet delivered.. I have spoken with Customer care and they have given me a number of branch in Delhi where it has been delivered on today at 9AM in the morning . it is Mahipalpur Hub... I called them & they said it will be delivered tomorrow after many of follow ups... and also they also was not giving me proper detail of this courier.. also they also was handing over of their phone anther person . I have spoken 3 person of this Mahipalpur hub. Now they are saying that Courier has misrouted, that...
Complaint comments Read comments Complaint category Other

DTDC - Currier not Received

User
 Kashi Nath Hazari on May 26, 2015
Dear Team, I have a packet with the name of ENJOY WORLD DESTINATIONS, Address – Plot No- 49, GF, Nitikhand 1, Indirapuram, Ghaziabad 201010, ABN –X12173013. You guys had picked this packet from Steria (India) Ltd, Noida on 19 May 2015, and till now I have not received this packet I don’t know where is the packet. Mr. Diwakar from Noida Branch said I have no idea where is the packet talk to Ghaziabad branch and Mr. Anand from Ghaziabad branch said speak to Noida branch. Now request you to please advice whom I suppose to speak and provide his ph no. Guys this is really very unprofessional...
Complaint comments Read comments Complaint category Business & Finances

Share this page with others

  
  

Recently Discussed

4 hours 12 minutes ago
DTDC Courier
Delay in Delivery and no response from customer support
23 hours 7 minutes ago
DTDC
Courier not delivered
1 days ago
DTDC Courier
package Recieved damaged
1 days ago
DTDC
DTDC document not delivered
2 days ago
DTDC
Parcel not delivered