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DTDC Customer Care

DTDC Courier & Cargo Ltd.

B101, Phase - 1, Naraina Indl. Area
New Delhi
New Delhi District
Delhi
India - 110028

Customer Care Phone Numbers and Contacts

Phone:011-44900000/01/02/03/04/05/06
 

DTDC Complaints & Reviews

DTDC - parcel not received consignment number V20445521

User
 sumit04kumar on Jan 27, 2015
I have been booked a consignment from Bangalore to Siwan on 19.01.2015 but it is still not delivered to me.The shopkeeper said that it will be delivered within 3 days.My consignment number is V20445521.on website it is showing to Patna apex since 21.01.2015.I contacted to Patna Apex but they are saying that they have not received the consignment.Kindly send my consignment as soon as possible....
Complaint comments Read comments Complaint category Electronics & Appliances

DTDC - consignment delay

User
 vaibhav garg on Jan 27, 2015
it is to inform you that i have send two consignment to agra and dehradun but it is not yet delivered to their destination.due to this delay i am facing financial as well as mental problems.please send it as soon as possible.if it was not delivered upto tomorrow then dtdc have to pay all my financial loss. my consignment number is:G90124853, G90124854 thank you...
Complaint comments Read comments Complaint category Business & Finances

DTDC - Courier not reached ever after lapse of (5) days

User
 mudipalle on Jan 26, 2015
Sir, I have booked a courier on 22.01.2015 with C.N. No. H36853398 to Sri. V. Gurava Reddy, 18-4-12, Railway Colony, Tirupati-517502, Chittoor Dist, A.P. and the same has not been reached till today (27.01.2015) i.e. after lapse of (5) days. Kindly take an immediate action to deliver the courier otherwise I will have no option but approach the Consumer Court....
Complaint comments Read comments Complaint category Appliances

DTDC - Denial of Service after accepting package for delivery

User
 khan86ster on Jan 26, 2015
This complaint is regarding AWB No: D21241003I booked a package from online seller eBay on 17th of Jan'15 and it was shipped through DTDC by the seller. It was supposed to travel from Pune to Gandhinagar. It travelled from Pune on 20th of Jan'15 and reached 'AHMEDABAD APEX, AHMEDABAD' on 21st of Jan'15. But for some unknown reason it is not getting dispatched from there and getting delivered to my address. Upon contacting your customer service they told they have no clue about the package. Upon contacting your Asst Manager at AHMEDABAD APEX, AHMEDABAD Mr. Nayak, he told me that my area is NOT SERVICEABLE...
Complaint comments Read comments Complaint category Movement & Delivery

DTDC Courier - Not Receieving of the Document , Courier No.B18764500

User
 singh ashish on Jan 26, 2015
Hi, Sir I have not receieved the above courir no which is being despatched from Bangalore on 22/01/2015.In status it is showing that the adrress is not sufficent .But the address is right and corrcet Look Like the man doent went to the address as mention.Also i have mention the cell No of the receipent Too please help me in this regards Thansk Bhupendra Singh 9920815903...
Complaint comments Read comments Complaint category Other

DTDC - Non delivery of consignment

User
 sunil1765@rediffmail.com on Jan 25, 2015
I have booked consignment no. F08822209 containing books on 17th Jan 2015 to reach at IIIT Allahabad. I contacted at Ludhiana office and they told that the consignmnet will be delivered on 25th Jan 2015, but so far it has not been delivered. My daughter has to prepare for exams. She has to suffer a lot for this....
Complaint comments Read comments Complaint category Other

DTDC - NOT PROPER SERVICE FROM DTDC

User
 swapnil2371990 on Jan 25, 2015
THIS WAS MY ORDER NUMBER OF SHOPCLUES ONLINE SHOPPING FROM INTERNET AND TRACKING NUMBER IS D21056481 AND SAME ANOTHER PRODUCT OF SHOPCLUES ORDER NUMBER 33457857 AND TRACKING NUMBER IS D21109963... THE PRODUCT IS DELIVER ME AFTER MANY DAYS...THE PERSON WHO CALL ME ON CERTAIN PLACE FOR 1ST DELIVERY TO DELIVER ME THE PRODUCT... AND ANOTHER PARCEL COME AT ANOTHER SLOT...HE CALL ME ON HIS OFFICE WHICH IS 20 MIN LONG DISTANCE FROM MY HOUSE AT CERTAIN PLACE TO DELIVER ME THE PRODUCT...FROM CERTAIN NUMBER HE HAS CALLE ME THAT NUMBER WAS ALSO REACHABLE... I WANT TO COMPLAINT THIS DTDC SERVICE...
Complaint comments Read comments Complaint category Online Shopping

DTDC - item was neither couriered nor was i given any information about it

User
 Nitin kumar jangid on Jan 24, 2015
I sent a courier through dtdc on 19 jan 2015 from jaipur to gurgaon, but the status says it has been attempted. I inquired at jaipur office and i was told to ask the receiver to collect it from gurgaon office. When receiver asked about it at gurgaon office.They said there is no such courier received. It was my first courier through dtdc. this is highly unprofessional service. I would not recommend dtdc to anyone....
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC - ITEM MISSING ON COURIER RECEIVED

User
 RIMA@1234 on Jan 24, 2015
Hi, This is with reference to Tracking # Z44142070 of courier received on 23rd Jan 2015 at IBM MTP Bangalore . One item (Tata Photon Dongle ) is missing . Please investigate & confirm on below : Contact # 07795839550 Alternative Contact # 08904439620 Email : rima198804@gmail.com Waiting for your Call ... Regards RIMA...
Complaint comments Read comments Complaint category Electronics & Appliances

DTDC - Courier rerouted to wrong franchise office and they are not delivering- Worst service

User
 arunrda on Jan 24, 2015
Tracking no: B17118614 courier has been sent on Jan 14th 2015 it been 10 days no courier I received. I check in there wwebsite tracking no result come ups. I called customer care, instead of giving solution they are giving three other numbers and asking to call them telling they are there franchise office ridiculous why the hell they have customer care. Then finally I end up finding someone they are telling its rerouted and so they returned back, I am confused what is rerouting they are saying there are not the right person to send, now they sent to other part of bangalore. Again I have to follow...
Complaint comments Read comments Complaint category Other

DTDC - parcel missing

User
 rahul021989 on Jan 23, 2015
my consignment no.B15156872 i parcel it to delhi but it come back because of false reason now my parcel is missing from dtdc courier services ..when i contacted them they are giving me dates to come each and every time please find my parcel or else give me money...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

DTDC - Non-delivery plus tracking problem

User
 rtchawngthu on Jan 22, 2015
The following item has been shipped by the seller from Chennai through DTDC courier on 27-Dec-2014 and it was required to deliver the item to Aizawl by 03-Jan-2015. However, the item has not been delivered to me as it was supposed to be. I submitted a claim on ebay on 17-Jan-2015 and I was informed to resolve the problem within five days. But my problem has not been solved. Moreover, it cannot be tracked until 29-Dec-2014 while the item was in Kolkata. I therefore request you to kindly check the circumstance and take action as soon as possible. Item : 141488943601 Courier Name : DTDC Airway Bill...
Complaint comments Read comments Complaint category Mobile Handsets

DTDC - not deliver courier

User
 alok1985 on Jan 22, 2015
Dear sir This is to inform you about the pathetic service of your service provider. I have sent courier from uttam nagar for new friends colony on 15 Jan but didn't deliver yet almost 1 week gone due to this I am facing many problems in term of money and work commitment. I am taking follow up from last 4 days by call but they always said we will deliver today. No value of their's own word. Due to this I am in very big problem. Plz look at this matter and tell me how can trust on your service in near future. At least on call they can speak the real matter so that accordingly I manage forward work...
Complaint comments Read comments Complaint category Business & Finances

DTDC - Worst Delivery

User
 Praveen2029 on Jan 22, 2015
Your office in Trivandrum are not providing home delivery at all, not even to the area next near to the office. If you are continuing like this, You will get no more business and you will be shut down forever. Do something about it. I have 2 really bad experience with your service in Trivandrum, They will just keep the product in the office and ship them back to the seller, no one is there to deliver the product to the house. Maybe the staffs are careless and lazy and irresponsible, you better check it....
Complaint comments Read comments Complaint category Mobile Handsets

DTDC - Courier Not recieved - Sent via NATIONAL BLUE Service

User
 nitesh17 on Jan 22, 2015
My Courtier which is sent via URGENT Mode (NATIONAL BLUE) of DTDC courier is not delivered till now. It was sent on tuesday - 20/01/2015 from Delhi to Pune(Hinjewadi). On calling the customer care and Operations team of DTDC i got a rude response telling me that it will be delivered tommorow that too not sure. I have paid the charges of urgent delivery and this is the kind of service i am getting from DTDC. Seriously pathetic the kind of service DTDC provide and the kind of people sitting in the operations team. Thanks, Nitesh 9860856933...
Complaint comments Read comments Complaint category Food

DTDC - Courier (Z41542947) not delivered

User
 CMGarg on Jan 22, 2015
My urgent courier dispatched from Sector-9, Rohini, Delhi to Gurgaon on 1 January, 2014 has not been delivered from 20 days. Consignment number of the courier is: Z41542947 Tracked on DTDC website which shows it has been delivered in DTDC, Gurgaon on 3 Januray, 2015 but still has not reached the destination address. Repeated attempts to contact DTDC customer care by phone and email have failed as I have not got a satisfactory explanation as yet. I am greatly disappointed with such a lax courier service and unhelpful customer care. I have no other option but to got to the Consumer Court. You...
Complaint comments Read comments Complaint category Other

DTDC - pathetic behaviour & customer care service

User
 Kajal Dholaria on Jan 22, 2015
i been being very harsh with this compliant pod No -B17256628. I have asked for receipt acknowledge copy for above pod. For that DTDC team is taking almost 48 hrs & till time i can't have any update. can i have any update !!!...
Complaint comments Read comments Complaint category Postal & Delivery Services

DTDC - Non receipt of my courier

User
 noble235 on Jan 22, 2015
Dear sir, I have sent my royal enfield bullet vehicle no.UGA 6826 on 6th of january 2015 from rishikesh to kuthuparambu, kannur Dt, kerala state.But unfortunately i am not able to track my bullet through the bar code no.i informed to customer service this isssue and they suggested me to contact the booking agent.I contacted many times to my booking agent in rishikesh, but he is postponing the matter day by day.only the answer i am getting from is tom mo row, and this tommorow never comes.I spent a lot of money and i trusted your service a lot, Could you please help me in this situation. The consignment...
Complaint comments Read comments Complaint category Motorcycles & Scooters

DTDC Courier - poor service and not satisfied the response .

User
 Harinder Singh Bhalla on Jan 21, 2015
I have send one small parcel from Amritsar to panvel ( mumbai) having docket no. Z40822415 on 6 jan-2015. But when parcel not delivered i enquired abt it. After my enquiry i received a email from css.panvel@dtdc.com ( panvel branch) abt my parcel, css.panvel@dtdc.com send me a burnt pic of my parcel. Which is shown in attachments. I ask for claim, but till now no claim submitted by panvel branch. When i contact the Amritsar court road branch, they ask me to give a claim letter. And I do submitted the claim letter at court branch amritsar, when i visit the Amritsar court road branch to know abt...
Complaint comments Read comments Complaint category Other

DTDC - consignment No. F08623217

User
 Satyendar Rathore on Jan 21, 2015
1. I have sent a wrist watch through your courrier services wide consignment No. F08623217 through DTDC COURIER SERVICE from hyderabad to Gurgaon. 2. I am very sorry to say that the recipient (SBI CARDS, CORRESPONDANCE DEPT, GURGAON, 122002) has received empty package without the wrist watch. 4. You are requested to please check back at your end that where that wrist watch has gone missing, it appears to me that my trust on DTDC has been subdued. 5. You are also requested to kindly acknowledge this email. Please look into the matter as in the age of internet and web this kind of security...
Complaint comments Read comments Complaint category Security Services

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